Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 427 de 1000 avaliações" "
10 - Excelente
427
Nota 8 - Boa. 321 de 1000 avaliações" "
8 - Boa
321
Nota 6 - Ok. 126 de 1000 avaliações" "
6 - Ok
126
Nota 4 - Insatisfatória. 53 de 1000 avaliações" "
4 - Insatisfatória
53
Nota 2 - Terrível. 73 de 1000 avaliações" "
2 - Terrível
73
8,4/10
Limpeza
8,2/10
Serviço e funcionários
8,0/10
Comodidades
8,2/10
Condições e instalações da propriedade
8,4/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Fernanda L O
25 de jun. de 2018
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fernanda L O
Hospedou-se por 2 diárias em jun. de 2018
2/10 - Terrível
Kristi
Viagem de negócios
12 de mai. de 2024
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Found dog poop in my room and hotel was unwilling to refund my money. The second floor smelled horrible because of someone smoking weed. The staff was unwilling to do anything. Would never recommend this property to anyone. EVER!!!
Kristi
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Hotel Manager em 13 de mai. de 2024
Dear Guest,We're sincerely sorry to hear about your disappointing experience at our hotel. Please accept our apologies for the inconvenience you encountered during your stay. We strive to provide a comfortable and enjoyable environment for all our guests, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable, and we will address these issues with our team to ensure they are properly addressed. We appreciate your candidness and hope you'll consider giving us another chance in the future.Sincerely, Hotel Manager
10/10 - Excelente
Shanandowa l
3 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Shanandowa l
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotel Manager em 5 de mai. de 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific you enjoyed or if you have any feedback to share, please feel free to let us know. We look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager
10/10 - Excelente
Debra
22 de abr. de 2024
Debra
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 13 de mai. de 2024
Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon for another fantastic experience!Sincerely, Hotel Manager
10/10 - Excelente
ovillan, chula vista
Viagem de negócios
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to the freeway, easy to find
ovillan
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 22 de abr. de 2024
Dear ovillan,Thank you for the excellent rating and for sharing your feedback! We're glad to hear that you found our hotel's location convenient and easy to find near the freeway. Making our guests' travel experiences smooth and stress-free is important to us, and we're delighted that we succeeded during your stay. We appreciate your kind words and hope to welcome you back again soon for another great stay!Sincerely, Hotel Manager
10/10 - Excelente
Shirley
Viagem a dois
21 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay! Very satisfied
Shirley
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 21 de abr. de 2024
Dear Shirley,We’re delighted to hear that you rated us 5 out of 5 and had a great stay. Your satisfaction is our top priority, and your feedback is greatly appreciated. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
10/10 - Excelente
chris
8 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
chris
Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Western em 10 de abr. de 2024
Thank you for your positive feedback and for choosing to stay with us! We're thrilled to hear that overall, you had a great experience during your stay. . Your feedback is invaluable We look forward to the opportunity to welcome you again.
2/10 - Terrível
Wayne
Viagem a dois
5 de abr. de 2024
The entire 2nd Floor smelled bad as soon as the elevator opened. Them once we got to the room it stunk also.
Management refused to give us a refund instead he moved us to 1st floor which also smelled just not as bad.
Do not recommended this place at all!
Wayne
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 6 de abr. de 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is concerning, and we regret that we fell short of meeting your expectations regarding cleanliness and odor issues.Please rest assured that we take your comments seriously, and we will address these matters promptly with our housekeeping and maintenance teams to ensure that necessary improvements are made.We apologize for any inconvenience caused and appreciate your understanding. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.Sincerely, Hotel Manager
10/10 - Excelente
Sabrina
Viagem com a família
3 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We booked last minute while traveling across country so we got in late. The frint desk staff was amazing about getting us checked in quickly and to our room. The room was very clean and the bed extremely comfortable.
Sabrina
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 4 de abr. de 2024
Dear Sabrina,Thank you for choosing our hotel during your last-minute travel across the country. We're thrilled to hear that our front desk staff provided exceptional service by swiftly accommodating your late arrival and ensuring a smooth check-in process. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager
10/10 - Excelente
Jerry, Bullhead City
Viagem com a família
2 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean room.
Jerry
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 3 de abr. de 2024
Dear Jerry,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel room. We accept your appreciation for it. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager
10/10 - Excelente
Scott
Viagem a dois, Viagem com a família
15 de mar. de 2024
All was as expected
Scott
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 15 de mar. de 2024
Dear Scott,Thank you for sharing your experience with us. We're pleased to hear that everything met your expectations during your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon.Sincerely, Hotel Manager
10/10 - Excelente
Jose, Katy
10 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great services staff. Clean Rooms
Jose
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 11 de mar. de 2024
Dear Jose,Thank you for your stay. We're delighted to hear that you found our staff to be great and our rooms clean during your stay. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager
4/10 - Insatisfatória
michael
Viagem com a família
24 de fev. de 2024
Pontos negativos: Condições e instalações da propriedade
michael
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 26 de fev. de 2024
Dear Michael,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager
10/10 - Excelente
Johnny
Viagem de negócios
13 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Johnny
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 15 de fev. de 2024
Dear Johnny,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
8/10 - Boa
Kipley
Viagem com a família
2 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Kipley
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 3 de fev. de 2024
Dear Kipley,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager
6/10 - Ok
Donald
30 de jan. de 2024
Donald
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 31 de jan. de 2024
Dear Donald,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager
6/10 - Ok
William
29 de jan. de 2024
William
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 21 de mar. de 2024
Dear William,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager
10/10 - Excelente
Joe
28 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Joe
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 29 de jan. de 2024
Dear Joe,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager
10/10 - Excelente
Belinda
24 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This was a nice little hotel to stay in. Clean and safe.
Belinda
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 25 de jan. de 2024
Dear Belinda,Thank you for the perfect 5 out of 5 rating! We're glad to hear that you found the hotel nice, clean, and safe. We appreciate your positive feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager
10/10 - Excelente
Richard
13 de jan. de 2024
Richard
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 3 de fev. de 2024
Dear Richard,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager
8/10 - Boa
Ritchie
12 de jan. de 2024
Ritchie
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager em 14 de jan. de 2024
Dear Guest,We sincerely appreciate your positive feedback regarding your recent stay with us. It's gratifying to hear that your experience was enjoyable and met your expectations. Your satisfaction is our priority. If you have any specific feedback or suggestions for improvement, please feel free to share them with us. We are committed to enhancing our services continuously.Sincerely, Hotel Manager
10/10 - Excelente
jeffrey
12 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
jeffrey
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Hotel Manager em 13 de jan. de 2024
Dear Jeffrey,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
10/10 - Excelente
Gordon, SUGAR LAND
Viagem em grupo, Viagem com a família
8 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Well-run hotel, on the level of a Best Western Plus. Location is right by I-20 but is convenient to pretty much all of Abilene, since I-20 is part of a freeway loop around the city.
We had a group that booked four rooms for a wedding weekend. Rooms were nice and clean, breakfast was good and the hotel felt safe. Staff were friendly and accommodating.
Gordon
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Hotel Manager. em 9 de jan. de 2024
Dear Gordon,Thank you for your kind feedback. We're thrilled to hear that you found our hotel well-run and on par with the quality of Best Western Plus. It's great that our location and amenities met your expectations, and we appreciate your kind words about the cleanliness of the rooms, the quality of breakfast, and the overall safety of the hotel. Our staff strives to provide friendly and accommodating service, and we're glad we could contribute to a pleasant stay during the wedding weekend for your group. We look forward to the opportunity to welcome you back in the future!Sincerely, Hotel Manager
10/10 - Excelente
keith
Viagem com a família
5 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Efficient and easy check in. Friendly staff. Clean room and premises
keith
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager. em 9 de jan. de 2024
Dear keith,Thank you for your great feedback! We're delighted to hear that your check-in process was efficient and easy, the staff was friendly, and you found the room and premises clean. Providing a pleasant and comfortable stay is our goal, and we're glad we could meet your expectations. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
6/10 - Ok
Tanya
31 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
One night stop.
Clean and smelled very fresh but not trying to cover odors. Tv was not working but maintenance fixed fairly quickly. Wall heater was very loud and squealing like about to quit. We were tired enough it did not disrupt our rest.
Tanya
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 31 de dez. de 2023
Dear Guest,Thank you for sharing your feedback. We're pleased to hear that you found our hotel clean and fresh, and we appreciate your understanding regarding the TV issue, which was promptly addressed by our maintenance team. However, we apologize for the inconvenience caused by the loud and squealing wall heater. We take your comments seriously and will investigate and address the issue to ensure a more comfortable stay for our guests in the future.Sincerely, Hotel Manager
10/10 - Excelente
Krista
27 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Krista
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 29 de dez. de 2023
Dear Krista,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager
8/10 - Boa
Christina
Viagem com a família
27 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Christina
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 28 de dez. de 2023
Dear Christina,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
4/10 - Insatisfatória
Carol
Viagem de negócios
17 de dez. de 2023
Pontos negativos: Condições e instalações da propriedade
I've stayed at several Best Westerns. When I booked this room for the night I expected a lot more than what I got. I won't stay at this one again. There were no towel racks in the bathroom. One of the washcloths should have been a rag and not in a guest's room. There was an overall dingy feeling to the property and my room. I've stayed at cleaner, less expensive hotels.
Carol
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 18 de dez. de 2023
Dear Carol,We apologize for not meeting your expectations during your recent stay. Your feedback is valuable, and we will address the issues mentioned to enhance our services. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
10/10 - Excelente
Gary
8 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Gary
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotel Manager em 9 de dez. de 2023
Dear Gary,Thank you so much for giving us a 10-star rating! We appreciate you choosing our hotel and taking the time to provide such positive feedback. Our goal is to ensure our guests have an enjoyable stay, so we're thrilled you had an excellent stay. We look forward to hosting you again in the future and providing another outstanding experience. Being regarded so highly by you is an honor!Sincerely, Hotel Manager
10/10 - Excelente
Frank
Viagem com a família
6 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Stay!
Great stay!
Frank
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 7 de dez. de 2023
Dear Frank,Thank you for the perfect 10/10 rating! We're thrilled to hear that you had a great stay. We appreciate your positive feedback and look forward to welcoming you back for another excellent experience in the future! Safe travels!Sincerely, Hotel Manager
10/10 - Excelente
Robbie
27 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good night sleep
Robbie
Hospedou-se por 1 diária em nov. de 2023
Resposta de Hotel Manager em 29 de nov. de 2023
Dear Robbie,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager
10/10 - Excelente
john
Viagem a dois
26 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
clean quiet room
john
Hospedou-se por 1 diária em nov. de 2023
Resposta de Hotel Manager em 28 de nov. de 2023
Dear John,Thank you for your positive feedback. We're delighted to hear that you found your room clean and quiet during your stay. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager
10/10 - Excelente
Gary
Viagem em grupo
13 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Early morning coffee
We had to leave very early in the morning - before breakfast was available. Aiden was very nice to make coffee and turn on the waffle maker so that we could leave fortified with a nice meal!
Gary
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Hotel Manager em 14 de nov. de 2023
Dear Gary,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager
10/10 - Excelente
RICHARD
6 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice and clean store and restaurant right next to hotel
RICHARD
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Manager em 7 de nov. de 2023
Dear RICHARD,Thank you for your feedback and for sharing information about the nearby store and restaurant. We're pleased to hear that they are very nice and clean. This information can be helpful for other guests, and we hope you had a great experience during your stay. We look forward to hosting you again in the future.Sincerely, Hotel Manager
10/10 - Excelente
Harold
Viagem com a família
22 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room and hotel was clean. The bed was very comfortable.
Harold
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Manager em 23 de out. de 2023
Dear Harold,Thank you for your stay. We're glad to hear that you found the room and hotel clean and that the bed was very comfortable during your stay. We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future. Sincerely,Hotel Manager
8/10 - Boa
Ralphie
22 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was very nice. Everything was ready for us at check in and our bill was delivered underfoot in the morning for a convent check out. Breakfast was ready and great for a Feb and go on the car meal. Breakfast bar was very clean and plenty of supplies.
Ralphie
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Manager em 23 de out. de 2023
Dear Ralphie,Thank you for your stay. Appreciate your nice comments about our team and services. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely,Hotel Manager
4/10 - Insatisfatória
Jeanie
Viagem de negócios
20 de out. de 2023
Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários
Jeanie
Hospedou-se por 2 diárias em out. de 2023
Resposta de Hotel Manager em 23 de out. de 2023
Dear Jeanie,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve your stay experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely,Hotel Manager
2/10 - Terrível
Pat
19 de out. de 2023
Pat
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Manager. em 8 de nov. de 2023
Dear Pat,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
8/10 - Boa
Anita
17 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet hotel, great breakfast, and friendly front desk staff.
Housekeeping missed cleaning the room once during a 4 night stay which led to pile up of towels and trash in the room, but was able to get clean towels from the front desk.
Anita
Hospedou-se por 4 diárias em out. de 2023
Resposta de Hotel Manager. em 18 de out. de 2023
Dear Anita,Thank you for your kind feedback. We're pleased to know that you found our hotel quiet and enjoyed the great breakfast, as well as the friendliness of our front desk staff. We apologize for the housekeeping oversight, which resulted in a missed cleaning. It's great to hear that the front desk staff was able to provide you with clean towels to help address the situation promptly. We will address this with our housekeeping team to ensure it doesn't happen in the future. We hope to have the opportunity to host you again in the future, providing you with an even more seamless and enjoyable experience. Sincerely,Hotel Manager
8/10 - Boa
Eva
16 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice staff
Clean. Near restaurants. Quiet.
Eva
Hospedou-se por 2 diárias em set. de 2023
Resposta de Hotel Manager em 16 de out. de 2023
Dear Guest,Thank you for your stay. We appreciate your positive feedback. It's great to hear that you found our staff to be nice, the hotel clean, the location convenient to restaurants, and the overall environment quiet. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely,Hotel Manager
6/10 - Ok
Siosiua
Viagem de negócios
15 de out. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Siosiua
Hospedou-se por 2 diárias em out. de 2023
Resposta de Hotel Manager em 17 de out. de 2023
Dear Guest,Thank you for your stay and the Six rating. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon! Sincerely, Hotel Manager
10/10 - Excelente
Julia
Viagem com a família
15 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Loved the stay will be staying again
Julia
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Manager em 16 de out. de 2023
Dear Julia,Thank you very much for your stay. We're thrilled to hear that you loved your stay with us! We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely,Hotel Manager
10/10 - Excelente
Edward
15 de out. de 2023
Edward
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Manager em 17 de out. de 2023
Dear Edward,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager
10/10 - Excelente
Rochelle, Cedar Park
15 de out. de 2023
Rochelle
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Manager em 4 de nov. de 2023
Dear Rochelle,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager
10/10 - Excelente
Deborah M
Viagem a dois
8 de out. de 2023
Very nice room, and great service. We highly recommend!
Deborah M
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Manager em 12 de out. de 2023
Dear Deborah M,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you found the room very nice and received great service. Your high recommendation is greatly appreciated, and we look forward to hosting you again for another fantastic stay in the future.Sincerely, Hotel Manager
8/10 - Boa
SALLY
Viagem com a família
8 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was very quiet and very clean.
SALLY
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Manager em 12 de out. de 2023
Dear SALLY,Thank you for the 4 out of 5 rating. We're pleased to hear that you found the hotel very quiet and clean. Your feedback is valuable, and we hope to provide you with an even better experience on your next visit. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
10/10 - Excelente
Clyde
5 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clyde
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Manager em 12 de out. de 2023
Dear Clyde,Thank you so much for this fantastic 10-star rating for your stay at our hotel! We are so glad to hear that you enjoyed your experience with us! We take great pride in providing exceptional service to our guests, and it's reviews like yours that keep us going. We look forward to seeing you again soon!Sincerely,Hotel Manager
8/10 - Boa
Erriana
2 de out. de 2023
Erriana
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Manager em 23 de out. de 2023
Dear Erriana,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager
10/10 - Excelente
William
Viagem com a família
30 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quiet safe and clean
William
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Manager em 12 de out. de 2023
Dear William,Thank you for the perfect 5 out of 5 rating! We're pleased to hear that you found the hotel quiet, safe, and clean. Your positive feedback is greatly appreciated, and we look forward to hosting you again for another enjoyable stay in the future.Sincerely, Hotel Manager
10/10 - Excelente
Felipa
Viagem com família e crianças pequenas
20 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff, very clean hotel
Felipa
Hospedou-se por 1 diária em set. de 2023
Resposta de Hotel Manager em 12 de out. de 2023
Dear Felipa,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you found the staff friendly and the hotel very clean. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager