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Avaliações de Radisson Blu Hotel Zurich Airport

4 out of 5
Radisson Blu Hotel Zurich Airport
Zurich Airport, Kloten, ZH

Avaliações

8,8

Excelente

Nota 10 - Excelente. 580 de 1014 avaliações" "
Nota 8 - Boa. 282 de 1014 avaliações" "
Nota 6 - Ok. 82 de 1014 avaliações" "
Nota 4 - Insatisfatória. 51 de 1014 avaliações" "
Nota 2 - Terrível. 19 de 1014 avaliações" "

9,0/10

Limpeza

8,8/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Telse

Hospedou-se por 1 diária em fev. de 2024
Resposta de Afzaal Sikander em 24 de fev. de 2024
Dear Telse,Thank you for your feedback. We apologize for falling short of your expectations during your recent stay with us. If you could provide further details regarding your experience, we would greatly appreciate the opportunity to address any concerns you may have had. Your satisfaction is our priority, and we hope to have the chance to make it right for you in the future.Best regards,

10/10 - Excelente

Aron

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muito bom
Adoramos esse hotel, tinhamos um voo cedo no terminal 1 e ficou muito pratico, o restaurante do hotel e muito bom fomos atendidos pelo danko que nos atendeu muito bem, quartos bons, adega otima, e o aeroporto tem muitas opcoes ficaria la novamente, dentro complexo tem o The circlo que vale a pena conhecer, existe trem muito facil para chegar centro da cidade……
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afzaal Sikander em 15 de fev. de 2024
Dear Aron,Thank you for taking the time to share your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel and that our convenient location near Terminal 1 of the airport met your needs perfectly. It's wonderful to know that you found our restaurant to be excellent and that Danko provided you with exceptional service. We will be sure to pass along your kind words to him and the rest of our team.We're also glad to hear that you found our rooms comfortable and our wine cellar impressive. It's great that you were able to explore some of the nearby amenities, such as The Circle complex, and that you found the transportation to the city center convenient.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best regards,

10/10 - Excelente

Salim

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Afzaal Sikander em 26 de jan. de 2024
Dear Salim,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Zurich Airport. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,

10/10 - Excelente

INDALECIO, Arapiraca

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel excelente e muitíssimo conveniente para quem está em trânsito (com espera grande) pelo aeroporto.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Tobias Bartels (Rooms Division Manager) em 1 de dez. de 2023
Dear guest, thank you very much for your good ratings. We are glad, that you enjoyed your stay with us. We are looking forward to welcome you again. With best regards, Tobias Bartels (Rooms Division Manager)

10/10 - Excelente

simone

Hospedou-se por 1 diária em jul. de 2023
Resposta de Afzaal Sikander em 29 de jul. de 2023
Dear Simone,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Zurich Airport. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,

8/10 - Boa

Sidonie

Hospedou-se por 1 diária em jul. de 2023
Resposta de Afzaal Sikander em 29 de jul. de 2023
Dear Sidonie,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Zurich Airport. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,

10/10 - Excelente

Ronaldo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente hotel próximo do aeroporto.
Hotel muito bom !
Hospedou-se por 1 diária em jun. de 2023
Resposta de Afzaal Sikander em 8 de jul. de 2023
Dear Ronaldo,Thank you for choosing to stay at our hotel and for sharing your excellent feedback on Hotels.com. We are thrilled to hear that you had a great experience with us and found our hotel to be excellent, especially considering its proximity to the airport.Your satisfaction is our top priority, and we are delighted that you had a very good stay. If you have any specific comments or suggestions for improvement, please do not hesitate to share them with us.We appreciate your time and hope to have the opportunity to welcome you back in the future.Best regards,

10/10 - Excelente

LUIZ

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2023
Resposta de Afzaal Sikander em 27 de mai. de 2023
Dear Luiz,Thank you for your excellent rating! We are thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.We appreciate you choosing our hotel and taking the time to share your positive feedback. If there is anything else we can do to make your future stays even better, please don't hesitate to let us know.We look forward to welcoming you back and providing you with another exceptional stay.Best regards,

8/10 - Boa

Telse

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2022
Resposta de Tobias Bartels (Assistant Front Office Manager) em 19 de nov. de 2022
Dear guest, thank you very much for your good ratings. We are glad, that you enjoyed your stay with us. We are looking forward to welcome you again. With best regards, Tobias Bartels (Rooms Division Manager)

10/10 - Excelente

Jorge

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Um hotel extremamente bem cuidado e com uma localização privilegiada pois está praticamente dentro do Aeroporto e da Estação de Trem. Recepção muito boa e muito bem atendido.
Hospedou-se por 1 diária em set. de 2022
Resposta de Afzaal Sikander em 7 de out. de 2022
Dear Jorge,Thanks for your nice comments and feedback. we are glad to hear that you enjoyed your stay with us. Best regards,

10/10 - Excelente

Danielle

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo
Hotel ótimo para quem precisa pegar um voo cedo, praticamente dentro do aeroporto. Confortável, silencioso, com banheira e frigobar.
Hospedou-se por 1 diária em set. de 2021
Resposta de Radisson Blu em 16 de set. de 2021
Dear Danielle Thank you very much for your great feedback. We look forward to welcoming you back soon. Best regards Dana Rommerskirchen Front Office Coordinator

8/10 - Boa

Paulo Klinton de Oliveira

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2021
Resposta de Radisson Blu em 20 de set. de 2021
Dear Paulo Thank you very much for your feedback. We look forward to welcoming you back soon. Best regards Dana Rommerskichen Front Office Coordinator

8/10 - Boa

Agnieszka

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Parking to drop off bags was difficult
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Mordechai, MALIBU

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Some work is done at the Airport but overall it is very nice hotel with Great service beautiful room and nice view
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Weicheng

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
No
Hospedou-se por 1 diária em mai. de 2024

4/10 - Insatisfatória

Jenna

Pontos negativos: Serviço e funcionários
We didn’t want twin beds, very expensive and no breakfast included
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Rafi

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Courteous, helpful staff. Good breakfast. Soundproof rooms. Manual climate control. Ice dispenser in hallway.
Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

Thomas

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza e comodidades
Close to departure gates
Hospedou-se por 1 diária em mai. de 2024
Resposta de Front Office em 18 de mai. de 2024
Dear Thomas,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards

10/10 - Excelente

MARY JO

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Walking distance to the airport
Hospedou-se por 1 diária em mai. de 2024
Resposta de Front Office Team em 12 de mai. de 2024
Dear Mary Jo, Warm Greetings from Radisson Blu Hotel Zurich Airport.Firstly we would like to thank you for taking the time and filling in our survey sharing your valuable feedback with us.We are glad to see that you had an enjoyable stay experience in our hotel.We also greatly appreciate the points of excellence you awarded us in all areas of your feedback.Looking forward welcoming you back in the near future.Kind regards,

10/10 - Excelente

Nimet

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Thoughtful and attentive staff
Hospedou-se por 1 diária em mai. de 2024
Resposta de Front Office Team em 12 de mai. de 2024
Dear Nimet, Warm Greetings from Radisson Blu Hotel Zurich Airport.Firstly we would like to thank you for taking the time and filling in our survey sharing your valuable feedback with us.We are glad to see that you had an enjoyable stay experience in our hotel.We also greatly appreciate the points of excellence you awarded us in all areas of your feedback.Looking forward welcoming you back in the near future.Kind regards,

10/10 - Excelente

Candace

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Would stay again
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front desk em 9 de mai. de 2024
Dear Candace,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards

8/10 - Boa

Paul

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very close to the airport. Very short walk. So much better than sleeping in the airport.
Hospedou-se por 1 diária em mar. de 2024

8/10 - Boa

Linda

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Chose this hotel simply for its location for the airport Breakfast did not excute me at all, i expected a cooked to order for the price charged & they use side plates not the full size & we know why ... I had extremely cold scrambled egg with salmon tried to have a peice of toast & never seen a toaster like it should be on antiques road show So had scrambled egg & salmon for around £25 which was very disappointing Felt the restaurant staff need training no eye contact or greeting guests just walking round clearing tables no interaction at all
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afzaal Sikander em 3 de mai. de 2024
Dear Linda,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your valuable insights as they help us identify areas for improvement and enhance the overall guest experience.We apologize for the disappointment you experienced with the breakfast offerings. Your feedback regarding the cooked-to-order options and the quality of the breakfast plates is duly noted, and we will review these aspects with our culinary team to ensure that our breakfast menu meets the expectations of our guests. Additionally, we apologize for any inconvenience caused by the toaster, and we will assess the equipment to ensure it meets the required standards.Furthermore, we are sorry to hear about your dissatisfaction with the service provided by our restaurant staff. Providing attentive and friendly service is a priority for us, and we will address your concerns with our team to ensure that all guests receive a warm welcome and excellent service during their dining experience.Your feedback is invaluable to us, and we sincerely apologize for any shortcomings you encountered. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Thank you once again for sharing your feedback.Best regards,

10/10 - Excelente

Jessica, Key Biscayne

Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Office em 18 de mai. de 2024
Dear Jessica,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards

10/10 - Excelente

Ferdinand, Luzern

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr gute Unterkunft. Alles sehr angenehm.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afzaal Sikander em 24 de abr. de 2024
Vielen Dank, Ferdinand, für Ihre großartige Bewertung! Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren und dass Sie unsere Unterkunft als sehr angenehm empfunden haben. Wir legen großen Wert darauf, unseren Gästen einen angenehmen und komfortablen Aufenthalt zu bieten, und es ist schön zu wissen, dass wir Ihre Erwartungen erfüllt haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, damit wir Ihnen erneut eine positive Erfahrung bieten können. Bis bald!

8/10 - Boa

Shivin

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afzaal Sikander em 24 de abr. de 2024
Thank you, Shivin, for sharing your feedback with us. We always aim to provide our guests with a memorable and enjoyable stay, and please feel free to reach out to us directly.

10/10 - Excelente

Dennis

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great -lace
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afzaal Sikander em 24 de abr. de 2024
Thank you, Dennis, for sharing your feedback with us. We appreciate your honesty, although we're sorry to hear that your experience wasn't specifically noteworthy. We always aim to provide our guests with a memorable and enjoyable stay, and we regret if we fell short of your expectations on this occasion. Your comments are valuable to us as they help us identify areas where we can improve. If there's anything specific you feel we could do better, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations.

10/10 - Excelente

Carmen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice space for relax
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afzaal Sikander em 24 de abr. de 2024
Thank you, Carmen, for your positive feedback! We're delighted to hear that you found our space to be a nice place for relaxation. Creating a serene and comfortable environment for our guests to unwind is one of our top priorities, and we're thrilled that you enjoyed it. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another relaxing stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to hosting you again soon!

8/10 - Boa

Yuriy, Arlington Heights

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Not specifically
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afzaal Sikander em 24 de abr. de 2024
Thank you, Yuriy, for sharing your feedback with us. We appreciate your honesty, although we're sorry to hear that your experience wasn't specifically noteworthy. We always aim to provide our guests with a memorable and enjoyable stay, and we regret if we fell short of your expectations on this occasion. Your comments are valuable to us as they help us identify areas where we can improve. If there's anything specific you feel we could do better, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations.

10/10 - Excelente

Nurgis

Hospedou-se por 1 diária em abr. de 2024
Resposta de Front desk em 9 de mai. de 2024
Dear Nurgis,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards

10/10 - Excelente

Christoph

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afzaal Sikander em 24 de abr. de 2024
Thank you, Christoph, for sharing your feedback with us. We always aim to provide our guests with a memorable and enjoyable stay, and please feel free to reach out to us directly.

10/10 - Excelente

Naama

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front desk em 9 de mai. de 2024
Dear Naama,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards

8/10 - Boa

William

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was so easy to get to and leave for flights. Staff was very helpful.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front desk em 15 de abr. de 2024
Dear William,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards

10/10 - Excelente

Christopher

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff are great, very friendly, fast and efficient. The bed was very comfortable as was the rest of the room. The hotel is very convenient being basically part of the airport, it took me at most 10 minutes from checking out to airport security which was also very fast and efficient. The whole experience was very much better than I hoped it would be. A lot of "verys" there I know but :-).
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Office Team em 10 de abr. de 2024
Dear Christopher, Warm Greetings from Radisson Blu Hotel Zurich Airport.Firstly we would like to thank you for taking the time and filling in our survey sharing your valuable feedback with us.We are glad to see that you had an enjoyable stay experience in our hotel.We also greatly appreciate the points of excellence you awarded us in all areas of your feedback.Looking forward welcoming you back in the near future.Kind regards,

10/10 - Excelente

Fan, Lüdenscheid

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr gut!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Office Team em 10 de abr. de 2024
Dear Fan, Warm Greetings from Radisson Blu Hotel Zurich Airport.Firstly we would like to thank you for taking the time and filling in our survey sharing your valuable feedback with us.We are glad to see that you had an enjoyable stay experience in our hotel.We also greatly appreciate the points of excellence you awarded us in all areas of your feedback.Looking forward welcoming you back in the near future.Kind regards,

10/10 - Excelente

Martha

Hospedou-se por 1 diária em fev. de 2024
Resposta de Afzaal Sikander em 26 de abr. de 2024
Dear Martha,Thank you for taking the time to leave us a perfect rating on Hotels.com! We are thrilled to hear that you had such a positive experience during your stay with us.Your satisfaction is our top priority, and we are delighted to have met your expectations. If there is anything specific that made your stay exceptional, please do not hesitate to let us know. Your feedback helps us to continuously improve and provide excellent service to all our guests.We hope to have the pleasure of welcoming you back again soon for another wonderful stay at our hotel.Best regards,

10/10 - Excelente

Julie-Ann

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We liked that the property is very convenient to the airport.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Office Team em 10 de abr. de 2024
Dear Julie-Ann, Warm Greetings from Radisson Blu Hotel Zurich Airport.Firstly we would like to thank you for taking the time and filling in our survey sharing your valuable feedback with us.We are glad to see that you had an enjoyable stay experience in our hotel.We also greatly appreciate the points of excellence you awarded us in all areas of your feedback.Looking forward welcoming you back in the near future.Kind regards,

6/10 - Ok

LAVINIA

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Very accesible from Zurich Airport. Dusty noisy air condinitionig system .Great selection of foods in the Breakfast buffet .Pastries were a bid old ...
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afzaal Sikander em 1 de abr. de 2024
Dear Lavinia,Thank you for taking the time to share your feedback regarding your recent stay with us.We're pleased to hear that you found our hotel very accessible from Zurich Airport and that you enjoyed the great selection of foods in our breakfast buffet. However, we apologize for the inconvenience caused by the dusty and noisy air conditioning system. Please know that we take cleanliness and comfort seriously, and we will address this issue promptly to ensure a more pleasant experience for our guests.Your feedback regarding the pastries is also noted, and we will work on improving the freshness of our baked goods to meet your expectations in the future.We appreciate your valuable feedback as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with an enhanced experience.Warm regards,

10/10 - Excelente

William

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the location near airport
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afzaal Sikander em 29 de mar. de 2024
Dear William,Thank you for sharing your feedback on Expedia!We are delighted to hear that you loved the location of our hotel near the airport. Providing convenience and easy access to transportation hubs is one of our priorities, and we are thrilled that our location met your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

10/10 - Excelente

Ronald, Owatonna

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very convenient.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front desk em 27 de mar. de 2024
Dear Ronald,Thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards

10/10 - Excelente

nancy, Rancho Palos Verdes

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front desk em 15 de abr. de 2024
Dear Nancy,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards

10/10 - Excelente

Patrick Alain

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really liked the hotel
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Office em 24 de mar. de 2024
Dear Patrick Alain,Thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards

8/10 - Boa

Adam

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nothing special
Hospedou-se por 1 diária em mar. de 2024
Resposta de front office em 19 de mar. de 2024
thank you for the feedback regarding your stay in our Hotel. We appreciate that you took the time to review your stay and hope to welcome you again in our Hotel.

10/10 - Excelente

Maria

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great airport hotel.
Hospedou-se por 1 diária em fev. de 2024
Resposta de front office em 19 de mar. de 2024
thank you for the feedback regarding your stay in our Hotel. We appreciate that you took the time to review your stay and hope to welcome you again in our Hotel.

6/10 - Ok

cathryn

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Never offered our Expedia VIP perks !! Had to ask !! They had no idea they were a thing! No king bed given as requested on booking so had to request a room move ! These big hotels like to think they’re something and charge for it but they’re not.. the welcome station of water and bits left empty and trashed by the end of the day not kept clean or replenished.. room way too hot no way to cool it down probably won’t pick this hotel again
Hospedou-se por 2 diárias em mar. de 2024
Resposta de front office em 19 de mar. de 2024
thank you very much for the feedback regarding your stay in our Hotel. We thank you for being our guest and we regret that we were not able to convince you about our service and our hotel. Once again we want to apologize and we hope to get a second chance to convince you of our high level standard. Kind regards,

10/10 - Excelente

William

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice, clean, and safe hotel quite literally across the access road to the airport. Walkable and convenient. I will stay there again. Dining options were excellent with an incredibly friendly staff.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Office em 24 de mar. de 2024
Dear William,Thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards

8/10 - Boa

Nina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Comfortable room. Easy access from both airport and train.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afzaal Sikander em 9 de mar. de 2024
Dear Nina,Thank you for sharing your feedback regarding your recent stay with us on Expedia. We are delighted to hear that you found our room comfortable and that you appreciated the convenient access from both the airport and train station.Your satisfaction is our priority, and we are thrilled that you had a positive experience during your time with us. If there is anything else we can do to enhance your future stays, please do not hesitate to let us know.We look forward to welcoming you back on your next visit to the area.Best regards,

10/10 - Excelente

Keith

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The place is fantastic. The food at the restaurant is however steeply priced compared to the quantities
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afzaal Sikander em 9 de mar. de 2024
Dear Keith,Thank you for taking the time to share your experience with us on Expedia. We are thrilled to hear that you found our hotel fantastic.Your feedback regarding the pricing of the food at our restaurant is greatly appreciated. We strive to provide excellent value for our guests, and we will certainly take your comments into consideration as we continually work to enhance our offerings.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,

10/10 - Excelente

Erdener

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super service
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afzaal Sikander em 2 de mar. de 2024
Dear Erdener,Thank you for sharing your feedback with us. We appreciate your rating and are glad to see that you had a positive experience overall.Your input helps us ensure that we continue to provide excellent service to all our guests.We hope to have the opportunity to welcome you back for another great stay in the future.Best regards,

4/10 - Insatisfatória

Garry, New York

Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Office em 24 de mar. de 2024
Dear Garry,Thank you for your feedback. We apologize for falling short of your expectations during your recent stay with us. If you could provide further details regarding your experience, we would greatly appreciate the opportunity to address any concerns you may have had. Your satisfaction is our priority, and we hope to have the chance to make it right for you in the future.Best regards,