Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 427 de 1156 avaliações" "
10 - Excelente
427
Nota 8 - Boa. 267 de 1156 avaliações" "
8 - Boa
267
Nota 6 - Ok. 201 de 1156 avaliações" "
6 - Ok
201
Nota 4 - Insatisfatória. 156 de 1156 avaliações" "
4 - Insatisfatória
156
Nota 2 - Terrível. 105 de 1156 avaliações" "
2 - Terrível
105
7,6/10
Limpeza
8,0/10
Serviço e funcionários
6,8/10
Comodidades
7,2/10
Condições e instalações da propriedade
7,2/10
Cuidado com o meio ambiente
Avaliações
6/10 - Ok
Brent
Viagem a dois
15 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
It’s a nice hotel in a great location. But upon check in I was told there is an additional $25/day “service fee” and $40/day fee for parking. I asked about street parking and they said I might save a little bit of money if I park at a meter on the street. The concierge failed to mention that there was a free parking lot 1 street away. The room was clean and nice, but the windows were old and were letting a slight breeze in even thought they were shut. It was very very windy that day. And the curtains were ripped and very old. In the end it was an okay experience, but given the hidden fees on top of the original price (which was not cheap) I would have expected better curtains and windows, and to be told there was a free parking option down the street.
Brent
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Front office Management em 15 de abr. de 2024
On behalf of the Berkeley Ocean front hotel, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that you did not bring your concerns to our attention during your stay so that we could meet your requests immediately.
8/10 - Boa
Michelle
3 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Michelle
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front office Management em 7 de abr. de 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.
10/10 - Excelente
Aimee
Viagem a dois
26 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Charming hotel by the seaside. The beds were comfortable and the rooms relatively quiet.
Aimee
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Front office Management em 26 de mar. de 2024
Thank you for taking the time to write of your recent experience. Your kind and gracious comments regarding the Hotel facilities are greatly appreciated. I have taken the liberty of sharing your comments throughout the organization.
8/10 - Boa
Rebecca
25 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice and accommodating.
Rebecca
Hospedou-se por 1 diária em mar. de 2024
Resposta de Shaquela Brodie em 25 de mar. de 2024
Your kind and gracious comments regarding the Hotel facilities are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more!
8/10 - Boa
Sunny, Long Valley
25 de mar. de 2024
Sunny
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front office Management em 15 de abr. de 2024
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.
8/10 - Boa
Mike
Viagem a dois
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel is a little dated but has some character, close to beach and boardwalk. Shopping is nearby. Did not have free parking, so this was an additional expense but all in all not a bad place to stay.
Mike
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front office Management em 25 de mar. de 2024
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services
8/10 - Boa
walter, Manalapan
Viagem com a família
18 de mar. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Property is old. It is a historic site. That said, very nice location, ocean view, steps to Asbury Park boardwalk.
Property has limited food and beverage choices. That would be nothing for breakfast on Wed. Thur and Friday. Rooms are large but dated and need work. It appears renovations are taking place on the property. If you want to explore Asbury Park it is an adequate choice.
walter
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Front office Management em 19 de mar. de 2024
On behalf of the Berkeley Ocean front hotel, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide.
8/10 - Boa
Maritza
8 de mar. de 2024
Maritza
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk Supervisor em 31 de mar. de 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.
4/10 - Insatisfatória
Tanmay
4 de mar. de 2024
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The property needs major renovations. Carpet was dirty and most of the things are outdated. Does not feel like 3 star. Also, the view is not that great.
Tanmay
Hospedou-se por 1 diária em mar. de 2024
Resposta de Shaquela Brodie em 4 de mar. de 2024
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. On behalf of the Berkeley Oceanfront Hotel, please accept my sincerest apologies for the inconvenience you endured as a result of the poor room conditions. We are working with our maintenance & housekeeping team to address the issues you mentioned directly with your room; however I apologize it wasn’t resolved sooner. While not a typical guest experience at the Berkeley that we like to have, I hope we will be able to retain your valued patronage and regain your confidence when your travel plans again bring you to the Asbury Park area. If I may be of any future service, please do not hesitate to contact me directly.
4/10 - Insatisfatória
Melissa
4 de mar. de 2024
Melissa
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front office Management em 24 de mar. de 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.
10/10 - Excelente
Constance
Viagem com a família
27 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Received a parking ticket across the street. Can’t believe they charge you $40 to park at hotel!
Constance
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Shaquela Brodie em 27 de fev. de 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us, and we appreciate your feedback about our parking pricing.
8/10 - Boa
Philip
Viagem com a família
23 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We have stayed several times: the rooms are clean and the staff service excellent. There are just a few things that would be greatly appreciated in the rooms such as a mini refrigerator.
Philip
Hospedou-se por 1 diária em fev. de 2024
Resposta de Shaquela Brodie em 25 de fev. de 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff is greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.
10/10 - Excelente
Anthony
18 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Anthony
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front office Management em 19 de fev. de 2024
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.
8/10 - Boa
Maria
6 de fev. de 2024
Maria
Hospedou-se por 1 diária em jan. de 2024
Resposta de James em 7 de fev. de 2024
Thank you for staying with us. We are glad you enjoyed your stay!
10/10 - Excelente
Glenn
5 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Glenn
Hospedou-se por 1 diária em fev. de 2024
Resposta de James em 7 de fev. de 2024
Thank you for your feedback. We hoped you enjoyed your stay with us.
10/10 - Excelente
Joseph W Blaha
Viagem em grupo
5 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The front desk clerk Joe was phenomenal!! He went above and beyond across the board, and was helpful to myself and friends for any need we had! He is a star, and should be recognized as such by his employers!!
Joseph W Blaha
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Shaquela Brodie em 5 de fev. de 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from Joseph are greatly appreciated. I am most fortunate to work with such a service-oriented professional. As one of the Front office Supervisors I have taken the liberty of sharing your comments Joseph and throughout the organization.
10/10 - Excelente
Victoria
27 de jan. de 2024
Victoria
Hospedou-se por 1 diária em jan. de 2024
Resposta de Laura Ferrara em 29 de jan. de 2024
Thank you for a wonderful review, Victoria!
10/10 - Excelente
Zsuzsanna
Viagem em grupo
27 de jan. de 2024
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Light of Day 2024
Mycket bra hotel med trevlig personal
Zsuzsanna
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Laura Ferrara em 29 de jan. de 2024
Thank you for your feedback regarding your stay with us. We are so glad you enjoyed your stay with us and hope to welcome you back in the future!
10/10 - Excelente
Ann Marie
Viagem em grupo
21 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ann Marie
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Office Supervisor em 22 de jan. de 2024
Thank you for taking the time to complete our survey following your recent stay. all feedback is appreciated. It is through such candid feedback that we continue to improve upon our product and services.
10/10 - Excelente
Sophia
1 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful clean stay with updated rooms
Sophia
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Supervisor em 22 de jan. de 2024
Your kind and gracious comments regarding the Hotel facilities are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.
10/10 - Excelente
Harriette
Viagem a dois
1 de jan. de 2024
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The staff was exceptional. The property had very limited parking. You could pay for street parking or pay for valet parking. The property needs work, who ever did work in this hotel, they didn't care. The fixtures are old, poor lighting.
Harriette
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Supervisor em 3 de jan. de 2024
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.
4/10 - Insatisfatória
Hoon, Wayne
Viagem com a família
1 de jan. de 2024
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
resort fee not described on expedia, but the hotel charges.
valet parking was told $40, but charged $70
Hoon
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Supervisor em 3 de jan. de 2024
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.
10/10 - Excelente
Renzo
28 de dez. de 2023
Renzo
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Supervisor em 22 de jan. de 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.
8/10 - Boa
Marcone
26 de dez. de 2023
Marcone
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Front Office Supervisor em 22 de jan. de 2024
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.
6/10 - Ok
Viajante verificado
26 de dez. de 2023
Pontos positivos: Serviço e funcionários
Improving, But Not There Yet
Viajante verificado
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Front Office Management em 26 de dez. de 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.
6/10 - Ok
Annmarie
Viagem a dois, Viagem com animais de estimação
25 de dez. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
Stayed several times, each time getting disappointed. Maybe the first time was good because it was the summer. If you're going to be open in the winter, there has to be a draw, things open, especially if you're going to continue to charge resort fee. Sitting in the lobby isnt resort worthy. Next time, staying elsewhere. Its a missed opportunity on the hotels part because of their prime location.
Annmarie
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Front Office Management em 26 de dez. de 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.
10/10 - Excelente
Roberta
23 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The kindness and courtesy of the staff will bring us back again.
Roberta
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Front Office Management em 31 de dez. de 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the staff are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.
2/10 - Terrível
LOIS
Viagem com a família
17 de dez. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
TV did not work and the smoke detector battery needed changed so it tweeted.could not get refund as I booked and prepaid through Expedia
LOIS
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Management em 18 de dez. de 2023
2E.GENERAL APOLOGY – NOT UP TO EXPECTATIONSOn behalf of the Berkeley Ocean front hotel, please accept my sincerest apologies that the Hotel did not generally meet your expectations. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that you did not bring your concerns to our attention during your stay so that we could meet your requests immediately.. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.
4/10 - Insatisfatória
Steven
16 de dez. de 2023
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Steven
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Supervisor em 17 de dez. de 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for any inconvenience you may have endured. Certainly, this is not the type of guest experience we are trying to provide. It is through such candid feedback that we continue to improve upon our product and services.
10/10 - Excelente
Renee
Viagem com a família
11 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay at Berkeley
It was wonderful, large room looking at the ocean. Beautiful hotel and the people at the front fest could not be nicer.
Renee
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Supervisor em 12 de dez. de 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.
2/10 - Terrível
Melissa
Viagem a dois, Viagem com a família
10 de dez. de 2023
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This whole ‘hotel’ is horrible. Beds are the worst I’ve ever slept on in all my years of traveling, bathroom lights are on a timer and shut off while you’re in there, coffee is “free” but you can’t find it and you end up accidentally paying 8$ for 2 coffees in the lobby. Shower backed up so I was standing in 2 inches of water the whole time. Air conditioning didn’t work even though we had the key in the slot needed to run it (can only run when you’re in the room). Toilet sounded like a freight train squeezing to a stop for five minutes after flushing and shower head kept going for 5 minutes or so after shutting off. Overall not clean, comfortable or worth our money.
Melissa
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Front Office Supervisor em 12 de dez. de 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.
10/10 - Excelente
Edward
1 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Edward
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Office Supervisor em 5 de dez. de 2023
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.
8/10 - Boa
Robert
27 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Robert
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Desk Supervisor em 28 de nov. de 2023
Thank you for a wonderful review, Robert! We hope to welcome you back in the future!
10/10 - Excelente
Blanche
Viagem a dois
22 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Berkley was a short walk to the boardwalk. the staff was very kind and helpful.
Blanche
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Office Supervisor em 22 de nov. de 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization. On behalf of the Berkeley Hotel, please accept my sincerest apologies for the inconvenience you endured as a result of the poor room conditions. We have worked with our maintenance team and they have addressed the issues you mentioned directly with your room however I apologize it wasn’t resolved sooner.
10/10 - Excelente
Elizabeth
20 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The desk clerk was very nice. It's winter at the shore, so it was very quiet. The view was good, a little of town, a little of the ocean. Prices in the town were good. Nice happy hour at the Iron Whale.
Elizabeth
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Desk Supervisor em 22 de nov. de 2023
Thank you for staying with us and am glad that you have a great time and we are looking forward to welcome you back again.
10/10 - Excelente
Jon
13 de nov. de 2023
Jon
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Office Supervisor em 5 de dez. de 2023
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.
6/10 - Ok
Viajante verificado
Viagem de negócios
10 de nov. de 2023
Pontos positivos: Serviço e funcionários
Viajante verificado
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front desk supervisors em 12 de nov. de 2023
Thank you for your feedback and we hope to welcome you back in the future.
10/10 - Excelente
Christopher
10 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Christopher
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Laura Ferrara em 12 de nov. de 2023
Thank you for a wonderful review, Christopher! We hope to welcome you back in the future!
6/10 - Ok
kelly, sewell
Viagem a dois
4 de nov. de 2023
Pontos negativos: Condições e instalações da propriedade
Needs an update. Paint spots all over bathroom and carpet. Heat wasn’t working. Bathroom is freezing, however very spacious room and very convenient to boardwalk and downtown
kelly
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Office Supervisor em 5 de nov. de 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.
4/10 - Insatisfatória
Angela, Summit
4 de nov. de 2023
Pontos positivos: Limpeza e serviço e funcionários
Hotel needs more updating. $70 parking! $28 “resort fee” that included coffee in the morning. That’s it. Just coffee.
Angela
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Office Supervisor em 5 de nov. de 2023
On behalf of the Berkeley Ocean front hotel please accept my sincerest apologies for the inconvenience your endured. Certainly, this is not the type of guest experience we are trying to provide. I have reviewed your comments with the team so that we might learn from your experience and appreciate you taking the time to share them with us.
6/10 - Ok
Krista
Viagem a dois
4 de nov. de 2023
Pontos positivos: Limpeza e serviço e funcionários
Firstly the valet attendants and front desk staff were super friendly And helpful. The room was clean where it counted - bed and linens, bathroom and so on. There were a few elements to the room and property that made me question the cost of our stay. For instance some of the decor and furniture in the room was more dated and worn than pictures would lead one to believe when selecting the hotel online. There was peeling wallpaper in both the hallway and our room. One of the lamps by the sofa did not work, the toilet handle was loose causing it to run water constantly which was a bit annoying when trying to sleep. All in all it wasn’t a bad stay but I am still questioning the cost versus the value.
Krista
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Front Office Supervisor em 5 de nov. de 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.
8/10 - Boa
Noal
Viagem com a família
2 de nov. de 2023
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
THe room was dark and loud due to the proximity to the driveway.. one of the lamps was not working...
Noal
Hospedou-se por 1 diária em out. de 2023
Resposta de Laura Ferrara em 12 de nov. de 2023
Thank you for your feedback, Noal! We apologize for any inconvenience we caused during your stay. We hope to welcome you back in the future!
10/10 - Excelente
Giuseppe
Viagem a dois
30 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Shae was very welcoming when we got there!, we had a wonderful stay, it was quite and very relaxing.
Giuseppe
Hospedou-se por 1 diária em out. de 2023
Resposta de Front Office Supervisor em 1 de nov. de 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from Shay are greatly appreciated. I am most fortunate to work with such a service-oriented professional.
10/10 - Excelente
Carol
30 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The hotel was clean and nicely appointed and in an excellent location
Carol
Hospedou-se por 1 diária em out. de 2023
Resposta de Front Office Supervisor em 1 de nov. de 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated. While we value all feedback, certainly we enjoy the complements all that much more! I am most fortunate to work with such a team of service-oriented professionals. I have taken the liberty of sharing your comments throughout the organization.
8/10 - Boa
Christina
30 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The Berkeley was clean, big rooms and friendly staff.
Christina
Hospedou-se por 1 diária em out. de 2023
Resposta de Front Office Supervisor em 5 de nov. de 2023
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff (or specific department) are greatly appreciated.
10/10 - Excelente
Laura
Viagem com a família
29 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Laura
Hospedou-se por 1 diária em out. de 2023
Resposta de Laura Ferrara em 12 de nov. de 2023
Thank you for a wonderful review, Laura! We hope to welcome you back in the future!
6/10 - Ok
Viajante verificado
23 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Weekend Getaway
Booked a short weekend getaway. The hotel itself is super clean and it gets bonus points for being pet friendly. However, the wifi wasn't functional which caused some work related issues for me since I was unable to use my laptop. And....I asked for a room that was not adjacent to anyone that was attending a wedding that was being hosted. I wasn't so fortunate. My neighbors partied until about 3:30 AM until I had to ask the front desk to ask them to quiet down. Overall, I would stay here again. Also, parking isn't free. It's $50-$75 per night. It's cheaper to park on the street which is $2/hr.
Viajante verificado
Hospedou-se por 2 diárias em out. de 2023
Resposta de Front Office Supervisor em 25 de out. de 2023
Thank you for taking the time to write your experience following your recent stay. It is through such candid feedback that we continue to improve upon our product and services. Please accept my sincerest apologies for the disturbance you endured from the neighboring room. Certainly, this is not the type of guest experience we are trying to provide. It's nice to hear we will be able to retain your valued patronage and your confidence when your travel plans again bring you to the Asbury Park area. If I may be of any future service, please do not hesitate to contact me directly.Kind Regards,Front Office SupervisorShaquela Brodie
8/10 - Boa
Joseph
Viagem em grupo
21 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Asbury Berkeley
The Berkeley has always been my go-to spot in Asbury Park. They were one of the better hotels during the lockdown. I had only been there in the summer. This was my stay there in autumn. The hotel was fine, except for too few outlets in the room.
Joseph
Hospedou-se por 2 diárias em out. de 2023
Resposta de Front Office Supervisor em 23 de out. de 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.
8/10 - Boa
Rebecca
Viagem a dois
17 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Could use a little updating but overall. A great hotel
Rebecca
Hospedou-se por 1 diária em out. de 2023
Resposta de Front Office Supervisor em 17 de out. de 2023
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.
10/10 - Excelente
Ann Marie
16 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ann Marie
Hospedou-se por 1 diária em out. de 2023
Resposta de Laura Ferrara em 12 de nov. de 2023
Thank you for a great review, Ann Marie! We hope to welcome you back in the future!