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Avaliações de The Ritzz Exclusive Guest House

3.5 out of 5
The Ritzz Exclusive Guest House
F530/1 Dr Ester Ocloo St, Osu, Accra

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 45 de 62 avaliações" "
Nota 8 - Boa. 10 de 62 avaliações" "
Nota 6 - Ok. 4 de 62 avaliações" "
Nota 4 - Insatisfatória. 3 de 62 avaliações" "
Nota 2 - Terrível. 0 de 62 avaliações" "

9,6/10

Limpeza

9,6/10

Serviço e funcionários

8,6/10

Comodidades

9,2/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Amy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Anthony

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good value hotel off Oxford Street
Very friendly family run hotel a short walk from all the amenities of Oxford Street. Good WiFi, clean, nice breakfast and good Aircon😁
Hospedou-se por 3 diárias em jan. de 2024

10/10 - Excelente

Karen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a small, quaint hotel on a street where restaurants and shopping are. It's easily accessible. You will have to take stairs however.
Hospedou-se por 1 diária em set. de 2023

10/10 - Excelente

ORLANDO

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 14 diárias em set. de 2023

10/10 - Excelente

Osarumwense Priscilia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was great
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Kristie

Best Stay
I don't normally do reviews but this guest house deserves one. The stay was my best accommodation i had so for in Ghana. The staff are more than welcoming. The security guard even washed our car because we had been thru a lot of mud. The best part was we didn't even ask for the wash.
Hospedou-se por 2 diárias em jul. de 2023

8/10 - Boa

Eya Rebecca

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff did a great job
Hospedou-se por 1 diária em jun. de 2023

10/10 - Excelente

John

Viagem de negócios, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was as good as was advertised on their website. Best hotel stayed at in Accra, so far, out of 3 stays.
Hospedou-se por 1 diária em jun. de 2023

10/10 - Excelente

Teayaung

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em abr. de 2023

10/10 - Excelente

Sarah

Hospedou-se por 1 diária em mar. de 2023

4/10 - Insatisfatória

Cressie Thigpen

Pontos positivos: Serviço e funcionários

8/10 - Boa

henry

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Small boutique hotel with only four rooms, BUT Nice size rooms nonetheless; hot water in the shower; wifi worked; had several TV channels; comfortable bed; provided some toiletries; great location in Osu walkable to many places; provided a few snacks; great price for value; and best of all the staff and manager were fantastic!!!!

10/10 - Excelente

Francis

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2022

10/10 - Excelente

Mantsebi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All is set up well
Hospedou-se por 9 diárias em nov.. de 2022

6/10 - Ok

Frank

Hospedou-se por 2 diárias em set. de 2022

8/10 - Boa

Floyd

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was very clean. Friendly people. I did not get the room I booked but got a smaller one which was also very clean. I will stay there again.
Hospedou-se por 2 diárias em ago. de 2022

8/10 - Boa

Diana

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2022

6/10 - Ok

Claudia Durowaa Opoku

The rooms are too small and dim. The building is also uncompleted and the workers keep making noise whiles you rest
Hospedou-se por 1 diária em ago. de 2022

6/10 - Ok

Micah

Viagem de negócios, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
I went to this property almost three years ago with my wife and kids and was quite pleased with the room and our experience. I came again with my wife and kids, but this experience was not as good. The good points are that the room was clean and that the staff are very friendly and helpful. However, last time when I checked in, the staff knew that I was coming because of my Expedia booking, while this time, they had no idea we were coming. Then the guy takes us to a room, telling us that the room we had reserved cannot be used since the water heater is not working. The room we got was definitely smaller and a different layout than the last room we had, even though I paid for the largest room on Expedia. However, I later saw that someone else was using that room, making me think it had nothing to do with the water heater. I think they mistakenly double-booked the room. When I talked to them later about refunding us for the difference between a smaller room and the bigger one, they told me that they have 3 different rooms at the Deluxe level, but they are all different sizes and layouts. They do not list them on Expedia as being different sizes. I find that misleading. Thus, even though the room we had was much less convenient for a family, we got no refund. If you do not care what the size or layout of your room will be, then this property will probably work fine for you. However, I do not expect to go back again.
Hospedou-se por 2 diárias em mar. de 2022

10/10 - Excelente

Jan

Hospedou-se por 2 diárias em mar. de 2022

10/10 - Excelente

Kwadwo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The room was neat, bed cofortable with sufficient pillows. Service was great. First hotel to serve free snack at night.
Hospedou-se por 2 diárias em jan. de 2022

10/10 - Excelente

Edwin

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2021

10/10 - Excelente

CONOR

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Worth a stay!
Definitely recommend this establishment for all round service and great staff! Good location too.
Hospedou-se por 3 diárias em jun. de 2021

10/10 - Excelente

CONOR

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Convenient, accessible and great place to stay.
Cannot ask for better service during the stay in Accra. The staff were exceptionally friendly and helpful. Location is good, accessible and plenty of establishments close by for meals, drinks and shopping. Recommend a stay here.
Hospedou-se por 5 diárias em mai. de 2021

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em mar. de 2020

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed at this guesthouse and felt like I was staying in a room at grandma’s house. The hotel staff was very friendly and hospitable. The hotel manager was extremely helpful and friendly. She was telling me local things to see, offered to take me around and even purchase local Ghanaian food for me to try. I had to make a phone call for work and the manager made arrangements to help the international call happen. I have traveled around the world and stayed in many places but the Ritzz was by far the best experience I have had.
Hospedou-se por 1 diária em fev. de 2020

10/10 - Excelente

Tanisha

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
U
Very good stay. The room was thoroughly cleaned every day. The ac worked well. It is located right off of Oxford so there was plenty of shopping and restaurants within walking distance. The staff went out of their way to accommodate. My only complaint was the heavy down blanket-yep that’s it. I probably should have asked for a lighter one.
Hospedou-se por 3 diárias em fev. de 2020

10/10 - Excelente

Viajante verificado

Viagem de negócios, Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing customer service and very tidy rooms
The guest house is central so it’s very easy to get to most places in Accra with Uber or your own car, the staff will bend over backwards to please their guest, breakfast is good but it’s tailored to your request so if you don’t ask you might not get 😃. Rooms are clean and spacious with very comfy bed. I will stay at this very place each time I visit Accra.
Hospedou-se por 10 diárias em dez. de 2019
Resposta de The Ritzz Exclusive Team em 23 de dez. de 2019
Dear Valued Guest, Thank you for staying with us. We are happy you enjoyed our services, location and breakfast recommendation. We certainly look forward to hosting you again during your next visit. Until then, we wish you well in all your endeavours! Warm regards, The Ritzz Exclusive Team

6/10 - Ok

Assohoun

Viagem de negócios, Viagem com família e crianças pequenas
Pontos positivos: Condições e instalações da propriedade
Acceptable, facile d'accès, manifesté un peu plus de professionnalisme. Sinon bon ds l'ensemble.
Hospedou-se por 1 diária em dez.. de 2019
Resposta de The Ritzz Exclusive Team em 15 de dez. de 2019
Dear Assohoun, We thank you for staying with us. We hope you enjoyed your 10-day stay with us and we are glad we met your expectations despite the little language barrier. We will continually strive to provide all our guests with memorable experiences and keep up high standards. We hope to host you another time. Until we meet again, we wish you well in all your endeavours! Warm regards. The Ritzz Exclusive Team

10/10 - Excelente

Adewale

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed at the ritzz exclusive guest house, Osu Accra. I had a brilliant 4 week stay there the standard of service was absolutely brilliant,the owner and staff bent over backwards to assist me with all my requirements . The location was excellent and the amenities were absolutely top notch. This was my second visit to Accra and this guesthouse is the best I've had the pleasure of staying at and intend to stay there when I visit Accra again next year. I doff my hat to the management and staff for their dedication and attention to detail and would definitely recommend the guesthouse to anyone who wants to visit Accra as its location (a stones throw from the vibrant Oxford street) and amenities are excellent .
Hospedou-se por 25 diárias em nov.. de 2019
Resposta de The Ritzz Exclusive Team em 15 de dez. de 2019
Dear Adewale, We thank you for choosing to stay with us. We were delighted to have you around for each of the 25 days you stayed with us. We are happy we assisted with all your requirements, and we will be more than glad to host you another time. Until we meet again, we wish you well in all your endeavours! Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
My Ghana's first experience
The hotel management and and staffs were very pleasant, courteous and helpful. I will definitely recommend.
Hospedou-se por 4 diárias em set. de 2019
Resposta de The Ritzz Exclusive Team em 15 de dez. de 2019
Dear Valued Guest, Thank you for staying with us. We are happy you enjoyed your stay with us. We thank you for your recommendation, and we will always be glad to host you another time! Until we meet again, we wish you well! Warm regards, The Ritzz Exclusive Team

8/10 - Boa

Kaethe

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Safe snd Welcome
Wir haben uns im Ritzz Guest House wirlich wohl- und willkomen gefühlt. Auf unsere speziellen Wünsche wurde eingegangen und wir werden gerne auf kommenden Reisen im Ritzz Guest House übernachten.
Hospedou-se por 5 diárias em out. de 2019
Resposta de The Ritzz Exclusive Team em 15 de dez. de 2019
Dear Kaethe, Thank you for leaving us a review. We are glad we met your expectations. We will be more than happy to host you again in the future! Please reach out to us at any time. Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

Viajante verificado

Hospedou-se por 5 diárias em set. de 2019
Resposta de The Ritzz Exclusive Team em 13 de set. de 2019
Dear Valued Guest, We appreciate your review as this will help give us an idea of how well we are performing. We hope to host you once again! Until then, we wish you well in all your endeavours! Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very cozy and comfortable. Would definitely stay here again.
Hospedou-se por 1 diária em ago. de 2019
Resposta de The Ritzz Exclusive Team em 13 de set. de 2019
Dear Valued Guest, Thank you for staying with us. We appreciate your review as this will help other guests make a well-informed decision. We look forward to hosting you again, and we wish you well in all your endeavours! Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed at the Ritz on a business trip from Scotland, in May 2019. I had an amazing time there. From the moment i arrived, the staff were so helpful and attentive to my needs. The manager even took me out in her own car and showed me around the area.... the best places to dine, which were not too far from the guest house. They even stored in their freezers food that my grandmother had prepared for me. The staff went out of their way to accomodate me in every way. The room i stayed in was the red and white double room. It was very clean and spacious with all "mod cons"....... very welcoming and comfortable. The WiFi was also good. The security of the place was very good and all times i felt very safe and sound. The manager even gave me a phone to use locally since i didn't have one. All i had to do was to top it up. Because the Ritz is centrally located, just off Oxford street, Uber or taxis were easily accessible for travelling to work early in the morning, which had been a worry for me prior to travelling. I returned back in the evening after work to a nicely cleaned air conditioned room, which was so nice after being out in the accra heat. Every night, the hotel manager, brought me delicious desert ( cakes, yoghurt,peanuts, ice cream,etc).... "on the house". The evenings were great for taking a stroll and just enjoying the busy nightlife on Oxford street. I also enjoyed the times i spent at the minibar talking with and sharing stories with the staff.
Hospedou-se por 10 diárias em mai. de 2019
Resposta de The Ritzz Exclusive Team em 13 de set. de 2019
Dear Valued Guest, We are excited that you enjoyed your stay with us. You felt comfortable, at home, and safe. This means a lot to us. This message has been shown to all our staff and it will surely motivate them to continue providing all our guests with personalized experiences. Until we meet again, we wish you well in all your endeavours! Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The atmosphere is homely and very welcoming. Staff went out of their way to make my stay very comfortable. Just a perfect place to be whilst on a short business visit to Accra. Wholeheartedly recommended.
Hospedou-se por 3 diárias em jun. de 2019
Resposta de The Ritzz Exclusive Team em 20 de jul. de 2019
Dear Valued Guest, We are excited that you enjoyed your stay at our hotel. Your recommendation would certainly help potential guests make a more informed decision. We hope to host you again another time. Until we meet, we wish you well in all your endeavours! Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

Viajante verificado

Viagem de negócios, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was spacious, nicely decorated, and comfortable. The bed was nice and the pillows were amazing. All the appliances that we tried worked well. The free parking is parking on the street, but there was space to park. There are a lot of stairs, but that wasn't a problem for us. The staff is very friendly and helpful. They even provided free refreshments delivered to our room! The only complaint might be that they were a little too helpful. My wife and I were tired after traveling and wanted to be left alone, but they came to the room three or four times to give us something or do something for us. Maybe a "Do not disturb" sign would have helped. Anyway, that's just us. Their breakfast is made to order, though the menu is limited. It was more than I was expecting, though you need to leave yourself time for them to make something fresh for you. That which is already ready to eat is very little.
Hospedou-se por 1 diária em mai. de 2019
Resposta de The Ritzz Exclusive Team em 20 de jul. de 2019
Dear Valued Guest, Thank you for leaving us with this detailed review. We are glad you enjoyed your stay with us. We are also happy you left us this feedback as it has helped us to make changes since your departure. All rooms now have a "Do not disturb" sign. Additionally, we have a new breakfast menu which allows guests to choose between three types of breakfast, each with variety to still choose from. We hope to host you again another time! We wish you well in all your endeavours! Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

AustineDK

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I went there during the refurbishment, yet it didn’t interfere with the excellent service. The Manager/Owner was really helpful in navigating the city. Had a great time and can’t wait to return to Ghana again.
Hospedou-se por 1 diária em set. de 2018
Resposta de The Ritzz Exclusive Team em 25 de abr. de 2019
Dear AustineDK, We are delighted that you enjoyed your stay at The Ritzz Exclusive. From time to time, renovations are necessary to keep up with the high standards we want to give clients like you. We are glad this did not disturb your stay. Until we meet again on your next visit, we wish you well in all you do! Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

Mark

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
This will be my regular in Accra
I’ve stayed here twice in the past 6 months. The staff are very freindly and professional. The manager is very attentive and customer care is excellent. This is now my regular spot when I’m in Accra.
Hospedou-se por 2 diárias em abr. de 2019
Resposta de The Ritzz Exclusive Team em 22 de abr. de 2019
Dear Mark, We are glad you enjoyed your stay at our hotel. We were happy to host you for the second time and we promise that we will always try to go above and beyond your expectations. Until we surely meet again in the future, we wish you well in all your endeavors! Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

Rita

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful stay -- I hope I can come back
This was an amazing place to stay at in Accra -- beautifully decorated, centrally located, and with personalized service. The host was very attentive and I almost felt like I was at a homestay -- in a great way. She let me know it was safe to walk around the neighborhood at night, which greatly enhanced my brief visit. There is everything you need in a room, the fridge was kept good and cold, room spacious, felt right at home. I only wish I could have come back for more than one night. Highly recommended.
Hospedou-se por 1 diária em mar. de 2019
Resposta de The Ritzz Exclusive Team em 20 de mar. de 2019
Dear Rita, Thank you for this in-depth review. We are glad you enjoyed your stay and you felt extremely comfortable with us. We do hope to have you around once again! In the meantime, we wish you well in all your endeavours. Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

AKUA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice stay twice!
Very nice and classy rooms. Management and staff are very attentive.
Hospedou-se por 1 diária em mar. de 2019
Resposta de The Ritzz Exclusive Team em 11 de mar. de 2019
Dear Akua, Thank you for this positive review. We are glad you enjoyed your stay at The Ritzz Exclusive Guest House. We will be more than happy to host you another time! Warm Regards, The Ritzz Exclusive Team

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2019
Resposta de The Ritzz Exclusive Team em 8 de jan. de 2019
Dear Valued Guest, Thank you for this positive review. We hope you enjoyed your stay and we look forward to hosting you again. Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

Steven

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
EXCELLENCE AT ALL LEVELS—5 STAR GUEST SERVICES EVERY DAY. I’LL DEFINITELY BE BACK. I WILL ALSO RECOMMEND THE RITZZ EXCLUSIVE TO EVERYONE THAT INTENTS TO VISIT GHANA.
Hospedou-se por 7 diárias em out. de 2018
Resposta de The Ritzz Exclusive Team em 1 de dez. de 2018
Dear Steven, We are delighted that you enjoyed your stay with us. We will continue to keep up with high standards. We thank you for your recommendation. Until we have you over again, we wish you well in all your endeavours! Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

JOSEPH

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The Director and the workers were very helpful, made my stay enjoyable and very comfortable. The Lounge is very exquisite, embellish. The Lounge is a gorgeous and delightful place to relax. I had a nice time using the Lounge, specially having my breakfast there. Hoping to use the hotel again.
Hospedou-se por 2 diárias em out. de 2018
Resposta de The Ritzz Exclusive Management em 29 de nov. de 2018
Dear Mr Joseph, We are glad you enjoyed your stay with us, and we look forward to hosting you again. Thank you for your thoughts concerning our lounge. Interestingly, you were one of the first people to use this space, and your constructive and positive review is heartwarming. We will continue to do well to keep the place up and running well. Till we meet again, we wish you well in all that you do. Warm regards, The Ritzz Exclusive Management

10/10 - Excelente

Renee

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect Stay
There are so many good things to say about this hotel, but the best part was definitely the staff. Everyone went out of their way to make sure we had a pleasant stay and I felt like I made 4 new friends by the time I left. On top of the great staff, the room was beautifully decorated, spotlessly clean, and had an extremely comfortable bed. The air-conditioning was strong and the internet is a mobile wifi hotspot that you can take around town. They really have thought of everything! Breakfast was delivered to the room each morning and there was always more than I could eat. A couple days I came back early to take a rest and the manager offered delicious fresh fruit for a snack. The location is right in the middle of one of the popular neighborhoods with a variety of great restaurants, a shopping mall and supermarket all within an easy walking distance. Taxis and Uber's are also very easy to find. Although the hotel is in the middle of the action, the building itself is on a quiet side street a block away from the main road. Make sure you check out the Pallet Kitchen about 100 meters from the hotel for a great atmosphere, friendly service, delicious food and fresh fruit cocktails.
Hospedou-se por 4 diárias em set. de 2018
Resposta de The Ritzz Exclusive Management em 29 de nov. de 2018
Dear Renee, Thank you very much for choosing to lodge with us. We see that you enjoyed your stay. We will continue to exhibit excellence and continuously find new ways to make our guests experience memorable and worthwhile. Since you left, we have completed our lounge, and you can find pictures of it on here. We hope to see you soon on your next visit to Ghana. We wish you best in all your endeavours! Warm regards, The Ritzz Exclusive Management

8/10 - Boa

JK, San Diego, CA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The rooms were lovely and very convenient to Oxford St. It is a very small hotel, and the staff was excellent. There are stairs, no elevator, and breakfast was served in your room.,
Hospedou-se por 2 diárias em jun. de 2018

10/10 - Excelente

Adebimpe, Nigeria

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
This guest house was very homely neat and well located. All the staff were very happy to help make me comfortable and satisfied. I needed to get one or two things on my arrival and one of the staff walked me to a nearby shoprite. The Manageress Raghe was around everyday to make sure I had all I needed. I had a wonderful time at the Ritz it was like an extension of my home. Do not be deceived by the front view of the guest house you will be pleasantly surprised when you get into your room asi was. Thanks to all the staff of the Ritz for the wonderful three nights stay there
Hospedou-se por 3 diárias em ago. de 2018

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em ago. de 2018

8/10 - Boa

Ann

Pontos positivos: Limpeza e condições e instalações da propriedade
Good location
Hotel was close to the main road. The room was very comfortable, had a mini fridge, a/c, and TV. However, you do not have unlimited wi-fi; if you exceed your quota, you must pay for it yourself. This was not stated anywhere on their site or in any of the reservation information. Also, as they are still under construction, there is not kitchen so they bring you your breakfast. Just make sure you clarify what time breakfast will be because the first day they told me breakfast was only served from 830am-930am and then the second time I got breakfast at 7am.
Hospedou-se por 2 diárias em jun. de 2018
Resposta de The Ritzz Exclusive Team em 30 de jun. de 2018
Dear Ann, We are glad you enjoyed your stay at our hotel. We were also happy to serve you breakfast at your preferred time. We are currently working with Expedia to help us have an option of free but limited Wi-Fi. Thank you for drawing this to our attention. We hope to have you again another time as we near the completion of our lounge. In the meantime, we wish you well in all your endeavors! Warm regards, The Ritzz Exclusive Team

10/10 - Excelente

Lydie, DC, USA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Hotel!!!
The Gritzz Exclusive Guest House is a great hotel I will definitely recommend to anybody traveling to Osu, Ghana. It is well located, not far from Oxford street where it is possible to find supermarkets and restaurants. In addition to that, it is easy to get a taxi in the area. I liked the cleanness and the look of the room as well as the kindness and availability of the staff. From the first day, I felt welcomed by the Owner of the Hotel and her staff. Thank you all for your kindness and your assistance!!!
Hospedou-se por 5 diárias em jun. de 2018
Resposta de The Ritzz Exclusive Team em 30 de jun. de 2018
Dear Lydie, Thank you for taking time to review us. We were glad you enjoyed your stay and we were more than happy to assist and welcome you! Thank you for the fine compliments. We will continue to keep up the high standards you came to meet, and assure you of an even better experience on your next arrival. In the meantime, we wish you well in all your endeavors! Warm regards, The Ritzz Exclusive Team