Bar à beira da piscina

Avaliações de Taj Hotel & Convention Centre, Agra

5 out of 5
Taj Hotel & Convention Centre, Agra
Taj East Gate Road, Agra, Uttar Pradesh

Avaliações

8,6

Excelente

Nota 10 - Excelente. 477 de 934 avaliações" "
Nota 8 - Boa. 290 de 934 avaliações" "
Nota 6 - Ok. 88 de 934 avaliações" "
Nota 4 - Insatisfatória. 48 de 934 avaliações" "
Nota 2 - Terrível. 31 de 934 avaliações" "

9,0/10

Limpeza

8,6/10

Serviço e funcionários

8,6/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Fernanda

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em set. de 2018
Resposta de General Manager em 28 de set. de 2018
Dear Valued Guest Thank you for sharing your experience. We are pleased to know that you had a wonderful stay. Your positive feed back has been shared with our entire team. We look forward to serving you once again on your next visit. Regards, Rajat Tuli

10/10 - Excelente

gabriel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito bom
Hotel incrível bem localizado e ótimo cafe da manhã
Hospedou-se por 1 diária em mai. de 2018
Resposta de Rajat em 2 de jun. de 2018
Caro Gabriel Obrigado por escolher ficar conosco no Radisson Blu Agra durante sua recente visita e escrever uma ótima resenha na Hoteis.com. É realmente muito emocionante ler o seu feedback e nos assegura que nossos esforços são bem reconhecidos pelos nossos estimados hóspedes como você. Toda a equipe do Radisson Blu, Agra se junta a mim em THANKING YOU por seus comentários generosos e generosos e feedback sobre os serviços e instalações experimentados por você do hotel. Esperamos ser a sua escolha preferida de hotel nos próximos tempos e também esperamos que nos recomende aos seus amigos, família e companhia. Saudações, Rajat Tuli

10/10 - Excelente

Thaissa

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Melhor custo beneficio para o Taj
Tranquilo e bem localizado, o preço é justo e as comodidades do hotel são excelentes, recomendo. Unico porem seria alguns detalhes do banheiro, como a fechadura da porta do box e a tamoa da banheira que estão bem desgastados.
Resposta de Rajat em 4 de abr. de 2018
Caro cliente valioso, Foi um prazer ficar no Radisson Blu, Agra recentemente. Obrigado por reservar um tempo para nos revisar no Hoteis.com Por favor, aceite minhas desculpas pelas deficiências durante a sua estada, mas como equipe nós colocamos todos os nossos esforços para oferecer um produto impecável, há momentos em que perdemos a marca. Certamente, faremos uma tentativa sincera de melhorar os comentários mencionados, mas tenho o prazer de observar que você deixou uma impressão positiva do nosso hotel e dos nossos serviços. Seus comentários generosos nos encorajarão a fazer melhor. Obrigado pelos comentários apreciados sobre nossa equipe e nosso hotel. Estamos ansiosos para recebê-lo de volta ao Radisson Blu Agra! Atenciosamente, Rajat Tuli

10/10 - Excelente

RICARDO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
CONFORTO, LOCALIZAÇÃO E CAFÉ DA MANHÃ
Trata-se de um hotel convenientemente localizado bem próximo ao Taj Mahal, principal atração da cidade de Agra, cuja cúpula podíamos avistar de nosso quarto. O quarto, muito espaçoso tinha decoração moderna e uma cama King muito confortável. O banho era muito bom. O café da manhã era excelente, com grande variedade de pães, bolos, pratos quentes e frutas, tudo muito fresco. O saguão é imponente e muito bem decorado. Uma curiosidade: na parte da tarde havia um astrólogo de plantão, com o qual os hóspedes podiam se consultar. Além de tudo isso, excelente relação custo-benefício, lembrando que estivemos lá em setembro, que é baixa temporada. Excelente opção para visitar Agra.
Hospedou-se por 2 diárias em set. de 2017
Caro Recardo, Obrigado por ter escolhido ficar conosco no Radisson Blu, Agra durante a sua recente visita e escrever uma ótima avaliação no Hotels.com Na verdade, é muito caloroso ler seus comentários e nos assegura que nossos esforços são bem reconhecidos pelos nossos estimados convidados como você. Toda a equipe do Radisson Blu, Agra junta-me em OBRIGATÓRIO por seus amáveis ​​e generosos comentários e comentários sobre os serviços e instalações que você experimenta no hotel. Esperamos ser a sua escolha preferida de hotel nos próximos tempos e também espero que você nos recomende aos seus amigos, familiares e empresas. Saudações, Rajat Tuli

10/10 - Excelente

marina, Catanduva SP

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente hotel
Hotel impecável, luxuoso, com excelente quarto. O chuveiro era espetacular. O restaurante também foi uma ótima surpresa, embora um pouco caro (900 rupias por pessoa), tinha um buffet em que pudemos experimentar um pouco de tudo. Devido ao clima, a piscina estava vazia.
Resposta de General Manager em 7 de jan. de 2017
Caro cliente avaliado Obrigado por compartilhar sua experiência. Temos o prazer de saber que você teve uma estadia maravilhosa. Seu feedback positivo foi compartilhado com toda a nossa equipe. Estamos ansiosos para atendê-lo novamente em sua próxima visita. Saudações, Rajat Tuli

10/10 - Excelente

Carlos A

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótima escolha
Ótimo hotel! Excelente atendimento!
Resposta de General Manager em 7 de jan. de 2017
Caro cliente, Foi um prazer que você estadia no Radisson Blu, Agra recentemente. Obrigado por nos ter dedicado a comentar sobre nós A equipe está animada olhando para o seu feedback fantástico e estou certo de que isso irá motivá-los ainda mais para entregar altos níveis de satisfação do hóspede. Obrigado por sua excelente comentário. Será nosso privilégio distinto servi-lo no futuro. Saudações, Rajat Tuli

10/10 - Excelente

Tercio, Fortaleza

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Conforto e excelente localização
Excelente hotel, localizado em uma região muito tranquila e a menos de dois quilômetros do Taj Mahal. Restaurantes com culinária indiana e internacional, as refeições são saborosas e o preço é compatível com a categoria do hotel.

8/10 - Boa

Julio, Curitiba

Pontos positivos: Serviço e funcionários
Cheiro muito forte de óleo aromático.
Todos os andares do hotel possuiam óleo aromático evaporando tornando o cheiro de perfume no ar insuportável. Os quartos são amplos e bem equipados. O restaurante possui boas opções de comidas ocidentais.

8/10 - Boa

Rosangela, curitiba

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
vale o preço
o hotel é muito bom, confortável e limpo, porém o cheiro utilizado nos vaporizadores dos corredores ê muito forte e meio enjoativo. O serviço de restaurante foi péssimo. Estão preparados para atender grupos e não viajantes individuais. Achei o atendimento péssimo.

10/10 - Excelente

Leonardo, Rio de Janeiro

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo hotel! Bem próximo do Taj Mahal
Hotel em ótimo estado, com excelente instalações (piscina, restaurante, etc) e o quarto impecável. Gostei muito do happy hour oferecido de cortesia para nós, com drinks e aperitivos deliciosos!

10/10 - Excelente

Chandan, Bellerose

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
When we checked into this Taj hotel we did not receive a clean room. I expressed this to the staff at breakfast and they went above and beyond to the point that they gave me an upgraded different room. I was appreciative of this gesture and it made us feel very welcome. Breakfast at this hotel is excellent - it is a must to include in your booking. Thank you Yogesh and Mayank for turning our experience around.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Rajesh Chakraborty em 26 de abr. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Deepak

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Rajesh Chakraborty em 15 de abr. de 2024
Dear Deepak, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Navin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Wish I could have stayed longer. Property is very nice.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Tamal Chatterjee em 31 de mar. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Sady

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Definitely recommend this hotel , about a good 10 min walk to the taj and very well worth it. Great pool as well .
Hospedou-se por 1 diária em mar. de 2024
Resposta de Rajesh Chakraborty em 25 de mar. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 - Ok

Jaswant

Pontos positivos: Limpeza
The fact that i wasnt alowd to take my Bose speaker into my room to listen to my music. I would not book this hotel again. They should have that on there website that you are not allowed to bring the speaker to the room. also thay want you to pay for room service everytime you ordered anything cannot charge it to the room.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Rajesh Chakraborty em 21 de mar. de 2024
Dear Mr. Singh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We sincerely regret the inconvenience due to the refusal of room posting request of incidentals. We shall improve on this to ensure no future lapses. I wish to inform you that speakers are not allowed in the rooms as per the Hotel Policy. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,

10/10 - Excelente

michelle

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Rajesh Chakraborty em 23 de mar. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Alberto

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had the most amazing time, the property is beautiful and staff are warm and welcoming. The food was awesome and the room was really nice and clean. Will come back.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Rajesh Chakraborty em 8 de mar. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect to ensure seamless experience. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

10/10 - Excelente

OFELIA, STATEN ISLAND

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent place to stay 5 mind or less to see Taj Mahal but the neighborhood isn't that great
Hospedou-se por 1 diária em fev. de 2024
Resposta de Rajesh Chakraborty em 25 de fev. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Joseph

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Rajesh Chakraborty em 28 de fev. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 - Ok

Suresh

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Ground floor ambience is spacious and welcoming. They surprised us with white chocolate version of Taj Mahal replica. Gym is spacious and nice. Several restaurant options. On the cons side, floor hallway carpets were dirty and need professional cleaning. Room carpet area was dirty and needs cleaning as well. Shower drain was clogged. Overall, the Taj at Agra came across as a 3-star for its cleanliness and dated bathrooms.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Rajesh Chakraborty em 24 de fev. de 2024
Dear M, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Narinder

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Proximity to Taj Mahal,very safe , clean and quality restaurant
Hospedou-se por 1 diária em fev. de 2024
Resposta de Rajesh Chakraborty em 14 de fev. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,Rajesh Chakraborty General Manager

6/10 - Ok

Jane

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Took one hour to check in. Carpet inside the room is stained . Towels are wear and tear
Hospedou-se por 1 diária em fev. de 2024
Resposta de Rajesh Chakraborty em 14 de fev. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 - Boa

??

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
깨끗하고 친절한 직원들. 조식은 종류가 많지 않고 비추
Hospedou-se por 1 diária em fev. de 2024
Resposta de Rajesh Chakraborty em 11 de fev. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 - Boa

Franchine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall, a nice facility. Unfortunately the area around is not spectacular. If I ever find myself in the location again, I would not mind staying at the Taj Hotel & Convention Centre
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Rajesh Chakraborty em 3 de fev. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Vikrant

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rajesh Chakraborty em 2 de fev. de 2024
Dear Vikrant, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 - Ok

Julie

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
This property should not be rated five star….3 /4 at best. We checked out early due to this.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Rajesh Chakraborty em 2 de fev. de 2024
Dear Ms. Zaveral,Thank you for taking the time out to share your valuable feedback in regards to your recent stay at Taj Hotel & Convention Centre, Agra. We believe that great relationships with our guests are based on the objective feedback that we receive, and our constant effort to meet and exceed their expectations based on the same. Please accept our sincere apologies for the not so good experience you had during your recent stay. Let me assure you that we will strengthen our processes to overcome these gaps.May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm regards

10/10 - Excelente

andrepierre

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Rajesh Chakraborty em 28 de jan. de 2024
Dear Guest,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Sam

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent in every area. Highly recommend this hotel to any one who is trying to visit Agra and see Taj Mahal.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Rajesh Chakraborty em 28 de jan. de 2024
Dear Sam,Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. We do appreciate you taking time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services, and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Frederic

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Rajesh Chakraborty em 24 de jan. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

2/10 - Terrível

zafir

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Terrible
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Rajesh Chakraborty em 24 de jan. de 2024
Dear Mr. Uddin, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be worked upon from both product and people aspect to ensure seamless experience in future. May I request you to consider the recent experience as an aberration and not true reflection of our products and services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please do let me know of any assistance that I may be of.With best wishes and regards,

10/10 - Excelente

Katharine Lear

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful hotel with a very friendly, talented and professional staff. The rooms were extremely comfortable and the food and variety of dining areas were excellent! Simply the best!
Resposta de Rajesh Chakraborty em 11 de jan. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Manalisha

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beds could be improved. Bathroom is very small
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Rajesh Chakraborty em 9 de jan. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The area of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 - Ok

Somasundaram

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rajesh Chakraborty em 9 de jan. de 2024
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

6/10 - Ok

Sunaina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
The staff was extremely courteous and helpful. The main lobby was clean and exquisite. Check in took about 45 minutes. Our room smelled musty and after waking up in the morning, we found our bedding, hair and clothes to be moist. There was water (condensation) dripping from the inside of the windows and room’s walls. There was clearly an issue with the air system in the room.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rajesh Chakraborty em 29 de dez. de 2023
Dear Sunaina, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The areas of improvement highlighted will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Roy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
great
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rajesh Chakraborty em 30 de dez. de 2023
Dear Mr. Roy, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Shubham

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rajesh Chakraborty em 29 de dez. de 2023
Dear Shubham, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Kalpesh

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent place to stay. Breakfast was included and it was very good. Very good staff and service.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rajesh Chakraborty em 29 de dez. de 2023
Dear Kalpesh, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Sanjib, Rochester

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Infinity pool at the top, programs by Subroto, morning buffet breakfast, lounge area and overall behavior and friendliness of all the employees were brilliant! didnt like- playroom area, few stuffs were outdated and while we were checking in we had to wait for over 15mins before someone entertained us.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Rajesh Chakraborty em 24 de dez. de 2023
Dear Mr. Sanjib, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Payal

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We stayed for just 1 night but the hospitality was great! We were upgraded to a suite with lounge access which we loved. Everyone was very helpful. The decor and up keep of the place were impressive
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rajesh Chakraborty em 24 de dez. de 2023
Dear Ms. Payal, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Sharmila

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rajesh Chakraborty em 22 de dez. de 2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

8/10 - Boa

Anita

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very good value for the money. Did not like how some staff (housekeeping, restaurant) urged us repeatedly to provide reviews of their service on travel site. We understand it’s important but it appeared quite aggressive. The housekeeping manager on our floor kept wanting to put additional toiletries that were neither wanted or needed while we were obviously busy with phone calls to family and recovering from the day’s activities.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Rajesh Chakraborty em 21 de dez. de 2023
Dear Ms. Pullani, Greetings from Taj Hotel & Convention Centre, Agra! Thank You for writing to us. We are deeply concerned to read your feedback. We at Taj epitomize and prioritize guest privacy and feedback and its very unfortunate that an unusual experience of this sort has been encountered. Please accept our sincere apologies in this regard. We will incorporate trainings with immediate effect to ensure seamless experiences in future. May I request you to consider the recent experience as an aberration and not true reflection of our services. We look forward to an early opportunity to be of service again, and I am confident that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.With best wishes and regards,

8/10 - Boa

Christopher

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Overall the stay was nice, but I wouldnt spend too many nights here. If your planning to see the Taj Mahal and surrounding tourist attractions I would see those and try to leave after one or two nights.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Rajesh Chakraborty em 19 de dez. de 2023
Dear Mr. Christopher, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Shivraj

Hospedou-se por 1 diária em nov. de 2023
Resposta de Rajesh Chakraborty em 19 de dez. de 2023
Dear Mr. Shivraj, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

ALOK

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rajesh Chakraborty em 19 de dez. de 2023
Dear Mr. Alok, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

2/10 - Terrível

Sukhjeevan

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Rajesh Chakraborty em 14 de dez. de 2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. The areas of improvement highlighted will be addressed from both process and people aspect to ensure seamless experience. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

6/10 - Ok

Nisha

Pontos negativos: Serviço e funcionários e comodidades
Hospedou-se por 1 diária em nov. de 2023
Resposta de Rajesh Chakraborty em 19 de dez. de 2023
Dear Ms. Nisha, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

David

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice and comfortable international hotel, walking distance from the Taj Mahal. I would give the restaurants 4 stars, but the hotel itself is 5 star.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Rajesh Chakraborty em 14 de dez. de 2023
Dear Mr. David, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

2/10 - Terrível

Ankit

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em nov. de 2023
Resposta de Rajesh Chakraborty em 14 de dez. de 2023
Dear Guest, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us.It was kind of you to take time out to share the experience of your visit.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future.With best wishes and regards,

6/10 - Ok

Caroline

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
More of a 4 * conference venue than 5 star hotel
If I was rating as a 4 star I’d give 4 out of 5 - breakfast was poor, little choice for those who don’t want spicy food for breakfast and nigh on impossible to get a pot of breakfasr tea, you need to find a suited manager to actually achieve this as no self vends apart from one dispenser of chai. The Infiniti bar/restaurant was good and best part about the hotel albeit pool itself freezing. Check in was efficient enough but more suited to delegates at a mass convention, which is the general ambience of hotel rather than a tourist 5 star. No problems with staff however
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Rajesh Chakraborty em 19 de nov. de 2023
Dear Ms. Knighton, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. The areas of improvement highlighted with respect to Food & Service will be addressed to ensure seamless experience in future.We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,

10/10 - Excelente

Padmanabhan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Rajesh Chakraborty em 19 de nov. de 2023
Dear Mr. Padmanabhan, Thank you for choosing to stay at Taj Hotel & Convention Centre Agra, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay. We look forward to an early opportunity to be of service again, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards,