Saguão

Avaliações de Motel 6 Belmont, CA - San Francisco - Redwood City

2 out of 5

Avaliações

7,6

Boa

Nota 10 - Excelente. 452 de 1005 avaliações" "
Nota 8 - Boa. 202 de 1005 avaliações" "
Nota 6 - Ok. 123 de 1005 avaliações" "
Nota 4 - Insatisfatória. 87 de 1005 avaliações" "
Nota 2 - Terrível. 141 de 1005 avaliações" "

7,8/10

Limpeza

8,0/10

Serviço e funcionários

6,6/10

Comodidades

7,4/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Clodoaldo

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Não fale o que cobram
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Sophia CSR em 24 de mai. de 2023
Dear Guest,We are sad to see this rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 - Terrível

Matias

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Cigarette Smell everywhere
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 22 de mai. de 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. Rest assured, your concern will be noted and inspected by our housekeeping team for prompt action. We would value another chance to impress you and we wish you pleasant travels.

8/10 - Boa

Carolina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 20 de mai. de 2024
Hi Carolina,We can't thank you enough for your four-star rating of our hotel. We are so glad to hear from you and to learn that we were able to give you a convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - Excelente

Carita, Chowchilla

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quiet
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 20 de mai. de 2024
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for being so supportive!

10/10 - Excelente

Miguel

Viagem com a família
What I like was the easy check in and they meet my requirements and request for the room. And what I didn’t like was that the wall had to much moisture in it and under need the ac furnace had black mold which is no good. The main door dint had a weather strip on it you could see the light from outside.
Hospedou-se por 7 diárias em mai. de 2024
Resposta de Sophia CSR em 20 de mai. de 2024
Dear Guest,Thank you for your time and valuable feedback. Happy to know that you found our check-in easy. We always welcome our guest's ideas and suggestions and will surely forward your valuable feedback to our team for improvements. Our Team always ensures that we keep delighting you with our facilities and services. Wish you a pleasant stay in future as well.

10/10 - Excelente

Loisi, East Palo Alto

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Sophia CSR em 20 de mai. de 2024
Dear Guest,Thank you for taking the time to complete our guest survey regarding your stay. We are so happy to see this 5 out of 5-star rating. We assure you the best of our services at all times.

10/10 - Excelente

Paul

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay for a great price.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 20 de mai. de 2024
Hi Paul,Grateful to know that we fit in your budget and your stay was great. Receiving an awesome 5-star rating and review is a real victory for our hotel. We are infinitely glad if you will choose us again and our team is waiting to welcome you back soon!

10/10 - Excelente

Todd

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
No microwave or working refrigerator
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 20 de mai. de 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. We are glad to see this 5 out of 5-star rating. However, please check your booking details as you had booked a room type which doesn't have a microwave and working refrigerator. If you want further details on this please call up the property. We would love to see you again in the future.

2/10 - Terrível

Sergio

Viagem de negócios
Pontos negativos: Comodidades
Bad conditions all the property
Hospedou-se por 7 diárias em mai. de 2024
Resposta de Sophia CSR em 20 de mai. de 2024
Hi Sergio,Thank you for your stay. We regret the inconvenience faced by you and never want our customers to have a bad experience. Please share your disappointments in detail so that we can escalate them to our management for improvements. We hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 - Ok

Teresa

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
There was mold on the walls. Toilet seat anchors were broken. Two lights did not work. Paint chipped. Desk also had chipping. Sheets need to be replaced very rough with pills. Also did not like the layout of property. Would I stay there again no. Would I recommend no.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 20 de mai. de 2024
Hi Teresa,Thank you for sharing your feedback about your stay with us! We regret your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 - Terrível

Clayton

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Sophia CSR em 20 de mai. de 2024
Hi Clayton,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 - Ok

Sunil

Viagem de negócios
Pontos negativos: Serviço e funcionários
Given that there are no restaurants or coffee shops close by, it would be helpful to serve coffee starting at 5:00 AM. Front desk was rude when that request was made, saying that coffee will only be available starting at 6:00 AM.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Sophia CSR em 20 de mai. de 2024
Hi Sunil,We regret the inconvenience faced by you regarding coffee. We will forward your concerns to our team for improvement. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - Ok

TAFADZWA

Pontos positivos: Serviço e funcionários
very convenient when on the go while on a budget
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Sophia CSR em 17 de mai. de 2024
Dear Guest,It is good to know that we fit into your budget. It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 - Boa

Na

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean but dark
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 17 de mai. de 2024
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - Excelente

Christian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comada y muy amable el personal
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 17 de mai. de 2024
Hi Christian,We are incredibly grateful you took the time to leave us this comment and liked our food and friendly staff. Our company values prioritise customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

8/10 - Boa

Sharon K

Viagem de negócios
Pontos positivos: Serviço e funcionários
Right off the fwy, pleasant staff. room okay for thie low price, not great but acceptable to sleep in and then move on
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 17 de mai. de 2024
Hi Sharon,Thank you for choosing us for your recent stay. We are glad to see your rating. Every day, we strive to maintain our hotel clean and pleasant more than what our guests expect from us. If you have any further suggestions, then please get in touch with us. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

10/10 - Excelente

Heidi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean rooms, comfy beds.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 17 de mai. de 2024
Hi Heidi,Many thanks for the review with the positive comments and ratings. We are glad that you were pleased with the clean rooms and comfortable beds. We are also so pleased if you would return to stay with us again. Wish you a pleasant stay in the future as well.

10/10 - Excelente

Peter

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 17 de mai. de 2024
Hi Peter,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 - Excelente

Josue

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Was a nice trip
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 17 de mai. de 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star rating! We hope to hear more from you on your next visit.

10/10 - Excelente

Wenbin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 17 de mai. de 2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

6/10 - Ok

jorge

It was ok
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 14 de mai. de 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 - Excelente

Paul

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location, nice people, a little dated, but a great value. Would stay there again. Restaurant next door.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Sophia CSR em 17 de mai. de 2024
Hi Paul,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.

10/10 - Excelente

Tony

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property was great value away from the city noise yet close to the city to explore
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Sophia CSR em 17 de mai. de 2024
Hi Tony,Thank you for taking the time to complete our guest survey regarding your stay. We are so glad we were able to provide you with such a wonderful experience. Our team assures you the best of our services at all times.

4/10 - Insatisfatória

Sylvain

Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
This is as barebone as it gets... And it's old. Don't be fooled by the color... This place need a full update. Plus 3 days out of 4 could not get hot water to shower properly. No fridge, no coffee maker. Nothing besides a bed an old TV and 3 days without them doing the room. I will not stay there again. Staff were friendly and courteous l, but that doesn't equal a good start.
Resposta de Sophia CSR em 17 de mai. de 2024
Dear Guest,Grateful to hear that our guest honoured our staff with praiseworthy words. However, We regret the inconvenience faced by you regarding these issues and assure you that we will surely forward your valuable feedback to our team for investigation. We promise you the best of our services at all times.

6/10 - Ok

Dorotea

Viagem com a família
Pontos negativos: Serviço e funcionários
Its clean but the customer service is awful. They absolutely need training
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 16 de mai. de 2024
Dear Guest,Thank you for choosing us for your recent stay. We regret the inconvenience faced by you during your stay. Kindly let me know about your disappointments in more detail to serve you better in the future.

2/10 - Terrível

Will

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Place was dirty disgusting
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 14 de mai. de 2024
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

2/10 - Terrível

Antoinette

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very dirty can tell that this is a very ghetto motel
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 14 de mai. de 2024
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team and we hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 - Boa

Yu lian

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Well enough
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 14 de mai. de 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 - Boa

Fernando, Sacramento

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good for the money and good staff.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 16 de mai. de 2024
Hi Fernando,We are glad to know that our price and staff met your expectations and thank you for this lovely 4-star rating. We promise to be consistent with the amazing work and hope you will be our frequent visitor.

2/10 - Terrível

Goke

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Broken elevator. Broken kitchen wall socket. Unable to use microwave. I called the front desk, i was promised issues will be fixed the following day. It never happen.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Sophia CSR em 14 de mai. de 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 - Excelente

Manohar

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sophia CSR em 14 de mai. de 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 - Boa

Loisi, East Palo Alto

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 14 de mai. de 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 22 de mai. de 2024
Hi David,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 - Excelente

Rosalio

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 14 de mai. de 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 - Excelente

Ryan

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's a motel 6 that had all the amenities that I needed for 2 days
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Sophia CSR em 14 de mai. de 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

6/10 - Ok

Barinder

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
👍
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sophia CSR em 9 de mai. de 2024
Dear Guest,We appreciate the 3-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Nicolas

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e comodidades
Mold in bathroom a210. Floor smelled like cigarette.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Brand Experience Team em 13 de mai. de 2024
Hi Nicolas,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 - Boa

Nestor

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sophia CSR em 9 de mai. de 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 - Excelente

Hulita

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and easy stay.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Brand Experience Team em 13 de mai. de 2024
Hi Hulita, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 - Excelente

Matthew, San Francisco

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very polite staff. No problems encountered whatsoever.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia CSR em 7 de mai. de 2024
Dear Guest,We're overjoyed to receive your glowing 5-star review! It's fantastic to learn that the politeness of our staff added to your enjoyable stay, and we're thrilled that you experienced no issues during your time with us. Thank you for taking the time to share your positive experience, and we eagerly anticipate the opportunity to welcome you back for another outstanding stay in the future!

2/10 - Terrível

Francisco

Hospedou-se por 1 diária em fev. de 2024
Resposta de Sophia CSR em 9 de mai. de 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 - Excelente

Susan, Canton

Quite a nice Motel 6
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 7 de mai. de 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 - Boa

Mark

Convenient
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 7 de mai. de 2024
Dear Guest,Appreciate your 4-star rating! We're pleased to hear that you found our location convenient for your needs. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 - Excelente

Miguel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Muy bueno
Hospedou-se por 1 diária em mai. de 2024
Resposta de Sophia CSR em 9 de mai. de 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 - Boa

Matthew

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall my stay was pleasant. Clean n comfortable room and plenty of parking lots. Staff was helpful n courteous. The only minus is that housekeeping is only once every 3 days. However I was able to get fresh set of towels from 24-hour reception.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Sophia CSR em 7 de mai. de 2024
Dear Guest,We appreciate your 4-star rating! It brings us joy to know that you had a pleasant overall stay and found our rooms clean, comfortable, and with ample parking. Your appreciation for our helpful and courteous staff is warmly received. We acknowledge your feedback about housekeeping frequency and will certainly use it to enhance our services. It's reassuring to hear that our 24-hour reception promptly provided you with fresh towels. We eagerly anticipate the opportunity to host you again for another enjoyable stay in the near future!

10/10 - Excelente

Dean

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The rooms were good aside from something haunting happening in the night.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sophia CSR em 3 de mai. de 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. To address your concerns more effectively, we kindly request that you provide us with further details about what specifically disappointed you to address the problem and prevent any future occurrences. Our Team is looking forward to serving you again on your future travels.

10/10 - Excelente

jeffrey

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The rooms are always clean and smells fresh, the staff is very friendly and helpful
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sophia CSR em 2 de mai. de 2024
Dear Guest,Many thanks for your fantastic 5-star review! We're delighted you found our rooms regularly clean and fresh-smelling. Our staff works hard, and every guest has a comfortable and friendly stay. Your complimentary comments about our courteous and helpful personnel mean a lot to us; we strive to provide good service to our visitors. We hope to welcome you back again soon!

4/10 - Insatisfatória

Dorotea

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The minimalist style of the room is appeal8ng to me. Customer service is not great at all. It is very noisy all around. Dog barking and construction in the area.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia CSR em 2 de mai. de 2024
Dear Guest,We're glad you appreciate the minimalist style of our rooms. We apologize for any inconvenience caused by noise disturbances and acknowledge the need to improve our customer service. We'll address these concerns to ensure a more enjoyable stay for all guests. Hope you will give us another opportunity to provide you with a better stay.

10/10 - Excelente

Lesly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sophia CSR em 2 de mai. de 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

2/10 - Terrível

GLENN

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Old
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Sophia CSR em 30 de abr. de 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.