8/10 - Boa
Owen
Viagem de negócios, Viagem com família e crianças pequenas
23 de mai. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The Fairmont Istanbul was nice, but it was lacking the service and attention to detail found at other Fairmonts. When we arrived our luggage was taken and never showed up to our room for over 2 hours, multiple calls to have it resolved, because of the time change and jet lag it was a little annoying when we juts wanted to shower and head to bed. The TV system in the room would not work it would go off or screen would go black, the Maintenance staff tried to fix it and were friendly. The room was well laid about and the view spectacular, the iron leaked all over, and needed an extension cord as the main plug for it had a previous plug stuck in it, which could be fixed ?
Room service was good, but the dining option otherwise for casual dining were not existent only a Michelin Star venue, and since the Hotel is further out of the old city, some guests might feel apprehensive on venturing out to dine without getting to know the area first.
The gold level lounge was a nice perk but strange hours and food combinations. My son travelling with me age 10 found that unlike previous Fairmonts there was no attention for kids or acknowledgement, Rosewood properties seem to be doing this better lately.
Over all nice hotel, not sure I’d stay in the Istanbul one next time visiting though.
Owen
Hospedou-se por 2 diárias em mai. de 2024