10/10 - Excelente
Kathryn W., England
17 de jun. de 2024
Pontos positivos: Limpeza
Beautiful villa, excellent location
We loved our family stay at Villa Magerita. It offered everything you could want from a holiday. It’s in a beautiful location tucked away in the foothills above Santa Teresa di Riva. We found it easily. Clean, spacious, well stocked with amazing views over to the italian mainland. Natale, the property manager, who lives on the top floor of the villa, was always discretely on hand to help with any queries. He doesn’t speak English but we managed to get by with my poor italian and our daughter’s good Spanish! He organised the gelato/granita van to come up to the villa to serve us. We enjoyed having our own chef , Nanni, cook Sicilian fish dishes for us one evening . He lives locally and provided all the food and cleaned up afterwards . A great character and excellent chef. My only complaint would be with VRBO. I couldn’t access our booking on the app at all, as I changed my email address after booking the villa online last October. You wouldn’t expect this to be a problem, but it was. Despite many calls to customer services and the tech team, their only suggestion was to liaise directly with the owner, Giorgio, for any pre-trip information. This was a far from satisfactory customer experience. The villa and Natale though - 5 stars ⭐️⭐️⭐️⭐️⭐️
Kathryn W.
Hospedou-se por 7 diárias em jun. de 2024