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Avaliações de Hotel Bristol Berlin

Hotel Bristol Berlin
Kurfuerstendamm 27, Berlin, BE

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 461 de 1002 avaliações" "
Nota 8 - Boa. 333 de 1002 avaliações" "
Nota 6 - Ok. 127 de 1002 avaliações" "
Nota 4 - Insatisfatória. 58 de 1002 avaliações" "
Nota 2 - Terrível. 23 de 1002 avaliações" "

8,6/10

Limpeza

8,6/10

Serviço e funcionários

7,8/10

Comodidades

7,8/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Lucas

Pontos positivos: Limpeza e condições e instalações da propriedade
Below average
I’m a gold member but nothing was offered for me, despite hotel not being full. Standard Room is clean but small. Location is very good, but general comfort is very low. Queen beds are two single beds joined but with a large space in between. They frequently forgot to let all the towels in the room after cleaning it. Not worth the price.
Hospedou-se por 5 diárias em out. de 2019
Resposta de Bristol Berlin Team em 31 de out. de 2019
Dear Lucas, Thank you very much for choosing Hotel Bristol Berlin, as well as for your feedback. We are very sad, that our house could not live up to your expectations, especially regarding our rooms. Since it is our highest priority to make all of our guests comfortable, we can assure you that this does not comply with the standard we strive to achieve. Should you have any further questions or inquiries, please do not hesitate to contact us directly. With kindest regards from Kurfürstendamm Your Bristol Berlin Team

10/10 - Excelente

Katsumi

Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank Ketterer em 13 de abr. de 2024
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

6/10 - Ok

marisol

Viagem com a família
Pontos positivos: Limpeza
No pareciera ser un hotel de categoría superior muchos de los restaurantes y bares del hotel cerrados El desayuno lo dan en un salón de eventos para la categoría de hotel esto no es aptos. Las personas de la recepción se ve que no tiene mucha experiencia
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Frank Ketterer em 14 de mar. de 2024
Dear Guest,Thank you for your feedback on your recent stay.We are sorry to read that we were not able to completely convince you.You may have noticed that we already started renovation work.We are really looking forward to the results and the changes in the future and hope you do too.We would be happy to welcome you back at any time to convince you otherwise and win you over again.Best regardsFrank KettererGeneral Manager

4/10 - Insatisfatória

marisol

Pontos positivos: Limpeza
Hospedou-se por 1 diária em mar. de 2024
Resposta de Frank Ketterer em 14 de mar. de 2024
Dear guest,Many thanks for reviewing your recent stay.We regret reading that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank KettererGeneral Manager

8/10 - Boa

Sven

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wir haben die Junior Suite gebucht welche allerdings schon ziemlich in die Jahre gekommen ist. Duschen ohne das Bad zu überschwemmen ist nicht möglich
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Frank Ketterer em 19 de fev. de 2024
Sehr geehrte Gäste,Wir möchten uns herzlich für Ihr Feedback zu Ihrem letzten Aufenthalt bedanken. Es tut uns leid zu hören, dass wir Ihre Erwartungen nicht vollständig erfüllen konnten. Wir sehen optimistisch in die Zukunft und sind gespannt auf mögliche Veränderungen, die Ihre Erfahrung bei uns verbessern könnten.Es würde uns außerordentlich freuen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen eine rundum positive Erfahrung zu bieten.Mit freundlichen GrüßenFrank KettererHoteldirektor

6/10 - Ok

Kymani

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Frank Ketterer em 19 de fev. de 2024
Dear guest, Thank you very much for your feedback regarding your recent stay. I am sorry to read that we were not able to convince you completely and hope that you are as excited as we are looking into the future and potential changes. We would be happy to welcome you back any time soon to convince you otherwise. Kind regards Frank Ketterer General Manager

10/10 - Excelente

Anna

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Frank Ketterer em 31 de jan. de 2024
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

2/10 - Terrível

John

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My stay at the Bristol Hotel was absolutely terrible!!
Resposta de Frank Ketterer em 30 de jan. de 2024
Dear guest,Thank you very much for taking the time to review your recent stay.I am sorry to read that the room did not exceed your expectations. I do apologize for all the inconveniences during your stay.We regret deeply that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank Ketterer - General Manager

8/10 - Boa

Frank

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Uitstekend
Ondanks dat ik al om 11:30 uur mijn kaner in kon, ging het inchecken een beetje moeizaam. Maar desalniettemin heb ik een prima verblijf gehad.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Frank Ketterer em 30 de jan. de 2024
Dear Guest,Thank you very much for your kind and warm words.It is a great pleasure for us that you made such a good impression and that you thoroughly enjoyed your time in our hotel.My entire team and I are already looking forward to welcoming you again as our guest at the Hotel Bristol Berlin.Until then, I'll stay with best regards from KudammFrank KettererGeneral Manager

6/10 - Ok

Viajante verificado

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Frank Ketterer em 23 de jan. de 2024
Dear guest,Many thanks for reviewing your recent stay.We regret reading that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank KettererGeneral Manager

8/10 - Boa

darren

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Frank Ketterer em 30 de jan. de 2024
Dear guest,Thank you for your kind review. We appreciate that you took the time to write it.I am very happy to read that you had a good time with us and hope to welcome you back again soon.Best regardsFrank KettererGeneral Manager

10/10 - Excelente

Jelena

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Frank Ketterer em 8 de jan. de 2024
Lieber Gast,herzlichen Dank für Ihre freundlichen und warmen Worte. Es ist uns eine große Freude, dass Sie einen so guten Eindruck gewonnen haben und die Zeit in unserem Hotel vollends genossen haben.Mein gesamtes Team und ich freuen uns schon heute, Sie alsbald wieder als unseren Gast im Hotel Bristol Berlin begrüßen zu dürfen.Bis dahin verbleibe ich mit besten Grüßen vom KudammFrank KettererGeneral Manager

10/10 - Excelente

Marc

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Frank Ketterer em 31 de dez. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

10/10 - Excelente

Ole Knut

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Solid og komfortabelt - god seng og mat
Eit gjennmført solid og komfortabelt hotell med triveleg personale, gode senger og god frukost. Frukosten blir servert i ein annan sal enn før, og han har vorte betre. Mykje for pengane her.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Frank Ketterer em 27 de dez. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

6/10 - Ok

Assad

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Frank Ketterer em 31 de jan. de 2024
Dear guest,Many thanks for reviewing your recent stay.We regret reading that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank KettererGeneral Manager

6/10 - Ok

Ottar Jon

Pontos negativos: Conforto do quarto
Helt gjennomsnittlig.
Grei beliggenhet. Valgte dette hotellet fordi fruen ville ha badekar, det var ok. Spiste ikke på hotellet. For dem som liker madrasser harde som stein et dette et utmerket alternativ. ;)
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Frank Ketterer em 27 de dez. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

10/10 - Excelente

Dieter

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 8 diárias em dez. de 2023
Resposta de Frank Ketterer em 27 de dez. de 2023
Lieber Gast,herzlichen Dank für Ihre freundlichen und warmen Worte. Es ist uns eine große Freude, dass Sie einen so guten Eindruck gewonnen haben und die Zeit in unserem Hotel vollends genossen haben.Mein gesamtes Team und ich freuen uns schon heute, Sie alsbald wieder als unseren Gast im Hotel Bristol Berlin begrüßen zu dürfen.Bis dahin verbleibe ich mit besten Grüßen vom KudammFrank KettererGeneral Manager

10/10 - Excelente

Silke

Mein Lieblingshotel in Berlin . Ich komme seit Jahren jedes Jahr hierher. Leider ist es im Umbruch . Gerade zur Weihnachtszeit war das " Reinhard's" so wunderschön beleuchtet . Das Restaurant gibt es nicht mehr . Wir haben SO oft dort lecker Kuchen gegessen und draußen am Kempinski- Eck gesessen . Geschichte , so wie es aussieht - sehr schade. Das komplette Hotel scheint bei laufendem Betrieb umgebaut zu werden . Bye bye " Kempi"😪
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Frank Ketterer em 27 de dez. de 2023
Lieber Gast,Es ist schön, dass Sie Ihren Aufenthalt bei uns scheinbar vollständig genießen konnten. Es wäre uns eine Freude und Ehre, wenn Sie uns für Ihren nächsten Aufenthalt erneut wählen würden.Wir freuen uns schon sehr auf die Ergebnisse und die Veränderungen in der Zukunft und hoffen, Sie tun es auch.Bis dahin verbleibe ich mit freundlichen GrüßenFrank KettererGeneral Manager

6/10 - Ok

Bodil

Viagem a dois
Very good located. But unfortunately the restaurant was closed which made us very disappointed. We had to deposit 150Euros , if we should use room service! A lot of money! The hotel seemed a bit shabby, not at it used to be. We have stayed there nine times before but we think this was the last time. Our junior suite had an old fashioned TV and the furniture had to be changed. We felt that the hotel not was what it used to be!
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Frank Ketterer em 27 de dez. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. I do apologize for the negative impressions you experienced.Of course I thank you for the constructive criticism and forwarded it to the department heads. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

4/10 - Insatisfatória

Amjad

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
It's absolutely not a 5 star hotel could 2 or 3 maximum. Room is very old nothing in it. The only good thing about this hotel is location
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Frank Ketterer em 16 de dez. de 2023
Dear guest, Thank you very much for your feedback regarding your recent stay. I am sorry to read that we were not able to convince you completely and hope that you are as excited as we are looking into the future and potential changes. We would be happy to welcome you back any time soon to convince you otherwise. Kind regards Frank Ketterer General Manager

8/10 - Boa

eigil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Frank Ketterer em 11 de dez. de 2023
Dear guest,Thank you for your kind review. We appreciate that you took the time to write it.I am very happy to read that you had a good time with us and hope to welcome you back again soon.Best regardsFrank KettererGeneral Manager

6/10 - Ok

Henrik Frølund

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Frank Ketterer em 11 de dez. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

2/10 - Terrível

Stephan

Pontos negativos: Comodidades e condições e instalações da propriedade
Alles war schrecklich
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Frank Ketterer em 10 de dez. de 2023
Lieber Gast,herzlichen Dank für Ihre Bewertung und die hierfür investierte Zeit.Wir bedauern sehr, dass wir Sie leider nicht rundum vom Service des Hauses überzeugen konnten.Für die Unannehmlichkeiten möchten wir uns bei Ihnen entschuldigen.Wir würden uns freuen, Sie bald wieder einmal im Haus begrüßen zu dürfen, um Sie rundum vom Service zu überzeugen.Mit herzlichen GrüßenFrank KettererGeneral Manager

6/10 - Ok

John

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Kempinski nedgradert til Bristol
Hotell var opprinnelig Kempinski Berlin, men nå heter Bristol Berlin og er under oppussing. Berømte Reinhardt Restaurant på Ku-damm er borte og fine dinibg på hotell er bort. Check-in var litt rotete, men check-out var bra. Revolving dør funkert ikke og vanlig dører var tungt å åpne. Dørmann var nesten aldri til stede. Fin basseng og bastue, og bra bar!!
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Frank Ketterer em 10 de dez. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. I do apologize for the negative impressions you experienced.Of course I thank you for the constructive criticism and forwarded it to the department heads. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

8/10 - Boa

Rasmus

Pontos positivos: Limpeza
Fornuftigt hele vejen rundt, men mangler finish.
Hotellet er vi kommet på, gennem 20 år og haft 100+ overnatninger der - desværre er niveauet ikke blevet bedre. Placeringen er i særklasse, men hotellet bære præg af at det er en smule træt og trænger til en renovering. Det er desværre ikke hvad det har været, og derfor finder vi nok nyt hotel i byen fremover.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Frank Ketterer em 8 de dez. de 2023
Dear guest, Thank you very much for your feedback regarding your recent stay. I am sorry to read that we were not able to convince you completely and hope that you are as excited as we are looking into the future and potential changes. You may have noticed, that we already started our renovation process.We would be happy to welcome you back any time soon to convince you otherwise. Kind regards Frank Ketterer General Manager

8/10 - Boa

Anthony John

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Bit shocked at the spa being a no clothes policy We there with my wife and everyone as there bits out I don’t think there’s any need for that and on my way back to my room I was told off for wearing no slippers . So it’s ok to flash your privates in the spa but not bare foot in the lobby
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Frank Ketterer em 8 de dez. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. I do apologize for the negative impressions you experienced.In germany it is a well known policy to enter the sauna only without any textiles. I am sorry this disturbed you and your wife. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Litt sliten gammel storhet - potensial for bedring
Grei nok standard, men gammelt/noe slitt. Veldig parfymelukt etter rengjøring. Restaurant på hjørnet nedlagt/oppussing stort minus.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Frank Ketterer em 8 de dez. de 2023
Dear guest, Thank you very much for your feedback regarding your recent stay. I am sorry to read that we were not able to convince you completely and hope that you are as excited as we are looking into the future and potential changes. We would be happy to welcome you back any time soon to convince you otherwise. Kind regards Frank Ketterer General Manager

10/10 - Excelente

Monica

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Frank Ketterer em 8 de dez. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

6/10 - Ok

Cecilie

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Et fint hotell med bare hyggelige ansatte. Masse shopping muligheter. Noe dyrt for frokost. Og hadde vi ikke blitt vekket av borrelyd kl 0800 hver dag hadde det vært helt perfekt.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Frank Ketterer em 28 de nov. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. I do apologize for the negative impressions you experienced.Of course I thank you for the constructive criticism and forwarded it to the department heads. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

10/10 - Excelente

Anncharlotte

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Frank Ketterer em 16 de dez. de 2023
Dear guest,Thank you for your kind review. We appreciate that you took the time to write it.I am very happy to read that you had a good time with us and hope to welcome you back again soon.Best regardsFrank KettererGeneral Manager

10/10 - Excelente

Snorri

Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Frank Ketterer em 15 de dez. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos negativos: Serviço e funcionários
Sehr unorganisiert
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Frank Ketterer em 28 de nov. de 2023
Lieber Gast,ich danke Ihnen für Ihre Rückmeldung zum vergangenen Aufenthalt.Wir freuen uns über jegliches Feedback, da Sie uns damit helfen, uns stetig zu verbessern und weiterzuentwickeln.Es tut mir leid, dass wir Sie nicht mehr vollständig überzeugen können. Bitte seien Sie versichert, dass wir uns Ihre Anmerkungen zu Herzen nehmen und umgehend mit dem Team besprechen werden.Wir hoffen, Sie bei Ihrem nächsten Aufenthalt wieder für uns gewinnen zu können.Beste GrüßeFrank KettererGeneral Manager

8/10 - Boa

Erika

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Frank Ketterer em 22 de nov. de 2023
Sehr geehrter Gast,vielen Dank für Ihre freundliche Bewertung - wir freuen uns, dass Sie einen angenehmen Aufenthalt im Hotel Bristol Berlin hatten und hoffen Sie bald erneut bei uns begrüßen zu dürfen.Mit freundlichen GrüßenFrank KettererGeneral Manager

8/10 - Boa

Lilly

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Frank Ketterer em 17 de nov. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

10/10 - Excelente

Mads

Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Frank Ketterer em 16 de nov. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

6/10 - Ok

Christian

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Muss dringend saniert werden und braucht Bar und Restaurant wieder. Eher Pension Garni als Hotel
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Frank Ketterer em 14 de nov. de 2023
Lieber Gast,Vielen Dank für Ihr Feedback zu Ihrem letzten Aufenthalt.Es tut uns leid zu lesen, dass wir Sie nicht vollständig überzeugen konnten und hoffen, dass Sie genauso gespannt auf die Zukunft und mögliche Veränderungen blicken wie wir.Wir würden uns jederzeit freuen, Sie bald wieder bei uns begrüßen zu dürfen, um Sie vom Gegenteil zu überzeugen.Mit freundlichen GrüßenFrank KettererGeneral Manager

8/10 - Boa

jesper

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ikke 5 men 4 stjerner
ingen body lotion, eller andre amminities på badeværelset. Tom minibar og ingen information om hotellet på værelset.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Frank Ketterer em 14 de nov. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. Of course I thank you for the constructive criticism and forwarded it to the department heads. We sincerely hope to welcome you again sometime soon to convince you of the opposite.With best regards, Frank KettererGeneral Manager

8/10 - Boa

Petteri

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I like very much
Hospedou-se por 4 diárias em out. de 2023
Resposta de Frank Ketterer em 8 de nov. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

10/10 - Excelente

Tomi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em out. de 2023
Resposta de Frank Ketterer em 8 de nov. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

8/10 - Boa

Peter

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hotel Bristol Berlin
Bra läge, god frukost. Juniorsviten vi bodde i hade några år på nacken och var lite sliten men det var rent.
Hospedou-se por 4 diárias em out. de 2023
Resposta de Frank Ketterer em 1 de nov. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

8/10 - Boa

Jörg

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Frank Ketterer em 1 de nov. de 2023
Sehr geehrter Gast,vielen Dank für Ihre freundliche Bewertung - wir freuen uns, dass Sie einen angenehmen Aufenthalt im Hotel Bristol Berlin hatten und hoffen Sie bald erneut bei uns begrüßen zu dürfen.Mit freundlichen GrüßenFrank KettererGeneral Manager

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Poor value for money - dated room
Frequent Berlin traveler, Room is poor value for money. Room 559 (3nights) - dated room, loose toilet, very dusty and dirty, poor cleaning. Will not return
Hospedou-se por 3 diárias em out. de 2023
Resposta de Frank Ketterer em 1 de nov. de 2023
Dear guest,Thank you very much for taking the time to review your recent stay.I am sorry to read that the room did not exceed your expectations. I do apologize for all the inconveniences during your stay.We regret deeply that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank Ketterer General Manager

10/10 - Excelente

Jason

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay. Nice room with a lot of space. Staff was nice, helpful and attentive. Will stay again.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Frank Ketterer em 27 de out. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

10/10 - Excelente

Sverre

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Frank Ketterer em 27 de out. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

8/10 - Boa

Jan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2023
Resposta de Frank Ketterer em 27 de out. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

10/10 - Excelente

Per

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dejligt hotel med rigtig god service og en god beliggenhed. Morgenmaden var også god med et stort udvalg. Kan varmt anbefales. Eneste minus er at de ikke havde egen restaurant, men til gengæld er der masser af restauranter i nærheden.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Frank Ketterer em 27 de out. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

10/10 - Excelente

Martin

Hospedou-se por 3 diárias em out. de 2023
Resposta de Frank Ketterer em 27 de out. de 2023
Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager

8/10 - Boa

Michael Mølgaard Sahl

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dejligt hotel. Der var dog ikke tændt for varmen, så der var meget koldt på værelset. Vi fik en mobil radiator på værelset hvilket hjalp på varmen.
Hospedou-se por 6 diárias em out. de 2023
Resposta de Frank Ketterer em 27 de out. de 2023
Dear guest,Thank you very much for taking the time to review your recent stay.I am sorry to read that the room did not exceed your expectations. I do apologize for all the inconveniences during your stay.We regret deeply that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank Ketterer - General Manager

4/10 - Insatisfatória

Per Arne

Hospedou-se por 2 diárias em out. de 2023
Resposta de Frank Ketterer em 13 de out. de 2023
Dear guest,Many thanks for reviewing your recent stay.We regret reading that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank KettererGeneral Manager

6/10 - Ok

sanne

Fantastisk beliggenhed men ikke 4 stjerner
Hotellet har en fantastisk beliggenhed, men sengen var hård . Der var ikke mulighed for at lave kaffe/te på værelset, minibaren er nu tom og man må gå i receptionen og trække i en automat hvis man ønsker noget. Toiletartikler er en sæbedunk på væggen og en lille pakke med vatrondeller , forstår simpelthen ikke hvordan det er 4 stjerner værdigt.
Hospedou-se por 4 diárias em out. de 2023
Resposta de Frank Ketterer em 12 de out. de 2023
Dear guest,Thank you very much for taking the time to review your recent stay.I am sorry to read that the room did not exceed your expectations. I do apologize for all the miscommunication. We do not have any stars.We regret deeply that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank Ketterer -General Manager