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Avaliações de TRIO Apartment Hotel Berlin

TRIO Apartment Hotel Berlin
Zur Alten Börse 57, Berlin

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 13 de 31 avaliações" "
Nota 8 - Boa. 12 de 31 avaliações" "
Nota 6 - Ok. 2 de 31 avaliações" "
Nota 4 - Insatisfatória. 2 de 31 avaliações" "
Nota 2 - Terrível. 2 de 31 avaliações" "

9,2/10

Limpeza

8,6/10

Serviço e funcionários

9,2/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Nedzad

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Leider etwas abgelegen
Hospedou-se por 3 diárias em set. de 2023

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 11 diárias em ago. de 2023
Resposta de Anja em 4 de out. de 2023
Vielen Dank für Ihre Rückmeldung. Es tut uns sehr leid, dass wir Sie mit unseren Leistungen nicht zufriedenstellen konnten. Unser Team ist stets bestrebt, sein Bestes zu geben. Gerne würden wir mit Ihnen persönlich über Ihr negatives Erlebnis sprechen, um sicherzustellen, dass das nicht noch einmal passiert. Wir wären Ihnen sehr dankbar, wenn Sie diesbezüglich Kontakt mit uns aufnehmen würden. Ihr Team vom Trio Apartment Hotel Berlin.

2/10 - Terrível

Viajante verificado

Pontos negativos: Conforto do quarto
Unsafe hotel for female travellers
I had booked and paid for 5 nights - left a couple hours after arriving and preferred losing money instead of staying. First I could notice the area felt rather unsafe, you do not want to walk there alone at night as a solo female traveller; and all hotel rooms on the ground floor of the property can be accessed by anyone from the street at any time (there is no barrier or code). Upon arriving, some men started shouting at me; the security guard warned me as he saw them making other women uncomfortable (so it was not the first time!) I arrived in the room - rather dark and smaller than you'd expect when looking at the pictures. No sound isolation. As it was warm, groups of people just hang out in front of rooms... as they did in front of mine. As I was leaving, I went back to the entrance. Despite the guard being present, two men started circling the room I was in, staring at me through the windows. When the guard left just for a few seconds, one of them immediately took the opportunity to enter the room to get closer to me and keep staring. I felt incredibly unsafe and uncomfortable. I contacted the property management to explain these issues and ask for a refund - they refused to recognize any of it, saying that there are cameras and a guard. The guard is nice and helpful, but obviously cannot be with all clients at all times, and the cameras did not help to prevent this harassment. I signaled the issues to Hotels.com, they helped and gave me a partial voucher.
Hospedou-se por 6 diárias em jun. de 2023

10/10 - Excelente

Malgorzata

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Bardzo przyjemny obiekt
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Anja em 31 de ago. de 2022
Thank you very much for your feedback. We are very happy that you had a pleasant stay with us.

6/10 - Ok

Ray

Viagem com a família
The apartments are new but the accommodation for 5 people was inadequate, we were packed in like sardines with no air conditioning, asked if we could get fans for the room and was told ‘it’s hot out here too’, we had to pay if we needed our towels changed which is terrible, needless to say we wouldn’t stay here again
Hospedou-se por 7 diárias em ago. de 2022
Resposta de Anja em 31 de ago. de 2022
Dear Ray, Even if we weren't able to convince you during your last visit, we would like to thank you for your visit and for taking the time to write a review afterwards. I’d like to sincerely apologize for the experience you had with us. We take every feedback as an opportunity to do better in the future. Your team from the Trio Apartment Hotel Berlin

4/10 - Insatisfatória

Sarah

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em jul. de 2022

10/10 - Excelente

Susanne

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Sehr gut ausgestattet, sauber und günstig. Parken vor dem Haus, zur SBahn 15 Minuten Fußweg, von da aber nur 5 Minuten mit der Bahn zum Alexanderplatz. Freundliche und hilfsbereite Mitarbeiter.
Hospedou-se por 3 diárias em mai. de 2022
Resposta de Anja em 9 de jun. de 2022
Hallo Susanne, vielen Dank, dass Sie sich die Zeit nehmen, uns Ihr Feedback zu geben. Ich freue mich zu hören, dass es Ihnen bei uns gefallen hat und Sie einen angenehmen Aufenthalt hatten. Ich hoffe, dass wir Sie wieder bei uns begrüßen dürfen. Ihr Team vom Trio Apartment Hotel Berlin

8/10 - Boa

Viajante verificado

Hospedou-se por 4 diárias em dez. de 2019
Resposta de TRIO Apartment Hotel Berlin em 9 de jan. de 2020
Vielen Dank für Ihr positives Feedback.

8/10 - Boa

nikolaj

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Urenlig godt Pænt og rent og god service fra de ansatte
Hospedou-se por 2 diárias em dez. de 2019
Resposta de TRIO Apartment Hotel em 9 de dez. de 2019
Thank you for your feedback. We are glad that you liked it so much.

10/10 - Excelente

muttiRosi, Berlin

Viagem com a família
Pontos positivos: Limpeza e comodidades
Sehr sauber, Sehr freundliches Personal,Leitung kompetent und zuvorkommend
Hospedou-se por 3 diárias em out. de 2019
Resposta de TRIO Apartment Hotel Berlin em 21 de nov. de 2019
Vielen Dank für Ihr positives Feedback. Wir hören gern, dass es Ihnen bei uns so gut gefallen hat. Wir würden uns freuen, Sie bald wieder als unsere Gäste begrüßen zu können.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em out. de 2019
Resposta de TRIO Apartment Hotel em 23 de out. de 2019
Vielen Dank für Ihr Feedback. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em out. de 2019
Resposta de TRIO Apartment Hotel em 23 de out. de 2019
Vielen Dank für Ihr Feedback. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat.

8/10 - Boa

사라

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Conforto do quarto
Hospedou-se por 2 diárias em set. de 2019
Resposta de TRIO Apartment Hotel em 23 de set. de 2019
Es war uns eine Freude, Sie als unseren Gast begrüßen zu dürfen. Wir würden uns sehr freuen, wenn wir Sie bald wiedersehen. Vielen Dank für Ihr Feedback. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat.

10/10 - Excelente

Jarno

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very good
Location and surroundings were pretty "rough", but otherwise hotel was on point. Very clean, good beds and great shower!
Hospedou-se por 4 diárias em set. de 2019
Resposta de TRIO Apartment Hotel Berlin em 10 de set. de 2019
Thank you for your feedback. We are glad that you liked it so much.

8/10 - Boa

Viajante verificado

Hospedou-se por 3 diárias em ago. de 2019
Resposta de TRIO Apartment Hotel Berlin em 17 de ago. de 2019
Vielen Dank für Ihr Feedback.

10/10 - Excelente

Viajante verificado

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr freundliche Angestellte, unkomplizierter Check in und out und Sauberkeit - TOP Keine Kritik aber die Lage ist nicht so ideal aber dafür gibt es Uber:)
Hospedou-se por 3 diárias em jun. de 2019
Resposta de TRIO Apartment Hotel Berlin em 22 de jun. de 2019
Vielen Dank für Ihr Feedback. Wir freuen uns, dass es Ihnen bei uns gefallen hat.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Clean, comfortable with a great kitchen.
The hotel is nice and looks very new. The room was clean and the small kitchen was great with all needed appliances. There were some problems with the automatic check-in (fix the on screen keyboard please), but it worked in the end. The hotel is near the public transport stops. The only minuses are the not the best neighborhood and rather thin walls. I salute couple that had sex for two hours in the night and another hour in the early morning and another couple that argued almost all the time. Someone hitting the wall at 6am for 15 minutes (the glasses were rattling in the cupboard;) didn't help either.
Hospedou-se por 2 diárias em mai. de 2019
Resposta de TRIO Apartment Hotel em 20 de mai. de 2019
Thank you for your detailed feedback. The weekend of your stay was a very warm weekend. Many guests had opened their windows during the night and so the noise could escape to the outside. We encourage all our guests to keep their night of sleep from 10 pm.

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Condições e instalações da propriedade
Die Appartements sind gut ausgestattet und gefällig eingerichtet. Leider ist die Umgebung nicht sehr ansprechend, ich vermute aber, dass sich dieses in den nächsten Jahren ändern wird.
Hospedou-se por 3 diárias em mai. de 2019
Resposta de TRIO em 11 de mai. de 2019
Besten Dank für Ihre Bewertung. In den nächsten Wochen wird noch eine weitere gastronomische Einrichtung gegenüber von TRIO eröffnet.

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Neues Gebäude,sauber,ordentlich,ruhige Lage,Betten in sehr gutem Zustand. Einziger Kritikpunkt war die niedrige Raumtemperatur (Anfang Mai war es noch einmal recht kühl),welche individuell nicht höher geregelt werden konnte.
Hospedou-se por 2 diárias em mai. de 2019
Resposta de TRIO em 11 de mai. de 2019
Vielen Dank für Ihre Bewertung. Die Raumtemperatur kann an den Raum-Thermostaten eingestellt. Die Heizung ist Außentemperaturabhängig gesteuert. Bei offenen Fenster wird die Heizung im Apartment automatisch runtergefahren.

10/10 - Excelente

Reza

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Thanx alot
Lovely place to stay really nice n quiete good service thanx
Hospedou-se por 3 diárias em mar. de 2019
Resposta de TRIO Apartment Hotel Berlin em 29 de mar. de 2019
Vielen Dank für Ihren Besuch. Wir freuen uns auf ein Wiedersehen. TRIO Apartment Hotel Berlin

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Top Aparment
Ein schönes, sauberes und vollkommen ausreichend großes Apartment (3Personen). Wir haben es auch nur als Schlafmöglichkeit benutzt. Einkaufsmöglichkeiten vorhanden und gut erreichbar. Gute Verbindung mit der öffentlichen Verkehrsmitteln, ins Zentrum haben wir knapp 40min gebraucht. Netter Service.
Hospedou-se por 2 diárias em nov.. de 2018

6/10 - Ok

Tine

Pontos positivos: Limpeza e condições e instalações da propriedade
Nice apartment in industrial neighbourhood
Our family - 2 adults and 4 kids. The apartment itself is great, new, clean and with plenty of space for a big family. 2 bathrooms, a small but well equipped kitchen and plenty of storage space for clothes etc. TV with many German channels and a few French. Internet/WiFi works really well. Hotel is on a building site! Noise from trucks, machines etc from 7 am SHARP in the morning. SATURDAYS as well. Makes it a bit of a nightmare to stay here to be honest. And some more pointers: “Terrace” is a very big word for the outdoor balcony access from all apartments on the first floor. No privacy at all there. Easy to park the car and for only 10 Eur pr stay. Self service all over - very difficult to find actual staff. But when found they are nice and helpful. Neighbours seems to be workers from Eastern Europe. Not ordinary holiday people. They talk loud and smoke outside. No outdoor play area or anything. Road to hotel is layered with bricks which makes it difficult to walk around with a push chair. Netto Market is 5 min away. Easy to find. Pizza restaurant is 8 min away, very nice place. Train station Friedrichsfelde Ost is 20 min walk away. Easy access to Berlin although it takes time. This apartment is great if you need to stay at a cheap place and don’t mind the longer travel to Berlin or the extreme level of noise from outside.
Hospedou-se por 5 diárias em jul. de 2018

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jun. de 2018

10/10 - Excelente

Isaac, Australia

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Nice hotel apartment
The place was clean, nice and very relaxing. We would like to stay in TRIO again on our next trip to Berlin. The only problem was that there was no air conditioning, and it was around 30 degrees centigrade in Berlin, so it was quite unpleasant, we also could not sleep with the windows open for safety reasons (we were on the ground floor).
Hospedou-se por 3 diárias em mai. de 2018

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Affordable option outside city.
This is a typical self checkin hotel. The apartments are good but we had a problem in checking and it was difficult to reach the support team. Further the heating in rooms were not appropriate. Overall affordable and good property but far from city (30 min by train)

10/10 - Excelente

K

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean, clean, clean!
Very nice and clean hotel and very comfortable!!!!! I would stay here again because it was quiet as well.
Hospedou-se por 6 diárias em ago. de 2017

4/10 - Insatisfatória

Jacob

Pontos positivos: Limpeza
Dårlig beliggenhed
Helt nyt - byggeplads agtigt med en mystisk beliggenhed.. virker ikke som om man er helt klar til at modtage gæster
Hospedou-se por 4 diárias em jul. de 2017

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Thors
Very clean and a nice place. It is a little far from all the city attractions.
Hospedou-se por 7 diárias em ago. de 2017

8/10 - Boa

Caroline

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We arrived in the middle of the night and mistakenly thought the hotel was in the middle of nowhere on a building site, so we were pleasantly surprised the next day to discover that there's a pub next door that does food and a Netto a 5 minute walk away, not to mention a nearby S-Bahn stop. The apartment was a good size for the price, the staff were extremely helpful, and I would recommend it.
Hospedou-se por 7 diárias em jul. de 2017

10/10 - Excelente

N, Lincolnshire, UK

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value, an excellent place to stay.
A little away from the tourist area, and all the better for it, gives a real feel for Berlin as it is lived in. A new venture that deserves to succeed, exactly as described on the site and as friendly a stay as you could hope for. Thoroughly recommended, especially at the price.
Hospedou-se por 5 diárias em jul. de 2017