Although it was pleasant, 2 things stood out. Flushing the toilets, feeling like the flush was so noisy and powerful, we are surprised we did not go with it, then hearing the same flush all night from other rooms, I hope it gets fixed.
Lastly, how do we get the new generations to understand real Hilton style customer service? Walk up to the service desk, greeted by young generations, standing there, stoic and unwelcoming as possible, no how may I help you, nothing, just a stare down-Sorry we inconvenienced you from earning a pay check. Unfortunately, it is everywhere, not just here! The world of entitlement…getting a pay check yet not earning it. Welcome to our new world. So heart-breaking!
