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Avaliações de Uptown Hotel Apartments Abu Dhabi by Gewan

3 out of 5
Uptown Hotel Apartments Abu Dhabi by Gewan
Hamdan Street behind Al Ahlia Hospital, Abu Dhabi

Avaliações

7,6

Boa

Nota 10 - Excelente. 17 de 59 avaliações" "
Nota 8 - Boa. 21 de 59 avaliações" "
Nota 6 - Ok. 14 de 59 avaliações" "
Nota 4 - Insatisfatória. 6 de 59 avaliações" "
Nota 2 - Terrível. 1 de 59 avaliações" "

8,2/10

Limpeza

8,0/10

Serviço e funcionários

7,4/10

Comodidades

7,8/10

Condições e instalações da propriedade

6,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Sardor, Samarkand

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Administrators were very polite and helped me with any issues
Hospedou-se por 1 diária em abr. de 2024

6/10 - Ok

Kiana

Viagem a dois
The property is old and needs a renovation. The room was not as clean as I expected. Reception was really helpful.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Ibrahim Hassan Duty Manager em 26 de abr. de 2024
Dear Ms. KianaThank you for taking the time to write a review of your recent stay at Uptown Hotel apartment Abu Dhabi.We are truly sorry to learn that your recent stay at Uptown Hotel did not fully meet your expectations. Please accept our sincerest apologies for any shortcomings that may have fallen short of your well-deserved experience. We are committed to ensuring every guest feels valued and satisfied, and we understand how crucial even the smallest details can be in creating a truly memorable stay.Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely Ibrahim HassanDuty Manager

4/10 - Insatisfatória

Alain, Monte Sereno

Viagem de negócios
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
1) furniture was worn out and not clean 2) there's no towels or dishwashing liquid or sponge to clean dishes 3) I found small cockroaches in the bathroom 4) Bathtub was not clean 5) Water shattaf was leaking so I had to turn off the water 6) Water heater was off so I had to wait an hour to take a shower 7) Both central AC's were fully on at 20ºC and the apartment was freezing when I checked in 8) There's no parking for the hotel, so i had to roam around and find paid parking on the street away from hotel
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ibrahim Hassan Duty Manager em 18 de abr. de 2024
Dear Mr. AlainThank you for taking the time to write a review of your recent stay at Uptown Hotel apartment Abu Dhabi.We are truly sorry to learn that your recent stay at Uptown Hotel did not fully meet your expectations. Please accept our sincerest apologies for any shortcomings that may have fallen short of your well-deserved experience. We are committed to ensuring every guest feels valued and satisfied, and we understand how crucial even the smallest details can be in creating a truly memorable stay.Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely Ibrahim HassanDuty Manager

10/10 - Excelente

Ryan

Pontos positivos: Limpeza e condições e instalações da propriedade
After what I experienced at other hotels and hostels in UAE, I was very happy to have changed some plans to stay here. Upon checking in, I found out Expedia had made a mistake in my booking. This hotel handled everything. They gave me a room and called Expedia themselves to handle it, which I greatly appreciate. I needed that after some other issues that happened during my trip. Hotel is in a great location and has plenty of parking (albeit they are paid), and places to eat and check out. Uber had great access to it to, and it is a great stepping off point to other areas. Hotel was clean, well air conditioned, and very comfortable as a whole. Would absolutely stay again.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Ibrahim Hassan Duty Manger em 8 de dez. de 2023
Dear Mr.RyanThank you for taking the time to write a review of your recent stay at Uptown Hotel Apartment Abu Dhabi. We are delighted to hear that you enjoyed our hospitality and the rooms. Providing exceptional service to our top priority.We are also glad that you satisfice with our service, all of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Ibrahim HassanDuty Manager

10/10 - Excelente

Waqar

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em out. de 2023
Resposta de Ibrahim Hassan Duty Manager em 8 de dez. de 2023
Dear Mr. WaqarThank you for taking the time to write a review of your recent stay at Uptown Hotel Apartment Abu Dhabi. We are delighted to hear that you enjoyed our hospitality and the rooms. Providing exceptional service to our top priority.We are also glad that you satisfice with our service, all of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.Thank you again for your feedback, and we look forward to the opportunity to welcome you back in the near future.Sincerely Ibrahim HassanDuty Manager

8/10 - Boa

Linda

Viagem com a família
Pontos positivos: Condições e instalações da propriedade
It's was central friendly staff cleaners were very helpful 😀
Hospedou-se por 7 diárias em mai. de 2023

10/10 - Excelente

Moheb

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
good
fast visit
Hospedou-se por 1 diária em abr. de 2023

8/10 - Boa

Rimas

Pontos positivos: Limpeza e comodidades
Hospedou-se por 4 diárias em fev. de 2023

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Conforto do quarto
الاقامة لم تكن سيئة والموقع ممتاز لكن كان يجب التعامل مع البرد والحشرات
Hospedou-se por 3 diárias em dez. de 2022

4/10 - Insatisfatória

david

Hospedou-se por 1 diária em dez.. de 2022

8/10 - Boa

Ahmad

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Satisfied...convenient...city center location...highly recommended
Hospedou-se por 4 diárias em jan. de 2022

10/10 - Excelente

Nabeel

Pontos positivos: Limpeza e conforto do quarto
Great hospitality
Awesome place great customer service very clean hotel + apartment, great stuff except telecommunications issues...! You can’t dial the room telephone outside
Hospedou-se por 6 diárias em dez. de 2020

10/10 - Excelente

SATHYAN

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Good service, friendly staff
Hospedou-se por 3 diárias em dez. de 2020

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2018

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
El personal excelente, muy atento en todo momento. En líneas generales todo muy bien. Únicos puntos negativos: funcionaba una sola hornalla y el aire acondicionado central no podía cerrarse, con lo cual entraba un poco de frío en todo momento.
Hospedou-se por 4 diárias em dez. de 2018

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 6 diárias em jun. de 2017

4/10 - Insatisfatória

Malik, Dubai

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Not the best experience
When your entering a hotel after a long flight to meet friends and family, you expect that the hotel or the hotel apartments to be understanding and lenient about the check-in process. I had all my documents with me with me when I checked-in but my friend did not. The hotel staff did not allow visitors to enter my room or guest that will be staying with me with out proper original government issued document. This was a hassle and we had to wait over 3 hours to speak with top management about letting my friend in. Its only after I pointed out that it is not Expedia policy, but the hotel policy that guests are also required to have proper identification and that the hotel is responsible due to their policy which is not stated on Expedia and I would like a refund, that they pulled some strings and let me and friend in. The hotel staff was only following orders but they were not as friendly as they could have been and did not provide us with any other possible solutions other that to ask for refund. I would think that if you are travelling to and have friends in that country, that they would be expected to spend some quality time with you no matter where you are, and the hotel did not provide that for me so I am a little disappointed. However, after we got in everything was good.
Hospedou-se por 1 diária em jun. de 2017

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
It's ok for the price
It's clean and tidy bit old bathroom, room is large it's ok, pity no parking, you need to parking 15dhs for 24hrs. It's ok for the price since we been there during F1.

6/10 - Ok

Akash

Pontos positivos: Serviço e funcionários

8/10 - Boa

Omar

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

6/10 - Ok

BR, Dubai

Pontos positivos: Serviço e funcionários
Appartement spacieux, amenage simplement. Hotel correct.

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
I will not advise you to stay there
Was awful. No parking is available. The room looks horrible. couples are NOT allowed!

6/10 - Ok

Ergu, Paris

Bien placé, mais chambres moyennes
OK, bien placé, mais certains chambres sont mins bien agencées que d'autres.

10/10 - Excelente

Katy, England

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely Accomodation
Very nice apartment and lovely staff.

8/10 - Boa

Greig, Brisbane, Australia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Family accommodation
Very helpful staff, clean and quiet rooms, good location in the city. Abu Dhabi seems to be well planned and has some beautiful architecture.

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Nice affordable hotel apartment
In general the hotel is all right, it is not luxurious, but it is fine for a couple of weeks. The rooms are spacious and nice. The only downside is the bathroom that is a little small and could have better finishings.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
The sum of 150 Dirhams was charged for Airport drop which I considered was on the high side. Other hotels can offer this service as complimentary

10/10 - Excelente

MNS, Saudi Arabia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice and comfortable hotel
I stayed at the hotel for two days and was a nice experience. Although they state on the website that they will cancel the booking if the person doesn't check-in by midnight, they don't. Friendly staff providing excellent service (including Free Wi-Fi) .... All in all, the hotel is worth for the price ...

8/10 - Boa

Baghavathy, India

Pontos positivos: Conforto do quarto
My experience
Due to some issues I could not check out from the hotel and they have promptly delivered the luggage to the airport. They are very good.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
it was nice stay and good stuff .

10/10 - Excelente

Alan, Scotland

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
great value hotel
If looking for 5star maybe not for you but looking for excellent value for money accommodation then this is pretty perfect. No far from beach, kitchen could maybe have been better equipped. But great having fridge, cooker, washing machine, kettle etc. Was cleaned every day, really cant complain Cheers

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
I found the hotel very clean and comfortable, the staff very friendly and helpful. The hotel is located in a very central and busy part of abu dhabi, having said that the hotel is very quiet and noise from street is non-existent. I travelled with young children and found the hotel very family friendly. I would certainly recommend it to friends and family

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Conforto do quarto
Good basic hotel

6/10 - Ok

SHERIEF

Not a hotel for leisure. It is as good as to sleep
It is a good value of money hotel for the short passing comers to Abu Dhabi. It is considered a very basic level hotel

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfortable

8/10 - Boa

Jay

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place to stay
Great place to stay

8/10 - Boa

aya, 日本

Pontos positivos: Limpeza e serviço e funcionários
いい安宿
「安い宿」ということで考えたら、すべて5でもいい位。 洗面台が高くて、使いにくかったが、安宿なのに、バスタオル1枚とトイレットペーパーと部屋用のティッシュもついていて、助かった。（トイレとシャワーが同じ部屋なので、ビーチサンダルなど持参するといい。） トイレの電気が切れるということがあったが、対応もすぐにしてくれた。 景色のいいテラスで朝食、その場でオムレツを作ってくれる。 目的地の行先、その他困ったことなど、どのスタッフも丁寧に対応してくれ、笑顔で話をしてくれ、雰囲気が良かった。ほかの日本人女性も見かけたが、女性一人でも安心して泊まれる。 空港までの車を頼んだが、２０ＪＤだった。（ホテルの車ではなく、タクシー手配だった。）ぴったり時間通りに車を出してくれた。

2/10 - Terrível

No coment

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Nothing
When i booked i mentioned 2 person but when my girl came tovisit me then she has to book an additional room, very bad and un acceptable as well very stupid. Regards. D Angella

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Qualité du service est très bien.Merci.Ahmed.

6/10 - Ok

MASRI, Riyadh, KSA

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Royal regency Abu Dhabi
Clean rooms, big enough. Quiet Breakfast is very modest NO PARKING!!!, you have to search for your own( paid of course ) they told me: upon availability!!! They should make that clear in their info.

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza e conforto do quarto

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mitten in der Stadt und doch am Strand

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wir hatten eine schöne Suite zu 5 Personen. Alles ist vorhanden, sogar eine Waschmaschine. Netter Empfang. Nur kein Parkplatz am Hotel, aber es gibt ein Parkhaus nur wenige Meter entfernt.

10/10 - Excelente

Kathy, Ballarat, Australia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Royal Regency Hotel Apartments-excellent service!
We stayed at the Royal Regency Apartments for one night during a stop over in Abu Dhabi and booked an apartment room for 4 people. The hotel staff were very friendly and spoke very good English. We were amazed at the size of the apartment and full kitchen, including a dishwasher. The apartment was very reasonably priced and the staff only too happy to accommodate us with extra towels, roll away bed and extra sheets at no extra cost. As we had to leave early for the airport the porter kindly left to find us a taxi as booking one from the hotel incurs a fee payable to the taxi company. He arrived several minutes later in our taxi,loaded all our luggage and all with a smile! A full breakfast was included in the tariff. I would highly recommend this apartment and will be booking it again if we head to Abu Dhabi in the future.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Rien à redire
Bonjour, Une semaine que je suis rentré en france et Abu dhabi me manque déjà.Cela tien en grande partie à la qualité de l' hébergement.Aucun soucis à se faire.Bien situé.A pieds je mettais 10 min pour aller à la corniche.L' hôtel est en plein centre ville.A 10 min en taxi du Abu dhabi mall, et également 10 min du marina mall.La plage est à 5 min en taxi. L' hôtel est vraiment situé au centre de tout.Pour manger pas de soucis, si on ne désire pas mangé dans l' hôtel (ce que j' ai fais), le quartier est rempli de Pizza Hut, burger King etc. Le personnel de l' hôtel ( à 100 % asiatique) est très professionnel, et est la pour tout problème. L' acceuil est agréable.Le seul point négatif c' est le Wi-fi qui est payant. Je conseil donc cet Hôtel Appartement. D' ailleurs en Avril je retourne à Abu dhabi, donc je repasserai par le Regency !! Bye

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Visit For Formula 1 race November 2012
hotel was ok for the price considering it was the weekend of the formula one race. The internet service was horrible. I would use again for the price.

8/10 - Boa

Michael, Peacehaen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel nice people will use it again
Clean room but outdated could do with modernising other that not bad at all

10/10 - Excelente

nori, 東京、日本

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
お得で快適
飛行機の乗り換え時間の関係で、アブダビ市内で一泊しなければならず、できるだけ安いホテルを探していたところ見つけたのがこちらのホテルでした。ホテルは市街中心部に近い便利な場所にあります。従業員の方がとても親切なのが印象的でした。客室はシングルにしては十分すぎるほど広く、清潔で、システムキッチンや応接セットまで完備されていました。ベッドも大きく、インテリアの趣味もよかったです。またアブダビに行く機会があればぜひ利用したいです。

8/10 - Boa

Peter, Southampton UK

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good for a business trip
Had a problem with my room condition on the first night there. They moved me immediately and the following morning offered an upgrade to a suite for the rest of my 2 week stay. A disappointing start but an excellent recovery! The hotel is in a great location for business but would be a bit bleak for a holiday. Central to one of the main city streets. It has no bar but is within a couple of minutes walk of other hotels that do have bars

8/10 - Boa

Kathy, Boston MA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Simple but comfortable, good value hotel
We were satisfied with our stay and thought the room was a good value compared with the prices we saw at other hotels. The location is convenient and fairly close to the Corniche. Staff was friendly and very helpful and quick to respond whenever we had a request. Our room was quiet, clean and comfortable. It was good to have a refrigerator and hot pot but a microwave would have been a nice feature instead of the stove. Bathroom lighting is not good for applying makeup, and a full length mirror woud have been nice, too. But overall we were satisfied and we would stay at the Royal Regency again.