While the staff at Great Wolf Lodge were exceptional, providing attentive service throughout our stay, the overall experience fell short of expectations. The resort felt dated and in need of refurbishment, with uncomfortable rooms and terrible mattresses (hands down the worst I’ve ever slept on). The wallpaper in our wolf den was peeling, and there were only thin blankets on the uncomfortable bunk beds.
The animatronic story time was more eerie than entertaining, and the constant additional costs were a frustration. Although the waterpark was fun, it didn't live up to the advertised hype. Furthermore, the lack of indication for the wave pool schedule, coupled with inconvenient towel arrangements and expensive lockers really detracted from the overall enjoyment of our visit. We won’t be back.
