Piscina externa, espreguiçadeiras

Avaliações de Vibe Hotel Singapore Orchard

4 out of 5
Vibe Hotel Singapore Orchard
24 Mount Elizabeth, Singapore

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 44 de 98 avaliações" "
Nota 8 - Boa. 34 de 98 avaliações" "
Nota 6 - Ok. 15 de 98 avaliações" "
Nota 4 - Insatisfatória. 3 de 98 avaliações" "
Nota 2 - Terrível. 2 de 98 avaliações" "

8,6/10

Limpeza

8,8/10

Serviço e funcionários

8,2/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Justin, Markham

Pontos positivos: Limpeza
Just a street away from Ochard Rd
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

ALI, Houston

Pontos positivos: Limpeza, serviço e funcionários e comodidades
The service of the staff was excellent, especially Beulah was fantastic and made the hotel one of the most pleasant experiences in Singapore.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Donal Tee em 13 de mai. de 2024
G'Day GuestThank you so much for staying with us at Vibe Hotel Singapore Orchard and for the excellent recommendation! We are so pleased that you had a wonderful stay. Your kind words for Beulah is truly appreciated and we look forward to welcoming you back again soon! Good Vibes only! Best Regards,Donal TeeFront Office Manager

10/10 - Excelente

Emma, Burbank

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient
Hospedou-se por 1 diária em jan. de 2024
Resposta de Donal Tee em 13 de mai. de 2024
G'Day GuestThank you so much for staying with us at Vibe Hotel Singapore Orchard and for the excellent recommendation! We are so pleased that you had a wonderful stay.We look forward to welcoming you back again soon! Good Vibes only! Best Regards,Donal TeeFront Office Manager

8/10 - Boa

Jake

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
I have no issue with the price. I like the room that I booked, which is deluxe room. On gg maps, it's said 10-15 mins walk to the mall and mrt, but actually it's more like 20-30 mins walk in real life. But I think other hotels with this price range are all the same, so it's acceptable. What I don't like is the front desk staffs seem cold, beside that, during check-in, they asked me if I like bathtub or standing, while my booking was clearly bathtub, and I even type it again on the special request. After I repeat, they said that bathtub had to wait 2-3 hrs, we tired so we said standing is ok. The staff gave me the key card, said this room is free upgrade. But when I saw the room, it was bad, smaller and uglier. So I went back immediately, said I want the room I booked, no need upgrade. They gave me my room on the spot, with out waiting, much better than the upgraded room. So it's a bit shady here that they told me I have to wait, and told me I got free upgrade. Feel like they tried to trick me to stay in the room they want instead of my booking room....
Hospedou-se por 1 diária em abr. de 2024
Resposta de Donal Tee em 6 de mai. de 2024
G'day Jake,Thank you for sharing your feedback with us. We appreciate your understanding regarding the walking distance to the Orchard MRT station and apologize for any inconvenience this may have caused.We are deeply concerned about your experience with our front desk staff and the miscommunication during check-in. Please accept our sincere apologies for the confusion and inconvenience you encountered. Providing excellent service and ensuring our guests' satisfaction are our top priorities, and we regret that we did not meet your expectations on this occasion.Rest assured, we will address the issues you've raised with our team to ensure that such situations do not occur in the future. We take your feedback seriously and will use it to improve our service delivery and communication processes.We are glad that we were able to provide you with the room you originally booked promptly. Your comfort and satisfaction are important to us, and we are pleased to hear that you were ultimately happy with your room.Should you choose to stay with us again in the future, we would appreciate the opportunity to provide you with a seamless and enjoyable experience from check-in to check-out.Good Vibes Only ! Donal TeeFront Office Manager

8/10 - Boa

Scotch

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice large room, clean and very nice staff
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Donal Tee em 6 de mai. de 2024
G'Day ScotchThank you so much for staying with us at Vibe Hotel Singapore Orchard and for the excellent recommendation! We are so pleased that you had a wonderful stay.We look forward to welcoming you back again soon! Good Vibes only! Best Regards,Donal TeeFront Office Manager

6/10 - Ok

Gustina, Hayward

Pontos positivos: Comodidades
Over advertized compared to the price. Room is so small.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Donal Tee em 6 de mai. de 2024
G'day Gustina,Thank you for sharing your feedback with us. Your comfort is of outmost importance, and we are genuinely sorry to hear that your stay did not meet your expectation. Your feedback provides us valuable insight into our guests' experiences in Vibe Hotel Singapore Orchard. We hope you will give us another opportunity to host you and provide a better experience.Best VibesDonal TeeFront Office Manager

4/10 - Insatisfatória

JOEY

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
checkin receptionist was slow and impolite. property is 10-15min walk to shops and metro. bathrooms are old and dirty. shower faucet difficult to control. would not recommend or stay there again.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Peggy Koh em 21 de mar. de 2024
G'Day Joey, Thank you for sharing your feedback with us, and we sincerely apologize for the issues you encountered during your recent stay. Providing excellent service and maintaining high cleanliness standards are our top priorities, and we regret that we fell short of meeting your expectations.We apologize for any inconvenience caused by the slow and impolite service you received during check-in. Please rest assured that we will address this with our Vibe Host team to ensure that all guests are greeted promptly and courteously.Regarding the condition of the bathrooms and the difficulty in controlling the shower faucet, we understand the importance of maintaining clean and functional facilities for our guests. Our housekeeping and maintenance teams will immediately investigate and address these concerns to ensure that our guests have a comfortable and pleasant stay.We appreciate your feedback as it helps us identify areas for improvement, and i am inviting you to write to me personally : peggykoh@fareast.com so that i may understand more on what transpired that day on your arrival. we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Good Vibes Only Peggy Koh Front Office Manager

8/10 - Boa

Jacqueline

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooms were comfortable and clean in good location walkable to shops and eateries. Quality of the food at the one hotel restaurant was very average.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Peggy Koh em 11 de mar. de 2024
G'Day JacquelineThank you for your ratings!. We're glad to hear that you found our rooms comfortable and well-located. We apologize for any disappointment regarding the food quality at our restaurant. Your comments are invaluable to us, and we will strive to improve in this area to better meet your expectations in the future. If you have any further concerns or feedback, please don't hesitate to let us know. We appreciate your input and hope to welcome you back for an improved dining experience.Best Vibes Peggy Koh Front Office Manager

10/10 - Excelente

Mugdha

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything from the location to the cleanliness, facilities and staff was amazing. Only improvement scope was the breakfast and food menu. Didn't find anything fulfilling there if you are a vegetarian , rest all was more than amazing.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day MugdhaWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts for our continuous improvement We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

10/10 - Excelente

Esther

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing service! Perfect balance, staffs are very attentive without being overbearing. The room is clean, comfortable and well appointed. We really enjoyed our stay and would stay there again the next time we are in Singapore.
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day EstherThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your mention of our Signature Vibe Host Service. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

8/10 - Boa

Jani

Viagem com a família
Family room
Small room for 3
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day JaniThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating ! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

6/10 - Ok

Markus Urs

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Little walk from Orchard rd.. Hotel carpets smell/ old carpet smell. Phone didnt work. Not enougj towels im bathroom for 2 people
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day MarkusWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts for our continuous improvement We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

8/10 - Boa

nigel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Bed mattress are rock hard, shower was poor, and nowhere to sit like a lounge to have a drink, breakfast was average but overall the hotel was clean and fresh staff were polite and helpful
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day NigelWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts for our continuous improvement. We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

8/10 - Boa

SHUNTA

Hospedou-se por 3 diárias em fev. de 2024
Resposta de Peggy Koh em 21 de mar. de 2024
G'Day Shunta, Thank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Good Vibes Only Peggy Koh Front Office Manager

6/10 - Ok

Margot

Viagem com a família
Some of the service was abrupt and our room offered bare essentials only.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day MargotThank you so much for staying with us at Vibe Hotel Singapore Orchard. We are so sorry for the aspect that didn't make your stay experience. We truly appreciate your feedbacks for our continuous improvements. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

8/10 - Boa

Anne-Marie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy walking distance to Orchard road Nice staff Did not enjoy the substandard breakfast both in selection and quality of food
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day Anne-MarieWe would love to express our appreciation for choosing Vibe Hotel Singapore Orchard and for sharing your feedback. We value every guest’s feedback have shared yours with our Vibe Hosts. We look forward to welcoming you back soon! Best Vibes Peggy Koh Front Office Manager

10/10 - Excelente

Robert

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day Robert Thank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

2/10 - Terrível

YUNGHSIANG

Hospedou-se por 5 diárias em jan. de 2024
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day YunghSiangThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so sorry for the aspect that didn't make your stay experience. We truly appreciate your feedbacks for our continuous improvements. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

10/10 - Excelente

Graham

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The food was very nice
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day GrahamThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

10/10 - Excelente

Adrian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent hotel within minutes walking distance of Orchard Road. Rooms nice sized and king size bed is extremely comfortable (probably the most comfortable hotel bed I’ve slept in!). The staff are all great and friendly and a special mention for Ratna for helping to make our stay even more comfortable, she is a real credit to the hotel! Really enjoyed our stay and look forward to staying at Vibe hotel again next year.
Hospedou-se por 12 diárias em dez. de 2023

10/10 - Excelente

jason, las vegas

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day Jason Thank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

10/10 - Excelente

Kartik

Hospedou-se por 6 diárias em dez. de 2023
Resposta de Peggy Koh em 2 de mar. de 2024
G'Day KartikThank you so much for staying with us at Vibe Hotel Singapore Orchard, and for the rating! We are so pleased that you had a wonderful stay, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!Best VibesPeggy Koh Front Office Manager

6/10 - Ok

Chun Kit

Hospedou-se por 2 diárias em dez. de 2023

10/10 - Excelente

Bernard Fabio

Hospedou-se por 2 diárias em dez. de 2023

8/10 - Boa

Yasushi

Hospedou-se por 2 diárias em nov.. de 2023

6/10 - Ok

Patrick

Viagem a dois
Pontos positivos: Limpeza
The room is small. Customer service is ok. Nowhere to put clothes. Breakfast is below average
Hospedou-se por 4 diárias em nov.. de 2023

8/10 - Boa

Ichiro, Setagaya

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like the room was kept nice and clean. Hooe they can offer us a couple of complementary bottles of water and breakfasts
Hospedou-se por 2 diárias em nov.. de 2023

8/10 - Boa

Nipa

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Noisy from neighboring rooms every night
Hospedou-se por 2 diárias em nov.. de 2023

10/10 - Excelente

satoshi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023

10/10 - Excelente

Mary-Ellen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em nov.. de 2023

10/10 - Excelente

KA LING

Hospedou-se por 3 diárias em out. de 2023

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Housekeeping was great, lovely to return to a clean, tidied room. Only issue is the (noisy) air-conditioning: unable to make it warmer beyond a point and felt too cold at night.
Hospedou-se por 1 diária em out. de 2023

6/10 - Ok

LENA

Viagem a dois
Pontos positivos: Serviço e funcionários
Walking distance to the shopping centres.
Hospedou-se por 3 diárias em out. de 2023

8/10 - Boa

Kathryn

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very comfortable clean hotel with great staff convenient location
Hospedou-se por 3 diárias em out. de 2023

10/10 - Excelente

Angel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property is nice, clean and modern. The staff are friendly and helpful. The area is quiet.
Hospedou-se por 2 diárias em out. de 2023

10/10 - Excelente

Wai Keung

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em set. de 2023

8/10 - Boa

Mark

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location - nice rooms
Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

Edward

Hospedou-se por 2 diárias em ago. de 2023

8/10 - Boa

Arif

Hospedou-se por 4 diárias em ago. de 2023

10/10 - Excelente

MengJu

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel room. Have a good time to live alone. Big bath tub and bath room can take good relaxing.
Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

Keisuke

Viagem a dois
Pontos positivos: Limpeza e comodidades
部屋は値段の割には広くて満足でした。バスルームのみ水漏れしたり、ドアが鍵が壊れかかっていたり、トイレの水洗ボタンがすごく固かったりとはずれの部屋だったので、途中で部屋を変えてもらいました。バスタブがあるのは良かったです。 オーチャード駅には比較的近くて立地は良い方だと思います。
Hospedou-se por 7 diárias em ago. de 2023

10/10 - Excelente

Jasmine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2023

6/10 - Ok

CHISA

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza
コーナーの部屋に案内されたため、ダブルルームなのに狭く感じ、部屋を変更。次に案内されたのがコネクティングルームの1室で隣の部屋の音が気になり、翌日別の部屋に変更してくれた。スタッフの対応は皆んな笑顔で感じが良い。ただ、清掃がタオル交換のみでバスローブが未交換、掃除機はかかってなかったので連泊は薦められません。
Hospedou-se por 3 diárias em ago. de 2023

10/10 - Excelente

AMI

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em ago. de 2023

10/10 - Excelente

Vivien

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The front desk is very helpful.
Hospedou-se por 2 diárias em ago. de 2023

10/10 - Excelente

ALESHA

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We spent three days here and it was wonderful! The staff was very welcoming, friendly and accommodating. The room was clean and the hotel had a nice fragrance throughout. Would definitely stay at vibe again! Oh forgot to add it is in close proximity to all major shopping and transportation centers.
Hospedou-se por 3 diárias em jul. de 2023

6/10 - Ok

christopher stuart

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The property was clean and staff were polite and and friendly. The upper level premier rooms have been renovated to a poor standard and corners have been cut . especially in bathrooms . Lack of exhaust fans create moisture issues which is evident . Crooked obscured power sockets isn’t acceptable for a hotel of this class . Breakfast isn’t of a high standard for its star rating level. Perhaps a 2.5 -3 star is more on the mark . Overall it’s ok hotel but was disappointed based on the overall experience for the price paid abs compared to what we have had in other 4 star hotels .

8/10 - Boa

Jasmine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jul. de 2023

8/10 - Boa

Kei Yong

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything is good except the bathroom is too small and the shower head leaking and keep turning.
Hospedou-se por 3 diárias em jul. de 2023

10/10 - Excelente

Yuen Hung

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice clean room equipped with lovely smelling toiletries and amenities that we needed. Hospitable and helpful staff whom made us feel welcomed and looking forward to consider vibe again for our next stay.
Hospedou-se por 1 diária em jul. de 2023