The staff was amazing and very accommodating, but it was expensive compared to properties nearby, which we were planning to stay at, but family requested us to stay next door to their hotel. They had suites with a dining area, living room, and bedroom.. when for the same price, we got a sofa and a jacuzzi that was warm, rather than hot like you would expect. Staff did come in to clean and make the bed everyday, breakfast was nice to wake up to bright and early, but Fira is not walkable unless you want to walk > than 30 minutes each way. Transportation is paid at this hotel, whereas the neighboring one offered free shuttle service into town and other places as well as offered a coffee hour, etc. The reason my rating is so high is because the staff was amazing and we spent less time at the hotel out on excursions and hikes.
