Estimado Marco,Obrigado pela sua avaliação, que será compartilhada com os departamentos envolvidos para melhorias.Esperamos que você nos dê outra oportunidade para sua próxima estadia.Saludos,Henry MartijnChief Operating Officer

Dear Marcio Andre,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kind regards,Henry MartijnChief Operating Officer

Obrigado pelos comentários e feedback positivo em relação ao ar condicionado, às camas, ao quarto e à localização. Além disso, é bom ler que você achou o quarto espaçoso e gostou da varanda. Certamente vou discutir os outros pontos com a nossa equipe para ajustá-los imediatamente para que possamos continuar com a nossa boa qualidade.

Dear Tassiana, Thanks for your feedback and for having chosen us to spend this vacation. We would like to apologize for not completely having fulfilled your expectations regarding the cleaning of your rooms. We are committed to deliver an excellent service therefore we rest assured that this will be reinforced to avoid it to happen again. Regards, Jose Abreu General Manager

Dear Leverson, Thanks for your review and for sharing your experience with others. It is much appreciated. We hope we can serve you again in the future and surpass your expectations. Regards, Jose Abreu General Manager

Dear Helena, Thanks for your review. We appreciate it very much and hope we can serve you again soon so we can offer you a better stay and meet your expectations 100%. Regards, Jose Abreu General Manager

Dear Juliana, Thank you for having chosen us to spend this vacation. We are happy to read that we could meet your expectations and understand that there is always room for improvements so we will continue to work on them in order to surpass your expectations in your next stay. Regards, Jose Abreu General Manager

Dear guest, Thanks for your feedback and for sharing it with others. We understand there is always room for improvement and your opinion plays a key role in this continuous process. We look forward to serving you again in the future. Regards, Jose Abreu General Manager

Dear Elci, Thanks for this review. We appreciate you took the time to do it. We would like to apologize for not completely fulfilled your expectations and rest to say we are working on improvements in all areas. We look forward to serving you again soon so you can experience those ones. Regards, Jose Abreu General Manager

Dear Renato, Warm greetings from ACOYA Curacao. Thanks for having stayed with us. We are happy to read that you enjoyed your stay with us and look forward to serving you again soon. Regards, Jose Abreu General Manager

Dear Evilasio, Thanks for the review. We appreciate your feedback and are happy to read we could meet your expectations. We look forward to welcoming you back soon. Regards, Jose Abreu General Manager

Dear Andreza, Thanks for your positive review. We appreciate it and are happy to read that your expectations were met. We look forward to serving you again and to surpass your expectations. Regards, Jose Abreu General Manager

Dear Jorge, Thank you for your feedback. We appreciated very much and are sad to read that we could not meet your expectations in certain aspects. Rest to say that we take your comments very seriously and will do the best to improve our breakfast. This change will be noticed shortly. Regards, Jose Abreu General Manager

Dear Evantro, Thanks for your review and we are very happy to know that your expectations were met and look forward to welcoming you back very soon! Jose Abreu General Manager

Dear Rodrigo, We appreciate your comments very much. Thanks for your review. Regards, Jose Abreu General Manager

Dear Karnen,Thank you for this exceptional 5 out of 5 review. We strive to provide our guests with the best service and it's rewarding to see that we succeeded.Looking forward to host you back soon.Kind regards,Henry MartijnChief Operating Officer

Dear Marlon,Thank you for your review. We suggest for a next visit to book a 2-Bedroom unit as is mentioned in the clear information on the site.Hoping to welcome you back in the future.Kind regards,Henry MartijnChief Operating Officer

Estimado Victor,Muchas gracias por sus alagos. Nuestro equipo hace su maximo esfuerzo para tener huespedes satisfechos como usted.Saludos,Henry MartijnChief Operating Officer

Estimado Victor,Le agradecemos por esta buena recensia y contentos de que le haya gustado nuestro servicio.Esperamos darle la bienvenida pronto.Saludos,Henry MartijnChief Operating Officer

Dear Varun,Thank you for this excellent review and are happy you liked the Villa and your stay with us.Looking forward to host you back soon.Kind regards,Henry MartijnChief Operating Officer

Dear Cheyenne,We appreciate this excellent review and are happy you enjoyed your stay with us. It is our duty to have satisfied guests such as yourself who will for sure recommend staying at Acoya.Hopefully we will host you back soon.Kind regards,Henry MartijnChief Operating Officer

Dear Vernon,Thank you very much for this wonderful review and look forward to hosting you back soon.Kind regards,Henry MartijnChief Operating Officer

Dear Timika,Thank you for this review. It is good to know what is not stated on the website. When on the island it is always suggested to rent a car which is more convenient. Our shuttle has set times. Your obsevations are noted and to be discussed with the team for improvement where necessary.Kind regards,Henry MartijnChief Operating Officer

Dear Kellie,Thank you for this review. Our staff do their utmost on a daily basis to have satisfied guests such as yourself and are happy that yo enjoyed your stay with us. Your comments about the hot water will be shared with the maintenance team for improvement.We look forward to welcoming you back.Kind regards,Henry MartijnChief Operating Officer

Dear Eleanor,Thank you for sharing your 5 star rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!Kind regards,Henry MartijnChief Operating Officer

Dear Adam,Thank you for your feedback. We apologize for the room not being ready at 4pm and to not completely meet your expectations. It is our duty to evaluate your observations and will for sure work on the improvements where necessary.Hopefully you can visit us again in the future and experience the best of Acoya.Kind regards,Henry MartijnChief Operating Officer

Chère Lynn,Merci d'avoir partagé un avis sur votre expérience récente. Notre équipe s'engage à fournir un service client de haute qualité et nous sommes ravis d'apprendre que nous avons fait un bonimpression sur vous. Nous espérons que vous nous rendrez visite bientôt.Cordialement,Henry MartijnPrésident directeur général

Dear Luigino,Thank you for this nice review. Your comments about the gardening is noted and will be discussed with the gardeners for improvement.Looking forward to host you back soon.Kind regards,Henry MartijnChief Operating Officer

Dear Nylah,Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. The plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!Kind regards,Henry MartijnChief Operating Officer

Dear Maria,Thank you for your nice review. Your observations about the convenience store will be discussed with the team for options.We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Kind regards,Henry MartijnChief Operating Officer

Dear Bjorn,Thank you so much for the positive rating. We hope to enhance this experience even further in the future and are indeed looking forward to your next visit.Kind regards,Henry MartijnChief Operating Officer

Dear Ken,We appreciate your review. The observations about the wifi will be shared with our IT Department for improvement and are happy you were satisfied with the other services which for sure helps us to do better every day.Looking forward to host you back soon.Kind regards,Henry MartijnChief Operating Officer

Dear Regina,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kind regards,Henry MartijnChief Operating Officer

Dear Dorothy,Thank you so much for your nice rating. We are indeed looking forward to your next visit!Kind regards,Henry MartijnChief Operating Officer

Estimada Paula,Muito obrigado pela avaliação positiva. Agradecemos imensamente o seu apoio e estamos muito felizes em saber que você teve uma experiência incrível conosco. Buscamos sempre oferecer um serviço de qualidade e satisfação aos hóspedes. Esperamos ter você de volta conosco!Saludos,Henry MartijnChief Operating Officer

Dear John,Thank you for your review. Based on follow up received and our apologies if the room you booked was not to your expectations based on the comments of small shower, my team offered you a reduced upgrade fee to another category which you accepted without any doubt and were brought to your villa by our Frontoffice Supervisor.Looking at these comments it is surprising but know that our staff did their utmost to accommodate you the best way possible.Kind regards,Henry MartijnChief Operating Officer

Dear Alyson,Thank you for your review which is appeciated. We recommend for your next visit to book a Deluxe Room which has a view and patio for your convenience. In regards to the gym observations it will for sure be communicated to the Spa team for improvement.Hoping that we can welcome you back soon to enjoy the best of Acoya.Kind regards,Henry MartijnChief Operating Officer

Dear Josecito,We appreciate your nice review and hope to welcome you back soon.Kind regards,Henry MartijnChief Operating Officer

Cher Stephane,Merci pour cette merveilleuse critique et sommes heureux que vous ayez apprécié votre séjour parmi nous.Au plaisir de vous accueillir bientôtCordialement,Henry MartijnChief Operating Officer

Dear Raysel,Thank you for sharing your experience with us which will be shared with the team to improve where necessary.Looking forward to host you back soon.Kind regards,Henry MartijnChief Operating Officer

Dear Ben,Your review is very much appreciated and are happy that you enjoyed your stay with us.Kind regards,Henry MartijnChief Operating Officer

Dear Paris,Thank you very much for your wonderful 5 star review and look forward to hosting you back soon.Kind regards,Henry MartijnChief Operating Officer

Dear Nelson,Your observations are well taken and it is unfortunate that you will not be visiting again due to a small shower. We have other room categories which can be booked as well and more spacious.Hopefully you will give us another opportunity.Kind regards,Henry MartijnChief Operating Officer

Dear Natalie,We thank you for this excellent review and will for sure share this with Michael our F&B Director, the F&B team and the Front Office team as a motivation to keep doing their utmost to have satisfied guests like yourself.Looking forward to host you back soon.Kind regards,Henry MartijnChief Operating Officer

Dear Kyle,Thank you for your nice comments which for sure gives us the encouragement to keep doing out utmost best to have satisfied guests like yourself.Looking forward to host you back soon.Kind regards,Henry MartijnChief Operating Officer

Dear Angelica,We thank you for your review and observations. The compliment about our employees will be shared with the team. Looking forward to host you back soon.Kind regards,Henry MartijnChief Operating Officer