Dear Andrew,we thank you for your feedback and time you took to send us your review! We are so happy to see that weve been able to meet your expectations. Looking forward to welcome you back gain in our hotel, we send our best regards

Thank you for your time and review! We are sorry to see that our services was not at your expectations and would have loved to hear a bit more on the points where we failed to complete it. Wishing to have other opportunities to welcome you back, we remain at your disposal,Kind regards

Dear Ahuvah Nemea,Thank you for taking the time and send us your feedback! We are so very happy to see that we have been able to make a pleasant stay here with us! We look forward to welcome you back again in our hotel.Kind regards

Dear Mr. Stefano, thank you for taking the time to share feedback following your recent stay at our hotel. Is is only through your valuable comments that we are able to excel and continue deliver the best of service to our guests. It was a pleasure to read that you enjoyed your stay here with us! Furthermore regarding the breakfast box we are very sorry we lack to offer properly this service. We have forwarded to the teams for improvements and making sure this wont happen again in the future.We look forward to welcoming you back soon,Best regards

Dear Jenny, Thank you for taking the time and share feedback following your recent stay at Mak Albania Hotel part of Kastrati Group!It is only through your valuable comments that we are able to maintain our high standards and values. We are happy to see that we have met your expectations, and on behalf of the entire team we look forward to welcome you back soon,Warm regards

Dear Guest!Thank you for rating your stay here with us. We appreciate it a lot for taking the time and send us the evaluation of your stay! Wishing to have the opportunity to welcome you back in our hotel, we send our best regards

Dear Ian, Thank you very much for taking the time and send us your feedback! We are happy to see that you had a nice stay here with us. We look forward to welcome you back whenever your plans brings you in Tirana

Dear Gthank you for your time and feedback! We are happy to see that you have enjoyed your stay with us and look forward to welcome you back again in our hotel

Dear Mr. Tobias!Thank you for finding the time and send us your feedback! We are so very happy to see that weve been able to give a pleasant stay and met your expectations. We look forward to welcome you again!

Thank you very much dear Alberto Filippo for rating us! We are so very happy to see that we have successeded to make your stay a nice one

Dear Miriam,Thank you so much for taking the time and send us the feedback. We are so happy to hear that you had a pleasant stay here with us. Wishing to have the opportunity to welcome you back again whenever your plans brings you in Tirana again we remain at your disposal.Warm regards

Thank you for sharing your feedback! Wishing you have enjoyed your stay here with us, we can tell from the picture that you have enjoyed the sea and sun outside Tirana, kindly 30 minutes away from the hotel! Lovely picture! We hope to see you back soon in our hotel again! All the best

Thank you very much for taking the time and send us this great review. We are so happy to hear that you have enjoyed your stay with. Looking forward to welcome you back in our hotel we send our best regards

Dear Erling, Thank you very much for taking the time and send us your feedback. We are very sorry for the lateness of the access in the Club Lounge, it wont happen again. Wishing to welcome you back in the near future we send our best regards

Thank you very much for finding the time to send us the review! We are happy weve been able to meet your expectations.We look forward to welcome you back againKind regards

Dear Timo, Thank you for your time and feedback! We look forward to welcome back whenever your plans brings you back in Tirana

Thank you very much dear Elton for your kind review! We look forward to welcome you back in our hotel

First of all we would like to thank you for taking your time and send us the review! We are sorry to see that this time we didn't met your expecations! Please contact us in order to know more about it! Kind regards

Dear Pellumb!We are happy to hear that you have enjoyed your stay with us. Wishing a great New Year ahead we look forward to welcome you back again in our hotel.Thank you for finding the time and send us your feedback. Kind regards

Dear Jiale, Thank you for your time and feedback. We are sorry we couldnt meet your expectations and leave this impression during this stay. There are some days when you could hear the noise which soon are finished. We hope to have the opportunity to welcome you back again in our renovated hotel and make it up to you. Kind regards

Thank you very much for taking the time and send us your raiting! We are very happy to see that we were able to meet your expectation and look forward to welcome you back again.

Dear Tina, Thank you for finding the time and send us your rating. We are so happy to see that you have enjoyed your overall experience here with us. We look forward to welcome you back again in our hotel, whenever your plans brings you in Tirana

Dear Fredrick, First of all we would like to thank you for taking the time and send us you review! We are taking note on your advices regarding the usb outlets in the rooms. We understand the point of the new building and are very sorry about it, yes it is a temporary period until they finish for which we hope too the time is coming soon to an end. Thank you for your appreciations regarding the location and park. We wish to have the opportunity to welcome you back again in our hotel. Kind regards

Thank You Jamil, for taking the time and send us your score. We look forward to welcome you back again in our hotel. Kind regards

Thank you very much for your high scores even that we couldnt met all of your expectations during this stay. We took a very good note of everything you have mentioned in your review and will take care of each of them. Kind regards

Dear Maria, First of all we would like to thank you for sharing your feedback to Expedia. We understand that the pool facility during summer is very important to our guest and we are very sorry and asks for your apologies we couldn`t made it ready during your stay. We take the chance and announce that on August 1st the new refurbished and renovated outdoor pool will be in full operation and awaits the hotel guests which has this service included into the rate s well as the locals who would like to chill and relax in our environment. We really wish and hope to have the opportunity to welcome you back in our hotel and show our devotion to our guest satisfaction. Kind regards

Dear Mr. Gary, Thank you for your review! We are very sorry that your experience did not met your expectations. The outdoor pool will be open starting from July 20 and building works will finally go to an end. We truly wish to have the opportunity to welcome you back whenever your plans brings you in Tirana again

Dear Taulant, First of all we would like to thank you for taking the time and send your review. We are very sorry we couldn`t meet your expectations. We would highly appreciate if you could send us an email regarding the euro conversation, as for the invoices we use the same exchange rate of the national bank for payments. While if money exchange service is asked to be done at hotel, there is a different exchange rate as it happens in all international hotels worldwide. We`ll follow up with our staff and management every point you`ve mentioned in your review as we really care for our guests and are trying to offer our best. Looking forward to have the opportunity to welcome you back in our hotel, we send our best regards

Dear Mr. Ahmad, Thank you for taking your time and send us your feedback!

Dear Mr. Dogan, thank you so much for finding the time and send us your recent review. We are so happy you had a nice stay here with us, and we could meet your expectations. Looking forward to welcome you back in our hotel we send our best regards

Dear Claudio, First of we would like to thank you for your review . We are very sorry to hear that your stay has not been at your expectations, and would like to thank you for bringing in our attention the difficulties you have faced with room maintenance. Wishing will have the opportunity to welcome you again and show that we have taken care of all the mentioned points, we remain at your disposal and send our best regards

Dear Gjergji, Thank you so much for taking the time and send us your feedback. We are so happy we could fulfill your expectations and look forward to have the opportunity to welcome you back in our hotel, whenever your plans brings you in Tirana again.

Thank you very much for your recent review! We look forward to welcome you back again in our hotel

Dear Guest, First of all we would like tot hank you for taking the time and send us your review. We are very sorry for not being able to fulfill your expectations. We believe that during the check in process our colleague had continue with hotel room category options in case guests would like to choose other room categories. If otherwise we would highly appreciate you contact us directly. We are very sorry to hear that we couldn`t make it this time to offer a pleasant stay for you in our hotel. The fitness facility is under maintenance for a couple of days and we are very sorry this happened during your visit here, but soon enough a very nice outdoor/indoor pool will be in place which we really hotel to have that chance to welcome you back again and show our best part of the services.

Dear Mr. PELLUM, First of all we would like to thank you for taking the time and send us your feedback! It is very important to kread that we've been able to fullfill you expectations and you had a nice time with us. We thank you for choosing our hotel and look forward to have the oportunity to welcome you back again in our hotel whenever your plans brings you in Tirana

Dear Richard Thank you very much for taking the time and sending your feedback. We are very happy to have been able and fulfill your expectations and look forward to welcome you back again whenever your plans brings you in Tirana

Thank you very much for your time! We are so happy to hear that we`ve been able to fulfill your expectations We look forward to welcome you back in our hotel

Dear Mr. El Mehdi! We would like to thank you for taking your time and send us your feedback about your stay! We are very happy to see that we have met your expectations and you did have a nice stay here with us. We truly look forward to welcome you back in our hotel again in the future. Kind regards

Dear Fation, Warm greetings from Mak Albania Hotel part of Kastrati Group. We would like to say thank you for your recent visit and for taking the time to share your experience with other travelers via Expedia. We cannot express how grateful we are for your kind words of recommendation for our hotel. Hope to see you again when your travels bring you back to Tirana

Dear Marc, Thank you for staying with us and for taking the time to write a review. Regarding the naming of the hotel, we do refer ourselves as Mak Albania Hotel same naming as in our online reservations channels. We are on a rebranding process, and our program is carried out in stages. Hoping that in time, you will reconsider your position and choose to stay with us again. Best regards

Dear guest , Thank you for staying with us and for taking the time to rate our hotel.