Área da propriedade

Avaliações de Hotel Zephyr San Francisco

4 out of 5
Hotel Zephyr San Francisco
250 Beach Street, San Francisco, CA

Avaliações

8,6

Excelente

Nota 10 - Excelente. 877 de 1498 avaliações" "
Nota 8 - Boa. 347 de 1498 avaliações" "
Nota 6 - Ok. 148 de 1498 avaliações" "
Nota 4 - Insatisfatória. 76 de 1498 avaliações" "
Nota 2 - Terrível. 50 de 1498 avaliações" "

8,8/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

C

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel atendeu às expectativas e sua localização era ótima para quem goste de ficar naquela região
Hospedou-se por 6 diárias em jan. de 2024
Resposta de General Manager em 16 de fev. de 2024
Dear C,It's pleasing to hear our hotel met your expectations and that our location was ideally suited to your preferences. We hope you had a comfortable stay and look forward to welcoming you back for another satisfying visit. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Diego

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em dez. de 2023

10/10 - Excelente

Aristóteles

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em out. de 2023
Resposta de Kyle em 27 de out. de 2023
Greetings,Thank you for your review and I am happy to hear that you enjoyed your stay with us! We are close to many wonderful attractions and I hope you were able to take some great photos during your travels. Have a safe trip home and a peaceful rest of your October.

8/10 - Boa

Gabriela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Estacionamento caro, restante excelente!
Hospedou-se por 2 diárias em out. de 2023
Resposta de Kyle em 21 de out. de 2023
Greetings Gabriela,Thank you for your review and I am happy to hear that you enjoyed your stay with us. We have had some great weather recently and I hope that you were able to get out and explore our city. Have a safe trip home and a peaceful rest of your October.

10/10 - Excelente

Carla

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente estadia!
O hotel é confortável e muito bem localizado.
Hospedou-se por 5 diárias em set. de 2023
Resposta de Kyle em 13 de set. de 2023
Greetings Carla,Thank you for your review and we are delighted to hear that you enjoyed both our location and your stay with us. I hope you were able to take some great photos during your stay and that you have a safe trip home.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em nov.. de 2022
Resposta de Jeff em 28 de nov. de 2022
Hello and thank you for your recent stay at Hotel Zephyr and for your feedback. All of us here look forward to seeing you back out here in the near future!

6/10 - Ok

Fabio

Viagem com a família
Pontos positivos: Serviço e funcionários
Hotel muito grande. Ótima região. Tem tudo por perto. Prixomo do píer 39. Achei o quarto Pequeno é normal. Em baixo tem muitas atividades a sala de jogos e eles dão kit de mashmelow e chocolate para fazer na fogueira. Dou nota 8 para o Hotel
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Jeff em 31 de ago. de 2022
Hello Fabio. Thank you for your recent stay and for your feedback. It looks like things went well with your stay as in your comments you stated that you give us an "8" but your score came through as a "6". I would like to better understand where we fell short of your expectations. If you have an opportunity to reach out to us directly so we know how we can better shine for a return visit, please do not hesitate to contact us. Thanks again and be well.

6/10 - Ok

Sofía

Viagem com a família
Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Bien ubicado
Por las fotos y por el precio pensé que iba a ser mejor, no sé si diría que es 4 estrellas, me pareció 3. Está muy bien ubicado, en una región con opciones para comer y pasear. El cuarto es cómodo y limpio. Lo que me sorprendió es el precio del estacionamiento, 66 dólares la noche, self-parking, casi el doble de otros hoteles de la ciudad
Hospedou-se por 4 diárias em abr. de 2022
Resposta de Gabe em 16 de abr. de 2022
Dear Sofia. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property at Fisherman's Wharf and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Our parking rate is very competitive in the local area, and we also have booking package that includes parking. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips.

10/10 - Excelente

Robbyn

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved how close it is to pier 39, staff was amazing!
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Ines

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cool spot close to all the attractions
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 14 de mai. de 2024
Dear Ines,Our location is perfect for those who want to make the most of their time in the area, and we're happy you enjoyed it. Thanks so much for your five-star review! We'd love to provide you with another comfortable and convenient stay at Hotel Zephyr San Francisco, and we look forward to your return.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Allee

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff, so much to do in the game rooms! The fire pits are a great touch, and its walking distance to pier 39.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 14 de mai. de 2024
Dear Allee,Thank you for taking the time to provide your review of Hotel Zephyr San Francisco. We are thrilled you had a fun-filled stay with us! We're delighted you enjoyed our friendly Z Team, the variety of activities in the game rooms, the cozy fire pits, and the convenient location near Pier 39. It's fantastic that these all helped make your experience one to remember. We look forward to welcoming you back again soon for another terrific time!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Jessenia Gómez

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Es hotel espectacular ,excelente servicio , excelente personal ,muy amables ,muy seguro ,buenas comida ,todo está al 100 10/10
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 13 de mai. de 2024
Dear Jessenia,Thank you for your fantastic review! We're thrilled to receive a perfect score from you and appreciate your compliments on our service, staff, safety, and food. We look forward to continuing to provide you with a 100% excellent experience at Hotel Zephyr San Francisco on your future visits!

10/10 - Excelente

Marcus

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Super Hotel, große Zimmer, sehr gute Lage am Pier 39, deswegen aber etwas laut.
Resposta de Puku em 10 de mai. de 2024
Thank you for your 5 star review and thank you for staying with us, we hope you loved your stay. Looking forward to seeing you again.

8/10 - Boa

??

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Puku em 11 de mai. de 2024
Thank you for 4 stars, I hope you enjoyed your stay with us.

8/10 - Boa

Manuel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Puku em 10 de mai. de 2024
Thank you for 4 stars, I hope you enjoyed your stay with us, please give us an opportunity to serve you better next time you are in San Francisco.

8/10 - Boa

Brett

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location on Fisherman's wharf. Good to have gaming area and fireside seating in court yard
Hospedou-se por 5 diárias em mai. de 2024
Resposta de General Manager em 10 de mai. de 2024
Dear Brett,Thank you for your feedback! We're glad you enjoyed our location and appreciated our gaming area and fireside seating in the courtyard. It's great to know these amenities enhanced your stay. It was a pleasure having you here, and we look forward to welcoming you back soon for another enjoyable visit!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Delia, Selma

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
View nice hotel for its proximity to pier 39. No breakfast but can make s’mores on firepit at night. Clean and comfortable rooms. It was pretty quiet when we stayed. Really enjoyed it would stay again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 8 de mai. de 2024
Dear Delia,Thank you for taking the time to provide your review of Hotel Zephyr San Francisco. It sounds like the location near Pier 39 was perfect for exploring, and we are glad you found the rooms clean, comfortable, and peaceful. We look forward to you staying with us again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 - Boa

Fernando

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing themed rooms, ultra clean, wonderful staff and the recreation area is great with many games; the only issue I find here, is that you have to pay for parking on top of what you already paid for.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 8 de mai. de 2024
Dear Fernando,Thank you for your glowing review. We're happy to hear you enjoyed our accommodations, standards of cleanliness, team, and amenities. And while our parking fees are competitive for our area, we're grateful for your comments. It would be our sincere pleasure to welcome you back soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 - Boa

Ashraf

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Amazing Location, but the service is not that good, the room has no microwave, and no trash bags, the bathroom door was not working easily, and drainage is very slow. and during the daytime music is very loud and you can not open the balcony door.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de General Manager em 8 de mai. de 2024
Dear Ashraf,We're sorry to hear about the issues you encountered during your stay. Your comfort and satisfaction are important to us, and it's disappointing to hear that we fell short of your expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 - Boa

T

Not as nice as I was hoping for but still fun place
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear T,Thank you so much for the review. We are so glad you had fun, and we encourage you to reach out to us to let us know if there's anything we can do to add that extra start to your next visit. We hope to see you again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 - Boa

PEDRO

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Lo mejor que tiene es su ubicación.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Pedro,Thank you so much for your review. Our property is located right on Fisherman's Wharf, offering unbeatable ocean views and a diverse scattering of dining, shopping, and attraction options all around us. We're so glad you enjoyed our location, and we hope to welcome you back soon to Hotel Zephyr San Francisco.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 - Boa

Juan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location and hotel is very unique All was great except the hard oversized pillow were hard to sleep with
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Juan,Thank you for your review, from all of us at Hotel Zephyr San Francisco. We are thrilled to hear you enjoyed our ideal location during your trip, though we regret to hear you did not enjoy our pillows. We hope we will see you again in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

DUC

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The game was awesome for the kids
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear DUC,Thank you for choosing Hotel Zephyr San Francisco! We're glad your kids enjoyed the game area, and we look forward to your next visit.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Yoanna

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Puku em 10 de mai. de 2024
Thank you for five stars, I hope you loved your stay with us.

10/10 - Excelente

Estrella

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Las instalaciones y el servicio muy bueno, lo único que se me hizo exagerado fue el cobro del estacionamiento! Pero en general me encantó, las camas cómodas y las habitaciones Grandes!!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Estrella,Thank you for your feedback! We're pleased to hear that you loved our comfortable beds and spacious rooms. We also appreciate your thoughts on the parking and will take them into consideration as we continuously seek to improve our guest experience. Our team is looking forward to welcoming you back for another five-star stay!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Christina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Definitely recommend this Hotel, next door to ihop, apple b’s is around the corner, arcade, museum, great location
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 7 de mai. de 2024
Dear Christina,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our fabulous location helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Lila

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a bay view room which was great but half way through our stay there was no power in a large portion of the hotel we had to walk through to get to our room and no one explained to us why
Hospedou-se por 3 diárias em abr. de 2024
Resposta de General Manager em 4 de mai. de 2024
Dear Lila,Thank you for taking the time to share your experience. We're glad you enjoyed the beautiful views, and we appreciate your patience with the power outage. This was outside our control and was restored as soon as possible. If your travels bring you back to the area, please come see us again.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Darryl, PORTERVILLE

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location. Clean and very secorw.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 4 de mai. de 2024
Dear Darryl,Thank you for taking the time to provide your kind review of Hotel Zephyr San Francisco. We are delighted to know you loved our beautiful location and clean facility, all while providing a safe environment to enjoy it in. It would be an honor to host you again in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Bernard

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Puku em 10 de mai. de 2024
Thank you for five stars, I hope you loved your stay with us.

8/10 - Boa

Lisa

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
There were two dogs in the 2nd floor room next to the elevator. They barked and growled
Hospedou-se por 3 diárias em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Dear Lisa,We're grateful to have hosted you at Hotel Zephyr San Francisco. While we welcome furry family members, we are focused on creating a peaceful environment for all. Please reach out to our front desk with any noise concerns so we can address issues during your stay. We hope you had a pleasant experience with us in San Francisco otherwise. Our team would be honored to see you again. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Kay

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay no problems at all a very clean spacious room in walking distance to most places at fisherman’s wharf.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Dear Kay,We're thrilled to hear you had a great stay with us! It's wonderful that you found your room clean and spacious, and our location convenient for exploring Fisherman's Wharf. Thank you for choosing our hotel, and we can't wait to welcome you back for another fantastic experience.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 - Boa

Sara

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Dear Sara,We're thrilled to hear you had an enjoyable stay with us! Thank you for choosing our hotel, and we look forward to welcoming you back for another great experience in the future. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Ellia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Die Lage des Hotels sowie das Personal ist super.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de General Manager em 4 de mai. de 2024
Dear Ellia,Thank you so much for taking the time to share your thoughts on your recent visit. We're thrilled our hospitable team left a memorable impression on you, and we hope you took full advantage of our fantastic location and the convenience it affords our guests. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Georgina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything good really good
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Dear Georgina,Thank you for sharing your comments with us. We are happy to hear that everything was great for your stay. It was a pleasure hosting you, and we hope to see you again soon! Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

4/10 - Insatisfatória

Maria

Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
we had a mouse/rat in our conjoint room. we were moved to other rooms.not anything great just same basic room. weren't compted for anything.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Dear Maria,Thank you for your review. We sincerely regret to learn of your recent experience and understand your disappointment. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. Please know this is not a common instance for our hotel, and we hope you will not allow this isolated incident to prevent you from giving us another chance to deliver a seamless stay worthy of a perfect rating. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 - Boa

Lisa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved that my balcony had a view of the bay! Close to Pier 39, shopping and dinning.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 26 de abr. de 2024
Dear Lisa,We are so happy to know that you enjoyed everything about your time with us, including our amazing location and wonderful views. Thank you so much for the high rating, and we hope to see you again soon. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

6/10 - Ok

Glenn

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
Staff was very nice and hotel was clean. But room reeked of cigarettes baked into the whole room and no windows are able to open. Was too tired to deal with changing rooms but wish I had.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Dear Glenn,We appreciate your feedback regarding your recent stay. While we're glad to hear that you found our team pleasant and our hotel clean, we're disappointed to learn about the issue with the odor in your room. Rest assured, we will promptly address this to ensure a more pleasant experience for our future guests. We hope to have the opportunity to welcome you back for the exceptional stay you deserve.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Jennifer

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved our stay at Hotel Zephyr. It’s eclectic and has a wonderful San Francisco vibe. Very clean and so close to fun things to do (walkable). Balcony views are awesome.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de General Manager em 25 de abr. de 2024
Dear Jennifer,Thank you for your fantastic review! We're delighted that you enjoyed the eclectic charm and San Francisco vibe of Hotel Zephyr. We look forward to welcoming you back for another enjoyable stay!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

vidyadhar

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Staff super helpful and friendly.......game room was great!!!!
Hospedou-se por 5 diárias em abr. de 2024
Resposta de General Manager em 25 de abr. de 2024
Dear Vidyadhar,Thank you for sharing your experience with us! We're delighted that our team provided such warm and thoughtful service. It's also fantastic to know that our game room was a highlight of your stay. We look forward to welcoming you back for another enjoyable visit!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

6/10 - Ok

Susie

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
Good location
Hospedou-se por 5 diárias em abr. de 2024
Resposta de General Manager em 26 de abr. de 2024
Dear Susie,Thank you for sharing your thoughts on your recent stay. We're delighted that our location contributed positively to your stay. Please feel free to reach out to us and let us know how we could've made your stay an exceptional one. It was a pleasure to have you here, and we look forward to welcoming you back for a truly fantastic stay.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Matthew

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comfortable, clean, great outdoor space..
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 25 de abr. de 2024
Dear Matthew, Thank you for your positive feedback! We're delighted to hear that you found your stay comfortable and our outdoor space great. We're thrilled that we could provide you with a clean and enjoyable experience and if there's anything else we can do to enhance your stay further, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic visit.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 - Boa

Xochilt

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Walking distance to the pier
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 25 de abr. de 2024
Dear Xochilt,It's always a pleasure hearing from our guests. We're glad our proximity to the pier worked well for your trip, and we look forward to seeing you again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Diana

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Super cute funky place Excellent area
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 23 de abr. de 2024
Dear Diana,Thank you for the kind review. We're glad our fun property and convenient location helped make your visit memorable. Please come see us again soon at Hotel Zephyr San Francisco.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 - Boa

Cheryl

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel is done really cool for decoration and things to do! Great back area for fire pits and games. You can tell her this is a hotel. It has been done. The room was pretty small. I kept hitting my foot in the corner of the bed but overall, it was a pretty cool place to stay and very very convenient to Pier 39.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 26 de abr. de 2024
Dear Cheryl,Thank you for sharing your experience. We're glad you enjoyed our unique decorations and the variety of activities available, especially the fire pits and games. It's also great to hear that our location provided convenient access to Pier 39. We appreciate your feedback about the room size and will take your comments into consideration as we strive to improve our guest experience. It was a pleasure having you here, and we look forward to welcoming you back for another enjoyable stay!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Renee, Dayton

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel is very cute with artsy decor in a quirky maritime theme. Great desk staff & maintenance. Concierge was very helpful too. Safe neighborhood and brief walk to the wharf. Would def book here again.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de General Manager em 23 de abr. de 2024
Dear Renee,Thank you! It was a pleasure to have you as our guest at Hotel Zephyr San Francisco, and we are delighted you had such a wonderful stay. Your kind comments about our lovely, unique hotel, amazing staff, and great location are appreciated and will be shared with the team. We look forward to welcoming you back for many more wonderful experiences.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

phil

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Ok
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 18 de abr. de 2024
Dear Phil,Thank you for sharing your rating. We are glad to see that you had a good experience overall. Come back soon! Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Xochilt

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Puku em 10 de mai. de 2024
Thank you for five stars, I hope you loved your stay with us.

2/10 - Terrível

Monica

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
They said I wouldn’t be charged for early check in and they charged me
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 18 de abr. de 2024
Dear Monica,Thank you for choosing to stay with us during your recent trip. It's unfortunate to read about your experience, and we apologize for any miscommunication regarding your early check-in. Please feel free to reach out to our Z Team at any time, as we are always available to address any concerns our guests may have. We appreciate your feedback and look forward to hearing from you soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Janet

Viagem em grupo, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to Pier 39. Walking distance to many tourist attractions. Friendly employees.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 16 de abr. de 2024
Dear Janet,Thank you for leaving your outstanding review of Hotel Zephyr San Francisco! Our Z Team will be overjoyed to hear that they provided a memorable experience for you, as they love to make all our guests feel welcome. We're also thrilled that you had the opportunity to explore all that Fisherman's Wharf has to offer while you were here. It was a pleasure hosting you, and we hope to have you back for many more unforgettable stays in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 - Excelente

Alena

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved the family activities they do
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 16 de abr. de 2024
Dear Alena,Thank you so much for the five-star review! We are so pleased you were able to enjoy our many family-friendly amenities, and we hope you'll visit us again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco