Dear Carsyn,Thank you very much for leaving your valuable feedback!Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit.Kindest Regards!Hotel Riu Palace MacaoOnline Reputation Manager

Dear Morgan,We appreciate your kind words. Your comments are very valuable to us and we are glad that you have enjoyed the services provided.We look forward to welcoming you again soon.Best regards,Hotel Riu Palace MacaoOnline Reputation Manager

Dear Jacob,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon, Jacob!Kindest wishes,Hotel Riu Palace MacaoOnline Reputation Manager

Dear Jessica,Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services, we would love to welcome you again soon.And we wish you a lovely day, Jessica!Kindest wishes,Hotel Riu Palace MacaoOnline Reputation Manager

Dear James,Thank you for your comment,We are sorry that you left our facilities with those feelings.And, we are sorry that our entertainment program did not live up to your expectations.We assure you that we have taken note of your concerns and will share them with the relevant departments to continue our constant improvement effort.Thanking you in advance and looking forward to your visit again at any of our facilities.Yours faithfully,Hotel Riu Palace MacaoOnline Reputation Manager

Dear Jhon,Our guests’ opinions are important, since they help us improve our services. However, it is disappointing to read your evaluation.Thank you very much for staying with us.Nevertheless, we will take note of your ratings.We would like to have the opportunity to welcome you again.Best Regards,Hotel Riu Palace MacaoOnline Reputation Manager

Dear Valentina,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Palace MacaoOnline Reputation Manager

Dear Dianne,We are truly saddened to read that despite our best efforts, we were unable to fulfil your wishes and you did not find anything positive about our hotel.Best Regards,Hotel Riu Palace MacaoOnline Reputation Manager

Dear Jasmine,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience.We look forward to seeing you!Yours faithfully,Hotel Riu Palace MacaoOnline Reputation Manager

Dear Jazmine,It is wonderful to learn you had a fantastic time with us.Your kind remarks are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We are very much looking forward to having you again in our hotel for another amazing experience.Loving Regards, Jazmine!Hotel Riu Palace MacaoOnline Reputation Manager

Apreciado Felix Juan Iglesias,Gracias por su comentario.Lamentamos que se haya marchado con esas sensaciones de nuestras instalaciones.Es una lástima que no haya disfrutado del ambiente en nuestras instalaciones, y nos gustaría comentarle que en nuestra página web encontrará la amplia y variada gama de hoteles de los que disponemos y, la información correspondiente a cada uno de ellos. Estamos convencidos de que encontrará el que más se adapte a sus necesidades.Ojalá vuelva a brindarnos una oportunidad de recibirle en alguna de nuestras instalaciones y, podamos así ofrecerle, el maravilloso servicio y la estancia 100% satisfactorios, que acostumbramos a brindar.Cordialmente, Hotel Riu Palace MacaoOnline Reputation Manager

Dear Glenitta,Thank you for your great review and for spending time with us at the Hotel Riu Palace Macao.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace MacaoOnline Reputation Manager

Dear Donna Kathryn,Thank you very much for your comment,We would like to express our sincere appreciation for your review.Your review inspires us to continue our commitment to excellence, and we look forward to welcoming you back to any of our locations for another exceptional experience.Yours faithfully,Hotel Riu Palace MacaoOnline Reputation Manager

Dear Pina,Thank you very much for your review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Palace MacaoOnline Reputation Manager

Dear Yamila,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Palace MacaoOnline Reputation Manager

Dear Adrian,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Palace MacaoOnline Reputation Manager