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Avaliações de The Monteray Hotel

2.5 out of 5
The Monteray Hotel
2nd Avenue Dover, St. Lawrence Gap, Christ Church

Avaliações

8,8

Excelente

Nota 10 - Excelente. 47 de 95 avaliações" "
Nota 8 - Boa. 35 de 95 avaliações" "
Nota 6 - Ok. 9 de 95 avaliações" "
Nota 4 - Insatisfatória. 4 de 95 avaliações" "
Nota 2 - Terrível. 0 de 95 avaliações" "

9,0/10

Limpeza

9,4/10

Serviço e funcionários

7,6/10

Comodidades

8,0/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Paul

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The staff were friendly and hardworking.
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Wendy em 31 de mar. de 2024
Thank you very much for taking the time to review our property. We are happy to hear that you enjoyed your visit. Take care, and we are hopeful that you will come again.

10/10 - Excelente

Bonnie

Pontos positivos: Limpeza e condições e instalações da propriedade
Great place to stay for us pre cruise. Wendy was super kind! Had to have emergency medical help and Wendy was on top and arranged everything Thanks
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Wendy em 25 de mar. de 2024
Thank you very much for taking the time to review our property and it was my pleasure to assist. I am happy to hear that your trip home was uneventful. Take care!

8/10 - Boa

Lieven

Viagem de negócios
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Comodidades
Employees very helpful. The apartments are a bit outdated and need some upgrading. I wish they had beach towels available. On the Friday the music near the property was very loud from 10 pm to midnight, which was annoying since I had to wake up at 3am for an early flight
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Wendy em 24 de mar. de 2024
Good morning,Thank you for taking the time to share your feedback. We value your input as we seek to improve on all the area mentioned. Beach towels are available at the front desk. We will also work on having the information available.

4/10 - Insatisfatória

Briana

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
Outdated apartment was assigned to me. Replacements and renovations were needed. I'm actually shocked by the 10/10 reviews because the apartment I was assigned to wasn't clean upon arrival with extremely outdated appliances and furniture to the knobs on both the bathroom, shower, and kitchen sink were dirty and rusted. The shower curtain was dirty upon arrival as well. I went to the main office and complained and they had someone come and check out the room and the woman's facial expressions and response as if it was normal for the apartment to look like that. Absolutely unexceptable. The staff attempted to clean the door knobs around all sinks, but honestly that didn't do much for the room. The only new items in the apartment were the microwave and TV. There weren't any blankets placed over the bed, instead they placed some extremely thin layer of material over the bed. Highly disappointed in this property. I spent my hard earned money to stay here and it wasn't good at all. I only stayed here for two days because my trip wasn't extended last minute and all of the places I wanted to stay at were sold out.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Rhianna em 21 de mar. de 2024
Hi Briana, thank you for taking the time to provide us with valuable feedback. We are sorry to hear that you felt disappointed by your stay with us. Our mission is to ensure that our guests are comfortable, feel the warmth of our hospitality, enjoy our facilities and the natural beauty of Barbados, and have a great experience overall. We are taking your comments into account to improve the accommodations in each and every room and to ensure our guests thoroughly enjoy their time with us.

8/10 - Boa

Heather

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
All the staff were very nice and helpful, particularly Barbara who showed us the way to the pharmacy! The room was cleaned every day and the pool was very nice to enjoy after a day at the beach. The pool had a good railing which made it easy to get in and out of. The 3 local beaches are within walking distance and the local buses are about a 10 min walk. Easy, casual and relaxing spot!
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Joy em 15 de mar. de 2024
Thank you for your review. It was our pleasure to be of service to you and help make your stay with us an enjoyable one.

10/10 - Excelente

Joanna

The appartments were in a perfect position for the beach, very close. Our flight was delayed home and the office was so kind and helpful finding airline phone numbers for me, we were so grateful, I highly recommend these apartments.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Wendy em 19 de fev. de 2024
Thank you so much for your uplifting review. We are happy that our assistance was helpful.

10/10 - Excelente

Jason

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very nice people
Resposta de Rhianna em 16 de jan. de 2024
Delighted to hear you had a nice stay with us. We hope to see you again soon!

10/10 - Excelente

Hari

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Wendy em 18 de dez. de 2023
Thank you

8/10 - Boa

Sylvie

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 14 diárias em dez. de 2023
Resposta de Wendy em 17 de dez. de 2023
Thank you.

8/10 - Boa

Anthony

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 21 diárias em out. de 2023
Resposta de Wendy em 17 de dez. de 2023
Thank you.

6/10 - Ok

Tenika

Pontos negativos: Limpeza
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Wendy em 13 de dez. de 2023
Thank you.

10/10 - Excelente

Teresa

Hospedou-se por 11 diárias em nov.. de 2023
Resposta de Wendy em 13 de dez. de 2023
Thank you

10/10 - Excelente

Margaret

Hospedou-se por 28 diárias em jul. de 2023
Resposta de Wendy em 30 de ago. de 2023
Thank you, Margaret, for your thoughtful review. We are happy to hear that you enjoyed your visit with us.

10/10 - Excelente

Keitha

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
I stayed at this facility several times, also several of my family members and friends and our stay there was very good. The staff is excellent, very helpful and friendly. They provided prompt assistance as needed and are always willing to help with anything. The place is very clean. However, there should be air condition in all areas of the one-bedroom suite, not only the bedroom; the fan is inadequate for the hot weather.
Hospedou-se por 14 diárias em jun. de 2023
Resposta de Wendy em 5 de jul. de 2023
Thank you for your positive review. We (the staff) try very hard to accommodate your request and make your stay with us enjoyable. At this time, we are preparing to start repairs to the building, and I am hopeful that your suggestion can be accommodated.

10/10 - Excelente

Theresa

Pontos positivos: Limpeza e conforto do quarto
Good choice for The Gap
Really pleased we decided to stay here. Helpful and friendly staff. Lovely clean pool. Very well stocked kitchen with equipment. We had a large studio room with a balcony . It is also at the quieter end of St Lawrence Gap which suited us but near enough to walk to all the restaurants and bars. Good quiet beach just across the road where the turtles swim by.
Hospedou-se por 14 diárias em mar. de 2023
Resposta de Wendy em 18 de mar. de 2023
We are so pleased and thankful for your very positive review, and happy to hear that you found or accommodation and location suitable for your needs. Take care and we look forward to possible future visits from you.

4/10 - Insatisfatória

Ruth

Hospedou-se por 3 diárias em mar. de 2023
Resposta de Wendy em 3 de abr. de 2023
Thank you

8/10 - Boa

Gail

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great restaurant on site.
Hospedou-se por 3 diárias em jan. de 2023
Resposta de Wendy em 19 de fev. de 2023
Thank you.

8/10 - Boa

Cheryl

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Perfect location to get to any of the south beaches. Far enough away from the main road and noise from ZRs but close enough to walk to catch them. Towels were changed every day. We stayed in Wendy House and although they have 2 showers only 1 was big enough to comfortably use so all 4 of us had to use just the one. Some of the window slats in bedroom 2 don’t close all the way so the AC would escape easily. Overall very good experience, would definitely stay again.
Hospedou-se por 15 diárias em jan. de 2023
Resposta de Wendy em 3 de fev. de 2023
Thank you for taking the time to review our property.We are glad your overall experience was good. We will work on the issues you mentioned.

10/10 - Excelente

Elizabeth, Toronto

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very close to the beach, love the pool for an afternoon cool down.
Hospedou-se por 14 diárias em nov.. de 2022
Resposta de Monteray em 10 de dez. de 2022
Thank You

8/10 - Boa

jean

location, friendly staff, ease of checking in and out, clean,
Resposta de Monteray em 10 de dez. de 2022
Thank you

10/10 - Excelente

Mary

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great little place. No frills but all u need there.
Hospedou-se por 6 diárias em nov.. de 2022

10/10 - Excelente

Jillian

Pontos positivos: Limpeza e conforto do quarto
Amazing hotel apartments montaray st Lawrence gap everything you could possibly need provided by them full cooker over microwave full kitchen very clean basic room Sandra house cleaner was a lovely lady worth her weight in gold she puts everything into her job what she enjoys reception staff very helpful and pleasant always garden areas kept lovely and maintained along with the pool Will definitely be returning thank you
Hospedou-se por 14 diárias em nov.. de 2022
Resposta de Wendy em 21 de nov. de 2022
Thank you for the very uplifting and positive review.We appreciate it and we look forward to seeing you again.Take care.

10/10 - Excelente

Josie-Ann

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It’s really nice and the staff are helpful and polite. It’s also further down the gap so it’s quieter too.
Hospedou-se por 2 diárias em out. de 2022
Resposta de Rhianna em 25 de out. de 2022
Hi Josie-AnnThank you for your review. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.

8/10 - Boa

SANDRA, Memphis

Pontos positivos: Limpeza e condições e instalações da propriedade
Great staff
Hospedou-se por 3 diárias em set. de 2022
Resposta de Wendy em 9 de out. de 2022
Thank you for taking the time to post a review. We were happy to have you stay with us and am hopeful that you will visit again.

8/10 - Boa

Alica

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The only thing is the water pressure is too low in the shower.
Hospedou-se por 5 diárias em ago. de 2022
Resposta de Wendy em 3 de set. de 2022
Good Morning,Thank you for taking the time to share your experience.I am sorry to hear about the problem you had with the water pressure and had you informed us, we would have turned on the pump. Maybe next time.

10/10 - Excelente

Jennifer

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
As we expected, this was a “no frills” property but it was just what our family wanted. The apartment was clean, housekeeping and reception were excellent, and the location was perfect for taking in local culture in Dover in St. Lawrence Gap. The Dover Beach was really nice and the area is close to safe local transportation. There is also plenty to do in the area. We would return.
Hospedou-se por 7 diárias em mai. de 2022
Resposta de Wendy em 9 de jun. de 2022
Thank you very much for your uplifting review. We really appreciate it, and we are hopeful that you will visit with us again.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 5 diárias em mai. de 2022
Resposta de Wendy em 28 de mai. de 2022
Thank you very much for your positive review, we really appreciate it.

10/10 - Excelente

Christopher

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great apartments in a perfect location if you want to be within walking distance of the Gap and the beach! The kitchens are clean with everything you need, and the apartment was cleaned daily. Really spacious and good flexibility, should you need to add an extra person, which suited us as a group of friends. Lovely food at the on-site restaurant- Irie foods. Communication from the property was superb, and the staff were friendly and helpful. Would definitely book these again!
Hospedou-se por 16 diárias em mar. de 2022
Resposta de Wendy em 2 de abr. de 2022
Thank you for your very positive and uplifting review. Wendy

4/10 - Insatisfatória

Magdalena

Pontos positivos: Comodidades
I was charged for fees, local taxes and VAT twice. Tried to explain to the receptionist who wouldnt listen. Ended up paying to avoid further delays. Advise to others; check what theyre asking you to pay for as expedia already includes this in.
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Wendy em 24 de fev. de 2022
So sorry to hear that your visit with us was not the best. We do encourage you to know what you are booking, when not doing so directly with the hotel. We wish you the very best and am hopeful that you will choose to visit again. Not our hotel, but our country.

6/10 - Ok

Lee

Viagem em grupo
Pontos negativos: Comodidades
Dated, dusty but fine — close to beach, has a couple of restaurants on its doorstep, but not the luxury stay you dreamed of.
Hospedou-se por 5 diárias em jan. de 2022
Resposta de Wendy em 2 de fev. de 2022
Thank you for taking the time to review our property.

8/10 - Boa

nigel

Pontos positivos: Limpeza e conforto do quarto
very good every thing went with ease
Hospedou-se por 3 diárias em jan. de 2022
Resposta de Wendy em 17 de jan. de 2022
Thank you for your uplifting review. We loved having you visit with us.

10/10 - Excelente

Anita Stankovic

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The apartment is very spacious. It has big rooms, a large kitchen, a dining table to accommodate 6 people and sofa/ armchairs near the TV set. We loved the outdoor sitting area where there are 3 tables with lots of chairs and 2 deck chairs and lots of space with grass. The receptionist was incredibly helpful in answering many of our questions every day and assisting us with all the requests we made.
Hospedou-se por 7 diárias em dez. de 2021
Resposta de Wendy em 5 de jan. de 2022
Thank you

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Super nice and very good value for money
Hospedou-se por 7 diárias em dez. de 2021
Resposta de Wendy em 5 de jan. de 2022
Thank you

8/10 - Boa

Sarah

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I like the fact that you walk around the corner and the beach was right there. Only issues I had is that the toilet did not flush well and the shower pressure was very low. But that can be expected on an island.
Hospedou-se por 5 diárias em dez. de 2021
Resposta de Wendy em 1 de jan. de 2022
So sorry to hear about the problems you experienced with the toilet and shower. We will try to do better in the future. Happy New Year to you.

8/10 - Boa

eddie

Pontos positivos: Limpeza
The proprty was good for me ( a single guy ) but looking in the other rooms the c C leaners were working in these rooms were better finished bedding and curtains nicer and an all round better set up altogether Staff were all GREAT realy nice and helpfull.A great wee place for a good quiet holiday except for the 5 Roosters that keep you awake.
Hospedou-se por 16 diárias em dez. de 2021
Resposta de Wendy em 22 de dez. de 2021
Thank you for taking the time to review our property. Sorry about the roosters, had you mentioned that you preferred another apartment, we could have looked into the request. Take care of yourself and we are hopeful that you will visit with us again. Regards,

8/10 - Boa

Dianne

Pontos positivos: Conforto do quarto
Housekeeping
Housekeeping needs to step up game
Hospedou-se por 10 diárias em dez. de 2021
Resposta de Wendy em 20 de dez. de 2021
So sorry that you experienced issues with the apartment, and wished that you had drawn them to our attention, so that we could address. I do hope that you are not deterred, and will consider visiting with us again.

10/10 - Excelente

Patricia

Pontos positivos: Limpeza e condições e instalações da propriedade
The only problem i had was the shower...the water flow was very slow not powerful enough for a great shower after a long hot day...
Hospedou-se por 2 diárias em nov.. de 2021
Resposta de Wendy em 27 de nov. de 2021
Thank you so much for your favourable review. We appreciate it very much. I will ask the maintenance department to address the issue with the shower. Regards,

8/10 - Boa

Sheril

Hospedou-se por 7 diárias em nov.. de 2021

10/10 - Excelente

Vanessa

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em nov. de 2021
Resposta de Wendy em 7 de nov. de 2021
Thank you very much for your favourable review.

6/10 - Ok

Khaleema

Viagem de negócios
Pontos positivos: Limpeza
I liked the property. as there was cooking facilities and was clean, however the air-conditioning did leak on day three. nice view outside with palm trees and nicely cut grass. Staff were polite.
Hospedou-se por 6 diárias em out. de 2021
Resposta de Wendy em 1 de nov. de 2021
Thank you for taking the time to review our property. We appreciate your input. Sorry to hear that the air condition which has been fixed, was a problem.

10/10 - Excelente

Rhon

Hospedou-se por 5 diárias em out. de 2021
Resposta de Wendy em 31 de out. de 2021
Thank you for your vey favourable review

6/10 - Ok

Jovany

Hospedou-se por 7 diárias em out. de 2021

8/10 - Boa

Alison

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I was spacious clean and comfortable..dtaff was friendlyand welcoming
Hospedou-se por 3 diárias em set. de 2021
Resposta de Wendy em 2 de out. de 2021
Thank you for your positive review. We were happy to have you visit with us, and look forward to possible future visits.

10/10 - Excelente

Josie-Ann

Viagem de negócios
Pontos positivos: Comodidades e condições e instalações da propriedade
My latch to open the sliding door was very difficult
Hospedou-se por 2 diárias em set. de 2021
Resposta de Wendy em 8 de set. de 2021
Thank you for taking time to review us. We will have someone address the issue with the latch. Sorry about that and thanks for bringing it to our attention.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 7 diárias em jul. de 2021
Resposta de Wendy em 19 de ago. de 2021
Thank you

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Comodidades
Staff are very nice and helpful. Location is great. Close to great restaurants
Hospedou-se por 12 diárias em mai. de 2021
Resposta de Tessa em 4 de jun. de 2021
The staff and management of Monteray wishes to thank you for your positive response and we look forward to serving you in the future.

6/10 - Ok

Nkemka

Pontos negativos: Comodidades
Hospedou-se por 5 diárias em dez. de 2020
Resposta de Regina em 6 de jan. de 2021
Good morning. We appreciate your comment and wish to thank you. May you continue to enjoy your stay with us as we look forward to serving you.

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
lovely pool,close to beach and restaurants.kitchen well stocked with dishes etc.
Hospedou-se por 7 diárias em mar. de 2020

10/10 - Excelente

Nick

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great location and the price is reasonable! Nice staff and good facilities
Hospedou-se por 9 diárias em mar. de 2020
Resposta de wendy em 15 de mar. de 2020
Thank you Nick, for your very positive review and we are hoping that you will visit with us again.

10/10 - Excelente

Malcolm

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Vacation at Monteray Apartment
Older building. Great staff. Very friendly. Room cleaned every day. Very nice large pool. Full kitchen if you wished to cook. Great location in the Gap. Second year staying here. Booked again for next year.
Hospedou-se por 14 diárias em jan. de 2020
Resposta de Wendy em 26 de jan. de 2020
Thank you for your very positive review. We enjoyed having you stay with us and we look forward to future visits from you.