I chose this hotel for the good reviews and the proximity to a work event I wanted to be able to walk to. Honestly, I didn't have a best experience and I'm not sure why people like this place to much.
The Good: I somehow ended up with a suite and the room was huge w separate kitchen. It was like a mini AirBnB.
The front desk staff was sparse, but friendly, however not very helpful when I asked for a walkable restaurant rec. She told me one restaurant and when I looked it up, it had bad reviews. There are lots of other options, so that was weird.
Other than that nice suite surprise, this hotel is SO AVERAGE.
The Bad: The pillows are shaped like marshmallows and are really not neck friendly.
The room was huge but the bathroom is tiny - I had a slow shower/tub drain. Maintenance came and he said it was slow because I didn't open the stopper all the way. He said he jetted it and then left the stopper off for me. It was barely different after he left.
Others have mentioned this, but the heat was not available! And it was pretty chilly the days I was there. It just blew cold air. Really annoying. I thought it was broken, but I didn't have time to deal with it.
Lots of stray hairs in the bathroom. Yuck. I was first floor and could hear lots of loud talking outside.
It's fine if it's convenient for you, but nothing special.
