Dear Luciana, Thank you for taking the time and sorry for the late answer. It is a pleasure to read that you enjoyed your stay with us and you felt that you were staying with friends! This is our goal at hotel Zermama and we are happy that it worked with you. Thank you also for your words towards Margarida, Sandrine and me, your words help us to improve our services every day. We hope to see you a next time in Zermatt and wish you all the best. Best regards

Dear Berna,Thank you for your review and the perfect score!It is a pleasure to read that you enjoyed the location of the hotel and its staff!We look forward to see you again in Zermatt,Best regards

Dear Rekha,Thank you for your message and for your review. As we had the possibility to talk at the hotel, the room we assigned you is the same room you booked. For a next occasion we recommend you a higher category such as MAMA'S Double M or MAMA'S Double L.Greetings from Zermatt,

Thank you for your review!Best regards

Dear valued guest,Thank you for taking the time to provide us with your detailed feedback regarding your recent stay at Zermama Hotel. We appreciate your comments and would like to address each point you raised.We are delighted to hear that you enjoyed the modern ambiance of our hotel, including the dark wood theme and the breathtaking views from the room's large windows. We strive to create a comfortable and visually pleasing environment for our guests, and we are glad that it resonated with you. The electric curtains and rain showers in the bathrooms are indeed some of the features we take pride in.Regarding the size of our single rooms, we understand your concerns. While we strive to make the most of the available space, we acknowledge that they may be smaller compared to some other hotels you have visited. We apologize if this caused any inconvenience during your stay. For a next occasion we reccomend you to ask our staff for a different room category.We apologize if the single beds did not meet your expectations in terms of length. They are 200cm long but we understand that taller guests may have found them less comfortable. We appreciate your feedback on this matter and will look into possible solutions to enhance the comfort of our beds.We have taken note of your comments regarding the lack of space for a small table or chair in the room. Your feedback is important to us, and we will explore ways to optimize the room layout to provide a more convenient and comfortable experience for our guests.We appreciate your feedback regarding the placement of the electrical sockets. Your comments help us identify areas for improvement, and we will assess the possibility of adjusting the location of the sockets for greater convenience.While we do not have air conditioning in the rooms, we apologize if the temperature was uncomfortable during your stay. We are glad to hear that opening the bathroom window helped regulate the temperature. On a positive note, we are pleased that you found our hotel's location convenient, with easy access to Zermatt Train Station, Gornergrat stations, and the attractions on Zermatt high street. We aim to offer a prime location for our guests to explore the beauty of Zermatt and its surroundings.Once again, thank you for your valuable feedback. We appreciate your opinion and hope to have the opportunity to welcome you back to Hotel Zermama in the future, providing you with an improved experience that exceeds your expectations.Warm regards,

Thank you for your feedback!Best regards from Zermatt

Dear Devin,Thank you very much for your valuable feedback.We are delighted to read that you enjoyed our beautiful hotel and that you describe our staff as amazing!We look forward to welcome you back in Zermatt,Best regards,

Dear Li,Thank you for your feedback, we appreciate your feedback towards our hotel but especially our staff!We look forward to welcome you back in Zermatt, Best regards

Dear Wendell,Thank you for your feedback! I'm delighted to read that you enjoyed our hotel, its location and the service of our staff.We look forward to welcome you again in the future,Best regards,

Dear Benjamin,Thank you for your review! We are thrilled to read that you enjoyed your meals at the hotel, as well as the service from our staff.We look forward to welcome you back to Zermatt,Best regards,

Dear Dominika,Thank you for your review! we are happy to read that you enjoyed the location of the hotel, the comfort of our beds, the design of the rooms and the views from your balcony!We look forward to welcome you back to Zermatt,Best regards,

Dear Aleta,Thank you very much for your review. It is a pleasure to read that you enjoyed your stay, specially the small details that Mama prepares for her darlings!We look forward to welcome you in the future in Zermatt,Best regards,

Thank you for your feedback! We look forward to see you in the future in Zermatt,Best regards,

Dear guests,Thank you very much for your review. It is a pleasure to read that you consider us the "Best in Zermatt"If you come back to Zermatt, it would be a pleasure to see you again!Best regards,

Lieber Niklas, Herzlichen Dank für Ihr Feedback. Wir freuen uns riesig zu lesen dass Sie uns als Top Hotel bewerten! Wir würden uns freuen, Sie wieder bei uns begrüssen zu dürfen. Beste Grüsse aus Zermatt,

Lieber Gast Mama dankt für die tolle Rückmeldung. Wir freuen uns bereits riesig auf deinen nächsten Besuch im Hotel Mama Zermatt. Herzliche Grüsse von der Mama Family

Lieber Gast Mama dankt für die tolle Rückmeldung. Wir freuen uns bereits riesig auf deinen nächsten Besuch im Hotel Mama Zermatt. Herzliche Grüsse von der Mama Family

Lieber André Mama dankt für die tolle Rückmeldung. Wir freuen uns bereits riesig auf deinen nächsten Besuch im Hotel Mama Zermatt. Herzliche Grüsse von der Mama Family

Dear Scott Thank you very much for your feedback! We are happy to see you another time at the Mama. Best regads

Dear Apostolos Thank you very much for your feedback. We would be happy to see you again with us! Best regards

Dear guests Thank you very much for staying with us at the Hotel Admiral. We would also especially thank you for sharing your impressions and thoughts about your stay. We are very happy to hear you enjoyed your time at our hotel and are looking forward to welcoming you again. Best Regards, Sandrine Julen Owner and Manager

Dear Ajay Thank you very mutch for your kind review. It was a pleasure to have you in our hotel. We will renew the whole hotel this summer and keep in mind what you said about the pillows. Thanks for everything and see you soon :)

Lieber Gast, Vielen Dank für Ihren Besuch in unserem Hotel Admiral. Wir möchten Ihnen auch speziell dafür danken, dass Sie Ihre positiven Erlebnisse und Anregungen hier teilen. Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und hoffen Sie wieder bei uns begrüssen zu dürfen. sonnige Grüsse aus Zermatt.

Thank you very much for staying with us at the Hotel Admiral. We would also especially thank you for sharing your impressions and thoughts about your stay. We are very happy to hear you enjoyed your time at our hotel and are looking forward to welcoming you again.

Dear Rene Thank you for your kind review, we really appreciate it! It would be a pleasure to welcome you again next winter in our complete renewed hotel :) Greetings Team Admiral

Dear Yasukuki Thank you very much for staying with us at the Hotel Admiral. We would also especially thank you for sharing your impressions and thoughts about your stay. We are very happy to hear you enjoyed your time at our hotel and are looking forward to welcoming you again

Thank you very much for staying with us at the Hotel Admiral. It's nice to hear that you had a good sleep while listening to the river. We would also especially thank you for sharing your impressions and thoughts about your stay. We are very happy to hear you enjoyed your time at our hotel and are looking forward to welcoming you again. Best Regards

Thank you very much for staying with us at the Hotel Admiral. We would also especially thank you for sharing your impressions and thoughts about your stay. We are very happy to hear you enjoyed your time at our hotel and are looking forward to welcoming you again. Best Regards,

Thank you very much for staying with us at the Hotel Admiral. We would also especially thank you for sharing your impressions and thoughts about your stay. We are very happy to hear you enjoyed your time at our hotel and are looking forward to welcoming you again. Best Regards

Dear Wee Choo, Thank you very much for staying with us at hotel Admiral. We are more than happy to hear you enjoyed your stay and would also specially thank you for taking your time to write such a positive feedback. We hope to welcome you again and send our best Regards

Liebe Marianne, Vielen Dank für Ihren Besuch bei uns. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben. Wir freuen uns Sie wieder bei uns begrüssen zu dürfen.