Classificações com base em 161 avaliações verificadas
4,8 Limpeza do quarto
4,4 Serviço e equipe
4,7 Conforto do quarto
4,8 Condição do hotel
Avaliações verificadas da Expedia
por um viajante verificado
Publicado em 25 de jan de 2021 na Hotels
por Wilma
Publicado em 6 de jun de 2017 na Hotels
Excelente
por um viajante verificado
Publicado em 4 de mar de 2024
por um viajante verificado
Publicado em 29 de fev de 2024
por um viajante verificado
Superb stay!
Publicado em 25 de jan de 2024 na HotelsWe had the lovelies time staying in this lovely hotel. The staff was friendly and the room was beautifully decorated with all the details and felt really cozy like staying at home away from home not to mention the stunning view opening from the balcony. Also evening vibe in the lounge/living room area was perfect for after ski with good drinks and tasty sushi! The à la carte restaurant was also really good. Highly recommend and can’t wait to stay again at HUUS!
por um viajante verificado
Publicado em 22 de jan de 2024
I have a very mixed opinion about the hotel. The hotel is beautiful, stylish especially the lounge . The evening atmosphere in the lounge is wauuu!The location is fantastic. The views are magnificent!
But I am very confused about the service. Taking into account there SO MUCH staff around, there is always something missing. I spoke to some guests, most of them had the same opinion.
The most negative moments were:
- mess in spa, no responsible person, water everywhere , no clean towels etc….
- it was my birthday weekend. My friend decorated the room for me with balloons. We left to the mountains and when we came back. To our surprise we noticed all decorations were removed by the housekeeper. I sent the complaint , but no one even bothered to reply or apologize. As well my colleagues sent me the flowers to the room , paid by card to the hotel directly.The red roses were so old and not fresh. The flowers cost 275 CHF . I know the price as the hotel included this to my check out bill, which as well not clear for me why to do so.
Probably the last thing . The room I booked ( north facing ) had a different view in Expedia. I believe the hotel must be more specific about the pictures they put. Unfortunately I don’t see the option here to add pictures.
por um viajante verificado
Publicado em 14 de jan de 2024 na Hotels
por um viajante verificado
Publicado em 8 de jan de 2024 na Hotels
por um viajante verificado
Publicado em 7 de jan de 2024 na Ebookers
Traumhafter Aufenthalt!
por um viajante verificado
Publicado em 4 de jan de 2024 na Ebookers
Das Hotel hat alle unseren erwartungen erfüllt, die Lobby ist ansolut untethaltsam mit vielen stylischen Sofas zum chillen, essen und Drinks zu sich zu nehmen. Etwas laut aber genau das macht es aus "es lebt" Das Essen war toll und die Drinks ebenso. Einzig negative: Für Schweizer die kein Englisch sprechen ist es ein wenig "mühsam" weil die meisten Mitarbeiter nur englisch sprechen.
