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Avaliações de InterContinental Adelaide, an IHG Hotel

5 out of 5
InterContinental Adelaide, an IHG Hotel
North Terrace, Adelaide, SA

Avaliações

8,8

Excelente

Nota 10 - Excelente. 548 de 999 avaliações" "
Nota 8 - Boa. 298 de 999 avaliações" "
Nota 6 - Ok. 83 de 999 avaliações" "
Nota 4 - Insatisfatória. 47 de 999 avaliações" "
Nota 2 - Terrível. 23 de 999 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

8,6/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Wendy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We had a wonderful time at the Intercontinental and stayed on the sixth floor. Our room looked over the river which was just beautiful. In the shower was body was,shampoo and conditioner all on tap and lovely products. At the basin was soap and moisturiser on tap. Just beautiful. We had 2 bottles of water each day. All of these things along with a marvellous buffet breakfast made our stay really great. This hotel has a grea location close to the train. The adelaide oval. The tram and the casino. When i say close i mean really close. Very convenient..
Hospedou-se por 6 diárias em abr. de 2024

10/10 - Excelente

Darrin

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Hotel staff and location is excellent, room very outdated and needs a refurbish
Hospedou-se por 1 diária em abr. de 2024
Resposta de InterContinental Adelaide em 22 de abr. de 2024
Dear Darrin,Thank you for sharing your recent experience at InterContinental Adelaide. We're delighted to hear that you found our staff and location to be excellent.Regarding your feedback on the room, we appreciate your input. We constantly strive to enhance our guests' experiences, and your comments will certainly be taken into consideration as we plan for future improvements.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Josh DaviesInterContinental Adelaide

2/10 - Terrível

Way

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
I stay two night. First night the sheet have blood spot and the pillow had bad smell. They exchange in second light. All the facilities look like old and need renovation.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de InterContinental Adelaide em 22 de abr. de 2024
Dear Way,Thank you for sharing your recent experience at InterContinental Adelaide. We sincerely apologize for the inconvenience you encountered during your stay.Rest assured, we take your feedback seriously and have addressed the cleanliness issues with our housekeeping team to ensure such oversights do not recur. Additionally, your comments regarding the condition of our facilities have been noted for further consideration.We appreciate your insights as they allow us to continually improve and provide exceptional experiences for our guests. Should your travels bring you back to Adelaide, we would be honored to have the opportunity to restore your faith in our hotel.Warm regards,Josh DaviesInterContinental Adelaide

6/10 - Ok

Yolande

Hospedou-se por 2 diárias em abr. de 2024
Resposta de InterContinental Adelaide em 22 de abr. de 2024
Dear Yolande,Thank you for choosing to stay with us at InterContinental Adelaide. We appreciate you taking the time to share your feedback.We regret that your experience did not meet your expectations. Your satisfaction is our priority, and we would like to learn more about your stay to improve our services.Please feel free to contact us directly at your convenience. We hope to have the opportunity to welcome you back for a more enjoyable experience.Warm regards,Josh DaviesInterContinental Adelaide

10/10 - Excelente

Troy

My go to place when visiting Adelaide, location is excellent for AFL matches & staff are always friendly & courteous
Hospedou-se por 3 diárias em abr. de 2024
Resposta de InterContinental Adelaide em 10 de abr. de 2024
Dear Troy,Thank you for choosing InterContinental Adelaide as your go-to place when visiting our beautiful city! We're delighted to hear that our prime location has been convenient for attending AFL matches. Our team takes great pride in providing friendly and courteous service to all our guests. We appreciate your kind words and look forward to welcoming you back on your next visit to Adelaide.Warm regards,Josh DaviesInterContinental Adelaide

2/10 - Terrível

Linda

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Needs an urgent upgrade - tv options were 2 star, had to join netflix, stan, paramount just to get basic movie options. Main bar dirty with flint and hair all over the floor. Walls in the bedroom you could see dirt, and scuff marks. Blood stains at the entrance to the room on the carpet. Overall a disappointing experience. We have had better eperiences throughout asia for all of the above and didn't cost an arm and a leg.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de InterContinental Adelaide em 10 de abr. de 2024
Dear Linda,Thank you for sharing your recent experience with us. We sincerely apologize for the disappointments encountered during your stay. Rest assured, your feedback has been shared with our management team for review. We are committed to ensuring a high standard of cleanliness and comfort for all our guests. We appreciate your valuable input and hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Josh DaviesInterContinental Adelaide

10/10 - Excelente

Megan

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 5 diárias em mar. de 2024
Resposta de InterContinental Adelaide em 22 de abr. de 2024
Dear Megan,Thank you for choosing InterContinental Adelaide for your recent stay. We appreciate your perfect rating and are delighted to hear that you had an excellent experience with us.We look forward to welcoming you back soon for another memorable stay.Warm regards,Josh DaviesInterContinental Adelaide

8/10 - Boa

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lovely experience despite dated decor.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de InterContinental Adelaide em 6 de abr. de 2024
Dear John,Thank you for sharing your recent experience with us. We're glad to hear you enjoyed your stay despite any dated decor you may have noticed. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We hope to welcome you back for an even more delightful stay in the future.Warm regards,Josh DaviesInterContinental Adelaide

10/10 - Excelente

THE HUNG

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
very clean, friendly staff,quick check in
Hospedou-se por 4 diárias em mar. de 2024
Resposta de InterContinental Adelaide em 6 de abr. de 2024
Dear THE HUNG,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel exceptionally clean, and our staff welcoming. We pride ourselves on providing efficient service, making check-in a breeze for our guests. We appreciate your kind words and hope to welcome you back soon.Best Regards,Josh DaviesInterContinental Adelaide

8/10 - Boa

Delphine, Chirnside Park

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our stay was comfortable. We had a beautiful view of the river from our window.
Hospedou-se por 1 diária em abr. de 2024
Resposta de InterContinental Adelaide em 6 de abr. de 2024
Dear Delphine,Thank you for choosing InterContinental Adelaide for your recent stay. We're delighted to hear that you found your stay comfortable and enjoyed the beautiful view of the river from your room. We appreciate your feedback and hope to welcome you back soon.Warm regards,Josh DaviesInterContinental Adelaide

6/10 - Ok

Peter, Montreal

Viagem com a família
Old, not renovated for at least twenty years. Good breakfast, nice staff.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de InterContinental Adelaide em 6 de abr. de 2024
Dear Peter,Thank you for taking the time to share your feedback. We appreciate your compliments regarding our breakfast and staff.Regarding your comments about the property's age, we continually strive to maintain and update our facilities to ensure a comfortable stay for all our guests. Your insights are invaluable as we plan for future enhancements.We hope to welcome you back soon for an improved experience.Warm regards,Josh DaviesInterContinental Adelaide

10/10 - Excelente

Troy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly, cheerful & courteous staff, clean room & a good breakfast to start your day. As a frequent traveler to Adelaide I stay at the InterContinental every time as it’s so close to Adelaide Oval for the AFL games I attend, also Casino is right next door & Rundle Mall only a few minutes walk.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de InterContinental Adelaide em 6 de abr. de 2024
Dear Troy,Thank you for choosing InterContinental Adelaide and for sharing your positive experience. We are delighted to hear that you found our staff friendly and courteous, enjoyed the cleanliness of your room, and appreciated our breakfast offerings.As a loyal guest, your continued patronage means a lot to us. We are pleased to be conveniently located near Adelaide Oval, making it convenient for you to attend AFL games, as well as being close to the casino and Rundle Mall.We look forward to welcoming you back for another enjoyable stay.Best regards,Josh DaviesInterContinental Adelaide

10/10 - Excelente

Troy

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pleasant staff that go above & beyond to make you feel like a valued welcome guest. I also received a complimentary River View Room which was much appreciated. Thanks
Hospedou-se por 2 diárias em mar. de 2024
Resposta de InterContinental Adelaide em 7 de mar. de 2024
Dear Troy,Thank you for choosing InterContinental Adelaide for your recent stay. We're delighted to hear that our team provided exceptional service, ensuring you felt valued and welcomed. It was our pleasure to offer you a complimentary River View Room, and we're thrilled you appreciated it. We look forward to welcoming you back for another memorable experience.Warm regards,Josh Davies

10/10 - Excelente

Yukari

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
we stayed for 5nights. It was a very convenient location,the surroudings were quiet,and it was very comfortable.
Hospedou-se por 5 diárias em fev. de 2024
Resposta de InterContinental Adelaide em 29 de fev. de 2024
Dear Yukari,Thank you for choosing InterContinental Adelaide for your recent stay and for taking the time to share your feedback. We're delighted to hear that you found our location convenient, enjoyed the tranquil surroundings, and had a comfortable stay with us. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another memorable experience.Warm regards,Josh Davies

10/10 - Excelente

Joanne

Hospedou-se por 3 diárias em fev. de 2024
Resposta de InterContinental Adelaide em 6 de abr. de 2024
Dear Joanne,Thank you for choosing InterContinental Adelaide and for sharing your positive rating! We are delighted to hear that you had an enjoyable stay with us. Your feedback is truly appreciated, and we hope to welcome you back soon.Warm regards,Josh DaviesInterContinental Adelaide

10/10 - Excelente

Rosina Marysia, Liverpool

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de InterContinental Adelaide em 20 de fev. de 2024
Dear Rosina,Thank you for sharing your recent experience with us! We are delighted to hear that you thoroughly enjoyed your stay at InterContinental Adelaide. Your perfect rating means a lot to us, and we appreciate your kind words. We hope to welcome you back for another exceptional stay in the near future.Warm regards,Josh Davies

10/10 - Excelente

Nada Pritisanac

Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em fev. de 2024
Resposta de InterContinental Adelaide em 20 de fev. de 2024
Dear Nadia,Thank you for choosing InterContinental Adelaide for your recent stay. We're delighted to see that you had a wonderful experience with us. Your perfect rating is greatly appreciated, and we hope to have the pleasure of welcoming you back soon.Warm regards,Josh Davies

10/10 - Excelente

Eva, Humpty Doo

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
You cannot beat this hotel for location, next to train and tram. Rundle mall one stop away on the free tram.
Hospedou-se por 7 diárias em jan. de 2024
Resposta de InterContinental Adelaide em 7 de fev. de 2024
Dear Eva,Thank you for sharing your experience with us! We're delighted to hear that our prime location, adjacent to the train and tram stations, added convenience to your stay. It's wonderful to know that you found Rundle Mall easily accessible via the free tram service. We appreciate your glowing review and hope to welcome you back soon for another exceptional stay.Warm regards,Josh Davies

8/10 - Boa

samantha

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Conforto do quarto
Anniversary vacay
Amazing location, service & amenities. Only dissapointing thing was bed was uncomfortable and pillows not the best!
Hospedou-se por 4 diárias em jan. de 2024
Resposta de InterContinental Adelaide em 7 de fev. de 2024
Dear Samantha,Thank you for sharing your feedback with us. We're thrilled to hear that you found our location, service, and amenities amazing. Your satisfaction is our top priority.We apologize for any inconvenience caused by the discomfort of the bed and the pillows. Rest assured, we take your comments seriously and will address this matter promptly to ensure a more comfortable experience for our guests in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for an even better stay.Warm regards,Josh Davies

10/10 - Excelente

Lubco

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 2 diárias em jan. de 2024
Resposta de InterContinental Adelaide em 7 de fev. de 2024
Dear Lubco,Thank you for taking the time to rate us 5 out of 5! We truly appreciate your positive feedback and are thrilled to know that you enjoyed your stay with us. Should you have any suggestions or preferences for your next visit, please feel free to share them with us. We look forward to welcoming you back to InterContinental Adelaide soon!Warm regards,Josh Davies

10/10 - Excelente

Hilarie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Wonderful place to stay. Close to all amenities. Excellent staff and service.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Tiffany Le em 29 de jan. de 2024
Thank you for taking the time to tell us about your experience at the Intercontinental Adelaide We are delighted to know that our team members and our hotel facilities contributed to your overall satisfaction.Your compliments are a great source of motivation for our team, and we will continue to work hard to maintain and exceed your expectationsOnce again, thank you for choosing InterContinental, and if you need any assistance for any future booking, please do not hesitate to contact our hotel directly Sincerely,

10/10 - Excelente

Troy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good accommodation close to Rundle Mall, Casino & Adelaide Oval
Resposta de Tiffany Le em 27 de jan. de 2024
Hi Troy,I am glad to hear that you enjoyed staying with us Thank you for your lovely feedback I hope to welcome you back to the hotel in the future Kind Regards,

10/10 - Excelente

Troy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comfortable & clean rooms close to the Mall. Adelaide Oval & Casino. Friendly staff
Resposta de Tiffany Le em 28 de jan. de 2024
Hi TroyGreetings from the InterContinental Adelaide!I hope this finds you well. Thank you for choosing to stay with us and for taking the time to provide feedback about your experience.We are thrilled that you enjoyed your stay with us, and your kind words regarding our hotel team member are truly motivating for our team Once again, thank you for choosing the Intercontinental Adelaide, and we look forwards to welcome you back to the hotel Sincerely,

10/10 - Excelente

Tim

Hospedou-se por 1 diária em jan. de 2024
Resposta de InterContinental Adelaide em 7 de fev. de 2024
Dear Tim,Thank you very much for taking the time to rate our hotel. We appreciate your perfect score and are delighted to know that your experience with us met your expectations.We hope to welcome you back soon for another excellent stay.Warm regards,Josh Davies

10/10 - Excelente

Ashley

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The only thing that was an issue was the fridge was not working, unfortunately we didnt realise until late, when we got back to our room after our dinner.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Tiffany Le em 27 de jan. de 2024
Hi Ashley,I would like to extend our apology that the facility was not up to your standard and we were not able to delivery the alternative selection on your stayWe truly value your feedback, and make sure that the feedback will be pass on our management team for further improvementOnce again, thank you for choosing to stay with us and We hope to welcome you back next timeKind regards

10/10 - Excelente

Jim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2024
Resposta de InterContinental Adelaide em 7 de fev. de 2024
Dear Jim,Thank you for taking the time to rate your recent stay with us at InterContinental Adelaide. We appreciate your perfect score and are delighted to hear that you enjoyed your experience. If you have any specific feedback or suggestions for us, please don't hesitate to reach out. We hope to welcome you back soon for another exceptional stay.Warm regards,Josh Davies

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de InterContinental Adelaide em 7 de fev. de 2024
Dear Michael,Thank you for your glowing review and perfect rating! We're delighted to know that you had an exceptional experience during your stay with us at InterContinental Adelaide. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Josh Davies

10/10 - Excelente

ROB

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent concierge staff
Hospedou-se por 1 diária em jan. de 2024
Resposta de InterContinental Adelaide em 7 de fev. de 2024
Dear Rob,Thank you for choosing InterContinental Adelaide and for taking the time to share your experience with us. We're delighted to hear that our concierge team left such a positive impression on you during your stay. Providing exceptional service is at the heart of everything we do, and it's wonderful to know that our team members exceeded your expectations. We look forward to welcoming you back soon for another memorable stay.Warm regards,Josh Davies

2/10 - Terrível

Jennu

Hospedou-se por 1 diária em jan. de 2024
Resposta de InterContinental Adelaide em 22 de jan. de 2024
Dear Jennu,Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations. We value your input and would appreciate the opportunity to discuss your concerns further. Please contact our Guest Relations team at Adelaide.Reception@ihg.com so we can address this matter promptly.Kind regards,Josh Davies

10/10 - Excelente

Linwood

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It is always a pleasure staying here. The staff truly ensure this is a home away from home for me every time I choose to stay here.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Tiffany Le Front Office Supervisor em 27 de jan. de 2024
Hi Linwood,Thank you for your feedbackIt is our pleasure to hear that you enjoyed staying with us. I will make sure to pass on your lovely feedback to our team members for the future improvementSincerely,

10/10 - Excelente

Shanwen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em dez. de 2023
Resposta de InterContinental Adelaide em 7 de fev. de 2024
Dear Shanwen,Thank you for taking the time to rate your recent stay at InterContinental Adelaide. We are thrilled to see that you had a wonderful experience with us. Your perfect score is truly appreciated. We look forward to welcoming you back soon for another exceptional stay.Warm regards,Josh Davies

10/10 - Excelente

Grace

Hospedou-se por 1 diária em jan. de 2024
Resposta de InterContinental Adelaide em 12 de jan. de 2024
Dear Grace,Thank you for taking the time to share your perfect rating! We're thrilled to hear that your experience at InterContinental Adelaide met your expectations. Our team strives to deliver exceptional service, and we're delighted to have made your stay memorable. We look forward to welcoming you back for another outstanding visit.Warm regards,Josh Davies

8/10 - Boa

Helen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2024
Resposta de InterContinental Adelaide em 12 de jan. de 2024
Dear Helen,Thank you for taking the time to share your feedback with us. We appreciate your rating and are pleased to hear that you had a positive experience during your stay at InterContinental Adelaide. We strive for excellence, and your insights are valuable in our ongoing commitment to providing exceptional service. If you have any specific suggestions for improvement, we'd love to hear them.We look forward to welcoming you back for another memorable stay.Warm regards,Josh Davies

8/10 - Boa

Philip

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
View and proximity to river was fabulous. Facilities were dated but very clean. Water pressure and showers excellent.
Hospedou-se por 9 diárias em dez. de 2023
Resposta de InterContinental Adelaide em 12 de jan. de 2024
Dear Philip,Thank you for choosing InterContinental Adelaide and taking the time to share your feedback. We're delighted to hear you enjoyed the fabulous river view and proximity. Our commitment to cleanliness is paramount, and we're pleased you found our facilities to be well-maintained.Your compliments on the water pressure and showers are much appreciated. We understand the importance of these details for a comfortable stay.We value your insights and look forward to welcoming you back for another memorable experience.Warm regards,Josh Davies

10/10 - Excelente

Harry

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de InterContinental Adelaide em 12 de jan. de 2024
Dear Harry,Thank you for taking the time to share your wonderful 5/5 rating of your recent stay at InterContinental Adelaide! We're thrilled to hear that you enjoyed your experience with us.Our team strives to create memorable and exceptional stays for our guests, and it's always rewarding to know when we've succeeded. Your positive feedback inspires and motivates us to continue delivering outstanding service.We look forward to welcoming you back for another delightful stay in the near future. If there's anything specific you'd like to share or if we can assist with future arrangements, please don't hesitate to reach out.Warm regards,Josh Davies

2/10 - Terrível

Benjamin

Hospedou-se por 1 diária em dez.. de 2023
Resposta de InterContinental Adelaide em 12 de jan. de 2024
Dear Benjamin,Thank you for taking the time to share your experience with us. I'm genuinely sorry to hear that your stay fell short of expectations. We deeply value your feedback and would appreciate the opportunity to address your concerns directly. If you could kindly provide more details, we'll investigate and take immediate action to ensure a better experience in the future.Sincerely,Josh Davies

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023
Resposta de InterContinental Adelaide em 12 de jan. de 2024
Dear valued guest,Thank you sincerely for taking the time to share your exceptional 10/10 rating! We're delighted to hear that your experience at InterContinental Adelaide met and exceeded your expectations. It's our pleasure to provide a memorable stay, and we look forward to welcoming you back for another outstanding visit.Warm regards,Josh Davies

10/10 - Excelente

Thomas

Pontos positivos: Limpeza e serviço e funcionários
Great on site Japanese restaurant
Resposta de InterContinental Adelaide em 20 de fev. de 2024
Dear Thomas,Thank you for sharing your positive experience dining at Shiki, our Japanese restaurant. We're delighted to hear that you enjoyed your visit and that Shiki met your expectations. We appreciate your kind words and look forward to welcoming you back for another memorable dining experience.Warm regards,Josh Davies

10/10 - Excelente

Catherine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Booked a room, river facing, to watch the fireworks on New Year’s Eve and to celebrate a birthdays. It was an awesome experience! Only thing that puzzled me though was, for a five star hotel, No toothbrush in the bathroom toiletry. Overall, 9/10.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de InterContinental Adelaide em 12 de jan. de 2024
Dear Catherine,Thank you for choosing InterContinental Adelaide for your New Year's Eve celebration and birthday festivities. We're delighted to hear you had an awesome experience, especially enjoying the river-facing room for the fireworks. Your feedback is invaluable, and we appreciate your high rating.We apologize for any inconvenience regarding the absence of a toothbrush in the bathroom toiletry. Your observation is noted, and we'll take steps to ensure a more comprehensive amenity offering in the future. We hope to welcome you back for another memorable stay.Best regards,Josh Davies

10/10 - Excelente

Donna

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Intercontinental Adelaide is my home away from home. I continue choosing to stay here because from the moment I arrive I’m welcomed by friendly staff. Being the weekend of New Years it was very busy but all the staff were welcoming with a friendly smile. Thank you to all the staff and especially the staff in the Club Lounge who always go above and beyond to make sure I’m taken care of and always have a memorable stay. I really enjoyed using the amenities especially the swimming pool. I hope to be back again soon.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de InterContinental Adelaide em 12 de jan. de 2024
Dear Donna,Thank you for taking the time to share your positive experience at InterContinental Adelaide. We're delighted to be your home away from home and appreciate your continued loyalty.Our team takes great pride in providing a warm and friendly welcome, even during the bustling New Year's weekend. It's wonderful to hear that our Club Lounge team went above and beyond to ensure your stay was memorable. We'll be sure to pass on your appreciation.We're thrilled you enjoyed our amenities, particularly the swimming pool. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay soon.Warm regards,Josh Davies

10/10 - Excelente

Kelvin

Hospedou-se por 5 diárias em dez. de 2023
Resposta de InterContinental Adelaide em 7 de fev. de 2024
Dear kelvin,Thank you for taking the time to rate your experience at InterContinental Adelaide. We are thrilled to hear that your stay met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay.Warm regards,Josh Davies

10/10 - Excelente

Glenis

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were amazing friendly. Room was quiet and comfortable. I like the location which was close to all the areas we needed.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de InterContinental Adelaide em 12 de jan. de 2024
Dear Glenis,Thank you for taking the time to share your positive experience at InterContinental Adelaide! We're thrilled to hear that our amazing and friendly staff, quiet and comfortable rooms, and convenient location made your stay memorable. It's always a pleasure to know we've exceeded your expectations. We look forward to welcoming you back for another exceptional stay.Warm regards,Josh Davies

2/10 - Terrível

Erin

Hospedou-se por 1 diária em dez.. de 2023
Resposta de InterContinental Adelaide em 22 de jan. de 2024
Dear Erin,Thank you for taking the time to share your feedback. We appreciate your input and apologize that your experience did not meet expectations. Your satisfaction is important to us, and we would welcome the opportunity to discuss your concerns further. Please reach out to us directly so that we can address your specific issues.Warm regards,Josh Davies

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect Adelaide hotel stay
Great service and central location for accessing event and the Barossa! Pretty at Xmas!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de InterContinental Adelaide em 3 de jan. de 2024
Dear Anonymous,Thank you for choosing InterContinental Adelaide and taking the time to share your positive experience! We're delighted to hear you enjoyed our great service and found our central location convenient for accessing events and the Barossa. It's wonderful to know that our festive ambiance added to your experience. We look forward to welcoming you back for more memorable stays.Best regards,Josh Davies

10/10 - Excelente

Kirstey

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de InterContinental Adelaide em 3 de jan. de 2024
Dear Kirstey,Thank you for taking the time to share your experience and awarding us a perfect 10/10 rating! We're delighted to hear that your stay at InterContinental Adelaide met your expectations.It's always rewarding for our team to know that their efforts contribute to our guests' satisfaction. We appreciate your positive feedback and hope to welcome you back for another exceptional stay in the future.Warm regards,Josh Davies

10/10 - Excelente

Alex

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em dez.. de 2023
Resposta de InterContinental Adelaide em 27 de dez. de 2023
Dear Alex,Thank you for taking the time to share your excellent 5/5 rating! We're thrilled to hear that you had a fantastic experience at InterContinental Adelaide. It's our pleasure to provide exceptional service, and we look forward to welcoming you back for another memorable stay.Warm regards,Josh Davies

10/10 - Excelente

Tracy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff are very helpful and friendly. Food is fabulous. Rooms are clean and comfortable.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de InterContinental Adelaide em 27 de dez. de 2023
Dear Tracy,Thank you sincerely for sharing your wonderful feedback with us. We are delighted to hear that our dedicated team made your stay memorable with their helpful and friendly service. It's also fantastic to know that you enjoyed our fabulous culinary offerings and found your accommodations clean and comfortable.We appreciate your positive sentiments and look forward to welcoming you back for another exceptional experience.Best regards,Josh Davies

10/10 - Excelente

Deborah

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good View
Lovely stay with views to the Torrens and comfy room. Food was good. Breakfast fabulous.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de InterContinental Adelaide em 27 de dez. de 2023
Dear Deborah,Thank you sincerely for taking the time to share your feedback. We're thrilled to hear that you had a delightful stay, enjoyed the picturesque views of the Torrens, and found your room to be comfortable. It's fantastic that our food met your expectations, and we're especially pleased that you found breakfast to be fabulous.We appreciate your high rating and look forward to welcoming you back for another exceptional experience.Warm regards,Josh Davies

10/10 - Excelente

Adam

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely loved our stay at The Adelaide Intercontinental. Can't wait to book another trip and wouldn't consider staying anywhere else.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de InterContinental Adelaide em 27 de dez. de 2023
Dear Adam,Thank you so much for your delightful feedback! We're thrilled to hear that you absolutely loved your stay at InterContinental Adelaide. It warms our hearts to know that you're already considering another trip with us. We can't wait to welcome you back for another memorable experience.Best regards,Josh Davies

8/10 - Boa

frank

Hospedou-se por 1 diária em dez.. de 2023
Resposta de InterContinental Adelaide em 12 de jan. de 2024
Dear Frank,Thank you for choosing InterContinental Adelaide and taking the time to share your feedback. We're delighted to hear that you enjoyed your recent stay. Your positive rating is greatly appreciated.We value your patronage and look forward to welcoming you back for another memorable experience.Warm regards,Josh Davies