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Avaliações de Super 8 by Wyndham St. Cloud

2 out of 5
Super 8 by Wyndham St. Cloud
50 Park Avenue S, St Cloud, MN

Avaliações

6,0
Nota 10 - Excelente. 108 de 760 avaliações" "
Nota 8 - Boa. 178 de 760 avaliações" "
Nota 6 - Ok. 171 de 760 avaliações" "
Nota 4 - Insatisfatória. 169 de 760 avaliações" "
Nota 2 - Terrível. 134 de 760 avaliações" "

6,0/10

Limpeza

7,0/10

Serviço e funcionários

5,6/10

Comodidades

5,6/10

Condições e instalações da propriedade

6,2/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Robert, West Hartford

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I was satisfied with my stay at the Super 8 Saint Cloud. The building is an older facility and has taken some heavy use. There are some things that are quite worn and need updating or replacement (e.g., the carpet in my room which was frayed; the sink in my bathroom, which was cracked). That said, all seemed clean, so I had no cleanliness concerns. The front desk staff was pleasant and helpful. My room was average sized and was clean and orderly. The included breakfast was "the usual" (cereal, waffles, bagels, toast, a small selection of fruit and yogurt) and OK. The hotel faces and abandoned Salvation Army center, not the most attractive view. There are plenty of eating and shopping places within a block in any direction. Overall, the motel was OK. I wouldn't seek it out in particular, but it's OK for those passing thru Saint Cloud.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 15 de mai. de 2024
Dear Robert,It was great to have you staying with us at Super 8 by Wyndham St. Cloud and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 - Excelente

Theresa

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel, loved everything about it.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 10 de mai. de 2024
Dear Theresa,We are delighted that you decided to stay with us at Super 8 by Wyndham St. Cloud during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 - Ok

Colleen

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The toilet seat needed to be replaced…it was all bubbled from harsh chemicals. The flooring was peeling and unattractive. The sheet had a hole in it. The lobby was plain and unwelcoming. The key c I would not stay here again.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 10 de mai. de 2024
Dear Colleen,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - Excelente

Patrick

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent property
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 10 de mai. de 2024
Dear Patrick,We are delighted that you decided to stay with us at Super 8 by Wyndham St. Cloud during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 - Terrível

Kristina

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Well if you just want a bed and plumbing, this is your place. Other than that, not much to rave about. The room reeked of cigarette smoke that was trying to be covered by cleaning products and a room fragrance plug-in. Had to pull that out since it was overpowering for the small room. The outlets had a layer of black dirt/dust on the top edge. At least one of the outlets did not work (the one right by the bed) and the lamp next to the bed kept flickering once I found an outlet that did work. There was no hair dryer - just the part the hair dryer should sit in was attached to the wall. The microwave was gross yet smelled so bad of cleaning products I thought it might ignite when I used it. And finally, I put my food in the fridge (which also smelled) only to realize in the morning that it either didn’t work or wasn’t plugged in. Threw away all of my food. So, yeah. If you just want a bed and plumbing, I guess you’d be ok here. The woman that checked me in was pleasant too.
Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

Michele

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
Shabby, holes in carpet, trashy outside. Room was as clean as it could be. Sheets etc very clean. No explaination of tv, nice helpful employees, good breakfast.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 1 de mai. de 2024
Dear Michele,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

4/10 - Insatisfatória

Terri

Viagem a dois
Pontos positivos: Serviço e funcionários
So noisy. Walked into room and refrigerator had been leaking. Floor covered in water. Staff was very nice and offered to change rooms. Small kids on floor above pounded on floor till 2 am. Price was right and it was clean, however would not recommed if you need some sleep.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 30 de abr. de 2024
Dear Terri,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - Excelente

Daniel C.

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Arula, Front Desk, definitely took care of my needs for me and my pet. Unfortunately, my drive shaft fell out of my car upon arrival on the property. She helped me secure a towing company to pick up my car tomorrow as well as obtaining taxi service so I can pick up a rental car. I was lucky to arrive at the hotel safely with my pet as I am currently enroute to South Dakota for retirement. This was embarrassing for me but I was put at ease that everything will be alright! The accommodations definitely exceeded my expectations! Dan Clark
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Dear Daniel,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 - Terrível

Catherine

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There was no elevator. The beds were terrible It was not a clean room or bathroom Shame on Wyndam!!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Dear Catherine,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 - Boa

Jessica

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Room 101 by exit door is loud with ppl going in and out
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 28 de abr. de 2024
Dear Jessica,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 - Insatisfatória

John, Piedmont

Viagem com a família, Viagem com animais de estimação
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
It looks like there have been no updates since it was built which was a long time ago.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 21 de abr. de 2024
Dear John,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 - Ok

Philip

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Property reallyneeds updating. Bare carpet in a number of areas. Bedspread had holds also.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 16 de abr. de 2024
Dear Philip,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - Excelente

Rebecca

Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 3 de mai. de 2024
Dear Rebecca,We are delighted that you decided to stay with us at Super 8 by Wyndham St. Cloud during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 - Terrível

Georgina

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We checked in and checked right back out. The staff at the front was very nice but the condition of the room was awful. Dirty rag in the bed, sink was stained brown as well as the shower, carpets were stained, furniture was falling apart and it did not feel safe. So disappointed that this was a supper 8 and that Expedia was selling it.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 31 de mar. de 2024
Dear Georgina,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 - Ok

Anne

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e comodidades
Pot smoking and loud and dirty
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 27 de mar. de 2024
Dear Anne,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 - Excelente

Lynn

Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 8 de abr. de 2024
Dear Lynn,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 - Terrível

Vanessa

Viagem com animais de estimação, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No breakfast, no pool, beds had plastic things hanging off the edges the my kids and I all kept hitting with our legs. Would not recommend this hotel. Was sketchy at best.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 10 de mar. de 2024
Dear Vanessa,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 - Ok

Kayla

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
I really liked the front desk staff but the property was a little run down,rough carpets, nice pillows,no pull out beds for extra guests,vending machine had good prices and waffles in the morning.the price was decent but run down and outdated,weird buzzing sound at night too. Thanks
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 10 de mar. de 2024
Dear Kayla,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 - Ok

Jacob

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 8 de mar. de 2024
Dear JacobThank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - Excelente

James

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent hotel
Kim and the other lady who works FD in the mornings have been amazing. Jenni and 2md floor housekeeping are incredible. Definitely recommend staying here.
Hospedou-se por 7 diárias em fev. de 2024
Resposta de General Manager em 16 de fev. de 2024
Dear James,We are delighted that you decided to stay with us at Super 8 by Wyndham St. Cloud during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em jan. de 2024
Resposta de General Manager em 7 de fev. de 2024
Dear James,It was great to have you staying with us at Super 8 by Wyndham St. Cloud and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 - Insatisfatória

Michael

Hospedou-se por 4 diárias em jan. de 2024
Resposta de General Manager em 30 de jan. de 2024
Dear Michael,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 - Insatisfatória

Michael

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2024
Resposta de General Manager em 20 de jan. de 2024
Dear Michael,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 - Excelente

Frank

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 20 de jan. de 2024
Dear Frank,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - Excelente

M

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
The room and the breakfast presentation was very clean. I have spent over 2x as much money a hotel in St. Cloud in the past and wasn’t nearly as clean as this super 8 motel. The staff was friendly and helpful. It was a great deal. This is no frills and clean if that is what you are looking for.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 9 de jan. de 2024
Dear M,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - Excelente

April

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Spectacular!!
The room was very very clean. The workers are always so nice and helpful. Always makes sure the guests have what they need... Whatever time... Day or Night!! Pet Friendly!!
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de General Manager em 9 de jan. de 2024
Dear April,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 - Excelente

Carol

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 8 de jan. de 2024
Dear Carol,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - Boa

Najami

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 1 de jan. de 2024
Dear Najami,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 - Insatisfatória

Karla

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 24 de dez. de 2023
Dear Karla,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 - Excelente

Megan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
For a cheaper kind of hotel, it was very clean, staff was more then helpful and nice.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 18 de dez. de 2023
Dear Megan,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 - Insatisfatória

hans

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hallway carpets torn up. Several inoperable locks. Noisy. Staff was excellent, but that's the only positive. Several items in the room should have been handled by maintenance; including poor toilet function, frayed towels, a smell of urine, and and inoperable light.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 14 de dez. de 2023
Dear Hans,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

6/10 - Ok

Luis angel

Resposta de General Manager em 7 de fev. de 2024
Dear Luis,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 - Excelente

Diane

Hospedou-se por 1 diária em jul. de 2023
Resposta de General Manager em 5 de dez. de 2023
Dear Diane,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 - Ok

Troy or Nadine

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The staff member Oluwa- She was AWESOME. So friendly and helpful! She absolutely went above and beyond, and she should be recognized for her dedication!! 👏👏👏👏 so thank you!
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 28 de nov. de 2023
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 - Excelente

April

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 15 de dez. de 2023
Dear April,We are delighted that you decided to stay with us at Super 8 by Wyndham St. Cloud during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 - Excelente

April

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Awesome!!
Front staff are always friendly when checking you in. Rooms are always clean and smelling good. Housekeeper are very wonderful at their job and very friendly. I Will Always Come Here... Even Tho I Can Get Cheaper Nights!!!! Pet Friendly!!
Hospedou-se por 2 diárias em out. de 2023
Resposta de General Manager em 20 de nov. de 2023
Dear April,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - Boa

Sharon

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Not a bad place. Floors dirty. Poor breakfast selection. Hard mattresses if you like that.
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 18 de nov. de 2023
Dear Sharon,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 - Ok

Richard

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Battery acid coffee
Overall, this experience would’ve been a five out of five except for the fact I was barked at by a woman working the front desk because I had taken a few cups of coffee. Why offer it if they’re strict limits? Let’s face it is coffee likely would’ve been sitting there all afternoon anyway. Very rude woman.
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 16 de nov. de 2023
Dear Richard,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 - Insatisfatória

Gina

Viagem de negócios
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The motel is very rundown, and in an area that supports this point I will not be returning
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 14 de nov. de 2023
Dear Gina,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 - Ok

Jackson

Viagem de negócios
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Average services get what you pay for.
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 12 de nov. de 2023
Dear Jackson,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

6/10 - Ok

Clint

Viagem de negócios
Unfriendly counter staff with small rooms. Nousy vehicles outside racing down the street. Then a cheap breakfast. Go next door to Perkins for good food.
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 3 de nov. de 2023
Dear Clint,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 - Boa

David

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy professional checkin. Waffles for breakfast. Close to restaurants and shopping
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 30 de out. de 2023
Dear David,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 - Terrível

Dennis, New York

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Oh my goodness this place was horrible...the first room I was put in to smelled rancid like a dead animal or a meat that has gone bad...it was so bad, even thought it was 11 pm at night I asked to change rooms which the night clears was indeed nice about but when she took me to the 2nd room, it was still bad smelling but a little better than the first room and cuz it was so late, I just took it as it was too late to switch hotels.
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 30 de out. de 2023
Dear Dennis,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 - Boa

Deborah

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Okay for price
Not the newest place and the room had some cleanliness issues but not bad. Breakfast was sparse and we ended up just going to burger king. Beds were comfortable shower was high pressure and hot.
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 30 de out. de 2023
Dear Deborah,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - Excelente

Boris

Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 28 de out. de 2023
Dear Boris,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 - Excelente

Gregory

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great place to stay
Great place to stay. I would recommend staying here.
Hospedou-se por 3 diárias em out. de 2023
Resposta de General Manager em 23 de out. de 2023
Dear Gregory,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 - Boa

Julie, Braham

Pontos positivos: Serviço e funcionários
Good value
Hospedou-se por 2 diárias em out. de 2023
Resposta de General Manager em 23 de out. de 2023
Dear Julie,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 - Excelente

Keslie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 22 de out. de 2023
Dear Keslie,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 - Boa

Brenda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was wonderful! Very friendly and easy to visit with. The rooms were clean but do need some touchups like paint to areas around the base of the doors in the bathroom. The surround of the window was pretty scuffed up and worn. Just little things that would elevate the ratings this hotel would get.
Hospedou-se por 3 diárias em out. de 2023
Resposta de General Manager em 22 de out. de 2023
Dear Brenda,We loved having you stay with us at Super 8 by Wyndham St. Cloud. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 - Excelente

Moises

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Súper complaciente
Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager em 16 de out. de 2023
Dear Moises,Thank you for staying with us at Super 8 by Wyndham St. Cloud and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager