Recepção

Avaliações de Best Motel

2 out of 5
Best Motel
12045 Aurora Avenue North, Seattle, WA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 48 de 79 avaliações" "
Nota 8 - Boa. 15 de 79 avaliações" "
Nota 6 - Ok. 4 de 79 avaliações" "
Nota 4 - Insatisfatória. 6 de 79 avaliações" "
Nota 2 - Terrível. 6 de 79 avaliações" "

8,8/10

Limpeza

9,2/10

Serviço e funcionários

7,6/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Marlon

Viagem em grupo, Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was looking for inexpensive Seattle accommodations and was dismayed to find basically none near the city center. So after expanding and searching I decided to book a few nights at Best Motel and I was very pleased with what I got for the price. Sometimes when you get a good "bargain" you're really anxious about quality but I MUST say this motel delivered for me on budget and quality 👍
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Best Motel em 28 de mai. de 2024
Marlon, Thank you for staying with us here at Best Motel! We are so very pleased that you came back to stay with us not for one night but 2 nights! We know that sometimes it can be difficult to look for locations closer to where you would have liked to be, but we were pleased that we were able to accommodate you with us. We here at Best have a motto of low price for hotel quality. We appreciate your time and kindness, and we hope to have you stay with us one day again!

6/10 - Ok

Astrid

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
We booked Best motel and after we paid they switched us to America's Inn. We were "upgraded" to a suite but the room smelled terrible (overpowering chemical to hide smoking?). We were woken up all night by people getting huge amounts of ice from the machine right outside our room (they may have not been guests). All that said, room was clean, the bed was comfortable, staff was hospitable and the lobby coffee was easily the best we've ever had!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 27 de mai. de 2024
Mrs. Woodard,We first would like to apologize for the inconvenience caused to you. We were overbooked and did not want to leave you without a room and therefore contacted another property to accommodate you and requested a very nice room and we are disheartened to know that it did not meet your standards. This message has been relayed to the management there and we hope that the next time you're in the area we will make sure to accommodate you with us. Thank you and have a great day.

8/10 - Boa

DANIEL

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 27 de mai. de 2024
Daniel,We here at Best would first like to start off with an apology for being overbooked. We do truly apologize for the inconvenience but in the near future if you are in the area, we would be more than happy to get you to stay with us and give you a discount. We appreciate you being so flexible and we hope you have and amazing day and taking the time to review us we do appreciate it! Thank you kindly and have a fantastic day!

2/10 - Terrível

Robyn

This is not near the airport like I thought and the area seemed pretty unsafe when I drove up so I immediately cancelled.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 27 de mai. de 2024
Robyn, This is Best Motel; we are not close to the airport for our location is in north Seattle and the airport is south of Seattle. We are saddened to hear that the area of the location has made you cancel your reservation as for us at Best Motel, we do have 24-hour security, there is staff on site at all times and we do have a gate that close at 12 am. We wish you the best.

10/10 - Excelente

Jenny

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I love the placed ,staff are so friendly .room are clean amazing experiences..
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 27 de mai. de 2024
Jenny! Thank you for staying with us here at Best Motel! We are so very pleased to hear that you had a 5/5 rate stay with us! It was our pleasure to have accommodate you! We hope you have an amazing trip to alaska! Enjoy it for us and we hope to have you back with us again! Thank you and have a splendid day!

10/10 - Excelente

Marlon

Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 28 de mai. de 2024
Marlon, Thank you for staying with us here at Best Motel! We are pleased to hear that you enjoyed your stay and had a rate of 5/5! Thank you for taking the time to leave us a review!

10/10 - Excelente

Ma Jomamela

Viagem em grupo
Over all the service, location and cleanliness were very good. The staffs at the reception area were friendly and accommodating.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Best Motel em 25 de mai. de 2024
Ma Jomamela, Thank you for staying with us here at Americas Inn and Suite! We are so pleased to know that you enjoyed your stay here with us. We here at Best strive to make sure that all rooms are cleaned, and all guests feels welcomed and comfortable during their stay, and we are pleased we were able to do it for you. Thank you for taking the time to review us! Have an amazing day!

10/10 - Excelente

Kenneth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff is wonderful and very friendly. Will stay here again.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 25 de mai. de 2024
Kenneth,Thank you for staying with us here at Best Motel! We are so pleased to know that you enjoyed your stay and that our staff was giving you top customer service. We would absolutely love to have you stay with us again! We want to thank you for taking the time to review us! Thanks again and have a great rest of your day.

6/10 - Ok

NINETTE

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Overall ok for the price
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 27 de mai. de 2024
Guest, Thank you for staying with us here at Best Motel! We first would like to apologize for any inconvenience you may have encountered while here. We here at Best will try harder if it was the customer service, we will make sure that all staffs are giving our guest 100% customer service and if it was the cleanliness, we will work on it as well! Thank you for your time and feedback.

8/10 - Boa

Lydia

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very friendly and accommodating staff. No free breakfast
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Best Motel em 25 de mai. de 2024
Lydia, Thank you for staying with us here at Best Motel! We are pleased to hear that our staff was friendly and helpful. We apologize for the inconvenience of not having breakfast although we hope that besides that, everything was to your likings. Thank you for taking the time to review us! Have an amazing day!

10/10 - Excelente

Nathaniel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really great staff and room was very clean. Loved my stay here, very affordable and very clean!
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Best Motel em 25 de mai. de 2024
Nathaniel, Thank you for staying with us here at Best Motel! We are so pleased to know that you enjoyed your stay with us and all our staff was great to you and the room was clean and comfortable. Thank you for taking the time to stay with us and reviewing us! We would love to have you back! Have an amazing day.

8/10 - Boa

Mhd Alaa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Best Motel em 24 de mai. de 2024
Alaa Mourad, Thank you for staying with us at Best Motel! We are happy to have accommodated you with us. If you have any questions, please let us know or if there is something that you feel can be improved, we would love your feedback! Thank you and have a great day!

10/10 - Excelente

Howard

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Best Motel em 24 de mai. de 2024
Howard,Thank you for staying with us here at Best Motel! We are pleased to hear that you enjoyed your stay with us. Thank you for taking the time to leave us a rating and review! We hope you stay with us again and have an amazing day.

8/10 - Boa

Shaun

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff, easy to get to on a main road
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 24 de mai. de 2024
Mr. Bird, Thank you for staying with us here at Best Motel. We are pleased to hear that you enjoyed your stay with us. Our goal at Best Motel is to make sure that all guests are satisfied with our staff, and the rooms cleaned and feeling comfortable. Thank you for taking the time to rate your stay. If there is something that you feel can be better, we would love your feedback. Thank you and have a great day!

4/10 - Insatisfatória

viktor

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 24 de mai. de 2024
Viktor, This is Best Motel, We would first like to apologize for any inconvenience caused to you during your stay. We here at Best Motel want to make sure that all rooms are equipped with all necessary amenities and to know that you had a 2/5 rate stay with us we do apologize. If there is anything that we can do to make changes, please let us know for we are always wanting to know what positive changes we can make to make sure we better accommodate all guests. Thank you and best wishes to you.

8/10 - Boa

shamim

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
property looked to have been renovated .one negative about this motel its beside a cemetary. found that a bit uncomfortable
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 24 de mai. de 2024
Shamim Abdul, Thank you for staying with us here at Best Motel! We first want to apologize for any sort of inconvenience that you may have encountered. We realize that you felt uncomfortable with the location of it being close to a cemetary in which we cannot help with but non the less, we hope all staff and amenities in the room was prefect for your stay. Thank you and have a great day.

8/10 - Boa

Saeed

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Best Motel was relatively clean. For the price point it was a good value. Felt safe in the property with lots of lights and night security
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 16 de mai. de 2024
Saeed, We want to thank you for staying with us here at Best Motel! We are pleased to know that you enjoyed your stay and felt safe. It is our priority to know that you enjoyed your stay and felt safe! Thank you for taking the time to review us! We hope you have an amazing day! We hope to have you back one day!

4/10 - Insatisfatória

Kerryann

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
When we came to the room both bed sheets were dirty. When we asked for them to be changed they gave us the sheets and we had to change them ourselves.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 9 de mai. de 2024
Ms. Kerryann,We sincerely apologize for the inconvenience. We have new beddings along with new beds for our motel but we apologize for not meeting your standards. We offered the gentleman that we would provide a different room but he declined and when we apprised the gentleman that we would replace the sheets, he apprised us that he would change the sheets and it was not necessary. Once again, we apologize for the inconvenience and we certainly appreciate your reviews.

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean room and extremely friendly staff. Front staff was extremely helpful and gave us great suggestions of places to visit during our stay.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Best Motel em 8 de mai. de 2024
Robert, Thank you for staying with us here at Best Motel! We are pleased to hear that you enjoyed your stay and our staff was friendly and helpful. Hope to have you back again one day. Thank you and have a good day.

8/10 - Boa

Christina, Staten Island

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff was great. We had one problem and they accommodated us immediately. The room was clean.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Best Motel em 8 de mai. de 2024
Ms. Alvarado,We want to thank you for staying with us here at Best Motel. We are pleased to know that you enjoyed your stay and we were able to be available to you when you needed. Thank you kindly for your feedback! We hope you have a great day.

10/10 - Excelente

Antoine

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Great for a one night stay. Very simple and basic. Came to town for the night for a concert. It was comfortable and pretty clean.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Best Motel em 8 de mai. de 2024
Ms. Leveille,Thank you for staying with us here at Best Motel. We are pleased to hear that you enjoyed your stay your stay with us. Thank you for taking the time to leave us a review. We hope to have you back one day! Thank you and have a great day!

2/10 - Terrível

David, Portland

Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Motel em 8 de mai. de 2024
Mr. LeeThis is Best Motel, and we would like to first start off with an apology for any inconvenience that you have encountered during your stay with us. We at Best Motel are always looking for ways to improve the business and appreciate any feedback. Thank you and have a great day

10/10 - Excelente

Dan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Small, basic, clean rooms at a great price. The manager, Jason, was especially friendly and helpful.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Best Motel em 8 de mai. de 2024
Mr. Katz, Thank you for staying with us here at Best Motel! We are pleased to hear that you enjoyed your stay. It is our pleasure to have you stay with us. Thank you for taking the time to leave us a review! We hope you have an amazing day!

8/10 - Boa

Hitomi

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was clean.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Motel em 8 de mai. de 2024
Ms.Sakakibara,Thank you for choosing Best Motel, we would like to apologize for the inconvenience caused for not having the room you requested for with us available, but we are pleased that the room you had stayed in was clean and to your liking! Thank you for taking the time to review us! Have a great day!

10/10 - Excelente

Billy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best Motel surely takes the extra steps to make sure you have a great experience. They’re very keen to any red flags that come through the doors. The only thing is forgetting that we had two people in the room so they gave us one fact towel lol. Cool little spot for the price especially!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Best Motel em 8 de mai. de 2024
Mr. Martin, We first would like to thank you for staying with us here at Best Motel! We really appreciate you staying with us and giving us such kind feedback. We would also like to apologize for not giving the right number of towels in the rooms! We will work on details like this to make sure that all guest have all the amenities in the room! We hope to have you back and have a great day.

10/10 - Excelente

Tomsly

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place with good price in Seattle
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Best Motel em 4 de mai. de 2024
Tomsly,Thank you for staying with us Best Motel! We are so pleased to hear you enjoyed your stay. Seattle is pricy but we do our best to make sure that its budget friendly. Thank you again and we hope you have a wonderful day.

10/10 - Excelente

Mark

Viagem com a família
You will not find a better place for the price.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Motel em 4 de mai. de 2024
Mark, Thank you for staying with us here at Best Motel! We are so pleased to know that you enjoyed your stay with us! We are not a 5-star hotel, but we do try our best to make sure that all guests are pleased with the price paid. Thank you for taking the time to review us! We hope you have a great day.

10/10 - Excelente

Sandra, Las vegas

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Dont be fooled by the area it was the best motel family owned and thats what i liked about it
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Best Motel em 4 de mai. de 2024
Sandra, Thank you for staying with us here at Best Motel! We are pleased to hear that you enjoyed your stay! The area is a sight, but we do appreciate you staying with us. The motel is family owned and operated and we do our best to make sure that the rooms are cleaned and guest are pleased. Thank you again and we hope you have a great day.

8/10 - Boa

Henry

Pontos positivos: Serviço e funcionários e comodidades
Good price compared to most other area lodging. Probably not safe to walk in the area at night. Excellent staff that I interacted with. Still not sure if I received the complete advertised discount on booking site. Well lit off street parking. Amenities as advertised with WiFi working very well. Will use this place for my next stay in the area. Great deal for the price
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Best Motel em 4 de mai. de 2024
Henry, Thank you for staying with us at Best Motel! We are so very pleased to know that you enjoyed your stay with us. We are looking forward to seeing you again! Thank you and have a fantastic day.

8/10 - Boa

Eric

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Rhona, Calgary

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean, convenient and nice staff. Will definitely stay here again.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Best Motel em 20 de abr. de 2024
Ms.GestosoThank you for staying with us here at Best Motel! We are pleased to know that you had a great stay! We are more than happy to know that you will be back! Thank you for taking the time to review us and we hope to see you soon! Have an amazing day!

10/10 - Excelente

Matthew

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was a little worried with the 2 star rating, but the reviews were good and it was close to the hospital. We were in town for my wife to have surgery and the staff was very helpful and accommodating to our changing needs. They never made us feel like we were a burden, even when we had to ask for accomodations. They made a bad experience at the hospital much more bearable.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Motel em 20 de abr. de 2024
Mr. Johnson, we here at Best Motel would like to thank you for staying with us not only once but twice! It was our pleasure to have accommodated you and your wife here. We are sorry to hear that the hospital had to push back the surgery date but we are always here and happy to have you stay with us again if you are every in need of a place to stay! We truly appreciate the time you took to review us. Thank you again and we hope you have a great day!

8/10 - Boa

Matt

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Motel em 20 de abr. de 2024
Mr. JohnsonThank you for staying with us here at Best Motel. We appreciate your business and time you took to rate your stay. If there is anything that you felt that we as an establishment could have done better, please let us know for we are alway looking for way to make us a better place for all guest. Thank you.

6/10 - Ok

Eliza

Viagem de negócios, Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The motel itself is clean rooms are small but we basically just slept there. This was our first time staying in Seattle we came because my husband was attending a conference this Motel was far cheaper than hotels downtown parking was free wi-fi was free i guess some place charge for wi-fi?some hotels downtown were charging $49.99 a night for parking ! On top of the outrageous rates and there reviews were not that great this Motel has good rating and way cheaper the staff here are very friendly just the area a little sketchy at night but was ok lots restaurants around the area not very far from downtown 15 min? The conference was downtown so had to commute everyday for 4 days traffic was little busy but it was only bout 10-15 min drive. Overall was good stay would i stay here again yes i would good for the price very affordable!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Best Motel em 15 de abr. de 2024
Eliza, Thank you for staying with us here at Best Motel. We are pleased to know that you enjoyed your stay with us. Its not a great "welcome to Seattle" to some of the sketchy things that happen around the area at a certain time, but we are glad that our place was budget friendly to your need. We here at Best Motel will always put our best foot forward to please all our guest and we are pleased to have had you with us. We do hope to have you back with us again. Have a splendid day!

2/10 - Terrível

Jude

Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Motel em 8 de mai. de 2024
Mr. NdongiThis is Best Motel. We would like to apologize if you were unsatisfied with your stay. Our records show that you were not accommodated here, for whatever reason we apologize for the inconvenience. Thank you and have a great day.

8/10 - Boa

Celia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were very impressed considering the price & location of the motel. The staff, service, room, motel propety was very well kept. The office personal made us feel welcomes & was concerned with our comfort. Security personal frequently seen on site, we felt our vehicles & property was secure. The city area was not the best but we never saw or felt any risks of personal danger.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Best Motel em 15 de abr. de 2024
Celia, thank you for staying with us here at Best Motel! We are so very pleased that you enjoyed your stay with us. We try to make all guest feel comfortable as possible. The city of Seattle has its perks and we here at Best would love for change in the area as well, but we hope that if you are in the area, you will come back and stay with us! Thank you for taking the time to review us and we hope that you have a great day!

6/10 - Ok

TUYISHIME

Pontos positivos: Serviço e funcionários
Pretty chill for a one night stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Motel em 10 de abr. de 2024
Mr.Tuyishime,Thank you for staying at Best Motel! We are pleased to know that you had a good stay. If there is anything that you feel like we can improve on, please let us know for we are always open to hear what we can do to improve the establishment. We appreciate your time! We hope you have an amazing day.

4/10 - Insatisfatória

Kevin, Santa Rosa

Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Motel em 8 de abr. de 2024
Mr. LeeThank you for giving Best Motel a chance. We do apologize for the inconvenience that you may have experienced during your stay. Thank you for taking your time for the rating. We at Best will work harder to fulfill all guest needs. Thank you.

4/10 - Insatisfatória

Kevin, Santa Rosa

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e comodidades
Lack of everything
Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Motel em 6 de abr. de 2024
Mr. LeeWe here at Best Motel would like to apologize for any inconvenience caused to you during your stay. All rooms are equipped with microwave and refrigerator, and we do have free HBO. It is unfortunate that we did not meet your standard, we wish you the best and have a great day.

8/10 - Boa

Arash

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Best Motel em 6 de abr. de 2024
Thank you for staying with us here at Best Motel! We are pleased to hear that you enjoyed your stay. We appreciate the time you took to review us. If there is anything that you feel like can be improved, we are alway happy to hear for there is always room for improvements. Thank you again and we hope you have an amazing day.

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I had a good stay. Cheap but good place.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Best Motel em 4 de abr. de 2024
Mr. Barrett,Thank you for staying with us here at Best Motel! We are pleased to hear that you enjoyed your stay with us. We appreciate your feedback and service and we hope you have an amazing day!

8/10 - Boa

Chui Ngor

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
the staff is very helpful and kind. check in and check out is very smooth.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Best Motel em 2 de abr. de 2024
Guest, thank you for staying with us here at Best Motel! We are pleased to hear tthat you enjoyed your stay and check in and out was smooth! We appreciate your feedback and the time you took to review us. We hope to have you back one of these day! Have a great day!

10/10 - Excelente

Christy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed 1 night, no issues. Staff was friendly. I was asked upon check out if they could quickly check my room so I could get my $100 deposit back. Although its different than I'm used to, i didn't have a problem with it. Room clean, comfortable bed, bath towels on the smaller side. Great affordable accommodation
Hospedou-se por 1 diária em mar. de 2024
Resposta de Best Motel em 29 de mar. de 2024
Christy,Thank you for staying with us here at Best Motel! We are so very pleased that you enjoyed your stay with us. We are sorry if it made you feel uncomfortable for us to have you wait while we check the room, it us just protocols and we hope you understand. We thank you for taking the time to review us! We hope to have you back one day! Have an amazing day!

8/10 - Boa

Atinder

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Adorable
Hospedou-se por 1 diária em mar. de 2024
Resposta de Best Motel em 31 de mar. de 2024
Atinder Singh, Thank you for staying with us here at Best Motel! We are pleased to hear that you found our place cute. It is a small place but a gem you dont want to miss! Thank you taking the time to review us. We hope you have an amazing day!

10/10 - Excelente

Anne

Hospedou-se por 1 diária em mar. de 2024
Resposta de Best Motel em 20 de abr. de 2024
Ms. Read, Thank you for staying with us here at Best Motel. We are pleased to hear that you had a 5/5 rate stay with us! If there is anything we could have done to make it better, please let us know. Thank you for taking the time to rate your stay and we hope you have a great day!

10/10 - Excelente

Keshmira

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I liked the property was quiet. I love the property management and staff. They were very hospitable and assuring.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Best Motel em 26 de mar. de 2024
Kesmira,Thank you for staying with us here at Best Motel! We are so pleased to know that you enjoyed your stay with us! We here at Best want to thank you for taking the time to review us! We hope you have a wonderful day!

2/10 - Terrível

chad

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Safe hotel but not the area- - The room had the stale hotel smell, nestled in on N. Aurora St., it was filthy in the area, the location has Security , which was good but — there were no towels in the room, I booked 2 days but had trouble breathing- something in the room was irritating my lungs whatever chemicals they clean with. I had to leave within hours of my stay and I was not refunded an extra day that I was not even present was no communication from the hotel. My advice is booked with the hotel with your CC card, going through Expedia, is not recommended.
Resposta de Best Motel em 27 de mar. de 2024
Mr. Chapelle, We here at Best Motel would first would like to deeply apologize for the inconvenience caused to you. This is not acceptable. We have management looking into this issue and will make sure we at Best Motel do a better job keeping the rooms smelling fresh for all guest, make sure that all amenities are in the room. We have initiated at refund for your stay and deposit. We are very sorry!

10/10 - Excelente

Casey

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super comfortable beds. Excellent service. Nice and clean facilities.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Best Motel em 26 de mar. de 2024
Casey, Thank you for staying with us here at Best Motel! We are so pleased to know that you enjoyed your stay with us! We would love to have you back and we hope you have an amazing rest of your day!

10/10 - Excelente

Jorge

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Employees are very kind and always offer extra help
Hospedou-se por 1 diária em mar. de 2024
Resposta de Best Motel em 26 de mar. de 2024
JorgeThank you for staying with us here at Best Motel! We are so very pleased to know that you enjoyed your stay! We appreciate the time you took to review us! Management is always looking for ways to improve and will try to help as much as we can. Hope you have a great day!

10/10 - Excelente

Jacquie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was great nice and friendly check in and check out was a breeze next time I’m in the area I would most definitely stay again.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Best Motel em 26 de mar. de 2024
Jacquie,Thank you for staying with us here at Best Motel! We are so very pleased to know that you enjoyed your stay with us! We would love to have you back again! Thank you for taking the time to review us! We appreciate you and hope you have a great day!