4 restaurantes, café da manhã, culinária mediterrânea

Avaliações de LUX Belle Mare

5 out of 5
LUX Belle Mare
Coastal Road, Belle Mare

Avaliações

9,6

Extraordinária

Nota 10 - Excelente. 374 de 454 avaliações" "
Nota 8 - Boa. 62 de 454 avaliações" "
Nota 6 - Ok. 14 de 454 avaliações" "
Nota 4 - Insatisfatória. 2 de 454 avaliações" "
Nota 2 - Terrível. 2 de 454 avaliações" "

9,8/10

Limpeza

9,6/10

Serviço e funcionários

9,6/10

Comodidades

9,6/10

Condições e instalações da propriedade

9,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Demétrius

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Melhor hotel que já fui
O Lux* Belle Mare foi, sem dúvida, o melhor hotel que já fiquei na vida! Equipe super educada e disponível a fazer qualquer coisa para que sua estadia seja espetacular. Todos são muito solícitos, educados e dispostos e resolver qualquer questão! As instalações são o máximo, e os eventos que eles fazem também são muito bons. Ah! E ainda tivemos a surpresa de ter um upgrade no nosso quarto e um jantar de cortesia pela nossa lua-de-mel! Fora os mimos! Tudo muito excelente! Recomendo de olhos fechados!
Hospedou-se por 3 diárias em set. de 2019
Resposta de LUX* Belle Mare em 19 de set. de 2019
Dear Demétrius, A big Thank you from the entire team here for such a wonderful and detailed review for us. A title like the one used by you and all the service experiences described actually humbles us and reinforces our belief that we are indeed one of the finest offerings on this paradise island! The responsibility on the resort and its team increases multifold after a very beautiful review like this and we assure you and all the readers of this forum that all of us at LUX* Belle Mare will make every endeavor to ensure all our guests have a similar experience like yours. All of us look forward to welcoming you back soon and assuring you of the very best always. Kind regards Sheila

10/10 - Excelente

MARCOS

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Incrível
Foi incrível melhor comida serviço atendimento nota 1000 retornaria la com certeza hotel dos meus sonhos
Hospedou-se por 7 diárias em fev. de 2019
Resposta de Ashish em 1 de abr. de 2019
Dear Marcos, Greetings from LUX* Belle Mare. The team and I thank you for your rating for us. We look forward to welcoming you back soon in the near future. Sincerely, Ashish Modak; Regional General Manager

10/10 - Excelente

Guilherme

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Férias perfeitas
Excelente hotel, toda a equipe é extremamente gentil. Quartos confortáveis e completos, além de bela decoração. A praia em frente é sensacional. Belos restaurantes. Enfim, tudo agradou muito. Esqueçam a fama de que em Maurício só vão casais em lua de mel. Pessoas de todos os cantos do mundo levam seus filhos, mesmo de colo. Os meus se divertiram muito e fizeram várias amizades.
Hospedou-se por 7 diárias em jul. de 2017
Dear Guilherme Greetings from LUX* Belle Mare! We are delighted that you had a wonderful experience with us and thank you for your very nice review for us on this forum. Indeed, the team of ours is our biggest strength and like rightly mentioned by you, our resort is also family friendly. Thank you for the trust in us and for inviting guests to visit Mauritius. All of us hope to seeing you back soon at the resort; Kind regards Sheila Malloo

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel perfeito
Hotel maravilhoso, com uma praia linda! Mas quer saber o diferencial: seu staff e sua receptividade!

6/10 - Ok

claudia

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
8 dias muito bons no Lux Belle Mare
Hotel com infra e comida ótima e atendimento bom. O boat house poderia ser mais organizado, ocupa um área muito pequena e é um pouco desorganizada.

10/10 - Excelente

Allan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viagem inesquecível
O Hotel é sensacional! Só esteja disposto a gastar com as refeições, pois tudo é muito caro e não tem nada perto...

10/10 - Excelente

FÁBIO, Águas de Lindoia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Impecável!
Absolutamente fantástico. Nossa primeira estadia na rede Lux* e fomos surpreendidos com um hotel lindo, numa praia linda, com um serviço impecável. Restaurantes ótimos, quarto sensacional e, o que nos chamou muita a atenção, foram as exclusividades da rede Lux*, como os maravilhosos amenities, o café Lux, as cervejas artesanais, os sorvetes... Recomendo e voltaria com toda certeza. Depois do Lux Belle Mare nos hospedamos no Constance Le Prince Maurice, absolutamente luxuoso e mais exclusivo porém o serviço do Lux foi muito superior.

10/10 - Excelente

Roheit

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
An unforgettable honeymoon at LUX Belle Mare. From the moment we stepped onto the resort, we were enveloped in luxury and romance. The staff greeted us with warm smiles and genuine hospitality, making us feel like VIPs from the start. The resort's attention to detail was impeccable. Our room was beautifully decorated with stunning views of the ocean, providing the perfect backdrop for our romantic getaway. We were delighted to find thoughtful touches like chocolates and a bottle of champagne waiting for us upon arrival. The amenities were top-notch, offering everything we needed and more. Whether we were lounging by the pool, indulging in a couples massage at the spa, or enjoying a candlelit dinner at the resort's fine dining restaurant, every moment was pure bliss. One of the highlights of our stay was the personalized service. The staff went above and beyond to ensure that every aspect of our honeymoon was perfect, from arranging special excursions to surprising us with anniversary treats. Overall, our experience at LUX Belle Mare exceeded all expectations. It was the perfect start to our new life together, and we will cherish the memories of our time there forever. This resort is the place for anyone looking for a truly magical experience!
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Gerhard em 23 de abr. de 2024
Dear Roheit,Greetings from our beautiful & sunny LUX* Belle Mare.Thank you so much for sharing your unforgettable honeymoon experience at our resort. We are delighted to hear that your time with us was filled with luxury, romance, and exceptional service.It warms our hearts to know that you felt a warm welcome from the moment you arrived. Providing genuine hospitality and creating special moments for our guests is what we strive for, and we are thrilled that you enjoyed the warm smiles and attention to detail throughout your stay.We are happy to hear that you appreciated the beautifully decorated room, ocean views, and thoughtful amenities that added to the magic of your romantic getaway. It is wonderful that you found every aspect of our resort, from the poolside relaxation to the spa experience and fine dining, to be pure bliss.Our team takes great pride in offering personalized service, and we are delighted that they were able to create memorable experiences for you, including arranging special excursions and surprises for your anniversary.Thank you for choosing LUX* Belle Mare to celebrate such a special occasion. We are honored to have been part of your honeymoon memories and look forward to welcoming you back for future celebrations.Warm regards,Gerhard Hecker

8/10 - Boa

Aaron James

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Gerhard em 23 de abr. de 2024
Dear Aaron James,Greetings from LUX* Belle Mare!We sincerely appreciate your review. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Warm regards,Gerhard Hecker

10/10 - Excelente

Matthew

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a truly amazing hotel. The staff and overall feeling of this hotel was faultless. We will be returning
Hospedou-se por 12 diárias em mar. de 2024
Resposta de Gerhard em 12 de abr. de 2024
Dear Matthew,Greetings from LUX* Belle Mare.Thank you for sharing your wonderful experience at our resort. We are thrilled to hear that you had a truly amazing stay and that you found our team members and overall atmosphere faultless. Your kind words mean a lot to us, and we sincerely appreciate your recognition of our dedicated team members.Providing exceptional service and creating a welcoming atmosphere are our top priorities, and we are delighted that we exceeded your expectations in these areas. It is fantastic to know that you enjoyed your time with us so much that you plan to return.We can't wait to welcome you back for another memorable stay. Thank you once again for choosing LUX* Belle Mare. We look forward to hosting you again soon!Warm regards,Gerhard Hecker

8/10 - Boa

Alfonso Garcia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice hotel in a beautiful location. The staff was very kind and helpful, specialy at the teens club and at the breakfast buffet (my daugthers need a gluten-free diet and they prepared each morning special pancakes for them). It's a pitty that there is only one restaurant included in the half board.
Hospedou-se por 8 diárias em mar. de 2024
Resposta de Gerhard em 3 de abr. de 2024
Dear Alfonso Garcia,Warm greetings from LUX* Belle Mare.Thank you for taking the time to share your feedback following your recent stay at our resort. We truly appreciate your kind words and are delighted to hear that you found our resort to be very nice.We are thrilled to learn that our team members made a positive impression on you. Your feedback regarding the restaurant options included in the half board package is duly noted. We understand the importance of offering a variety of dining choices to our guests, and we will certainly take this into consideration as we continue to enhance our offerings.Once again, thank you for sharing your experience with us and for recognizing the dedication of our team members. We hope to have the pleasure of welcoming you and your family back to our hotel in the near future.Kind regards,Gerhard Hecker

10/10 - Excelente

Dragan

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
At Lux Belle Mare we felt like in paradise. There area is extremely beatiful, rooms are huge and airy. There are a lot of activities for kids and adults to do. Shout out to the Play (kids center) for all of the fun activities they did with the kids around the whole hotel area.
Resposta de Gerhard em 3 de abr. de 2024
Dear Dragan,Greetings to you from our beautiful resort.Thank you for taking the time to share your wonderful experience at LUX* Belle Mare. Your description of the area as extremely beautiful truly captures the essence of our resort's surroundings. We are delighted that you found our rooms to be spacious and airy, providing you with the comfort you deserve during your stay.We are especially grateful for your shout-out to the Play team for organizing fun activities throughout the resort. Our team works hard to ensure that all guests, young and old, have an unforgettable experience, and it's wonderful to hear that their efforts made a positive impact on your stay.Thank you once again for your kind words and for recognizing the dedication of our team members. We hope to have the pleasure of welcoming you back to LUX* Belle Mare for another memorable vacation in the future.Warm regards,Gerhard Hecker

10/10 - Excelente

Nikola

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Gerhard em 3 de abr. de 2024
Dear Mr Nikola,Thank you for your review and 5 star rating. We look forward to welcome you back for another pleasant experience.Regards,Gerhard Hecker

10/10 - Excelente

A G

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comfortable and spacious room, white powder sandy beach, excellent dining options, fantastic service. We will be returning.
Hospedou-se por 9 diárias em mar. de 2024
Resposta de Gerhard em 4 de abr. de 2024
Dear A G,Greetings from LUX* Belle Mare.Thank you so much for taking the time to share your wonderful experience at our resort. We are thrilled to hear that you enjoyed your stay with us and that our team's dedication to providing excellent service was recognized.It brings us immense joy to know that you found your room comfortable and spacious, allowing you to fully relax and unwind during your time here. Our pristine white powder sandy beach is indeed one of our prized features, offering a serene escape and the perfect backdrop for unforgettable moments.We greatly appreciate your kind words regarding our dining options. Our culinary team works tirelessly to craft delectable dishes that cater to every palate, and we are delighted to hear that you found them to be excellent.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another unforgettable experience in the near future.Warm regards,Gerhard Hecker

10/10 - Excelente

Priya

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We recently came to Lux Belle Mar for our honeymoon and it was way above our expectations. The staff were very warm, genuine and so friendly they totally made our honeymoon a wonderful experience. Big shout out to Delores, Chica and the restaurant management team for making us feel so special. Food is exquisite and changes everyday so you cannot get bored. The poolside ice cream parlour was totally irresistible. I would totally recommend this hotel and we will be coming back for sure!!!! If you also need a taxi driver ask for Sweetie!!! She is amazing and very trustworthy. She made our journeys outside the hotel very pleasant.
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Gerhard em 3 de abr. de 2024
Dear Priya,Warm greetings from LUX* Belle Mare.Thank you for choosing LUX* Belle Mare for your honeymoon getaway, and for taking the time to share your delightful experience with us. We are thrilled to hear that your stay surpassed your expectations and that you had such a wonderful time.Your kind words about our team member's warmth, genuineness, and friendliness truly mean the world to us. We are so glad that Delores, Chica, and our restaurant team were able to make your honeymoon extra special. Our team takes great pride in ensuring that every guest feels valued and cherished, and it is heartwarming to know that their efforts made a difference during your stay.We are delighted that you enjoyed the exquisite food offerings at our fabulous restaurants.Additionally, we appreciate your recommendation of Sweetie. We are glad she could enhance your experiences outside the hotel, and we will be sure to pass on your kind words to her.Once again, thank you for choosing LUX* Belle Mare for your honeymoon, and for recognizing the dedication of our team members. We look forward to creating more wonderful memories with you in the future.Best regards,Gerhard Hecker

10/10 - Excelente

Fabien

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tout était parfait , établissement de grande classe avec un service irréprochable et un accueil tellement chaleureux . Nourriture excellente et cadre, plage magnifique
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Gerhard em 4 de abr. de 2024
Cher Fabien,Salutation chaleureuse du LUX* Belle Mare.Nous vous remercions infiniment d'avoir pris le temps de partager votre expérience merveilleuse dans notre resort. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous et que le dévouement de notre équipe à offrir un service irréprochable a été reconnu.Nous sommes enchantés de savoir que vous avez trouvé notre établissement de grande classe, et nous vous remercions pour vos aimables mots concernant notre accueil chaleureux. C'est un plaisir de pouvoir offrir à nos invités une atmosphère aussi accueillante et conviviale.La satisfaction de nos clients est notre priorité absolue, c'est pourquoi nous sommes ravis d'entendre que vous avez trouvé notre nourriture excellente et que vous avez apprécié notre magnifique cadre, en particulier notre plage époustouflante.Encore une fois, merci d'avoir choisi de séjourner chez nous. Nous avons hâte de vous accueillir à nouveau pour une expérience tout aussi mémorable dans un avenir proche.Cordialement,Gerhard Hecker

10/10 - Excelente

Leisa

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great week with great surroundings & the staff were soo friendly, helpful & enthusiastic!
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Gerhard em 4 de abr. de 2024
Dear Leisa,Greetings from LUX* Belle Mare.Thank you sincerely for taking the time to share your wonderful experience following your week-long stay at our resort. We greatly appreciate your kind words and are thrilled to hear that you had such a fantastic time.It warms our hearts to know that you found the surroundings of our resort to be great, and we are delighted that our team members made such a positive impression on you. Their friendliness, helpfulness, and enthusiasm are qualities we deeply value, and we're grateful for your recognition of their dedication.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,Gerhard Hecker

10/10 - Excelente

Romain

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a outstanding time at the Lux Bellemare ! From the beginning to the end the staff was extremely attentioned and helpful. For all our queries the concierge staff helped us, the restraurant's staff was always keen to help and so kind to us all along, same for the staff at the beach and swimming pool. Our kids loved going to the activities of the kids club - again the staff their was wonderful. There was a cyclone expected and the hotel put some plan/measures in place and always kept us informed and prepared activities inside for the kids. We did not even noticed it (apart from the rain !). The facilities of the hotel are great, we enjoyed the snorkeling and the swimming pool. We (and our kids) especially liked the swimming pool at it is very shallow and allowed us to feel very relaxed in letting them go by themselves - althought there was someone wathcing the swimming pool at all times. Despite most of the hotel host taking sunbeds, we always found room and the staff always helped us find room for us - they free the sunbeds when un-used which was great. The food at the main restaurant was outstanding ! The quality, the range of food was excellent. The kids had their own special buffet and I must say the kids desserts were very successful (ice cream, popcorn, fruits, even "barbe a papa" !). Thanks to the kids club we, the parents, managed to have some parent time alone during the day and the evenings which was great - we ALL enjoyed our relax time there.
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Gerhard em 4 de abr. de 2024
Dear Romain,Greetings from our beautiful LUX* Belle Mare.Thank you so much for sharing your outstanding experience at our resort. We are truly delighted to hear that from start to finish, our team went above and beyond to ensure you had a memorable stay.You have described all the services we provide for all our guests in simple lines and to the point.It is heartwarming to know that our concierge team as well as the restaurant, beach, and pool team members were attentive and kind throughout your time with us. We are thrilled that your children enjoyed the activities at the kids club, and we are glad that our team was able to make their experience wonderful.We understand the importance of safety, especially during unexpected events like the cyclone, and we are pleased that our measures kept you informed and prepared while still enjoying our facilities.Your praise for MONDO's outstanding food quality and variety, as well as the kids buffet, is greatly appreciated.Thank you once again for your glowing review and for recognizing the dedication of our team members. We can't wait to welcome you back to LUX* Belle Mare for another wonderful stay in the future.Warm regards,Gerhard Hecker

10/10 - Excelente

Jane

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Gerhard em 8 de fev. de 2024
Dear Jane,We extend our sincere gratitude for taking the time to share your review and for awarding us a five-star rating. We are delighted to hear that you enjoyed your experience with us, and it would be our utmost pleasure to welcome you back for another exceptional visit in the future.Warm regards,Gerhard Hecker

10/10 - Excelente

Blake

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly staff amazing food and a beautiful view
Hospedou-se por 10 diárias em jan. de 2024
Resposta de Gerhard em 4 de abr. de 2024
Dear Blake,Greetings from LUX* Belle Mare.We want to extend our heartfelt gratitude for sharing your wonderful review of your recent stay at our resort. Your feedback truly brightened our day!We are happy to hear that you found our team members to be very friendly and that you enjoyed our amazing food offerings. Additionally, we are delighted that you appreciated the beautiful view from our resort.Recognizing the dedication of our team members means a lot to us, and we are grateful for your acknowledgment of their hard work and commitment to ensuring your experience was exceptional.We hope to have the pleasure of welcoming you back to our resort in the near future for another memorable experience.Warm regards,Gerhard Hecker

10/10 - Excelente

Lino

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best family holiday
Best family holiday we ever had. The hotel is great for young kids and simultaneously for adults as well, a rare combination! The food was amazing and the staff gonout of their way to be helpful
Hospedou-se por 10 diárias em jan. de 2024
Resposta de Gerhard em 4 de abr. de 2024
Dear Lino,Warm greetings from our beautiful LUX* Belle Mare.We are incredibly grateful for your heartwarming review following your recent family holiday at our resort. We are happy to learn that your stay with us was the best family holiday you've ever had. It is truly rewarding to hear that our resort provided an exceptional experience, offering a combination that catered to everyone's needs.Thank you for acknowledging the amazing food offerings at our fabulous restaurants. We take great pride in curating a diverse and delightful culinary experience for our guests.Your appreciation for the helpfulness of our team members is deeply valued. Going above and beyond to assist our guests is what we strive for, and we are delighted that our team members made a positive impact on your stay.We look forward to the opportunity of welcoming you and your family back for another memorable experience at our resort.Regards,Gerhard Hecker

10/10 - Excelente

Monte

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Great
Hospedou-se por 11 diárias em dez. de 2023
Resposta de Gerhard em 4 de abr. de 2024
Dear Monte,Greetings from LUX* Belle Mare!We sincerely appreciate your review and the 5-star rating. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Warm regards,Gerhard Hecker

10/10 - Excelente

Marc

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em dez. de 2023
Resposta de Gerhard em 4 de abr. de 2024
Dear Marc,Thank you for your review and 5 star rating. We look forward to welcome you back for another pleasant experience.Regards,Gerhard Hecker

10/10 - Excelente

FRANCIS

Hospedou-se por 7 diárias em dez. de 2023
Resposta de Gerhard em 4 de abr. de 2024
Dear FRANCIS,Greetings from LUX* Belle Mare!We sincerely appreciate your review and the 5-star rating. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Warm regards,Gerhard Hecker

10/10 - Excelente

Rasmus

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great resort in Mauritius
Our second stay at the LUX Belle Mare, which has been refubished / rebuilt (due to a fire) since our first visit in 2017. Its a great hotel with an equally amazing staff. The resort, its beach as well as all faciliities are exellent. We had an issue with mold / water damage in our bathroom which was quickly attended to and a new room and a free dinner was offered as compensation. Food and drinks throughout the resort are delicious, only caveat is that the prices seem to have spiked since our last visit, so dinner in the buffet restaurant for 2 adults and two kids, ages 2 and 4 (food only, no drinks), now comes in at MUR 12,000 (aprox. EUR 250), which is a bit much in my view. Other sister resorts offers free buffet dining for kids below age 5. Would strongly recommend staying at this resort when in Mauritius
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Gerhard em 4 de abr. de 2024
Dear Rasmus,Greetings from LUX* Belle Mare.Thank you for taking the time to share your experience of your recent stay at LUX* Belle Mare. We are delighted that you chose to return for a second stay with us and that you found our refurbished facilities and amazing team members to your satisfaction. Providing a great experience for our guests is always our top priority.We apologize for the inconvenience caused by the issue in your bathroom, but we are pleased to hear that it was promptly addressed. Your comfort and satisfaction are of utmost importance to us, and we ae glad we could resolve the situation to your satisfaction.Regarding your feedback on the pricing of our dining options, we understand your concerns and have taken note of your comments. As a gesture of goodwill, we have refunded the amount for your dinner, and we hope this demonstrates our commitment to providing excellent value for our guests.Thank you for recommending our resort, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Gerhard Hecker

8/10 - Boa

Samuel

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Gerhard em 4 de abr. de 2024
Dear Samuel ,Thank you for your review. We look forward to welcome you back for another pleasant experience.Regards,Gerhard Hecker

10/10 - Excelente

Peggy

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful garden, nice beach. Perfect for families
Hospedou-se por 10 diárias em nov.. de 2023
Resposta de Gerhard em 4 de abr. de 2024
Dear Peggy,We sincerely appreciate your lovely review following your recent stay at our resort. It is wonderful to hear that you enjoyed our beautiful garden and beach. We take pride in providing a perfect setting for families to create lasting memories together.Your recognition of the dedication of our team members is deeply appreciated. We are committed to providing exceptional service to all our guests, and we are thrilled that our efforts contributed to your enjoyable stay.We look forward to welcoming you and your family back to our resort for another memorable experience in the future.Warm regards,Gerhard Hecker

10/10 - Excelente

Jos

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lux Belle Mare is the perfect location for a beach getaway. The service & personel were so friendly and outstanding. It also has one of the most beautiful beaches with sun chairs you can use for free. The restaurants & buffet (especially breakfast) is outstanding. The only point of improvement is the seating area of the buffet. We were often mixed with families & kids tables, which was not always pleasant to have a nice quiet dinner. Maybe you can consider to have a designated "family/kids area". But overall, 5 stars for sure!
Hospedou-se por 14 diárias em nov.. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Dear Jos,Warm greetings from our beautiful resort.Thank you for taking the time to share your wonderful experience following your stay at LUX* Belle Mare. We sincerely appreciate your kind words and are thrilled to hear that you found it to be the perfect location for a beach getaway.It warms our hearts to know that you were impressed by the friendliness and outstanding service provided by our dedicated team members. We take great pride in ensuring that our guests feel welcome and well taken care of throughout their stay.We are delighted that you enjoyed our postcard beaches. Additionally, we are pleased to hear that you found our restaurants and buffet, especially breakfast, to be outstanding.We appreciate your constructive feedback regarding the seating area of the buffet. Rest assured, we have taken your suggestion into consideration and exploring the possibility of having a designated family/kids area to enhance the dining experience for all our guests.Once again, we thank you for choosing LUX* Belle Mare and for recognizing the dedication of our team members. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Gerhard Hecker

10/10 - Excelente

Effy

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Gerhard em 4 de abr. de 2024
Dear Effy,We sincerely appreciate your review and the generous 5-star rating you have given to us. It would be our pleasure to welcome you back for another delightful experience in the future.Best regards,Gerhard Hecker

10/10 - Excelente

Sona

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 9 diárias em nov.. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Dear Sona,Greetings from LUX* Belle Mare!We sincerely appreciate your review and the 5-star rating. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Warm regards,Gerhard Hecker

10/10 - Excelente

Vesela

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing hotel, great location on the beach, fantastic facilities, food, drinks, etc! The staff was also amazing, couldn’t be more friendly and kind and genuinely caring! I would definitely go back!
Hospedou-se por 6 diárias em nov.. de 2023

10/10 - Excelente

Raphael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Un coin de paradis
Tout était parfait gentillesse et professionnalisme Un grand merci à toute l’équipe de cette hôtel qui fait le maximum pour vous faire plaisir Un merci tout particulier à JENIFER qui a été adorable tout au long de notre séjour ou nous fêtions notre anniversaire de mariage
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Chère Raphael,Nous tenons à vous remercier chaleureusement d'avoir partagé votre expérience après votre séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez trouvé tout parfait et que notre équipe a su vous impressionner par sa gentillesse et son professionnalisme.Votre reconnaissance du dévouement de notre équipe est très appréciée. Nous sommes heureux d'entendre que vous avez été pleinement satisfaits de votre séjour, et nous sommes honorés d'avoir pu contribuer à rendre votre anniversaire de mariage encore plus mémorable.Nous sommes particulièrement touchés par vos aimables mots à l'égard de Jennifer. Nous transmettrons vos remerciements à Jennifer et à toute l'équipe de LUX* Belle Mare, et nous sommes certains qu'ils seront ravis de savoir qu'ils ont contribué à rendre votre séjour inoubliable.Encore une fois, merci d'avoir pris le temps de partager votre expérience. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans notre hôtel pour d'autres moments magiques à l'avenir.Cordialement,Gerhard Hecker

10/10 - Excelente

Navid, Myrtle Beach

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Kherti, Kresley, and Sanju were excellent. They made our stay wonderful and always added a personal touch to the service. Wray an amazing property and staff. A must visit.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Dear Navid,Greetings from our beautiful LUX* Belle Mare.We extend our heartfelt gratitude to you for sharing such a wonderful review following your stay at our resort. We are thrilled to hear that Kherti, Kresley, and Sanju provided excellent service and added a personal touch to your experience, making your stay truly memorable.Your recognition of their dedication to ensuring your comfort and satisfaction means the world to us. We are incredibly proud of our team and are delighted that they played a significant role in making your stay wonderful.We are also grateful for your kind words about our resort and facilities. It is fantastic to know that you found it amazing and that you consider it a must-visit destination.Thank you once again for your glowing review and for acknowledging the hard work of our team members. We can't wait to welcome you back for another exceptional stay in the future.Sincerely,Gerhard Hecker

8/10 - Boa

kenny

Viagem com a família
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Plage magnifique très beau resort
Debut de sejour gaché par une chambre sentant fortement l’humidité et proche de l’hotel voisin bruyant. Très vite corrigé par Jennifer qui a pris les choses en main et nous a changé de chambre. Restauration correcte le petit dej est top! Plage sublime nous reviendrons sans doute
Hospedou-se por 4 diárias em out. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Cher kenny,Nous tenons à vous remercier d'avoir partagé votre expérience avec nous après votre récent séjour au LUX* Belle Mare. Nous sommes désolés d'apprendre que le début de votre séjour a été entaché par des problèmes, mais nous sommes ravis que Jennifer ait pu rapidement prendre en charge la situation. Votre reconnaissance du dévouement de Jennifer et de notre équipe est très appréciée. Nous sommes également ravis d'entendre que vous avez apprécié la qualité de notre restauration. Nous sommes également enchantés que vous ayez apprécié notre sublime plage et que vous envisagiez de revenir nous rendre visite. Nous serions ravis de vous accueillir à nouveau et de faire en sorte que votre prochain séjour soit aussi agréable que possible.Encore une fois, merci d'avoir partagé votre expérience. Nous avons hâte de vous accueillir à nouveau dans notre complexe.Cordialement,Gerhard Hecker

10/10 - Excelente

Alpou

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super séjour aux lux Bellemare un cadre de rêve et le personnel aux petits soins
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Cher Alpou,Nous vous remercions sincèrement d'avoir partagé votre expérience après votre séjour au LUX* Belle Mare. Nous sommes ravis d'apprendre que vous avez passé un merveilleux séjour dans notre cadre idyllique et que notre personnel a su répondre à tous vos besoins avec dévouement.Votre reconnaissance de l'attention particulière portée par notre équipe est extrêmement gratifiante. Nous sommes fiers de fournir un service exceptionnel à nos clients et nous sommes ravis que cela se soit reflété dans votre expérience.Nous espérons avoir le plaisir de vous accueillir à nouveau aux LUX* Belle Mare pour créer de nouveaux souvenirs mémorables dans un avenir proche.Cordialement,Gerhard Hecker

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing family focused beach resort
Recently renovated in October 2023 this family focused beach resort is brand new with a modern, relaxed and contemporary feel. Everything is spotlessly clean and new and designed to make your time effortless, such as a never ending supply of clean beach towels and buttons on the sunshades to call for service. Talking of service, nothing is too much trouble for the staff who do their best to make your stay as pleasant as possible. The hotel has a prime spot on a delightful beach with plenty of sand and a swimming area in the sea. Inevitably, prime spot sun beds are grabbed early but there are plenty along the beach or around the pool. The pool is huge and takes a central place in the resort, as it is the only pool it tends to be taken over by children but it’s not noisy and is spacious enough. The restaurant looks over the pool and provides a wonderful selection of great quality food all day long (buffet style for breakfast and dinner). There is one other beach club style restaurant right on the beach which has a cool vibe but as it’s the only other option included in the packages it is often booked up. For extra money there is an Indian and Chinese fine dining option and you get a 30% discount here if you are on an all inclusive package. There is a simple spa with sauna, steam room and jacuzzi to relax in and the resort offers snorkelling trips and a few sailing boats and pedalos. The rooms are amazing and the junior suites are spacious and extremely comfortable.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Dear Anonymous,Thank you wholeheartedly for sharing such a detailed and glowing review of your recent stay at beautiful LUX* Belle Mare. We are thrilled to hear that you found our newly renovated resort to have a modern, relaxed, and contemporary feel, with everything impeccably clean and designed to ensure your comfort.We are delighted that you appreciated the efforts of our dedicated team members, who strive to make every aspect of your stay as pleasant as possible. Your recognition of their hard work is truly appreciated.It brings us immense joy to know that you enjoyed our prime beach location, pool, and the culinary offerings available. We are also glad to hear that you found our rooms to be amazing.We take pride in offering a variety of dining options to cater to every guest's preferences. Thank you once again for your kind words and for acknowledging the dedication of our team members. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Gerhard Hecker

10/10 - Excelente

Hagen Volker

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Traumhafter Strand, schöne Anlage und gemütliche Zimmer. Der Service ich sehr gut. Für Kinder gibt es nur einen kleinen Spielplatz im Kids Club. Fanden wir etwas wenig.
Hospedou-se por 8 diárias em out. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Dear Hagen Volker,Greetings from LUX* Belle Mare.We are delighted to receive your wonderful review following your stay at our resort. It brings us immense joy to know that you enjoyed our iconic postcard beach and cozy rooms. Your appreciation of our service is truly gratifying.We regret to hear your disappointments in regards to our Kid's Club playground. Please accept our sincere apologies for any inconvenience this may have caused. Your feedback is invaluable to us, and we will certainly take it into consideration as we strive to improve our amenities for families.Once again, thank you for recognizing the dedication of our team members. We are committed to providing exceptional service to all our guests, and we're delighted that our efforts have been appreciated.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,Gerhard Hecker

10/10 - Excelente

Ketan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 9 diárias em out. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Dear Ketan ,Thank you for your review and rating. We look forward to welcome you back for another pleasant experience.Regards,Gerhard Hecker

10/10 - Excelente

Darren Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 12 diárias em out. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Dear Darren Michael,Greetings from LUX* Belle Mare!We sincerely appreciate your review and the 5-star rating. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Sincerely,Gerhard Hecker

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em out. de 2023
Resposta de Gerhard em 5 de abr. de 2024
Dear Anonymous,Greetings from LUX* Belle Mare!We sincerely appreciate your review and rating. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back for another delightful experience.Warm regards,Gerhard Hecker

2/10 - Terrível

Malinee

Hospedou-se por 5 diárias em jul. de 2022
Resposta de Gerhard em 5 de abr. de 2024
Dear Malinee,We acknowledge your feedback regarding your recent experience at LUX* Belle Mare.We are genuinely sorry to hear that your experience did not meet your expectations. Your feedback is incredibly valuable to us, and we would like to extend our sincerest apologies for any shortcomings you encountered during your stay.Please rest assured that we take your concerns seriously, and we will be addressing them with the utmost urgency to ensure that we improve and provide a better experience for all our guests in the future.We sincerely hope for the opportunity to make it up to you and to welcome you back for a more enjoyable stay.Regards,Gerhard Hecker

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I really appreciate the hospitality with which my Mother & I were welcomed and also with which we were seen off. They almost felt like family. I wish I could name everyone but will highlight Veena's welcome, Sanjay, Gopi and Alina's guidance about sightseeing & route, at the front desk, Chef Puran & Chef Subi's delicacies at the main dining hall & Amari by Vineet respectively. Vishal's generous hospitality at the dinner table making us feel at home and welcome. All the smiling faces greeting us at meals, Priya, Neha, Priyanka, Poonam and the list goes on. Chandini & team's hardwork in keeping our room environment clean & comfortable via their environmental services and last but not the least the hotel taxi drivers for taking us around to all the nostalgic places we really wanted to visit. The Hotel is beautiful too with the pool , beach & live singing. Will love to visit again. Thank you all.
Hospedou-se por 5 diárias em jun. de 2022

6/10 - Ok

Robert, Corralitos

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely place, but it burned down while we were there. :(
Hospedou-se por 3 diárias em jun. de 2022

10/10 - Excelente

Adam

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em jun. de 2022

10/10 - Excelente

Emmanuel, Tipton

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The customer service, cleanliness is second to none. The food is amazing with a variety of options. The staff are friendly and approachable. I would give this resort a 10 star rating
Hospedou-se por 5 diárias em jun. de 2022

10/10 - Excelente

Su Myat

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
One of the best holiday experiences. Staffs are very attentive and food is great. Swimming pool is clean. Would love to visit again.
Hospedou-se por 8 diárias em mai. de 2022

10/10 - Excelente

Lee

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent property with great rooms and exceptional service. The pool is great for small children as it gently slopes and is very shallow.
Hospedou-se por 6 diárias em mai. de 2022

10/10 - Excelente

Calvin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Enjoyed the stay. Amazing staff and good food
Hospedou-se por 4 diárias em mai. de 2022

8/10 - Boa

christos

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
seafront property with some issues
The hotel stuff is excellent, the facilities good and the location excellent, quality of the food above average. The room is good with pool view but a bit old(doors, cabinet, sunbeds) Although we notice the hotel about our honeymoon trip nothing was offered until day 4 out of 6 nights when they offer fruits and champagne. Quite expensive of what they offer. Just imagine breakfast is €92 for 2 in you are on B/O.
Hospedou-se por 6 diárias em mai. de 2022