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Avaliações de Cortona Inn & Suites Anaheim Resort

2.5 out of 5
Cortona Inn & Suites Anaheim Resort
2029 S. Harbor Blvd, Anaheim, CA

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 641 de 1444 avaliações" "
Nota 8 - Boa. 421 de 1444 avaliações" "
Nota 6 - Ok. 205 de 1444 avaliações" "
Nota 4 - Insatisfatória. 101 de 1444 avaliações" "
Nota 2 - Terrível. 76 de 1444 avaliações" "

8,2/10

Limpeza

8,6/10

Serviço e funcionários

7,8/10

Comodidades

7,8/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Adriano

Hospedou-se por 5 diárias em dez. de 2022
Resposta de Hotel Management em 18 de jan. de 2023
Thank you for staying at the Cortona Inn & Suites. We are glad to hear that you had a wonderful stay here. We are glad to hear that everything was as expected for your stay and that you had a great stay. We really appreciate the feedback and hope to see you soon

4/10 - Insatisfatória

MARCIO RUBENS

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Sujeira nos corredores, povo fumando ao lado dos quartos e não fizeram limpeza do quarto nem troca de toalhas ! Máquina de água e refrigerante sempre vazia !
Hospedou-se por 3 diárias em jun. de 2022
Resposta de FD em 30 de jun. de 2022
Marcio, I'm sorry to hear that you were not happy with your accommodations and our hotel property. We look forward to another opportunity once we renovate the property. Thank you for your comments they will be share with management team.

4/10 - Insatisfatória

Paulo Rogerio

Viagem a dois
Pontos positivos: Comodidades
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Atendentes na recepção sempre de mau humor. Tivemos problemas com a troca de toalhas e torneira da banheira quebrada, ambos foram resolvidos com rapidez, porém tive que me deslocar até recepção, pois ninguém atendia o telefone. Bem localizado, mas o serviço foi uma decepção.
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Front Desk em 27 de fev. de 2022
Peço sinceras desculpas pela decepção e qualquer inconveniente causado. Agradecemos seu feedback! Esperamos vê-lo novamente em breve e ter a oportunidade de proporcionar uma experiência melhor.

8/10 - Boa

Allison

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The staff was a little rude and short they didn't really show us where our room was but this place had decent breakfast.
Hospedou-se por 2 diárias em jan. de 2024

10/10 - Excelente

Brooklynn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good deal for easy access to Disneyland. 15 min walk to the parks or walk across to the Toy Story Parking Lot to get a free shuttle to the parks.
Hospedou-se por 2 diárias em abr. de 2024

10/10 - Excelente

jl

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was clean, everything worked fine, staff was very nice and helpful. Free breakfast was good also.
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Ana

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything
Hospedou-se por 3 diárias em abr. de 2024

6/10 - Ok

valeria

Pontos positivos: Serviço e funcionários
The hotel is close to Disneyland and close to places to eat, the shower curtain's were little old and the water leaked from the shower out to the bathroom area, when the AC unit was turned on it expelled a weird bad odor, I’m not sure were it came from. Beds were noisy when turning around. The breakfast options were also not the best. Convenient if your just going to Disneyland back and forth but not for an extended stay.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Joy em 30 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.

8/10 - Boa

Nicole

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The place was clean and the staff were friendly. It was no frills which was fine since all we did was sleep and shower. Check in was easy, there was plenty of parking. Only downside is thin walls and ceiling. We were on the first floor and we could hear the footsteps from upstairs. The free breakfast was great. Included hot food and cereal, toast, bagels, coffee and juice. Overall a good experience and would book here again for a budget friendly stay.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sergio Cortona Inn & Suites em 30 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

8/10 - Boa

Karen

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sergio Cortona Inn & Suites em 1 de mai. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!SergioCortona Inn & Suites

10/10 - Excelente

Mari

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Property is in good location, the beds are not comfortable, they are noisy everytime we moved. The carpet looked felt dirty.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de front desk em 29 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

8/10 - Boa

Bepheny

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sergio Cortona Inn & Suites em 1 de mai. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!SergioCortona Inn & Suites

8/10 - Boa

Liliana

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Todo muy bien, solo que se necesita un poco más de mantenimiento, pues nuestro control de la TV no tenía pilas, no tenía ninguna aplicación la TV, un cajón de los muebles no cerraba bien y el refrigerador tampoco cerró la última noche.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de front desk em 29 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

4/10 - Insatisfatória

allen

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The hide-a-bed should not be counted as a bed. It is so unbelievably uncomfortable. We had to get a roll-a-way bed which they want to charge you $50 extra dollars for. Breakfast was the same exact thing everyday. Very little to no options. Not a good breakfast. Hot tub was broken the entire time we were there.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de front desk em 29 de abr. de 2024
If you're so inclined, please place a random picture of Nic Cage on the bathroom counter to confuse my husband.

10/10 - Excelente

Federico

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My family and I booked this hotel for our family Disneyland trip. 10/10 was about a 20 minute walk to the parks. As well as they let us do an early check in, which helped us a lot. Will definitely recommend as well as book again in the future.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Joy em 29 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.

10/10 - Excelente

Rocio

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Me gusto mucho la comodidad de las habitaciones
Hospedou-se por 4 diárias em abr. de 2024
Resposta de front desk em 29 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

6/10 - Ok

Jason

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
It’s an average hotel. Our stay was fine. No major issues. It was very dated.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Joy em 29 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.

8/10 - Boa

Sandy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I liked that location
Hospedou-se por 2 diárias em abr. de 2024
Resposta de front desk em 29 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

8/10 - Boa

Alli

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cortana is by far my favorite budget hotel. The proximity to Toy Story Parking Lot and the ART Bus as well as the park itself are nice. I've never had a dirty room in the 4 times I've stayed and any time I need to add a guest or add a night, staff accomodates. I highly recommend.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de front desk em 29 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

8/10 - Boa

Fidel

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de front desk em 29 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

8/10 - Boa

Christine

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em mar. de 2024
Resposta de front desk em 29 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

10/10 - Excelente

Arvie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was kept in very good order the staff was friendly and helpful and the place was really quiet despite all the kids that were staying there
Hospedou-se por 1 diária em abr. de 2024
Resposta de front desk em 26 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

8/10 - Boa

Soe S

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Big parking area
Resposta de front desk em 26 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

10/10 - Excelente

michele

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We have stayed at other hotels in the area this one is by far our favorite it is Affordable,it is nice and clean, the staff is great, free parking, free continental breakfast and walkable distance to Disneyland
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Cortona & Inn Suites em 25 de abr. de 2024
Thank you for your preference , we look forward to seeing you .

10/10 - Excelente

michele

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love it every time we stay here. We have stayed at other hotels in the area and this one is our favorite by far. Great stuff great environment good continental breakfast free parking and walkable to Disneyland
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Cortona & Inn Suites em 25 de abr. de 2024
Thank you for your preference , we look forward to seeing you soon.

10/10 - Excelente

Laurin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de front desk em 26 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

10/10 - Excelente

Zeferino

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de front desk em 26 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

6/10 - Ok

Michael

Viagem com a família
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Wifi was garbage didn’t work at all and I complained a number of times We had to buy soap as we run out cleaners missed it Stayed here four times now and it’s starting to show its age
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Sergio M Cortona Inn and Suites em 25 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.

8/10 - Boa

Nallely

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very close to the Disney parks.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Joy em 23 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

6/10 - Ok

Stoney

Pontos positivos: Serviço e funcionários
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Joy em 23 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.

10/10 - Excelente

Angel

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good Hotel we walked to Disneyland
Hospedou-se por 1 diária em abr. de 2024
Resposta de Joy em 22 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

8/10 - Boa

Michelle

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff and nice complementary breakfast. Would stay here again.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Joy em 22 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

10/10 - Excelente

Prisela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful staff. Made us feel welcomed. Set up birthday balloons for my daughter. Will stay here again.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Joy em 22 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

6/10 - Ok

Carlos

Pontos positivos: Serviço e funcionários
Ubicación
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sergio M Cortona Inn and Suites em 19 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.Sergio MCortona Inn and Suites

10/10 - Excelente

richard

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Nice
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sergio Cortona Inn & Suites em 19 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!SergioCortona Inn & Suites

8/10 - Boa

Anna

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The beds most comfortable! Dated smelled but priced well and the showers were nice and the area was nice. Good breakfast. The place was nice just taken back by the smell when we walked into our room and how dated the place looked compared to the pictures but besides that’s not bad. Parking gets full so hurry and get your spot.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sergio Cortona Inn & Suites em 19 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!SergioCortona Inn & Suites

4/10 - Insatisfatória

Jonah

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Had a room hidden in the corner due to early check in, a/c didn’t work blew hot air out entire stay. Too hot and could t sleep. Let staff know and no response. When we checked out they said they’d let maintenance know. Hairs (pubes) all over shower/tub upon arrival. Pricey for what we got.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sergio M Cortona Inn and Suites em 19 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.

10/10 - Excelente

Raymond

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love it more comfortable peace and be thank you
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sergio Cortona Inn & Suites em 19 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!SergioCortona Inn & Suites

10/10 - Excelente

Joe

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Needs better parking everything else is great.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sergio Cortona Inn & Suites em 17 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

10/10 - Excelente

Elvia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Muy buena ubicación
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sergio Cortona Inn & Suites em 17 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

4/10 - Insatisfatória

Aisia

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
We live in LA, but thought it would be nice to stay a night or two for a small staycation. With that said, we are very familiar with the area and can say that the stay itself was not so great but the location was convenient. I woke up multiple times throughout the night because of my surrounding neighbors slamming their room doors and yelling and honking their vehicles at 4am through 6am. Some of us are still asleep at 4am and would like some considerate peace and quiet time. We were located on the first floor and can hear walking steps from the room above us. Could be a nuisance if you're trying to sleep early and they are still moving around and about. Another thing that I rated poorly was the cleanliness of the rooms. The bed for some reason, caused me to itch the whole night. I have sensitive skin and can't tell if that's because of the detergent used or if it's just dirty. I also found a couple small hairs in my bed that did not belong to me. And the restroom smelled of someone else's B.O.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Joy em 16 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.

10/10 - Excelente

Cynthia

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff are very friendly and helpful. We didn’t get to use the pool because it was too cold but it looked very clean. They have underground parking with lots of room. Very easy to get to Disneyland driving or just a short 20 minute walk. CVS is just a short 5 minute walk if you forgot anything. Will definitely stay again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Joy em 16 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

2/10 - Terrível

mary

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
no hay sufuciente parking, los dos días que estuve ahí mi llave no cabrio la puerta del cuarto tuve que ir a recepción los dos dias no lo recomendaría
Hospedou-se por 2 diárias em abr. de 2024
Resposta de front desk em 16 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.

8/10 - Boa

jaime

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Good property. A little outdated nothing special. close to the park. breakfast could be a lot better everything is frozen even the waffles.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de front desk em 15 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

10/10 - Excelente

Karina

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sergio Cortona Inn & Suites em 16 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

10/10 - Excelente

Haili

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was perfect the only thing was are upstairs neighbors were loud all night, we decide next time we stay here we will stay on the 3rd floor
Hospedou-se por 1 diária em abr. de 2024
Resposta de front desk em 15 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

10/10 - Excelente

Becky

Pontos positivos: Comodidades
I love how nice it was for the price I paid
Hospedou-se por 1 diária em abr. de 2024
Resposta de front desk em 15 de abr. de 2024
Thank you for choosing us for your traveling needs, we appreciate you staying with us! Your feedback is welcomed as we strive to better serve our guests. We are glad to hear you had a great stay, we look forward to seeing you again soon!

4/10 - Insatisfatória

Anita

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Cockroaches in room. Property needs updating- photos on website are misleading. The room was poorly lit with industrial lighting and had a musty smell. Furniture, carpet, AC, bathroom were run down. Hot tub broken. The AC was oddly close to one of the beds and had a pack of chemical beads in the unit -presumably to help with the smell? However, staff was nice and parking was included.
Hospedou-se por 1 diária em abr. de 2024
Resposta de front desk em 15 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.

6/10 - Ok

Christina

Viagem com a família
Everything was satisfactory and staff was very nice. It was a bit noisy on the first floor with people above us and outside. Pillows were awful. That wouid be my biggest complaint. They were very bulky and in pieces inside the case. Continental breakfast was perfect.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sergio em 11 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.

6/10 - Ok

Angelique

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Neighbors around us were very loud and immature. At one point some of them were running up and down the aisles with a target cart they stole. All that is fine I get that things happen but our door was the worst. It would Not open easily. We had to keep putting our card in and try to push it open multiple time for it to open.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de front desk em 8 de abr. de 2024
Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We are committed to providing our guests with the highest quality services and facilities. Please accept our sincere apologies for any discomfort it may have caused you.