Café da manhã com buffet todos os dias (EUR 15 por pessoa)

Avaliações de Leonardo Hotel Vienna Schönbrunn

3 out of 5
Leonardo Hotel Vienna Schönbrunn
Linke Wienzeile 224, Vienna, Vienna

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 528 de 1000 avaliações" "
Nota 8 - Boa. 381 de 1000 avaliações" "
Nota 6 - Ok. 66 de 1000 avaliações" "
Nota 4 - Insatisfatória. 15 de 1000 avaliações" "
Nota 2 - Terrível. 10 de 1000 avaliações" "

8,8/10

Limpeza

9,0/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Lucas

Hospedou-se por 2 diárias em set. de 2023
Resposta de Leonardo Team em 19 de out. de 2023
Dear Lucas,thank you for your good review. We are pleased to hear that you enjoyed your stay with us.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Claudia

Hospedou-se por 3 diárias em set. de 2023
Resposta de Leonardo Team em 6 de out. de 2023
Dear Claudia,thank you for your good review. We are pleased to hear that you enjoyed your stay with us.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Patrícia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel perfeito, mas longe do centro
Hotel excelente, só elogios, apenas a localização está longe do centro!
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Star Inn Team em 25 de jul. de 2023
Dear Patricia,thank you for the good review of our hotel! We are glad that you enjoyed your stay.We hope to see you again very soon.Sincerely,Milica KrojsGuest Relation Agent

4/10 - Insatisfatória

Silvio

Viagem com a família
Pontos negativos: Limpeza
O hotel é decepcionante, visto que a limpeza é ruim, o chuveiro é ruim e a iluminação do quarto é péssima. O único ponto positivo é a proximidade da estação do metro, mas a localização é bem ruim também.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Star Inn Team em 24 de jul. de 2023
Dear Silvio,thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Sincerely,Star inn Team

10/10 - Excelente

fernanda

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente
O Hotel é super confortável e limpo, atendentes educados e solícitos. Fica exatamente em frente ao metrô o que deixou nossa estadia ainda melhor. Compramos ticket de 72h e passeamos por toda cidade com facilidade e segurança! Adorei o hotel e a localização.
Hospedou-se por 3 diárias em out. de 2022
Resposta de Kaiser em 25 de out. de 2022
Dear Guest,we very much appreciate your comments regarding your stay at the Star Inn Hotel Wien Schönbrunn.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Your host Team

10/10 - Excelente

jorge

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2021
Resposta de Kaiser em 30 de jun. de 2021
Sehr geehrter Gast, wir danken Ihnen vielmals, dass Sie unser Gast waren und für Ihre Anmerkungen zu Ihrem letzten Aufenthalt im Star Inn Hotel Wien Schönbrunn. Über Ihre ausgezeichnete Bewertung freuen wir uns sehr. Ihre positive Rückmeldung werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen aus dem Star Inn Hotel Wien Schönbrunn Ihr Gastgeber Team

10/10 - Excelente

Gildete B N

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótima localização.
Gostei muito do hotel. A localização fica em frente a uma estação do metro.
Hospedou-se por 2 diárias em jul. de 2018
Resposta de your Star Inn Host Team em 12 de ago. de 2018
Dear valued star inn guest, thank you very much for sharing your feedback on your recent stay with us. It is very encouraging to read that we were able to provide a perfect stay for you. As you mentioned, our hotel is pretty well located, very close to the Subway Station. We are looking forward to welcome you again, whenever you visit Vienna and wish you a good time . Greetings from Vienna your Star Inn Host Team

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em ago. de 2018
Resposta de your Star Inn host team em 12 de ago. de 2018
Dear Star Inn Guest, thank you very much for your visit and your value to the hotel. It's great to know, that everything was right for you and you had a good time by Star Inn Hotel Wien Schönbrunn, by Comfort. We are looking forward to welcome you at one of our Star Inn Hotels in Europe once again. Sincerely, your Star Inn host team

10/10 - Excelente

ALESSANDRA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viena 2018
Ficamos por três noites no hotel e gostamos muito das instalações, limpeza, atendimento e a localização é muito privilegiada, ao lado de supermercado, restaurantes e metrô, o quarto é amplo e confortável, uma ótima opção para se hospedar em Viena.
Hospedou-se por 3 diárias em jul. de 2018
Resposta de your star inn host team em 6 de ago. de 2018
Dear Star Inn Guest, dear Alessandra ! Thank you for taking the time to tell us about your experience at the Star Inn Hotel Wien Schönbrunn, by Comfort. It's great to know, that everything was right for you and you had a good time by us. As you mentioned the subway stop is located opposite the hotel. In a few minutes you are in the city center. We have comfortable , clean rooms and we offer an excellent breakfast buffet. Remember us for your next trip to Vienna and visit us again, it would be a pleasure to welcome you in our hotel. your star inn host team

8/10 - Boa

Nicole

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Schönes Hotel , mit Anbindung zur einer Parkgarage und um die Ecke eine U Bahn Station womit man in wenigen Minuten am Schloss Schönbrunn sowie auch in der Innenstadt ist. Hotelzimmer zum Innenhof ruhig . Hotel Personal alle zuvorkommend und freundlich . Das einzige wo wir nicht ganz glücklich waren, ist das Frühstück , eigentlich alles was man braucht ist vorhanden , aber irgendwie wirkte es lieblos und aufgefüllt wird alles, bis auf das Obst . Wir haben gesehen das es Wassermelone gibt , allerdings wurde diese um kurz vor 9 nicht mehr aufgefüllt , somit nur auf den Tellern von anderen Gästen, die eher zum Frühstück kamen, gesehen .
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

Shua

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Prime location being right across the street to the metro and a 15 minute walk to the Schönbrunn Palace and Zoo. Lots of restaurant near the hotel as well. Wonderfully classy hotel with a bar, self service shoppete, breakfast, and a clean and cozy room. I absolutely recommend you to stay here!
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Eva Fitzinger, General Manager em 27 de mai. de 2024
Dear Shua,We are delighted that you enjoyed your stay at our hotel. It is always wonderful to hear that our guests appreciate the prime location and stylish atmosphere of our hotel.Thank you for your warm recommendation, it means a lot to us.We hope to see you again soon and wish you all the best until then.Kind regards

8/10 - Boa

Heike

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Wenn man die Fenster gekippt hat, hlrt man den Straßenlärm
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Eva Fitzinger, Hoteldirektorin em 27 de mai. de 2024
Liebe Heike,es tut uns leid zu hören, dass Sie durch den Straßenlärm gestört wurden. In einer lebhaften Stadt wie Wien ist es schwierig, den Lärm komplett auszuschließen. Wir hoffen jedoch, dass dies Ihr Gesamterlebnis in unserem Hotel nicht beeinträchtigt hat.Für zukünftige Aufenthalte empfehlen wir Ihnen, ein Zimmer auf der ruhigeren Seite des Hotels zu buchen. Unser Personal steht Ihnen immer zur Verfügung, um sicherzustellen, dass Sie einen angenehmen Aufenthalt haben.Wir freuen uns darauf, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 - Excelente

gerald

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like 🔥🔥
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Your Leonardo guest relation team em 27 de mai. de 2024
Dear Guest,Thank you for choosing Hotel Leonardo Vienna Schönbrunn and for taking the time to share your experiences. We hope to have the pleasure of welcoming you back in the near future.Kind regards from Vienna

8/10 - Boa

Jana, Surrey

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to a grocery store . property is nice hotel. Clean and easy to find.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Leonardo Team em 23 de mai. de 2024
Dear Jana,Thank you for your good review!We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be clean.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Johann

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Schön
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Leonardo Team em 21 de mai. de 2024
Lieber Johann,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Es freut uns sehr zu hören, dass Sie der Aufenthalt in unserem Haus begeistert hat.Es ist immer unser Ziel, dass unsere Gäste einen angenehmen Aufenthalt bei uns haben und es ist schön zu sehen, dass dieses Ziel bei Ihrem Besuch erreicht wurde.Wir hoffen, Sie bald wieder im Leonardo Hotel Vienna Schoenbrunn begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 - Excelente

Samar

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Leonardo Team em 21 de mai. de 2024
Dear Samar,Thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Fatima

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly and helpful staff. The breakfast was great, with many varieties and lots of good things to choose.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Leonardo Team em 20 de mai. de 2024
Dear Fatima,Thank you for your great review.It is our ultimate goal to provide our guests with a pleasant stay and we are glad that our staff was able to contribute to this.Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Carol

Hospedou-se por 2 diárias em mai. de 2024
Resposta de Leonardo Team em 21 de mai. de 2024
Dear Carol,Thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Usha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice location, close to metro which gives easy access to tourist attractions, Vienna central. All of the about 15-20 min by metro. Staff were very friendly, breakfast was good with decent vegetarian options. There’s a supermarket also just outside the hotel. Definitely recommend!
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Leonardo Team em 16 de mai. de 2024
Dear Usha,Thank you for your good review!We are pleased that you had an enjoyable stay at Leonardo Hotel Vienna Schoenbrunn. The convenience of our location, close to the metro, is something that our guests truly appreciate, and we are glad that you did too.We are also delighted to hear that our friendly staff, breakfast offerings, and nearby amenities contributed to a positive experience for you. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Vienna.With warm regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Tobias

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Das Hotel hat eine super Lage direkt an der U-Bahn. Mit der Bahn ist man innerhalb von 15 Minuten mitten im Zentrum! Die Zimmer sind geräumig und sauber. Wir waren sehr zufrieden!
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Leonardo Team em 15 de mai. de 2024
Lieber Tobias,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Es freut uns sehr zu hören, dass Sie unsere zentrale Lage und die Sauberkeit unserer Zimmer schätzen. Es ist immer unser Ziel, dass unsere Gäste einen angenehmen Aufenthalt bei uns haben und es ist schön zu sehen, dass dieses Ziel bei Ihrem Besuch erreicht wurde.Wir hoffen, Sie bald wieder im Leonardo Hotel Vienna Schoenbrunn begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 - Excelente

John

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff very friendly & helpful. Breakfast buffet excellent. Room quiet, clean,good facilities.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Leonardo Team em 15 de mai. de 2024
Dear John,Thank you for your great review!Your kind words about our staff and facilities are greatly appreciated. It's wonderful to hear that you found our team to be friendly and helpful. We are also elated that you enjoyed our breakfast buffet and found your room quiet and clean. We can assure you that we strive to maintain these high standards to ensure the comfort and satisfaction of our valued guests. Your positive feedback is what motivates us to continue providing the best possible service.We truly enjoyed having you as our guest and we hope to welcome you back on your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Garen

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very nice hotel, recently renovated. We enjoyed our time there, the front desk staff are very kind. I would recommend that they have somebody working later from housekeeping as any request made after their hours is not fulfilled until the next day.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Leonardo Team em 14 de mai. de 2024
Dear Garen,Your feedback regarding your recent stay at Leonardo Hotel Vienna Schoenbrunn is greatly appreciated. It's delightful to hear that you enjoyed your time with us and found our front desk staff to be accommodating. Your suggestion about extending housekeeping hours is certainly noted. While we cannot promise immediate changes, we always strive to improve and create an ideal experience for our guests. Your comments help us in that pursuit.Looking forward to welcoming you back in the future.Best regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Markus

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Leonardo Team em 15 de mai. de 2024
Lieber Markus,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.. Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 - Excelente

Kento

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice!
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Leonardo Team em 13 de mai. de 2024
Dear Kento,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Michaela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Netter Aufenthalt in diesem Hotel, nur der Frühstücksraum ist etwas zu klein für die Anzahl der Gäste ( laut, schwierig Platz zu finden)
Hospedou-se por 1 diária em mai. de 2024
Resposta de Leonardo Team em 13 de mai. de 2024
Liebe Michaela,vielen Dank für die positive Bewertung unseres Hotels! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Wir nehmen Ihre Bemerkung bezüglich der Größe des Frühstücksraums zur Kenntnis. Obwohl wir uns bemühen, ausreichend Platz für alle unsere Gäste zu schaffen, verstehen wir, dass es zu Stoßzeiten vorkommen kann, dass der Raum ein wenig überfüllt ist. Ihr Feedback ist für uns sehr wertvoll, da es uns hilft, unsere Dienstleistungen ständig zu verbessern.Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 - Excelente

Fevzi

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super schönes Hotel sehr zufrieden
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Leonardo Team em 13 de mai. de 2024
Liebe Fevzi,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 - Excelente

Lloyd

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent location, wonderful staff. Would recommend!
Hospedou-se por 10 diárias em abr. de 2024
Resposta de Leonardo Team em 8 de mai. de 2024
Dear Lloyd,Thank you for your great review!It is our goal to provide our guests with a pleasant atmosphere and we are very glad to hear that our excellent location and helpful staff contributed to your positive experience.Your words strengthen us in our intention and we are grateful that you recommend usWe look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Janet

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Muy buen hotel, cómodo, limpio, buen buffet y el personal muy amable
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Leonardo Team em 6 de mai. de 2024
Dear Janet,thank you for the excellent review of our hotel! It fills us with pride to learn that our clean and comfortable rooms, as well as our friendly staff met your expectations and contributed to a great experience. Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Christian

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Alle gut
Hospedou-se por 1 diária em mai. de 2024
Resposta de Leonardo Team em 3 de mai. de 2024
Lieber Christian,vielen Dank für Ihr ausgezeichnetes Feedback und dafür, dass Sie sich die Zeit genommen haben, uns von Ihrem Aufenthalt zu berichten. Wir sind sehr erfreut, dass Sie der Aufenthalt in unserem Haus begeistert hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 - Excelente

Milos

Pontos positivos: Condições e instalações da propriedade
No
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Leonardo Team em 3 de mai. de 2024
Dear Milos, thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Andreas

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Alles Top.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Leonardo Team em 30 de abr. de 2024
Lieber Andreas,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

8/10 - Boa

Emma

Viagem com a família
Pontos positivos: Comodidades
Hôtel very well located, about 2min by walk to the subway line who drives you to the center in 10min. The room is more than correct for the price, large and modern! Do not hesitate ! Emma
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Leonardo Team em 26 de abr. de 2024
Dear Emma,thank you for your good review. We are pleased to hear that you enjoyed your stay, especially the convenient location of our hotel.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Alisha

Hospedou-se por 3 diárias em abr. de 2024
Resposta de Leonardo Team em 15 de mai. de 2024
Dear Alisha,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Me

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Leonardo Team em 23 de abr. de 2024
Dear Me,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Philip

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good hotel for the price. Proximity to the Ubahn station gave good access to the city and to Schonbrunn. Ok breakfast for the price but I wish they would offer real orange juice rather than squash. Nice to have a fridge, bottle of water and a coffee machine. I had to ask for more pods but these were provided. I had an issue with the door lock and this was attended to very promptly. Useful Spar supermarket next door but closes at 8 and not open on Sunday. A reasonable choice if you can get it at a good price. Only two stops on U6 from Westbahnhof. Need to change to get to Hauptbahnhof. Direct train from Mitte if arriving at the airport. Limited options for food nearby but I got the 72 hour travel ticket and it was easy enough to reach other options.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Leonardo Team em 23 de abr. de 2024
Dear Philip,your detailed review is greatly appreciated. We are pleased to know that you found our hotel to be a good value choice with its convenient location and amenities. Our team always strives to provide a comfortable stay and we're glad to hear that your issue with the door lock was promptly attended to. Your comments regarding breakfast have been noted. We constantly aim to enhance our guests' experiences and your feedback is invaluable in this regard.We hope you enjoyed exploring the city and found the nearby transport links useful. It's our goal to offer a base from which our guests can easily explore all that Vienna has to offer.We look forward to welcoming you back to Leonardo Hotel Vienna Schoenbrunn in the future.Sincerely,Milica KrojsGuest Relation Agent

10/10 - Excelente

Veronica

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Leonardo Team em 23 de abr. de 2024
Dear Veronica,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Shunichi

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Leonardo Team em 23 de abr. de 2024
Dear Shunichi,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Manuela

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Kühlschrank hat nicht funktioniert.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Leonardo Team em 22 de abr. de 2024
Liebe Manuela,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat Es tut uns sehr leid, dass der Kühlschrank während Ihres Aufenthaltes nicht funktioniert hat und wir bedauern alle Unannehmlichkeiten, die Ihnen dadurch entstanden sind.Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 - Excelente

Tarana

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a wonderful stay. The hotel was right near the underground station and it was easy to get around. The staff were amazingly helpful with everything
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Leonardo Team em 23 de mai. de 2024
Dear Tarana,Thank you for your great review!It is our goal to provide our guests with a pleasant atmosphere and we are very pleased to hear that our excellent location and helpful staff contributed to your positive experience.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Angel

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Todo bien
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Leonardo Team em 8 de abr. de 2024
Dear Angel,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Yesilyayla

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ich habe 2 Nächte verbracht war schon alles in Ordnung
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Leonardo Team em 3 de abr. de 2024
Lieber Yesilyayla,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 - Excelente

Mari

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Super easy to get into city centre through the train station right across the street. Very clean, breakfast was good. Was an easy stay!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Leonardo Team em 2 de abr. de 2024
Dear Mari,thank you for the excellent review of our hotel! We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be clean. Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Brian

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good place to stay.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Leonardo Team em 2 de abr. de 2024
Dear Brian,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Polona

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We could check-in already in the morning, this was amazing gesture that we really appreciate.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Leonardo Team em 2 de abr. de 2024
Dear Polona,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We are also particularly pleased that we were able to check you in earlier.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

8/10 - Boa

Lourdes, Oslo

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Bra
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Leonardo Team em 2 de abr. de 2024
Dear Lourdes,thank you for your good review. We are pleased to hear that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Gerald, High Bentham

Pontos positivos: Limpeza
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Leonardo Team em 29 de mar. de 2024
Dear Gerald,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent

10/10 - Excelente

Melanie

Hospedou-se por 1 diária em mar. de 2024
Resposta de Leonardo Team em 11 de abr. de 2024
Liebe Melanie,vielen Dank für Ihre gute Bewertung. Es freut uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat.Wir bemühen uns ständig, unseren Gästen ein komfortables, hochwertiges Erlebnis zu bieten. Es ist schön zu hören, dass wir dies für Sie erreicht haben. Wir freuen uns, Sie schon bald wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 - Excelente

Denny

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Net hotel met uitgebreid lekker ontbijtbuffet. Gelegen nabij metrolijn U4 en U6, Längenfeldgasse, met directe verbinding centrum en Schönbrunn. Voorzijde wel aan drukkere weg. Supermarkt om de hoek. Ook relatief dichtbij station Wien West.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Leonardo Team em 20 de mar. de 2024
Dear Denny,thank you for your positive review. We are delighted to hear that you enjoyed our extensive breakfast buffet and found our location convenient, with easy access to public transport and local amenities.We hope to have the opportunity to welcome you back to Leonardo Hotel Vienna Schoenbrunn in the future. With warm regards,Milica KrojsGuest Relation Agent

6/10 - Ok

Brigitte

Viagem de negócios
Wenn man schon beim Buchen bittet, dass man in den obersten Dtockwerk ein Zimm möchteund dann ein Zimmer im 1. Stock bekommt, erst nach Einspruch das gewünschte Zimmz Belz, na ja. Im ersten Moment das ZImmer sauber, aber genau gucke darf man nicht. Auch fehlt z.B. ein eine Fernsehbenutzung, ebenso für die Kaffeemaschine. Die Lüftung kann man nicht abstellt, stört einfach. Die blaue „Decke“ am Fußende ist sehr ungepflegt die Fäden müssten mal abgeschnitten werden. Auch im Bad die Fichtungen an den Duschtüten, einfach ekelig. An der Rezeu lächelte man müde, man würde es weiter geben. Der junge Mann tat SEHR gelangweilt als ich nur von der Decke sprach !!!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Leonardo Team em 20 de mar. de 2024
Liebe Brigitte,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen zu schildern. Es tut uns sehr leid zu hören, dass einige Aspekte Ihres Aufenthaltes nicht Ihren Erwartungen entsprochen haben. Wir bedauern aufrichtig, dass wir nicht in der Lage waren, Ihre Wünsche bezüglich der Zimmervergabe vollständig zu erfüllen und dass Sie einige Bereiche im Zimmer und Bad als nicht zufriedenstellend empfunden haben.Ihr Feedback ist für uns sehr wertvoll, da es uns hilft, unsere Dienstleistungen stets zu verbessern und unseren Gästen den bestmöglichen Aufenthalt zu bieten. Wir hoffen, dass Sie uns dennoch eine weitere Chance geben, Ihre Erwartungen zu erfüllen und Ihre Erfahrungen bei uns zu verbessern.Mit herzlichen Grüßen,Milica KrojsGuest Relation Agent

10/10 - Excelente

Sabine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Wir waren mit dieser Unterkunft super zufrieden. Sehr sauber und gepflegt. Das Personal immer freundlich und hilfsbereit. Die Lage direkt neben der Metro Station extrem günstig. Würden immer gerne wieder hier einchecken.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Leonardo Team em 18 de mar. de 2024
Liebe Sabine,vielen Dank für Ihr freundliches Feedback!Es freut uns sehr, dass Sie Ihren Aufenthalt im Leonardo Hotel Vienna Schoenbrunn genossen haben. Ihre positiven Worte bezüglich unserer Sauberkeit und Freundlichkeit machen uns stolz und dienen als wunderbare Bestätigung unserer Bemühungen, unseren Gästen den bestmöglichen Service zu bieten. Es ist schön zu hören, dass unsere günstige Lage für Sie vorteilhaft war. Unser Ziel ist es immer, unseren Gästen einen angenehmen und bequemen Aufenthalt zu ermöglichen. Wir freuen uns auf Ihren nächsten Besuch und versichern Ihnen, dass wir uns stets bemühen, Ihren Erwartungen gerecht zu werden.Mit besten Grüßen,Milica KrojsGuest Relation Agent