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Avaliações de Club Quarters Hotel Rittenhouse Square, Philadelphia

4 out of 5
Club Quarters Hotel Rittenhouse Square, Philadelphia
1628 Chestnut St, Philadelphia, PA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 1793 de 3467 avaliações" "
Nota 8 - Boa. 917 de 3467 avaliações" "
Nota 6 - Ok. 379 de 3467 avaliações" "
Nota 4 - Insatisfatória. 206 de 3467 avaliações" "
Nota 2 - Terrível. 172 de 3467 avaliações" "

8,6/10

Limpeza

8,8/10

Serviço e funcionários

7,8/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Dermot - Guest Services em 12 de nov. de 2023
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

Mariana

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em set. de 2023
Resposta de Dermot - Guest Services em 3 de out. de 2023
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

6/10 - Ok

clarice

Pontos negativos: Limpeza e conforto do quarto
hotel de passagem
razoável. um hotel bem localizado. sem serviço nenhum. passei 2 noites. quarto pequeno e não fizeram a limpeza.
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Guest Services em 20 de abr. de 2023
Thank you Clarice for your feedback regarding your recent stay with us. I am sorry to hear that we fell short of your expectations. Please know that this is not the norm for us here at Club Quarters as we strive to fulfill all guest request and to always provide outstanding customer service. I do hope that you would consider providing our hotel with another opportunity to make your next stay with us an experience unlike any other. Thank you for choosing Club Quarters Hotel, Philadelphia.

6/10 - Ok

Lourenço

Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2022
Resposta de Anne-Marie - Senior Guest Experience Manager em 24 de nov. de 2022
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you.

4/10 - Insatisfatória

Cristina

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hotel antigo
Hotel antigo com carpete e cheiro característico desde o lobby. Não tem estacionamento no hotel, tem convênio com estacionamento do shopping que fica na frente. Não tem limpeza nem arrumação diária. Banheiro pequeno com continha de plástico. Localizado no centro de Philadelphia.
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Anne-Marie - Senior Guest Experience Manager em 28 de ago. de 2022
Thank you for the review of Club Quarters Rittenhouse. I am so sorry to hear you experienced issues during your stay with us. Please contact me directly so I can further assist.

4/10 - Insatisfatória

Joao

Hospedou-se por 1 diária em jul. de 2022

2/10 - Terrível

Felipe

Hospedou-se por 1 diária em jul. de 2022
Resposta de Anne-Marie - Senior Guest Experience Manager em 30 de jul. de 2022
Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you.

10/10 - Excelente

Victor

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2022
Resposta de Anne-Marie - Senior Guest Experience Manager em 24 de jul. de 2022
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 - Excelente

Marcos Antonio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo hotel na Filadélfia
O CQ é um excelente hotel na Filadélfia. Muito bem localizado no centro, perto das atrações da cidade, com muitas opções de transporte. O quarto é razoavelmente espaçoso, ótimo banheiro e uma série de amenidades, como máquina de café no quarto e na recepção, onde os hóspedes podem se servir à vontade.
Hospedou-se por 3 diárias em fev. de 2022
Resposta de Anne-Marie / Senior Guest Experience Manager em 18 de fev. de 2022
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed the location and amenities we offer. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 - Excelente

SEBASTIAO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2021
Resposta de Anne-Marie / Senior Guest Experience Manager em 22 de dez. de 2021
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay. Looking forward to welcoming you back on your next trip to Philadelphia.

10/10 - Excelente

Wlamir

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Localização privilegiada! Voltaria com certeza!
Localização privilegiada! Muito perto do City Hall (prefeitura), restaurantes, lojas e pubs. Hotel simples, mas funcional, com ótimo atendimento, boa limpeza! Voltaria com certeza!
Hospedou-se por 2 diárias em nov.. de 2021
Resposta de Anne-Marie - Senior Guest Experience Manager em 5 de dez. de 2021
Thank you for your review of Club Quarters Rittenhouse. We are glad to hear you enjoyed your stay and glad you liked our location and found our staff helpful. We look forward to welcoming you back on your next trip to Philadelphia.

8/10 - Boa

Rosana

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótima localização.
Hospedou-se por 1 diária em nov. de 2021
Resposta de Anne-Marie / Senior Guest Experience Manager em 20 de nov. de 2021
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our location. Looking forward to welcoming you back on your next trip to Philadelphia.

8/10 - Boa

Sergio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Two days at Philadelphia
Hotel really well located at Philadelphia. Condition is good. There is a need to change elevator at lobby for room access. There was no room service due to pandemic time.
Hospedou-se por 2 diárias em set. de 2021
Resposta de Anthony - Hotel Manager em 10 de set. de 2021
Hello Sergio, Thanks for staying with us and for proving your feedback. We work hard to make our guests happy and will work even harder to make your next stay with us a perfect 10! Looking forward to welcoming you back on your next trip to Philadelphia!

10/10 - Excelente

Irina

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The best in Philly, I have stayed here at least 4 times and I will certainly be back. The staff is super nice and helpful, they always greet me and remember me from previous stays. The location is unbeatable, close to everything and safe. There’s anything you need in the area, walking distance to museums and delicious pizza, as a New Yorker I care about those things. I love this hotel.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Dermot - Guest Services em 17 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

Chie

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The receptionist Dermot was very kind and attentive. He waived the fee for early check in, and I was able to get to my room as early as 10:00 a.m. The hotel is within walking distance to almost all major attractions in Philly, and it also has a train station nearby.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 17 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

George Philip

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
1ST CLASS ALL THE WAY-ILL B EBACK!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 17 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

Lizandra

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
La atención del personal es excelente. Siempre dispuestos a responder a tus necesidades.
Hospedou-se por 6 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 17 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

Kevin

Viagem com a família
Great location. Excellent restaurants vegan vegetarian options. Dermot in guest services was terrific with suggestions.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Guest Services em 16 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

8/10 - Boa

Maria Paz

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 17 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

8/10 - Boa

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location. Small Room but competitive pricing. Nice staff, very helpful -they are the stars here.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 16 de mai. de 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - Excelente

Ann

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location in the city. Close to public transportation to and from the airport and around the city. I really appreciated the water bottle refill and ice station in my floor. Staff was welcoming and helpful, thank you!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Dermot - Guest Services em 16 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

8/10 - Boa

Vesa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Merci
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 16 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

8/10 - Boa

Robert, Bath

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Small but nice. Not luxurious. Room was small but had everything except a refrigerator. No food at hotel; maybe some muffins or such in the morning would be nice. Liquids were fine. Just
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 16 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

6/10 - Ok

Beverly

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 16 de mai. de 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - Excelente

Wayne, Moorestown

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 14 de mai. de 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 - Ok

Jing

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Poor Wifi reception, unable to connect most of the time.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 13 de mai. de 2024
Thank you for your feedback regarding your recent stay with us. I am sorry to hear that we fell short of your expectations. Please know that this is not the norm for us here at Club Quarters as we strive to fulfill all guest request and to always provide outstanding customer service. I do hope that you would consider providing our hotel with another opportunity to make your next stay with us an experience unlike any other. Thank you for choosing Club Quarters Hotel, Philadelphia.

10/10 - Excelente

Glenda

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My room was really clean, comfortable beds and pillows, I had microwave, little stove, fridge. It was really quiet and the price was very good. I was doubting about the hotel due to the price cause it was very affordable. They have this really good golf place”Puttshake” just crossing the street, love it so fun, good drinks. Nice restaurants around walking distance. Hablan español también.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 11 de mai. de 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - Boa

Deborah, East Petersburg

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I found the hotel very quiet which was a great change from other hotels I stayed in in Philadelphia. No restaurant or bar - so I had to go out for food. Much food to find around the hotel!! The room reminded me of a cruise cabin - very small including the bathroom. The floor of the shower looked like it needed more attention than it was getting - not dirty but needed the grouting cleaned a bit more. Carpet looks worn. Bed was very comfortable!!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 11 de mai. de 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - Excelente

Michael D

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
nice
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 10 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

Karen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Front desk staff was really great. Courteous and helpful. This was a great choice for the $$ Orianna at the front desk was very pleasant.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 10 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

YOSHINOBU

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
6年位前から何度も利用していて、交通の便はよいのですが、以前に比べて周りの雰囲気が不穏になってきた気がしました。1階にあったドラッグストアも閉店してしまい、多少不便にもなりました。
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 10 de mai. de 2024
Thank you for your feedback regarding your recent stay with us. I am sorry to hear that we fell short of your expectations. Please know that this is not the norm for us here at Club Quarters as we strive to fulfill all guest request and to always provide outstanding customer service. I do hope that you would consider providing our hotel with another opportunity to make your next stay with us an experience unlike any other. Thank you for choosing Club Quarters Hotel, Philadelphia.

8/10 - Boa

Deona

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I didn't like not being told the parking garage was not connected and I would need to park and walk with my luggage I had to ask Also parking price was misleading i was told with validation 39.99 if i stayed parked 55 in and out I didn't move my parking was $102
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 10 de mai. de 2024
Thank you for your feedback regarding your recent stay with us. I am sorry to hear that we fell short of your expectations. Please know that this is not the norm for us here at Club Quarters as we strive to fulfill all guest request and to always provide outstanding customer service. I do hope that you would consider providing our hotel with another opportunity to make your next stay with us an experience unlike any other. Thank you for choosing Club Quarters Hotel, Philadelphia.

10/10 - Excelente

Annabella

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We enjoyed our stay. Clean room, kind staff, perfect walking distance to the concert venue we were in town to get to. Wish there was a better parking situation, but with it being Philly, that’s what you get.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Dermot - Guest Services em 10 de mai. de 2024
We want to thank you for giving us the opportunity to host you. Thank you for the time you invested in sharing your valuable comments with us, they definitely motivate and inspire us to keep striving to offer memorable experiences to all our dear guest.It has been a pleasure having you stay with us; we hope that come back very soon.

8/10 - Boa

Samuel

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
In the middle of town
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 10 de mai. de 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Excelente

Madine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, courteous staff. Lovely lobby with Nepresso machine
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 9 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

Daniel

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 11 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

2/10 - Terrível

Brian

Pontos negativos: Comodidades
We tried to cancel and were scammed out of money. Will be filing a report
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 9 de mai. de 2024
Thank you for your feedback regarding your recent stay with us. I am sorry to hear that we fell short of your expectations. Please know that this is not the norm for us here at Club Quarters as we strive to fulfill all guest request and to always provide outstanding customer service. I do hope that you would consider providing our hotel with another opportunity to make your next stay with us an experience unlike any other. Thank you for choosing Club Quarters Hotel, Philadelphia.

10/10 - Excelente

Brooke

Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 10 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

Patricia

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
great staff.... perpetual coffee stations....great area of town.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 9 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

8/10 - Boa

Sanette

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A little outdated, but clean and convenient. No restaurants onsite but several options within walking distance.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Shantel - Guest Experience Manager em 8 de mai. de 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 - Excelente

Jeannie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location. Great staff. Room was clean, nice and quiet. Thank you Dermot!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Shantel - Guest Experience Manager em 8 de mai. de 2024
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 - Excelente

Mary

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super comfy bed! Small but adequate room.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Shantel - Guest Experience Manager em 8 de mai. de 2024
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.

10/10 - Excelente

Lori, Monument

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great little place! The high ceilings make the rooms feel larger! Lots of coffee all day long!!! Clean and great water pressure in the showers. Lots of towels and bright enough light in the bathroom to actually see and do makeup properly!!! Walking distance to anything you want to see in downtown. Saved so much in transportation costs staying here! I’d definitely stay there again!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Shantel - Guest Experience Manager em 8 de mai. de 2024
Thanks for staying with us and for proving your feedback. We work hard to make our guests happy and will work even harder to make your next stay with us a perfect 10! Please feel free to contact me when you decide to stay with us again.

8/10 - Boa

Juan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
For the price, this hotel is a great deal. The property itself is nice, the staff friendly and the amenities are good.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 8 de mai. de 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - Excelente

Paul

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Place is nice, clean and comfortable… would stay here again.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 8 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

tamisha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel is clean and quiet. It is walking distance to shops and restaurants. Receptionist was polite.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 8 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

wendy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the location, super friendly staff, nice eco-friendly amenities.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 8 de mai. de 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

10/10 - Excelente

Tom

Viagem de negócios
Nice hotel for the price and located in a location with a lot to walk to.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Dermot - Guest Services em 7 de mai. de 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

2/10 - Terrível

Anita

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Shantelle is the worst customer service front desk
Hospedou-se por 1 diária em mai. de 2024
Resposta de Dermot - Guest Services em 8 de mai. de 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - Terrível

Anita

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Bad customer service
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Dermot - Guest Services em 8 de mai. de 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior service.