Stayed a few times here, only because it's the nearest to the Tower but it's getting worse, my friends room had a half empty tea cup in it on her arrival, got moved to another room to treat in a large wet patch of carpet, I had the disabled room which I never like having anywhere but it had no shower curtain so the whole bathroom got wet, the disabled shower seat was down so I lifted it up to put it out of the way to have a shower and it just fell off the wall, other my friend and other friends in the hotel had no heating in the room, I had a small heater but they did not, the carpets around the hotel are getting more and more stained and due to demand pricing or whatever it's called I paid around £80 for my room and my friends over £100, which I guess you wouldn't mind if you were getting something reasonable? And if you want to complain, we'll there is no hotel management at the weekends 🤔.