Dear Ted,Thank you for taking the time to leave your feedback following your recent stay. We are pleased that you found our staff friendly. We do pride ourselves on that so always lovely to hear from our guests. I am sorry that you had some room temperature issues. We do provide fans in all rooms as we do not have air conditioning with the building. Once again thank you for your comments.RegardsChristine

Dear Joanne,Thank you for taking the time to leave your feedback following your recent stay.We are pleased that you enjoyed our great city centre location.I am sorry that you were unhappy with your allocated room. Had you contacted reception we could have looked into moving rooms for you. I have passed over your comments to the relevant teams to look into.With regards to rates they are generally a lot higher on a weekend than midweek. Due to events etc taking place in the city. This obviously when fully booked affects our ability to offer early check in's. We do always try our best whenever possible. With regards to car parking sorry that you did not see any of the prices/information etc online prior to your arrival. Once again thank you for your comments.Best WishesChristine

Thank you for your feedback.Best WishesChristine

Dear Clive,Thank you for taking the time to leave your feedback following your recent stay. We are so pleased to hear that you enjoyed your time with us and we do hope to welcome you back again very soon.Best WishesChristine

Thank you Ian for your lovely feedback!We do hope to see you again soon.Best WishesChristine

Dear Robin,Thank you for taking the time to leave your feedback following your recent stay. We pleased that you enjoyed your time with us.RegardsChristine

Thanks Carol!Best WishesChristine

Thanks David for your lovely feedback!We do hope to wee you again soon.Best WishesChristine

Dear Frances,Thank you for taking the time to leave your feedback following your recent stay. I am sorry that you were affected by the incident in our leisure club. Once again thank you for your comments.RegardsChristine

Thank you Anthony for your feedback!Best WishesChristine

Dear Claude,Thank you for taking the time to leave your feedback following your recent stay, I am sorry that you had some room temperature issues within your room. Pleased that you enjoyed our delicious breakfast, Does set you up for your day ahead.Best WishesChristine

Thank you Keith for your feedback.Best WishesChristine

Dear James,Thank you for taking the time to leave your feedback following your recent stay. I have passed over your comments.RegardsChristine

Dear Enda,Thank you for taking the time to leave your feedback following your recent stay.RegardsChristine

Thanks Paul!Best WishesChristine

Thanks David.Best WishesChristine

Dear Christine,Thank you for taking the time to leave your feedback following your recent stay.We are pleased that you enjoyed your time with us.Best WishesChristine

Thanks Christine

Thank you Kristina for your lovely feedback!We are pleased that you enjoyed your time with us and we do hope to welcome you back again soon.Best WishesChristine

Dear Deborah,Thank you for taking the time to leave your feedback.We are pleased that you enjoyed our great city centre location.Best WishesChristine

Thank you John.Best WishesChristine

Thank you Pam for taking the time to leave your feedback following your recent stay. We are pleased that you had a pleasant stay with us and enjoyed our great city centre location. We do hope to welcome you back again soon.Best WishesChristine

Thank you Michael for your lovely feedback!We do hope to welcome you back again soon!Best WishesChristine

Thank you Janine for your feedback.RegardsChristine

Dear Janette.Thank you for your feedback.Best WishesChristine

Dear Patricia,Thank you for taking the time to leave your feedback following your recent stay. I am sorry to hear that you had some issues within your room. Had you let us know we could have looked into moving you rooms straight away.Once again thank you for your comments I have passed them over for you.Best WishesChristine

Dear Mark,Thank you for taking the time to leave your feedback following your recent stay.RegardsChristine

Dear George,Thank you for taking the time to leave your feedback following your recent stay. We are so pleased to hear that you and your son enjoyed your time with us and we do hope to see you both again very soon.Best WishesChristine

Dear Graham.Thank you for taking the time to leave your feedback following your recent stay. Having checked the duty managers report I can see that a guest did fall asleep outside of a room but was woken and put in his room by staff. I am sorry that this disturbed you. Our night team do constant security walks throughout the night. Once again thank you for your comments.RegardsChristine

Thanks Mendy.Best WishesChristine

ThanksBest WishesChristine

Dear Lynsey,Thank you for taking the time to leave your feedback following your recent stay. If you wish to discuss your comments further and in more detail then please do not hesitate to contact the hotel direct.Best WishesChristine

Thank you Susan for taking the time to leave your lovely feedback following your recent stay. We are pleased that you enjoyed your time with us and do hope to welcome you back again in the near future.Best WishesChristine

Dear Lynsey,Thank you for taking the time to leave your feedback following your recent stay. I am very sorry to hear that you had an uncomfortable night. I have passed over you comments and again sincerest apologies.Kindest RegardsChristine

Thanks Clodagh!Best WishesChristine

Dear Phil,Thank you for taking the time to leave your feedback following your recent stay. We are pleased that you enjoyed our great city centre location. We do hope to welcome you back again in the near future.Best WishesChristine

Dear Jennifer,Thank you for taking the time to leave your feedback following your recent stay. We are so pleased that you found our staff friendly and polite. We do pride ourselves on this so always lovely to hear from our guests. Next time that you plan to stay if you request a room on the flat that may be a little better for you.Once again thank you for your comments and we do hope to see you again very soon.Best WishesChristine

Dear Neil.Thank you for taking the time to leave your feedback following your recent stay. We are pleased that you had a pleasant stay with us and enjoyed our great city centre location. We do hope to welcome you back again in the near future,Best WishesChristine

Dear Daniel.Thank you for taking the time to leave your feedback following your recent stay. We are so pleased that you enjoyed your time with us and had a comfortable stay. We do hope to welcome you back again in the near future.Best WishesChristine

Dear David,Thank you for taking the time to leave your feedback following your recent stay. We are pleased that you enjoyed our great city centre and that you had chance to use our leisure facilities. We do hope to welcome you back again in the near future.Best WishesChristine

Dear Chris,Thank you for taking the time to leave your lovely feedback following your recent stay.RegardsChristine

Thanks PaulBest WishesChristine

Thank you Rita!Best WishesChristine

Thank you Scott!Hope to see you again soon.Best WishesChristine

Dear Malcolm.Thank you for taking the time to leave your feedback following your recent stay. We are so pleased that you had a comfortable stay with us and that you enjoyed your meals served in our Empire restaurant. I am however sorry that you had an issue with your television. Had you let us know we could have looked at it for you or moved you rooms. Once again thank you for your comments.Best WishesChristine.

Thank you Leyland. We are so pleased that you had time to make use of our leisure facilities and do hope to welcome you back again soon.Best WishesChristine

Thank you Charles for your lovely feedback!Best WishesChristine

Thank you Paul for your feedback.Best WishesChristine

Dear Rob.Thank you for taking the time to leave your feedback following your recent stay.RegardsChristine