Muito obrigado pelas suas palavras, nossa equipe está sempre pronta para sua atenção.

É um prazer para nós saber que sua experiência superou suas expectativas. Nossa prioridade número um é tornar a experiência de cada hóspede excepcional e o mais especial possível.Esperamos que o Barceló Maya Caribe seja o seu resort preferido para a sua próxima visita à Riviera Maya e ao México.

Querido convidado, É sempre bom saber que nossos hóspedes voltaram para casa com ótimas lembranças de suas férias e estamos muito gratos pelo tempo e esforço que você dedicou para compartilhar sua experiência pessoal no hotel Barceló Maya Caribe.

Thank you for spending your vacation at Barceló Maya Caribe and the time you have taken to share your impressions about your stay. We always try to do our best to satisfy our guests and make their vacation enjoyable; I would also like to assure you that guest feedback is very important to us as we know they help us to continue improving our services. We look forward to serving you again in the future. Best Regards,

Caro viajante Na Barceló acreditamos que sempre há espaço para melhorias e os seus comentários ajudarão a nossa equipa no esforço contínuo para ir de encontro às expectativas dos nossos hóspedes, pelo que agradecemos o tempo que dedicou ao seu dia para partilhar as suas críticas construtivas Cumprimentos

Querido invitado, Nos decepcionó mucho leer su experiencia durante su estadía en nuestro hotel Barceló Maya Caribe, aunque lamentablemente una disculpa no alterará el resultado de su experiencia en esta ocasión, por favor crea que la extendemos con toda sinceridad. Saludos

Dear traveler, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Barceló Maya Caribe hotel. Regards,

Dear Guest, Thanks for your rating. Regards,

We regret to hear that our mall's closing time did not meet your expectations. We strive to balance guest enjoyment with sensible operating hours, and we'll consider your feedback for future adjustments.It is heartening to know that you appreciated the mall, the arcade, and the diverse dining options at Barceló Maya Caribe - All Inclusive. We are also thrilled that you found the room cleanliness, hotel condition, service, and amenities to be of a high standard.We are looking forward to welcoming you again. All the best!La Gerencia

Dear Sir,Thank you very much for this kind review.Your appreciation for the immaculate condition of our rooms is truly valued as we strive to provide a comfortable and spotless environment for our guests. It's delightful to know that our hotel's condition met your expectations and that our service exceeded them, ensuring a memorable experience. We're equally glad that you found the amenities in your room to be top-notch, enhancing the pleasure of your stay.We take pride in our resort's beautiful beaches and the friendliness of our staff, which, along with our extensive services, contribute to the unique charm of Barceló Maya Caribe - All Inclusive. It is our pleasure to create a welcoming and enjoyable atmosphere for all our guests.We look forward to a return visit from you in the future.Best wishes,La Gerencia

Querida señora, Muchas gracias por la reseña acerca de su experiencia en Barceló Maya Caribe - All Inclusive y la inmejorable valoración que ha compartido.Nos complace saber que la limpieza de la habitación y las comodidades ofrecidas estuvieron a la altura de sus expectativas y que la condición de nuestro hotel contribuyó a una experiencia positiva durante su estancia.Aunque percibimos su puntuación de servicio como neutral, nos gustaría asegurarle que en Barceló Maya Caribe - All Inclusive, nos esforzamos continuamente por ofrecer un servicio de excelencia y estamos comprometidos con la mejora constante. Sus comentarios nos sirven de guía en este propósito.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,La Gerencia

Dear Mr Tyler,Thank you for sharing your experience with us.We are genuinely sorry to hear about the aspects of your experience that did not meet the high standards we strive to uphold, especially regarding your dining experience. We truly regret any discomfort you and your wife may have experienced. Our food services follow strict quality and temperature control procedures to ensure guest safety, and we are disturbed to learn about your concerns. Rest assured, we will look into this matter to reinforce our protocols.On a brighter note, we are heartened that you found your room to be clean and appreciated the services and amenities provided. Your consistent loyalty over the years is incredibly valued, and we are grateful that you have chosen our resort for your visits to Mexico.We are looking forward to welcoming you again. All the best!La Gerencia

Dear Sir,Thank you very much for this kind review.It brings us immense joy to learn that the immaculate condition of our rooms, the comprehensive selection of amenities, and the attentive service provided by our team contributed to a memorable experience at Barceló Maya Caribe - All Inclusive. We strive to maintain our hotel at the highest standards and it is rewarding to see these efforts reflected in your satisfaction.Your kind words are a testament to the dedication of our staff in creating unparalleled guest experiences. Thank you for choosing our resort for your getaway, and for highlighting the aspects that made your stay exceptional.We look forward to a return visit from you in the future.Best wishes,La Gerencia

Dear Madam,Thank you for the time taken to share your experience of staying with us.We are thrilled to hear that our pools and the pristine beach provided a beautiful backdrop for your stay. It's wonderful that the room amenities and premium liquor selections added to your enjoyment. We also take note of your comments on the food, and while it may not have surpassed your expectations, we hope you found some favorites among the culinary offerings.Your intent to return is the highest compliment we can receive, and we are humbled by your positive feedback on the room cleanliness and the resort's overall ambiance. We are committed to providing a luxurious and comfortable experience, and it's rewarding to know we succeeded during your visit. The Barceló Maya Caribe team looks forward to welcoming you back for another memorable getaway.We hope to welcome you back. Best wishes,La Gerencia

Dear Sir,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,La Gerencia

Dear Mr James,Thank you very much for this kind review.We are happy you had an enjoyable stay with us and that you appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,La Gerencia

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to know that the condition of our resort exceeded your expectations and that you enjoyed the easy access to our well-maintained beach. Our housekeeping team will be pleased to hear that their dedication to cleanliness shines through, ensuring an immaculate environment for our guests. The positive feedback on our room amenities and the service provided by our team is much appreciated and serves as encouragement to continue delivering exceptional experiences.The entire team at Barceló Maya Caribe - All Inclusive is passionate about creating memorable stays, and it is heartwarming to hear that we have succeeded in making your visit special. Thank you for choosing us for your getaway, and we look forward to the opportunity to serve you again.It would be our pleasure to have you return on another occasion. Very best wishes,La Gerencia

Dear Guest,We are delighted we were able to meet your expectations and that you appreciated our central location.We look forward to a return visit from you in the future.Best wishes,

Dear Mr Barrette Kelley,Thank you for sharing your experience with us.We regret to hear that your check-in process did not meet the swift standards we aim for, and that the delay in accessing your room caused inconvenience. Furthermore, it is concerning to learn that the communication regarding your premium guest status was not clearly conveyed by your booking provider, resulting in a less than satisfactory dining experience due to dress code misunderstandings. We sincerely apologize for the disruption caused by the unintended wake-up call and the subsequent confusion regarding your room access. It is apparent that these incidents detracted from the premium experience we strive to provide, and for that, we express our genuine regret.We are disheartened to hear that the service from our beach restaurant staff did not live up to our usually high standards of hospitality. Your feedback highlights areas where we must focus on improvement. That said, we are pleased to know that the cleanliness of your room and the overall condition of our hotel were up to the mark, as we pride ourselves on maintaining a pristine and welcoming environment for our valued guests.We are looking forward to welcoming you again. All the best!

Querido señor, Gracias por tomarse el tiempo de compartir su valoración con nosotros en esta plataforma.Lamentamos saber que aspectos de nuestras instalaciones no cumplieron con sus expectativas. Queremos asegurarle que la satisfacción de nuestros huéspedes es nuestra prioridad y agradecemos sus observaciones, las cuales tomamos en consideración para futuras mejoras.Nos complace que haya disfrutado de la limpieza de su habitación y de las atenciones de nuestro personal. En el Barceló Maya Caribe nos esforzamos por ofrecer un servicio excepcional y nos alegra que nuestras amenidades hayan sido de su agrado. Le recordamos que nuestro complejo fue renovado en 2014 y contamos con una hermosa playa que es altamente valorada por nuestros huéspedes, así como un extenso resort que ofrece una amplia variedad de servicios.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.

Dear Madam,Thank you for taking the time to share your review.We are truly disheartened to hear your expectations were not met regarding the cleanliness of your room and the friendliness of our staff. These aspects are usually highlighted as positives by our guests, so your comments are particularly concerning to us. We take immense pride in our resort's condition and strive to provide well-appointed amenities for our guests' comfort and enjoyment.While we wish every guest's stay to be flawless, we regret that we did not achieve this for you. It is our hope that you were able to still enjoy the beautiful beaches and various services our resort offers. We would be honored to have another opportunity to showcase the high standards we are known for.We hope we can provide you with an improved stay in the future. Kind regards,La Gerencia

Dear Madam,Thank you for the time taken to share your experience of staying with us.We regret to hear that the buffet food temperature did not consistently meet your expectations and that the pizza did not cater to your taste. Our culinary team is devoted to providing a diverse array of delectable options and we apologize for any inconsistencies encountered. We take pride in our 24-hour sports bar and are glad that it provided you with enjoyable snack choices.It is heartening to learn that the cleanliness of your room, the frequent replenishment of your fridge, and the variety of dining options contributed to a memorable experience. Your appreciation of the A la Carte restaurants' quality, the unwavering dedication of our service team, and the well-maintained resort grounds are highly encouraging. We are also delighted that the lush pathways and beautiful beach area enhanced your stay. Thank you for acknowledging these aspects that are integral to the Barceló Maya Caribe experience.We hope to welcome you back. Best wishes,La Gerencia

Dear Sir,Thank you very much for this kind review.It is truly rewarding to know that our expansive resort provided everything you and your friends needed for an unforgettable experience. We take pride in our strategic location connected to the mall, offering ease and convenience for our guests. Your commendation of our nightly shows, the extensive buffet options catering to various dietary requirements, and the excellent à la carte dining experiences are much appreciated.The pristine beach and our pool facilities are indeed guest favorites, and we are glad to hear that the abundance of chairs contributed to your enjoyment. Our team works diligently to maintain the highest standards of cleanliness and service, and your recognition of their efforts in the room amenities and overall hotel condition is a testament to their hard work. The positive atmosphere you encountered is what Barceló Maya Caribe - All Inclusive strives to provide for each guest, and we are overjoyed that it resonated with you. Thank you for choosing us for your holiday, and we look forward to creating more memorable experiences for you in the future.We look forward to a return visit from you in the future.Best wishes,La Gerencia

Dear Madam,Thank you for the time taken to share your experience of staying with us.We regret to hear that our night entertainment did not meet your expectations. Our team strives to provide a diverse range of evening activities to cater to the varied tastes of our guests, and we will continue to seek ways to enhance our entertainment offerings.We are delighted, however, to know that you found our rooms to be immaculately clean, the condition of our hotel to your satisfaction, and our service commendable. Rest assured that we will uphold these high standards to ensure exceptional experiences for all our guests.We hope to welcome you back. Best wishes,La Gerencia

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,La Gerencia

Dear Sir,Thank you very much for this kind review.Your commendation on the impeccable cleanliness of our rooms is greatly appreciated, and we are delighted to know our hotel's condition met your expectations. It is particularly gratifying to receive such high praise for our service; our staff takes great pride in offering a memorable experience to our guests. Your enthusiasm for our hotel is very much shared by the team here; we are all looking forward to your next visit.We look forward to a return visit from you in the future.Best wishes,La Gerencia

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We regret to hear that certain aspects of your stay did not fully meet your expectations, and we extend our sincerest apologies for any inconvenience you may have experienced. Our team strives to maintain impeccable standards in both service and accommodations, and we take your feedback seriously as it helps us to improve.We are delighted, however, that you appreciated our beautiful beach, the friendliness of our staff, and our prime location. These are indeed among the aspects of our resort that we take great pride in, and we are glad they contributed positively to your experience. Thank you for highlighting these strengths in your review.It would be our pleasure to have you return on another occasion. Very best wishes,La Gerencia

Dear Madam,Thank you for the time taken to share your experience of staying with us.We regret to hear that the accommodation provided for three adults did not meet your expectations in terms of space. We take pride in our ability to offer a variety of room categories and it seems we missed the mark in ensuring your comfort. Our team strives to allocate rooms that best suit our guests' needs and, while we understand your concerns, please note that the room configurations are designed to optimize the space while delivering the comfort and quality associated with the Barceló Maya Caribe name.It is concerning to learn of your observations regarding the interaction between our management staff and the waiters. Respectful and supportive work environments are paramount, and we will certainly reflect on your comments to ensure our management practices are consistent with our high standards.On a positive note, we are delighted to hear that our resort's amenities and activities provided a great experience for you. Your commendations regarding the quality of our beach, pools, and the well-kept grounds are truly appreciated. We are also pleased that the overall cleanliness and condition of the hotel contributed positively to your stay. While the food received mixed feedback, we hope you found some options to your liking and enjoyed the variety offered through our all-inclusive program.We hope to welcome you back. Best wishes,La Gerencia

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are elated to know that the cleanliness of our rooms, our well-maintained hotel condition, the high standard of service, and our room amenities provided you with a 100% satisfactory experience. At Barceló Maya Caribe - All Inclusive, we are committed to creating memorable moments for our guests, and it brings us immense joy to learn that we have succeeded in doing so for you.Your kind words truly inspire us to continue delivering exceptional experiences in our little slice of paradise. We eagerly await the opportunity to welcome you back to the beautiful shores of the Riviera Maya.It would be our pleasure to have you return on another occasion. Very best wishes,La Gerencia

Dear Guest, Thank you for this great review.We are thrilled to hear that we exceeded your expectations and that you had a lovely stay with us. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it is always rewarding to receive such positive feedback.We look forward to welcoming you back soon. Kind regards,La Gerencia

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.Your commendations on the immaculate condition of our accommodations and the comprehensive nature of our amenities delight us. It is our highest priority to provide a comfortable and satisfying stay, and knowing we have succeeded is truly gratifying.Further, we are thrilled that our dedicated service team contributed to your exceptional experience. The essence of Barceló Maya Caribe - All Inclusive is to deliver unparalleled service and create memorable moments for our guests. Your recognition of our efforts is the best reward we could hope for.It would be our pleasure to have you return on another occasion. Very best wishes,La Gerencia

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It is heartening to hear your appreciation for the expansive size of our resort and the beautiful beachfront that we take great pride in. Our housekeeping team will be thrilled to learn that their dedication to maintaining immaculate room conditions has contributed positively to your experience.The culinary variety at our buffet and diverse restaurant options are designed to cater to the unique tastes of our global guests, and it is gratifying to receive your commendation in this aspect. We are particularly grateful for your kind words regarding the warm hospitality of our staff. Valerio May and Angel Teh, along with the rest of our team, are the heart of our service commitment, striving to create an inviting and friendly atmosphere for our valued guests like yourself.Your recommendation is the highest compliment we can receive, and we are sincerely thankful for it. Rest assured that we will continue to uphold the standards that made your stay an enjoyable one.It would be our pleasure to have you return on another occasion. Very best wishes,La Gerencia

Dear Mr Robert,Thank you for sharing your experience with us.We regret to hear that the check-in process did not meet your expectations and apologize for the inconvenience of the rooms not being ready on time. We strive to provide efficient service, and your comments serve as an invaluable tool for our ongoing efforts to enhance our guests' experience.It is delightful to learn that you enjoyed the variety of dining options, the convenience of navigating our resort, and the pristine beauty of our beaches. We are also glad to hear that our nightly entertainment added enjoyment to your stay, and that the room amenities contributed positively to your overall comfort. At Barceló Maya Caribe - All Inclusive, we take pride in creating memorable experiences, and your appreciation for these aspects of our resort is truly gratifying.We are looking forward to welcoming you again. All the best!La Gerencia

Dear Sir,Thank you very much for this kind review.It brings us immense joy to know that our beach and its gentle entry into the crystal-clear waters contributed positively to your experience. We're also thrilled that the cleanliness of our rooms, the condition of our hotel, and the attentive service provided by our team met your expectations and added to the enjoyment of your stay. Your satisfaction with the amenities in your room is equally gratifying, as we strive to ensure that every aspect of your time with us at Barceló Maya Caribe - All Inclusive is memorable.We believe it’s the little details that help create the perfect vacation, and we’re glad that you were able to appreciate the beauty of our location and the dedication of our staff. Thank you once again for choosing us for your getaway.We look forward to a return visit from you in the future.Best wishes,La Gerencia

Dear Madam,Thank you for the time taken to share your experience of staying with us.We regret to hear that your experience with our hospitality did not meet your expectations, particularly regarding the upgrade process. Our aim is to provide seamless and comfortable transitions for all our guests, and we apologize for any inconvenience you may have encountered. Rest assured that we strive to ensure that all guests feel valued and receive prompt assistance with any requests.It is heartening to know that you found Barceló Maya Caribe - All Inclusive to be a beautiful resort and that the aspects of room cleanliness, hotel condition, service, and room amenities were to your satisfaction. Your kind words affirm the dedication of our team to create a welcoming and enjoyable environment for our guests. We are particularly proud of our well-maintained premises and the attentive service provided by our staff.We hope to welcome you back. Best wishes,La Gerencia

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It is truly rewarding to know that our efforts to maintain the impeccable condition of our resort have been recognized. We are also delighted that the service provided by our dedicated team contributed to the enjoyment of your stay.We're overjoyed to hear that you had the opportunity to swim with the turtles right off our beautiful beach and that the room amenities met your expectations for a comfortable and enjoyable experience. Your kind words validate our commitment to providing exceptional guest experiences at Barceló Maya Caribe - All Inclusive.It would be our pleasure to have you return on another occasion. Very best wishes,La Gerencia

Dear Sir,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,La Gerencia

Dear Sir,Thank you for sharing your experience with us.We regret to hear that the room conditions and mattress did not meet your expectations. While our facilities were recently refurbished, we understand that comfort is paramount, and we continually strive to provide the most restful and relaxing environment for our guests.It is delightful to learn that you found the food to be excellent and the grounds beautifully maintained. We are also glad that the friendliness of our staff contributed positively to your overall experience at Barceló Maya Caribe - All Inclusive. Our team takes great pride in offering our guests beautiful beachfront locations and a variety of services to ensure a memorable vacation.We are looking forward to welcoming you again. All the best!La Gerencia

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that our pristine beach and pool areas met your expectations and that the variety of culinary options was to your satisfaction. Our team takes great pride in delivering warm and hospitable service, and we are glad that you felt well-received during your visit.Although our resort is expansive, we hope that the walking allowed you to fully explore and enjoy the extensive facilities that Barceló Maya Caribe - All Inclusive has to offer.It would be our pleasure to have you return on another occasion. Very best wishes,La Gerencia

Dear Sir,Thank you very much for this kind review.We are thrilled to hear that you found the grounds of Barceló Maya Caribe - All Inclusive to be so great, as we strive to create a memorable and enjoyable environment for our guests. It's equally rewarding to know that the cleanliness of your room, the condition of our hotel, and the range of amenities provided were able to meet your expectations and enhance your experience. Above all, it is the service from our dedicated staff that makes us proud, and we are delighted that it resonated so positively with you. Your kind words serve as an encouragement to continue offering our guests an exceptional stay in the heart of the Riviera Maya.We look forward to a return visit from you in the future.Best wishes,La Gerencia