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Avaliações de Village Hotel London Watford

4 out of 5
Village Hotel London Watford
Centennial Avenue, Centennial Park, Elstree, Borehamwood, England

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 459 de 1004 avaliações" "
Nota 8 - Boa. 339 de 1004 avaliações" "
Nota 6 - Ok. 105 de 1004 avaliações" "
Nota 4 - Insatisfatória. 50 de 1004 avaliações" "
Nota 2 - Terrível. 51 de 1004 avaliações" "

8,6/10

Limpeza

8,4/10

Serviço e funcionários

8,2/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Maria L

Hospedou-se por 3 diárias em mai. de 2023

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Carpark was flooded in morning after rain, but otherwise great
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Valdirene

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s perfect place to enjoy and rest
Hospedou-se por 1 diária em abr. de 2024
Resposta de Village Hotel em 21 de abr. de 2024
Dear Valdirene,Many thanks for taking the time to share your experience with us - we really appreciate it and hope to see you again soon.Best wishes,Maria Antonovici

10/10 - Excelente

ahmad

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent
Hospedou-se por 1 diária em abr. de 2024
Resposta de Village Hotel em 21 de abr. de 2024
Dear Ahmad,Many thanks for taking the time to share your experience with us - we really appreciate it and hope to see you again soon.Best wishes,Maria Antonovici

8/10 - Boa

Lynsey

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location to get into London in the tube
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Village Hotel em 21 de abr. de 2024
Dear Lynsey,Many thanks for taking the time to share your experience with us - we really appreciate it and hope to see you again soon.Best wishes,Maria Antonovici

10/10 - Excelente

Akeem

Pontos positivos: Condições e instalações da propriedade
It was friendly staff and people nice food and everything
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Village Hotel em 21 de abr. de 2024
Dear Akeem,Many thanks for taking the time to share your experience with us - we really appreciate it and hope to see you again soon.Best wishes,Maria Antonovici

10/10 - Excelente

Mrs Tina, Dereham,Norfolk

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
From walking through front door Dan was welcoming,helpful.brilliant staff member.As we were late with 5mins till food stopped he told us order first and come bc .so helpful.food was excellent and great service by wsvelspg05.morning staff didn’t get her name but very helpful and sorted out so we could you pool. Everything was very
Hospedou-se por 1 diária em mar. de 2024
Resposta de Village Hotel em 21 de abr. de 2024
Dear Tina,Many thanks for taking the time to share your experience with us - we really appreciate it and hope to see you again soon.Best wishes,Maria Antonovici

10/10 - Excelente

Norman Hernan Lopez

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
I'm been on another Village location. This one is better.
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Maria em 19 de mar. de 2024
Dear Norman, Thank you for taking out time and sharing your valuable feedback with us. We hope to welcome you back again in the near future. Regards, Maria Village Watford

8/10 - Boa

Balbir

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hotel was ok.too many kids hanging around kicking a football in the carpsrk.hitting cars staff nowhere to be seen .breakfast was a joke room was ok but have too many people that are just walking in to.use the gym they hog the seating and parking so.wasnt really impressed
Hospedou-se por 1 diária em fev. de 2024
Resposta de Village Team em 2 de mar. de 2024
Dear Balbir,Please accept my sincere apologies for the inconvenience you experienced.We hope to welcome you back again and allow us to give you better experience.Warm regards, Village Team

6/10 - Ok

Cary

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
fewer amenities as with other hotels
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Village Team em 20 de fev. de 2024
Dear Cary,Many thanks for taking the time to share your experience with us - we really appreciate it and hope to see you again soon.Best wishes,Village Team

8/10 - Boa

Mark

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Very comfy bed & pillows, had an issue with our room initially but we were soon moved to another room. Unfortunately on our second night we had very noisy neighbours so didn’t get a great nights sleep, could do with more sound proofing!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Gourav em 31 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage. In regards to the noise, please accept our sincere apologies for the inconvenience caused. Warm regards,Village Watford

6/10 - Ok

Rob

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Ok for a business stay
Nice hotel my bath wasn't great chipped and rusty lighting in room to dim sometimes other guests noisy late at night but ok great bar and food good
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Gourav em 31 de jan. de 2024
Dear Guest,I am extremely disheartened to know that your stay with us was less than satisfactory. Your feedback regarding the overall stay is well noted and I have asked the team to make the necessary amends ensuring the same is not repeated. I would like to once again sincerely apologize for the inconvenience caused to you. Will look forward to welcoming you back at Village Watford.Warm regards,Village Watford

6/10 - Ok

Anton

Viagem de negócios
Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza
Great staff - my room, only OK
Stayed here for work which was a first for me. Room had some issues with blinds that were broke so couldnt use them, stain on the duvet and chips in the bath/shower which were sharp on the feet! However, the bar staff and reception are amazing. I was served by Maria and Adam, both were fantastic! Receptionist was also really lovely and helpful, for these reasons alone i would return. Perhaps it was just a bad room?
Hospedou-se por 1 diária em jan. de 2024
Resposta de Gourav em 31 de jan. de 2024
Dear Guest,Please accept my sincere apologies for the inconvenience you experienced. I have personally taken up with the Housekeeping manager and assure you a better experience next time you happen to visit our hotel. I have personally shared your feedback with Adam and Maria and the entire team and this is indeed encouraging and motivating for them, which keeps him motivated and continue exceeding our guest expectations.We hope to welcome you back again and allow us to give you better experience.Warm regards,Village Watford

8/10 - Boa

Tim

Hospedou-se por 1 diária em jan. de 2024
Resposta de Gourav em 31 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage.Regards,Village Watford

10/10 - Excelente

Russell

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Gourav Kundu em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage.Warm regards,

8/10 - Boa

Jonathan

Pontos positivos: Comodidades
Always have a good stay.
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Gourav Kundu em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward toyour continued patronage.Warm regards,

10/10 - Excelente

Eduard

Hospedou-se por 1 diária em jan. de 2024
Resposta de Gourav Kundu em 31 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage.Warm regards,Village Watford

10/10 - Excelente

Martin

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Gourav em 31 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage.Warm regards,Village Watford

4/10 - Insatisfatória

Richard

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Arrived on Xmas eve and the hotel was over-run by dozens of some not so savory clientele. I understand that the hotel has no right to discriminate over who it allows to stay there, but there were zero measures in place to ensure there was order, i.e. some security personnel. We came back to the hotel on Xmas day evening and there was trash all over the lobby area floor and many many young children running around unsupervised and messing with the elevators so nobody else could use them. On Boxing Day evening and early hours of the 27th, we were kept awake beyond 1.00am by the sounds of both children and adults outside of the building. Awoken in the early hours of the morning by drunk unruly adults. Again, where was the security? Condition of the rooms has really deteriorated with mold and rusty shower door/other fixtures. Pubic hair found on bathroom floor from previous guests. I’ve been staying at this hotel at least once/year since it first opened and I’m unlikely to stay there again.
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Gourav Kundu em 10 de jan. de 2024
Dear Guest,Please accept my sincere apologies for the inconvenience you experienced. I have personally taken up with the team and assure you a better experience next time you happen to visit our hotel.We hope to welcome you back again and allow us to give you better experience.Warm regards,

2/10 - Terrível

paul

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Gourav em 31 de jan. de 2024
Dear Guest,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us.Warm regards,Village Watford

10/10 - Excelente

Anthony

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Gourav Kundu em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward toyour continued patronage.Warm regards,

10/10 - Excelente

Anil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Gourav Kundu em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward toyour continued patronage.Warm regards,

6/10 - Ok

Reena

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Staff are friendly and as helpful as they can be considering the hotels limitations. Take drinks and snacks for the room because once things are closed, evwn water is not accessible. Rooms are dusty and hygiene is pretty bad in the rooms. Didn't have time to use the facilities other than their starbucks which was as you'd expect.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Gourav Kundu em 10 de jan. de 2024
Dear Guest,Thank you for highlighting a very crucial observation. Rest assured necessary action has been taken to address the gaps you highlighted to us and avoid any similar recurrence.We do look forward to the opportunity of welcoming you back and having another chance to win your faith and trust in us.Warm regards,

8/10 - Boa

Greetah

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Gourav Kundu em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward toyour continued patronage.Warm regards,

6/10 - Ok

Pamela

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Hospedou-se por 6 diárias em nov.. de 2023
Resposta de Gourav em 31 de jan. de 2024
Dear Guest,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us.Warm regards,Village Watford

8/10 - Boa

Fraser

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Gourav em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward toyour continued patronage.

6/10 - Ok

Philip

Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Gourav em 31 de jan. de 2024
Dear Guest,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us.Warm regards,Village Watford

8/10 - Boa

Selina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lovely convenient and family oriented with good food.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Gourav em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward toyour continued patronage.

8/10 - Boa

Weiping

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent facilities and customer service, perfect for family. Will come back again definitely.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Gourav Kundu em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage.

10/10 - Excelente

eilidh

Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Gourav em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward toyour continued patronage.

8/10 - Boa

mercy

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em nov. de 2023
Resposta de Gourav em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward toyour continued patronage.

10/10 - Excelente

Jon

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Grear stay, and geeat breakfast
Hospedou-se por 1 diária em nov. de 2023
Resposta de Gourav Kundu em 10 de jan. de 2024
Dear Guest,Thank you for taking out time to review us. We value our association with you and look forward toyour continued patronage.Warm regards,

4/10 - Insatisfatória

Howard

Hospedou-se por 1 diária em nov. de 2023
Resposta de Village Hotel em 7 de fev. de 2024
Dear Howard,Please accept my sincere apologies for the inconvenience you experienced. I have personally taken up with the team and assure you a better experience next time you happen to visit our hotel.We hope to welcome you back again and allow us to give you better experience.Warm regards, Maria

8/10 - Boa

Garth

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A little surprised
Short notice stay, but fantastic amenities and conditions...
Hospedou-se por 2 diárias em nov.. de 2023

10/10 - Excelente

Riccardo

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Cosy and healthy
The whole environment on Village hotels make you feel welcome and the gim/pool facilities makes your work trips an occasions to stay fit after hours of driving.
Hospedou-se por 1 diária em out. de 2023

4/10 - Insatisfatória

David

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Very small rooms, uncomfortable bed, and no amenities at all in room other than wi-fi and big screen tv.
Hospedou-se por 5 diárias em out. de 2023

10/10 - Excelente

Amanda Behrend

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bedste hotel
Bedste hotel jeg har boet på. Meget lækker værelse med den bedste dyne
Hospedou-se por 2 diárias em out. de 2023

10/10 - Excelente

Joanne

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We’ll be back
Lovely breakfast, quiet room even though it was next to the lift This is our go-to hotel when we come to London and it didn’t disappoint
Hospedou-se por 2 diárias em out. de 2023

10/10 - Excelente

Mavado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023

6/10 - Ok

Mark

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Good location but sheets were dirty which should have been seen when making the bed. Also for a double room we had to ask for a 2nd towel
Hospedou-se por 1 diária em out. de 2023
Resposta de Village Team em 21 de out. de 2023
Dear Mark,Thank you for your feedback following your recent stay with us, we appreciate all feedback, both positive and negative, as it is only through your open and honest comments that we can continue to improve the service and standards on which we pride ourselves and on which our reputation rests. I was sorry to hear of the issues you experienced during your stay and will follow these up with my team to ensure we get back to our best as soon as possible.I do hope you’ll give us another try and hope to welcome you back to Village Watford in the near future.Best wishes,Village Team

10/10 - Excelente

Sherry

Hospedou-se por 2 diárias em out. de 2023
Resposta de Village team em 21 de out. de 2023
Dear Sherry,Many thanks for taking the time to share your experience with us - we really appreciate it and hope to see you again soon.Best wishes,Village Team

10/10 - Excelente

Tori

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em out. de 2023
Resposta de Village Team em 21 de out. de 2023
Dear ToriMany thanks for taking the time to share your experience with us - we really appreciate it and hope to see you again soon.Best wishes,village team

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Good but wrong room given
Decent hotel, good breakfast, but I booked a twin room (and specified x2 beds in the booking notes which were then on my booking confirmation) and there were no twin rooms available we we got there. We ended up in a double.
Hospedou-se por 1 diária em out. de 2023
Resposta de Village Team em 16 de out. de 2023
Dear guest,We appreciate your feedback, our team tries their best to allocate the rooms by the possibilities, hopefully we will se you soon.Best regards,Village Team

8/10 - Boa

Jonathan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We have stayed here many times over the last 20 years. It is convenient for London although you need to get a 5 minute taxi ride to the underground. It has a gym, a pool, a Starbucks and plenty of parking. Not too expensive
Hospedou-se por 7 diárias em set. de 2023
Resposta de Village Team em 16 de out. de 2023
Dear Jonathan,We appreciate your feedback and we can say that is always a pleasure to see you!Best wishes,Village Team

10/10 - Excelente

Gianni

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em out. de 2023
Resposta de Village Team em 16 de out. de 2023
Dear Geanni,Many thanks for your feedback, we appreciate it and hopefully we will see you again!Best wishes,Village Team

6/10 - Ok

Dean

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed on the first floor Next to all the air con units very noisy the bed was very hard i had food in the restaurant downstairs it was very dry but the staff were great It was an average experience
Hospedou-se por 1 diária em out. de 2023
Resposta de Village Team em 21 de out. de 2023
Dear Dean,Thank you for your feedback following your recent stay with us, we appreciate all feedback, both positive and negative, as it is only through your open and honest comments that we can continue to improve the service and standards on which we pride ourselves and on which our reputation rests. I was sorry to hear of the issues you experienced during your stay and will follow these up with my team to ensure we get back to our best as soon as possible.I do hope you’ll give us another try and hope to welcome you back to Village Watford in the near future.Best wishes,Maria

10/10 - Excelente

Duncan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Village Team em 16 de out. de 2023
Dear Duncan,Many thanks for your feedback, we appreciate it and hopefully we will see you again!Best wishes,Village Team

10/10 - Excelente

Anna

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice short getaway
We went on a short family stay with young adults. Facilities were very good. It seems to be a sporting hub. My folks enjoyed the fitness centre and pool/ spa pool/ sauna. Will definitely stay again.
Hospedou-se por 1 diária em set. de 2023
Resposta de Village Team em 16 de out. de 2023
Dean Anna,Many thanks for your feedback, we are happy when our customers are happy. Hopefully we will see you soon!Best wishes,Village Team

8/10 - Boa

Lady Mylene

Hospedou-se por 2 diárias em set. de 2023
Resposta de Village Team em 16 de out. de 2023
Dear Lady Mylene,Thank you for the feedback, we appreciate it and hopefully we will see you again!Best regards,Village Team