Piscina externa, espreguiçadeiras

Avaliações de Holiday Inn & Suites Boca Raton - North, an IHG Hotel

3 out of 5

Avaliações

7,6

Boa

Nota 10 - Excelente. 382 de 1005 avaliações" "
Nota 8 - Boa. 295 de 1005 avaliações" "
Nota 6 - Ok. 131 de 1005 avaliações" "
Nota 4 - Insatisfatória. 85 de 1005 avaliações" "
Nota 2 - Terrível. 112 de 1005 avaliações" "

7,8/10

Limpeza

8,0/10

Serviço e funcionários

7,4/10

Comodidades

7,6/10

Condições e instalações da propriedade

7,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

EVANDRO

Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Management em 14 de nov. de 2023
Thank you for your review.

2/10 - Terrível

monike

Viagem com a família
Pontos negativos: Serviço e funcionários
Atendentes mal educadas
Hospedou-se por 1 diária em abr. de 2023
Resposta de General Manager em 11 de mai. de 2023
Gracias por elegir Holiday Inn y por tomarse el tiempo para compartir sus comentarios sobre su experiencia en Holiday Inn BOCA RATON - NORTE.Me gustaría comenzar disculpándome por no haber cumplido con sus expectativas. Nos esforzamos por hacer que cada estadía sea lo más placentera y cómoda posible, y utilizaremos sus comentarios para entrenar a nuestro equipo a fin de brindar una mejor experiencia en el futuro.Espero que nos brinde la oportunidad de quedarse con nosotros nuevamente para demostrarle que su estadía insatisfactoria fue una excepción.

10/10 - Excelente

wanderley

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Votarei
Hotel em ótimo estado de conservação, ótima cama, excelente banheiro e sala confortável. Valeu a estadia.
Hospedou-se por 2 diárias em jan. de 2022
Resposta de Kim em 26 de jan. de 2022
Dear Votarei, Thank you for your positive review! We look forward to welcoming you back in the future. Have a fantastic day! Sincerely, Kimberly Randolph, AGM Holiday Inn N, Boca Raton

6/10 - Ok

Luciana

Viagem com a família
Nota Seis
Razoável! Atendimento fraco, o cartão do quarto tinha que ser validado todo dia. Em 09 dias que ficamos só conseguimos que limpassem o quarto por duas vezes. Não tinha nada perto, tudo tinha que ser feito de carro. Cama, lençóis e toalhas estavam ok.
Hospedou-se por 9 diárias em ago. de 2021
Resposta de Kimberly em 17 de ago. de 2021
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BOCA RATON - NORTH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me. Sincerely, Kimberly Randolph AGM Holiday Inn N Boca Raton

10/10 - Excelente

Emiliano Henrique

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2019
Resposta de NL em 23 de jan. de 2020
Good Morning Emiliano, Thank you for taking the time to share your feedback with us via perfect rating. We thank you for your time and business and look forward to welcoming you back to the Holiday Inn Boca Raton North Soon!

10/10 - Excelente

Rafael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimas dependências.
Excelentes dependências, hotel limpo e aparentemente novo (ao menos internamente). Muito confortável, ótima cama e banheiro. Staff solícito. Áreas comuns do hotel muito boas, ótima área de lazer ao redor da piscina, com um agradável bar. Fica meio afastado de áreas centrais, não tem muitas opções do que fazer ao redor (bares, restaurantes), mas também não tive tempo de explorar a área. Como estava de passagem, viajando sul > norte de carro, foi uma ótima opção.
Hospedou-se por 1 diária em mai. de 2019
Resposta de NL em 14 de jun. de 2019
Dear Rafeal, Thank you for taking the time to share your feedback and experience with us about your recent stay! We thank you for your time and look forward to welcoming you back to the Holiday Inn Boca Raton North Soon!

10/10 - Excelente

wilmar

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bom
Hospedou-se por 2 diárias em mai. de 2019
Resposta de NL em 13 de mai. de 2019
Dear Wilmar, thank you for sharing your experience from your stay with us. It looks like you had a perfect stay and we are happy that you shared this with us. Thank you again for your time and business and we look forward to welcoming you back to the Holiday Inn Boca Raton North soon!

8/10 - Boa

Regina

Pontos positivos: Limpeza e serviço e funcionários
O hotel é antigo, a aparência dos corredores da área externa precisa melhorar, o vaso sanitário estava entupido mas não reclamamos porque passamos apenas uma noite, o café de manhã é padrão americano melhorado (tinha frutas: morangos, uva). O quarto é grande. O funcionário da recepção foi gentil.
Hospedou-se por 1 diária em jan. de 2019
Resposta de NL em 28 de jan. de 2019
Thank you very much for taking the time to rate our hotel and for sharing your postive review. We appreciate it and look forward to welcoming you back to the Holiday Inn Boca Raton North Soon!

6/10 - Ok

Dale, Boca Raton

Pontos negativos: Condições e instalações da propriedade
Front desk staff on evening of 4/27/24 is very dismissive and unfriendly. Needs more customer service training.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Brandon Philpart, GM em 28 de abr. de 2024
Greetings, Thank you for your feedback. I would love to hear more about your interaction with the front desk team. Please contact the hotel directly when you have a moment.

10/10 - Excelente

Natasha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great and comfortable hotel. Will return.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Brandon Philpart, GM em 28 de abr. de 2024
Greetings, Thank you for the AWESOME rating! We hope to welcome you back soon.

10/10 - Excelente

Asia

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Customer service was immaculate !
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Rica Rendon, Regional Sales Director em 26 de abr. de 2024
Dear Asia, we hope you are doing well.Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We genuinely appreciate you taking the time to share your thoughts, and we look forward to the opportunity of welcoming you back for another exceptional stay. If there's anything specific you loved about your experience or any suggestions you have for us, please let us know, as we welcome and value your feedback.

6/10 - Ok

Mark

Viagem de negócios, Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
the food at the bar went up by $4 and they didnt have the steak that was on the menu for almost 3 weeks, the salmon dish kept coming out different but the burgers were great and the siracha sirloin was great one they finally got it in. the ice maker on the 4th floor has been out of order 3/8/24 and still isn't working also the key cards had to be reset every day for this last 3 weeks i was there
Hospedou-se por 20 diárias em mar. de 2024
Resposta de Rica Rendon, Regional Sales Director em 18 de abr. de 2024
Dear Mark,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We have taken note of your feedback and are looking into it for further improvement. Our goal is to provide you with the best possible stay and we believe that this will help us achieve that. We hope to have the chance of hosting you again.

2/10 - Terrível

Michelle

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
After changing rooms because the bathtub was rusty, the second room offered was just as bad. Couldnt beeathe and had an asthma attack. Asked for my money back and receptionist couldnt help me. I had to find another hotel.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Rica Rendon, Regional Sales Director em 11 de abr. de 2024
Dear Michelle,We hear and understand that your expectations were not met, and for that, we would like to apologize for the inconvenience. We are committed to providing our guests with a comfortable and enjoyable experience, and there is something we learned from your case where we fell short of that commitment.By you providing the specifics of your experience, we can further understand the issues you faced and take appropriate measures to address them. Your feedback is instrumental in helping us make the necessary improvements to enhance the overall guest experience.Thank you for bringing this matter to our attention, and I hope we can have the opportunity to welcome you back and provide you with the exceptional service you deserve.

8/10 - Boa

Tonia

Pontos positivos: Limpeza e serviço e funcionários
it was a really great place for the one night we needed!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Brandon Philpart, GM em 10 de abr. de 2024
Greetings, Thank you for your rating. We hope to welcome you back soon.

10/10 - Excelente

Eric

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024
Resposta de Gail Medina, Sales Director em 3 de abr. de 2024
Dear Eric,We're delighted to hear that you were satisfied with our services. Thank you for choosing us and for the positive review! We look forward to serving you again in the future.

4/10 - Insatisfatória

Jeffery B.

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
Have 3 rooms. One room had someone already in it! Another room had what looked like blood all in the tub/shower and the spout is broken. We did get another room to replace the one that had someone in it but had to keep the one with blood(they did send someone to clean it) and no bedding for sofa sleepers.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Brandon Philpart, GM em 25 de mar. de 2024
Greetings, Thank you for your feedback. I am very sorry you experienced these issues while on property. I have shared your comments with our leadership team in our continuing efforts to be better today than we were yesterday.

8/10 - Boa

slene

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Guest Services em 15 de mar. de 2024
Greetings, Thank you for your rating. We appreciate your business.

10/10 - Excelente

ADRIANA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent
Hospedou-se por 1 diária em mar. de 2024
Resposta de Gail Medina, Sales Director em 13 de mar. de 2024
Dear Adriana, we hope you are doing well.We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works continuously to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

6/10 - Ok

Mark

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It was a good location for the two week's training I had, the pool and hot tub were clean the bar was nice but was out of certain liquor and likewise with the restaurant there, they seem to be out if stuff constantly. Both the bartenders were really good and very personable as well as attentive to customer needs. Front desk was okay abd helpful as well, tbe ckeaning staff let a bit to be desired, regularly not enough towels, no trash liners and I asked 3 days in a row to change my sheets after the first week stay, so it took 8 days with the same sheets. No at all happy about that but the front desk took cate of that after spoke to them about it.
Hospedou-se por 13 diárias em fev. de 2024
Resposta de Gail Medina, Sales Director em 11 de mar. de 2024
Dear Mark, we hope you are doing well.Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay. We have taken note of your feedback and recommendations on how we can make your next stay at 10 out of 10.We will be taking this into consideration on how we can improve our services to better meet your expectations here at Holiday Inn & Suites Boca Raton - North.We hope to have the chance of hosting you again soon in a much better experience.

10/10 - Excelente

Cerica

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel
Hospedou-se por 2 diárias em mar. de 2024

6/10 - Ok

Norene

Hospedou-se por 1 diária em mar. de 2024
Resposta de Gail Medina, Sales Director em 11 de mar. de 2024
Dear Norene,Thank you for taking the time to leave a review. We appreciate your feedback and are taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.

6/10 - Ok

Duwan

Hospedou-se por 6 diárias em mar. de 2024
Resposta de Gail Medina, Sales Director em 11 de mar. de 2024
Dear Duwan, we hope you are doing well.Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay. We have taken note of your feedback and recommendations on how we can make your next stay at 10 out of 10.We will be taking this into consideration on how we can improve our services to better meet your expectations here at Holiday Inn & Suites Boca Raton - North.We hope to have the chance of hosting you again soon in a much better experience.

8/10 - Boa

Eric, Boca Raton

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Gail Medina, Sales Director em 11 de mar. de 2024
Dear Eric, we hope you are doing well.We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works continuously to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

2/10 - Terrível

Hazel Lyn

This place Holiday Inn & Suites Boca Raton - North, an IHG Hotel I booked our room at least 1 week prior and the receptionist told us the room we booked was no longer available and there was no King size bed either. The receptionist told me there was only 2 queens size bedroom available to which I accepted it since there is no other choice. And then this is the crazy part she asked me for payment which I already swiped my card before I even realize that I should been already paid for since I booked it online. It was crazy! When we get into our room I told my husband to call the receptionist again and asked for her name. Later on our phone rang in our room and there was another guy a receptionist too that explained of what happened and he said he will refund us since the receptionist was very new and she doesn’t know that much yet. I was relieved at least the receptionist guy made an effort to call and had clarify things out to which I appreciate it. For me I understand we are not perfect and we do make mistakes, but if the client already told that she already booked and already paid for, you should at least call for help before make any decisions at your work especially if you’re a new employee to prevent any problems or escalations. FYI Expedia did nothing wrong here, it was the hotel itself who made the mistake! 😑
Hospedou-se por 1 diária em mar. de 2024
Resposta de Brandon Philpart, GM em 8 de mar. de 2024
Greetings, I am sorry you had a negative experience at check-in. We will work with our team to ensure this does not happen to future guests. Thank you for sharing your feedback.

10/10 - Excelente

Richard

Resposta de Brandon Philpart, GM em 5 de mar. de 2024
Thank you for an AWESOME rating!

4/10 - Insatisfatória

Brett

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Brandon Philpart, GM em 5 de mar. de 2024
Greetings, Thank you for your rating. We'd love to discuss how we could have been better.

2/10 - Terrível

Irvin

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
The property itself looked really nice but the single staff member i met was simply just disrespectful and rude completely denied my reservation even tho i made it almost a MONTH in advance really amazing place staff made it horrible couldnt even get in.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brandon Philpart, GM em 5 de mar. de 2024
Greetings, I am very sorry you experienced difficulty at check-in. Please contact the hotel directly and I will be happy to make it right for your.

4/10 - Insatisfatória

James

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Remote for tv had no batteries, no soap or shampoo, shower fixtures broke, ants on the sink
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brandon Philpart, GM em 5 de mar. de 2024
Greetings, I am sorry you had a negative experience on property. I have shared your feedback with our team in our continuing efforts to be better today than we were yesterday.

4/10 - Insatisfatória

Sarah, Roslindale

Hospedou-se por 4 diárias em fev. de 2024
Resposta de Gail Medina, Sales Director em 21 de mar. de 2024
Dear Sarah,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will use it to improve our services.We are looking into the matter to help us enhance our guest experience. Our goal is to provide you with the best possible stay and we believe that this will help us achieve that. We hope to have the opportunity to host you again.

4/10 - Insatisfatória

MICHAEL

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
at hotel for 5 days ,on 2 days they did not clean room nor replace towels despite we asking to do such. We were late for a dinner reservation waiting for towels to be delivered to take a shower. rooms are old and need updating.not a place I would repeat .On a positive note woman who worked in restaurant was nice and helpful
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Brandon Philpart, GM em 5 de mar. de 2024
Greetings, I am sorry you were unhappy during your stay. I will share your feedback with our housekeeping team in our ongoing efforts to be better today than we were yesterday.

2/10 - Terrível

alexandre

Hospedou-se por 1 diária em fev. de 2024
Resposta de Gail Medina, Sales Director em 21 de mar. de 2024
Dear Alexandre, we hope you are doing well.We want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay with us. We truly value feedback from our guests, as it provides us with valuable insights into areas where we can improve our services. Your comments have not gone unnoticed, and I want to assure you that we take them very seriously.Thank you for bringing this matter to our attention, and I hope we can have the opportunity to welcome you back and provide you with the exceptional service you deserve.

2/10 - Terrível

Lucia

Viagem de negócios, Viagem a dois
Pontos negativos: Comodidades
My clienta arrived late as flight was delayed. When they arrived to property the hotel said, the had oversold the hotel and they couldn’t accommodate. They didn’t even offer a solution or help to find another hotel. Very bad experience!! Onsite manager worse.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brandon Philpart, GM em 5 de mar. de 2024
Greetings, I am very sorry you were unable to stay on property. Please contact me directly at the hotel so we can make it right.

6/10 - Ok

Barbara

Shower broken
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brandon Philpart, GM em 19 de fev. de 2024
Greetings, Thank you for sharing your feedback. We have shared your feedback with our leadership team and will address your concerns immediately.

10/10 - Excelente

Shaya

Pontos positivos: Limpeza e condições e instalações da propriedade
clean and nice.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brandon Philpart, GM em 15 de fev. de 2024
Greetings, Thank you for an awesome rating. We are happy you enjoyed your stay. We hope to welcome you back soon.

10/10 - Excelente

carolyn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brandon Philpart, GM em 10 de fev. de 2024
Greetings, Thank you for an AWESOME rating! We hope to see you again next time you're in South Florida.

10/10 - Excelente

eric, cranston

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was great. Nice roomy and comfortable room. The glass in front of the elevators needs to be cleaned but ohterwise good overall
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brandon Philpart, GM em 2 de fev. de 2024
Greetings, Thank you for your rating. We are happy you enjoyed your time with us. We are working on accessing the elevator shaft to clean those windows and I thank you for keeping us honest. We hope to welcome you back soon.

10/10 - Excelente

Geisha

Hospedou-se por 1 diária em jan. de 2024
Resposta de Gail Medina, Sales Director em 21 de mar. de 2024
Dear Geisha, we hope you are doing well.We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works continuously to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

10/10 - Excelente

Christine, Winston

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Gail Medina, Sales Director em 30 de jan. de 2024
Dear Christine,We wanted to take a moment to express our sincere gratitude for the great review you left about your recent stay at our hotel. We are absolutely delighted to hear that you had a positive experience, and your kind words have truly brightened our day.Our team works tirelessly to create a warm and welcoming atmosphere, and it brings us immense joy to know that we succeeded in making your stay memorable. Your feedback is important to us, as it not only motivates our staff but also serves as our basis for continuous improvement.We can't wait to host you again here at the Holiday Inn & Suites Boca Raton - North.

10/10 - Excelente

Sravan Kumar

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Brandon Philpart, GM em 28 de jan. de 2024
Thank you for an AWESOME rating! We hope to see you again soon.

10/10 - Excelente

Tabatha

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a great stay and i would definitely stay there again.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Brandon Philpart, GM em 28 de jan. de 2024
Thank you for your rating. We truly appreciate your feedback and hope to welcome you back soon.

10/10 - Excelente

Lisa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property is clean and appears to be recently renovated.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Brandon Philpart, GM em 28 de jan. de 2024
Thank you for your feedback. We are happy you enjoyed your stay and the property. We hope you will visit again soon.

10/10 - Excelente

Marco

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Allow pets
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Brandon Philpart, GM em 25 de jan. de 2024
Greetings, Thank you for your rating. We are happy you enjoyed your time with us and hope to welcome you back soon.

6/10 - Ok

Lindsey

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Brandon Philpart, GM em 21 de jan. de 2024
Greetings, Thank you for your rating. If you have a moment, please contact me at the hotel so we can discuss how we could've made your stay a 5 out of 5.

10/10 - Excelente

Michael

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Brandon Philpart, GM em 21 de jan. de 2024
Thank you for your rating! We truly appreciate it. Come back and visit soon.

10/10 - Excelente

David

Hospedou-se por 1 diária em jan. de 2024
Resposta de Brandon Philpart, GM em 21 de jan. de 2024
Hi There, Thank you for such an amazing rating! We appreciate you. We hope you return soon.

6/10 - Ok

Bonnie

Pontos negativos: Limpeza
There were no additional sheets or pillows for the pull out couch.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Brandon Philpart, GM em 21 de jan. de 2024
Greetings, Thank you for sharing your feedback. Rest assured; I will be following up with the team immediately on this issue. I appreciate your sharing. I wish you safe travels to your next destination.

6/10 - Ok

paul, Lakeland

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Staff was very good. The room had a bad smell. After leaving the door open for about an hour went away. I suspect the AC needs to be replaced. The room was comfortable but a bit dated if you care about such things which I don't
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Brandon Philpart, GM em 18 de jan. de 2024
Greetings, Thank you for taking the time to share your feedback. I am sorry you experienced an issue with the room, but happy the team provided you with very good service. I will share your feedback with our Maintenance team to address immediately. We hope you will visit again next time you are in the South Florida area.

10/10 - Excelente

Justino

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Brandon Philpart, GM em 12 de jan. de 2024
Thank you for a great rating. We hope to welcome you back soon.

10/10 - Excelente

Nathalya

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Resposta de Brandon Philpart, GM em 10 de jan. de 2024
Thank you for your rating. We hope to welcome you back soon.

10/10 - Excelente

Luis

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muy buena experiencia
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Brandon Philpart, GM em 10 de jan. de 2024
Thank you for your rating. We look forward to welcoming you back soon.