Piscina externa, funciona das 6h às 22h, guarda-sóis, espreguiçadeiras

Avaliações de Omni Shoreham Hotel

4 out of 5
Omni Shoreham Hotel
2500 Calvert St Nw, Washington, DC

Avaliações

8,6

Excelente

Nota 10 - Excelente. 787 de 1300 avaliações" "
Nota 8 - Boa. 254 de 1300 avaliações" "
Nota 6 - Ok. 120 de 1300 avaliações" "
Nota 4 - Insatisfatória. 66 de 1300 avaliações" "
Nota 2 - Terrível. 73 de 1300 avaliações" "

9,0/10

Limpeza

8,8/10

Serviço e funcionários

8,6/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Joao

Hospedou-se por 2 diárias em out. de 2022
Resposta de Joao em 5 de nov. de 2022
My apologies for the inconvenience.

8/10 - Boa

Melanie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel!!! It was fantastic except for one thing: housekeeping was unbelievably loud; slamming doors, chatter, banging against the walls. Not everyone gets up early.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de deborah em 21 de mai. de 2024
Thank you for your feedback we here at the Shoreham are very happy to hear that you enjoyed your stay with us

8/10 - Boa

Rosemary, Woodbridge

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Classic hotel in nice neighborhood with easy walking access to nice restaurants. Staff at this hotel were top notch, very helpful
Hospedou-se por 1 diária em mar. de 2024
Resposta de deborah em 21 de mai. de 2024
Thank you for your feedback and we are happy you enjoyed your stay with us

8/10 - Boa

Elizabeth

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
While the property and staff are excellent I think a lot of services I’ve come to accept as standard were a separate charge which was surprising considering the price point of the property. Wi-fi not being included was surprising esp considering they had older TV’s which only allowed cromecast over wifi. Don’t bother paying for parking we easily found street parking all weekend right around the corner.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de deborah em 21 de mai. de 2024
Thank you for your feedback and letting us know the issue you and how your experience was with us here at the Shoreham.

6/10 - Ok

Jason

Viagem a dois
Pontos negativos: Comodidades
The pictures of the properly are deceiving. The pool was not open are room was small and stuffy. House keeping was slamming the doors at 930am when we had the do not disturb sign up. They only gave us one complimentary drink voucher it was two people on the reservation. Overall it was over hyped and over priced would not recommend or go back.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 20 de mai. de 2024
Dear Jason,Thank you for completing the survey regarding your recent stay at our property.Thank you for being a Select Guest member with Omni Hotels, your business is very important to us. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would like to sincerely apologize for the inconvenience that you encountered. We take pride in caring for our guests and we will take the necessary actions to ensure this experience is not repeated. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

10/10 - Excelente

Ethan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful hotel. Excellent rooms and service.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de deborah em 19 de mai. de 2024
Thank you for your feed back

10/10 - Excelente

Barbara

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Enough
Hospedou-se por 2 diárias em mai. de 2024
Resposta de sophie em 16 de mai. de 2024
Thank you so much for your rating, we are extremely happy to see that you had a great experience. Please make sure to visit us again. Sincerely,

10/10 - Excelente

Carsten

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Other the dated style, everything about the Shoreham was excellent, in particular the helpful staff and the nice heated pool.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de sophie em 16 de mai. de 2024
Thank you so much for your kind feedback. We are very proud of our Team and we will make sure to share your comments with them.

10/10 - Excelente

Sherri

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lovely, old world elegant hotel. Stunning lobby and modern room with vintage feel.
Hospedou-se por 1 diária em mai. de 2024
Resposta de sophie em 16 de mai. de 2024
Thank you Sherri for your review. We hope to see you back soon. Regards,

6/10 - Ok

Jennifer

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 4 diárias em mai. de 2024
Resposta de sophie em 16 de mai. de 2024
Thank you Jennifer for your review, please accept our apologies if your stay was not entirely to your satisfaction. We hope that you will give us a second chance. Sincerely

10/10 - Excelente

Michelle

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de sophie em 16 de mai. de 2024
Thank you Michelle, we are pleased to see that you enjoyed your time with us, away from home. We really appreciate you.Regards,

4/10 - Insatisfatória

Shoreh

Viagem a dois
Pontos negativos: Comodidades
While we appreciated the historic value of the hotel and even though the common areas are well taken care of, the rooms and the facilities within the room were in dire need of an upgrade and attention. We ended up switching rooms three times. The first one was next to a very loud boiler room and the fume in the hallway was unbearable. The second room smelled so bad that we could not breathe. We think a pet had an accident on the carpet. The last room’s AC was broken but we just ran out of energy to move and thankfully the weather became cooler. I have been to other Omnis and have loved those every time but this experience will make me think twice before I decide based on the brand name and past experience!
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 12 de mai. de 2024
Dear Shoreh,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham, I would like to formally apologize for your recent experience. At the Shoreham, we take pride in caring for our guests and we will ensure to target the areas that need improvement so that you and future guests do not repeat this experience. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely

10/10 - Excelente

Joanne

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 12 de mai. de 2024
Dear Shoreh,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely

10/10 - Excelente

Leslie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Michael em 10 de mai. de 2024
Hello Lesly, Thank you for completing the survey, we are very happy to see that you enjoyed your stay with us.If I can be of any assistance to you, please let me know. Have a great day!

10/10 - Excelente

Julie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
We really enjoyed our stay at the Omni Shoreham. A special thanks to Tulu who went above and beyond to help us. All of the door staff were friendly and helpful. Great facilities and great location.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Michael em 10 de mai. de 2024
Hello Julie, Thanks for completing the survey, we are very happy to see that you enjoyed your stay with us, thanks for your kind words, it will be celebrated with the Tulu and the team!.Hope to see you again.

10/10 - Excelente

Arthur

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel
Hospedou-se por 4 diárias em fev. de 2024
Resposta de sophie em 8 de mai. de 2024
Dear Arthur, thank you so much for your feedback. They are very important to us. We hope to see you back soon.

8/10 - Boa

Joshua

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very pretty. A bit old though but nice
Hospedou-se por 1 diária em mai. de 2024
Resposta de Michael em 10 de mai. de 2024
Hello Joshua, Thanks for completing the survey, we are very happy to see that you enjoyed your stay with us.Thanks for the nice rate!Hope to see you again.

10/10 - Excelente

Ihsan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beatiful
Hospedou-se por 1 diária em fev. de 2024

6/10 - Ok

Judith

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Overpriced and the front desk staff and some restaurant staff were less than impressive. I wouldn't choose this property again.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 5 de mai. de 2024
Dear Wanda,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would like to apologize for your experience. We will be conducting the necessary training for my team so that you and future guest do not have this experience. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

10/10 - Excelente

Kimberly

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 5 de mai. de 2024
Hello Kimberly,Thank you for your kind review. It helps to motivate and inspire our team to continue providing excellent service to you and future guests. We hope to see you again soon.Kindest Regards

6/10 - Ok

Marianne

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
This is clearly an old hotel that went through some updating. The lobby is a typical convention hotel entrance. There seemed to be only one elevator working. It took me two days to get the thermostat adjusted, and the air conditioning sounds like a plane taking off. They charge $4.95 per day for wifi which is ridiculous in this date and age. They remove the charge if one becomes a "member" which one then unwillingly does.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 3 de mai. de 2024
Dear Marianne,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. Thank you for sharing with us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On behalf of the Omni Shoreham Hotel, I would Like to apologize for your experience. Please know that we are working on improving the things you mentioned for you and future guests. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - Boa

Doris

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
House staff was very slow
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Michael em 1 de mai. de 2024
Hello Doris, Thank you so much for completing the survey, I am really sorry we fell short on your expectations, we will notify our Director of Housekeeping and we will address your comments.Hope to see you again, we will do better.

10/10 - Excelente

sandy

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love garden
Hospedou-se por 1 diária em abr. de 2024
Resposta de Michael em 1 de mai. de 2024
Hello Sandy, Thank you so much for completing the survey, I am very happy to see that you enjoyed our garden.Hope to see you again.If I can be of any assistance please let me know.

10/10 - Excelente

Jackie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had the best time everyone was awesome
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Valrie em 29 de abr. de 2024
Good evening Jackie,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed your stay, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - Excelente

Deborah

Pontos positivos: Condições e instalações da propriedade
Geeat
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Valrie em 29 de abr. de 2024
Good evening Deborah,Thank you so much for your great review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - Excelente

Idsacoow

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We have come to the shoreham hotel wx now and both times we have experienced noting nut good
Hospedou-se por 1 diária em abr. de 2024
Resposta de Valrie em 29 de abr. de 2024
Good evening Idsacoow,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed your stay, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - Excelente

Shawanna

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff and nice rooms.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Valrie em 29 de abr. de 2024
Good evening Shawanna,Thank you so much for your great review, It was an honor having you stay with us. I am pleased you enjoyed our accommodations, please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - Excelente

Nancy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 25 de abr. de 2024
Dear Nancy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Alton BaileyGuest Relations Manager

10/10 - Excelente

Beth

Hospedou-se por 1 diária em abr. de 2024
Resposta de sophie em 16 de mai. de 2024
Thank you Beth for your review, do not hesitate to visit us again. Regards,

10/10 - Excelente

Nichola

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This was a wonderful experience for my friend and I. Annett and Qazi in dining were wonderful and VERY welcoming. Crystal at the front desk was amazing, her welcome smiling and how she treated us when we arrived was profound. DEBORAH at the front desk had too much ATTITUDE for our liking when we went to pick up our new keys, she was a BIG turn off. Other than her our overall experience was amazing. Would definitely return and recommend this resort.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 22 de abr. de 2024
Hello Mary,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business and most importantly, thank you for sharing your kind words to the public. We look forward to seeing you soon. Kindest Regards

10/10 - Excelente

Francis

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love the beds and linens. Great sleep!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 22 de abr. de 2024
Hello Francis,Thank you for choosing the Omni Shoreham Hotel for your upcoming travel stay in the Nation's capital, we really appreciate your business. Most importantly, thank you for sharing your kind words to the public. we look forward to having you with us soon again. Kindest Regards

10/10 - Excelente

Nicholas

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de deborah em 23 de abr. de 2024
Dear Mr. Nicholas we are happy you enjoyed your stay here with us and we are looking forward to your return.

6/10 - Ok

Susan

Viagem de negócios
Pontos positivos: Limpeza e condições e instalações da propriedade
The beds were not comfortable and the sheets were like paper and made crinkle sounds every time you moved.. pillows hard
Hospedou-se por 1 diária em abr. de 2024
Resposta de Valrie em 22 de abr. de 2024
Good evening Susan,Thank you for your review, it was an honor having you stay with us here at the Omni Shoreham. I am so sorry your stay was not ideal. Please come and visit us again and let us know during your stay what we can do to make your stay more comfortable.My Kindest Regards,Valrie.

10/10 - Excelente

Sheila

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean room. Clean and beautiful pool fun for the family.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Valrie em 20 de abr. de 2024
Good evening Sheila,Thank you so much for your graet review. It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

6/10 - Ok

Lesley

Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sherry em 21 de abr. de 2024
Dear LesleyThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.

4/10 - Insatisfatória

Louise

Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
The first room they gave me reeked like dirty diapers and stale urine, and the bed didn’t look clean. The pillows were askew, etc. This was on the west side of the building. The button to call the front desk was broken and dialing 0 didn’t work (apparently the number is 12 or 14, go figure?) — so I walked a good distance back to lobby. When I asked to switch, they gave me an “upgrade” which was the same size/kind of room just 2 floors up. They also gave me a 1 free drink ticket. Felt a little cheap, not a real accommodation or show of service. Housekeeping also came and knocked loudly at 730AM! Yikes. On the plus side there was complimentary afternoon lemonade in the lobby, which was pretty good. Overall the hotel looks deteriorated, old, sad, stuffy. It was great 10-15 years ago but hasn’t been kept up well. A friend recommended the woodley inn b&b so perhaps will try that next time in the neighborhood.
Hospedou-se por 1 diária em abr. de 2024
Resposta de sophie em 18 de abr. de 2024
Thank you, Louise, for your review regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sincerely,

6/10 - Ok

Gopinath

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Bad smell
Hospedou-se por 2 diárias em abr. de 2024
Resposta de sophie em 18 de abr. de 2024
Dear Gopinath,Your business is very important to us, and we value your feedback. Please accept our apologies regarding the inconvenience cause by a smell. We hope that you will give us a chance to redeem ourselves by staying with us again. Sincerely,

8/10 - Boa

Miracle

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de sophie em 18 de abr. de 2024
Thank you for completing the survey regarding your recent stay at our property. We hope to see you again soon.

8/10 - Boa

ROBERT

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautifully maintained, old Hotel. Wonderful amenities and beautiful surrounding. Thoroughly enjoyed our stay.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Michael em 16 de abr. de 2024
Hello Robert,Thank you for your kind words, we are glad you enjoyed your stay with us.Hope to see you again soon,

8/10 - Boa

Jelani

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice stay! Only thing is the valets were a bit late getting our car but nothing crazy. Remember there is a $100 hold on your stay when you check in. And $55 of it is taken by parking. So not a huge con but take it into consideration
Hospedou-se por 1 diária em abr. de 2024
Resposta de Valrie em 15 de abr. de 2024
Good evening Jelani,Thank you for your great review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - Excelente

Robert, Old Bridge

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent accommodations, beautiful garden, friendly staff and walking distance to nearby restaurants.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Valrie em 15 de abr. de 2024
Good evening Robert,Thank you for your great review, it was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - Excelente

Denise

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Omni is definitely a beautiful hotel a lot of places to dine
Hospedou-se por 1 diária em mar. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 3 de mai. de 2024
Hello Denise,Thank you for choosing the Omni Shoreham for your travel stay in the Nation's capital and allowing us the pleasure to serve you. Your positive feedback helps to motivate and inspire our team so that we can provide you and future guest with the same hospitality. We hope to see you again soonKindest Regards Alton BaileyGuest Relations Manager

10/10 - Excelente

Thomas

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is what hotels used to be like. Everything is clean and well taken care of, and the staff is professional but friendly. I will return.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Valrie em 13 de abr. de 2024
Good evening Thomas,Thank you for your exceptional review, It was an honor having you stay with us. Please come and visit us again soon.My Kindest Regards,Valrie.

10/10 - Excelente

Yohanna

Hospedou-se por 3 diárias em abr. de 2024
Resposta de Alton Bailey- Guest Relations Manager em 3 de mai. de 2024
Hello Yohanna,Thank you for choosing the Omni Shoreham for your travel stay in the Nation's capital and allowing us the pleasure to serve you. Your positive feedback helps to motivate and inspire our team so that we can provide you and future guest with the same hospitality. We hope to see you again soonKindest Regards Alton Bailey

10/10 - Excelente

Danielle

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Michael em 11 de abr. de 2024
Hello Dannielle,Thank you for completing the survey, I am very happy to hear that you enjoyed your stay with us.Hope to see you again soon.

10/10 - Excelente

Natalia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful hotel in a nice neighbourhood, very close to the metro and multiple restaurants. Regret that we only stayed for one night.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sherry Qureshi em 13 de abr. de 2024
Ms. Natalia we are so happy that you enjoyed your stay with us, we are looking forward to seeing you again.

8/10 - Boa

Matt

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very much enjoyed our stay. Price and convenience to Metro and Zoo were the main drawing points Pros: convenience to the Metro; Zoo within walking distance; price (compared to hotels around the mall); plenty of space in the room (family of 4); onsite cafe for quick breakfast; variety of restaurants within walking distance; pool was heated (kids were fine but too cold for me); safe location; friendly staff Cons: in some areas, you can definitely tell the age of the building; $55 for parking; I wouldn't call the sheets terribly soft; drawback of being far away from sites if you needed to grab something (or change because of sudden rainstorm)
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Valrie em 6 de abr. de 2024
Good day Matt,Thank you for your great review, and thank you so much for choosing the Omni Shoreham for your previous stay. I hope you will come and visit us again soon.My Kindest Regards,Valrie.

2/10 - Terrível

Jennifer

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Worst hotel stay. Their system was down all week we were there, even the cash register can’t work. Staff at the front desk were not professional. Two ladies at the front desk were chatting between themselves and we had to ask if “they are available to help”. Can’t believe this is the kind of hotel that serves important national events. Will not come back and will not recommend this place to our friends.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de deborah em 6 de abr. de 2024
We would like to apologize for the issue that you had why staying with.

10/10 - Excelente

Michelle

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is very pleasant, the area is quiet, it has a beautiful garden, nice pool, rooms were cleaned everyday. There is a small coffee shop which was very convenient. The hotel is near the zoo, there is a cvs across the street and nice restaurants. Overall, my experience was very nice. I would return.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de deborah em 6 de abr. de 2024
Thank you for feedback. And we are happy you enjoyed your stay with us.

6/10 - Ok

Christine

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
The room is very outdated looks like a handy man came and did patch work the wall was cracked and bathroom tile broken there was an awful sewage smell in the hall the front was not knowledgeable but friendly
Hospedou-se por 2 diárias em abr. de 2024
Resposta de deborah em 6 de abr. de 2024
WE like to think you for your feedback. and telling about your experience so we can adjust the problem that you had. for our next guest won't experience the same issue .