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Avaliações de Hampton Inn Brooklyn/Downtown

3 out of 5
Hampton Inn Brooklyn/Downtown
125 Flatbush Avenue Extension, Brooklyn, NY

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 739 de 1106 avaliações" "
Nota 8 - Boa. 247 de 1106 avaliações" "
Nota 6 - Ok. 54 de 1106 avaliações" "
Nota 4 - Insatisfatória. 32 de 1106 avaliações" "
Nota 2 - Terrível. 34 de 1106 avaliações" "

9,2/10

Limpeza

9,4/10

Serviço e funcionários

8,8/10

Comodidades

9,2/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

FLAVIO GURGEL

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Crystal em 31 de jan. de 2024
Thank you for your review.

10/10 - Excelente

Miriam Rosa Santos

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótima localização, quarto super confortável. No banheiro tem frasco de shampoo, condicionador, sabonete líquido em gel para banho e hidratante corporal. Produtos excelentes. Café da manhã tem variedades. Gostei de tudo!
Hospedou-se por 3 diárias em jun. de 2023
Resposta de William Collins, General Manager em 27 de jul. de 2023
Greetings Miriam Rosa Santos, we hope this message finds you incredibly well! Thank you again for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We appreciate the time you took to leave us an awesome review. We are elated to hear you you found our location great, our guest rooms comfortable, and enjoyed both our bathroom and breakfast amenities! It's always a pleasure to hear back from our loyal guests who had great experiences. We hope to see you the next time you find yourself in the Downtown Brooklyn area. Thank you and have a terrific Thursday! :)

10/10 - Excelente

Alberto Akira

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jun. de 2023
Resposta de William Collins, General Manager em 14 de jun. de 2023
Greetings, Thank you for choosing the Hampton Inn Brooklyn Downtown. We appreciate you taking the time to leave us a candid review. We hope you choose us on your next visit to Brooklyn.

8/10 - Boa

Beatrice

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ótimo hotel com um staff super atencioso
Staff super simpático, sempre prestativos, ótimo café da manhã, quartos limpos e amplos, café e chá disponíveis o dis todo na recepção.
Hospedou-se por 4 diárias em jan. de 2022
Resposta de William Collins, General Manager em 15 de jan. de 2022
Greetings Beatrice, Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn. We are elated you enjoyed your stay with us. We look forward to seeing you the next time you find yourself in the Brooklyn area! Have a super Saturday!

10/10 - Excelente

Helen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Desk staff was top notch! Very friendly and helpful. Went out of their way to make us feel at home. Rooms were comfortable and clean. Really nice vibe.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de William Collins, General Manager em 22 de mai. de 2024
Greetings Helen, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your wonderful review! We're thrilled to hear that you found our desk staff top-notch and that they made you feel at home with their friendliness and helpfulness. It's great to know you enjoyed the comfortable and clean rooms as well as the overall vibe of our hotel. Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay. Thank you again and have a tremendous rest of your Tuesday evening! :)

10/10 - Excelente

Michelle

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de shyann em 22 de mai. de 2024
Thank you for taking the time out of your day to complete one of our online surveys; we would also like to thank you for choosing to stay with us while in the Brooklyn, New York area. As we aim for all of our guest to experience a perfect "5" stay, it seems we hit our goal! We are extremely happy to hear you enjoyed your stay! We strive for 100% guest satisfaction, and it's always a pleasure to hear when we successfully do so. We will be sure to pass on your kind words to our Hampton team. Was there anything else we could have done for you in order to make your stay with us even more enjoyable? If so, please feel free to contact us in regards to any improvements that we can make to make all future stays with us even better!

10/10 - Excelente

Michael

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property’s location is ideal. Staff does an excellent job keeping the hotel clean. Breakfast was good quality and convenient. Overall this hotel is an excellent value.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de William Collins, General Manager em 22 de mai. de 2024
Greetings Michael, we hope this message finds you very well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your wonderful review! We're thrilled to hear that you enjoyed our ideal location, appreciated the cleanliness maintained by our staff, and found the breakfast to be of good quality and convenient. It's great to know that you consider our hotel an excellent value. Your positive feedback is truly appreciated and will be shared with our team. We look forward to welcoming you back for another fantastic stay. Thank you again and have a terrific Tuesday!

8/10 - Boa

Katharine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The shower nozzle was loose. The body soap was not replenished for when I checked in. The staff was very friendly.
Hospedou-se por 1 diária em mai. de 2024
Resposta de William Collins, General Manager em 20 de mai. de 2024
Greetings Katharine! We hope this message finds you incredibly well! Thank you for sharing your feedback. We're delighted to hear that you found our staff to be very friendly. However, we're sorry to learn about the issues you experienced with the shower nozzle and the body soap. Your comfort and satisfaction are our top priorities, and we apologize for any inconvenience these issues may have caused. We have addressed the loose shower nozzle and ensured that all toiletries are replenished for future guests. Thank you for bringing these matters to our attention, as it helps us improve our services. We hope to have the opportunity to welcome you back for a more seamless stay in the future. Thank you again and have a superb Sunday!

8/10 - Boa

Raul, Falls Church

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very well located. Staff is exceptional. Rooms are clean, but air conditioning was noisy and the size of the room was smaller than advertised.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Kenneth Aponte em 14 de mai. de 2024
Thank you so much for your feedback. We are glad you had a good experience with us. However, we do apologize for the minor inconvenience. We will work with our staff to make things better for you.

8/10 - Boa

Barbara

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Guest Services was excellent Room carpeting need cleaning.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Kenneth Aponte em 14 de mai. de 2024
Thank you so much for your positive feedback. We are glad we were able to provide you with the service you deserve. We also apologize for the minor inconveniences. We will address these issues directly with our staff

8/10 - Boa

Jana

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This hotel is a bit chaotic (so many people in a small lobby area) and for the price, the breakfast was terrible. We picked a nicer hotel in Brooklyn and didn't expect the breakfast to be like something at a budget hotel. Very disappointing. And I was always having to ask for black tea bags - it was like they were hiding them in the kitchen. The room was tight, as per NYC, but one of the beds was so close the the bathroom slide-door it was a bit awkward. Beds were comfortable, shower was nice. Room was quite stuffy and the fan was super loud so you don't want to sleep with it on. Long waits for the elevators. It was only ok for over 400$ a night. We paid same as Times Square rates and didn't get near the perks. Not sure why we're paying resort fees. Also, the parking is an independent place, not affiliated with the hotel. That said, it is way more expensive than the other places nearby so I suggest checking SpotHero for parking rates.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de William Collins, General Manager em 12 de mai. de 2024
Greetings Jana, we hope this message finds you very well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn! Your feedback is invaluable in helping us understand where we fell short of your expectations. We understand how important it is to have a smooth and enjoyable experience from the moment you arrive, and we apologize for any inconvenience caused by the congestion in the lobby area and the disappointment with our breakfast offerings. We will certainly take your comments into consideration as we strive to make improvements. Regarding the noise from the fan and the long waits for the elevators, we understand how disruptive this can be to your overall experience, and we will address these issues promptly to ensure a more peaceful stay for our guests. We appreciate your feedback regarding the pricing and perks of your stay, as well as the parking situation. We will review our policies and communication to ensure they align with our guests' expectations and provide clearer information regarding parking options. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more positive experience in the future. If there's anything further, we can do to assist you, please don't hesitate to reach out to us. Thank you again and have a super Saturday!

10/10 - Excelente

Peter, Brookhaven

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em mai. de 2024
Resposta de William Collins, General Manager em 10 de mai. de 2024
Greetings Peter, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed your stay with us. If there's anything we can do to make your next visit even more exceptional, please don't hesitate to let us know. We look forward to welcoming you back soon! Thank you and have a fantastic Friday!

10/10 - Excelente

Jay

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de William Collins, General Manager em 8 de mai. de 2024
Greetings Jay, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to rate our hotel! We're delighted to see you had a fantastic experience during your stay. Your perfect score means the world to us, and we hope to have the pleasure of welcoming you back soon for another memorable visit! Thank you and have a terrific Tuesday!

10/10 - Excelente

Afrika

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
awesome
Hospedou-se por 3 diárias em abr. de 2024
Resposta de William Collins, General Manager em 6 de mai. de 2024
Greetings Afrika, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We're thrilled to hear that you had an awesome experience during your stay! Thank you for sharing your positive feedback. We're committed to ensuring every guest feels this way, and we hope to welcome you back soon for another fantastic stay! Thank you again and have a most splendid rest of your Sunday!

10/10 - Excelente

Peter, Milton

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice staff
Hospedou-se por 2 diárias em mai. de 2024
Resposta de William Collins, General Manager em 5 de mai. de 2024
Greetings Peter, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We're thrilled to hear you had a positive experience with our staff during your stay! Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded in making our guests feel welcome and well taken care of. We appreciate your kind words and hope to welcome you back again soon! If there's anything specific that stood out to you about our staff or your experience, we'd love to hear more. Thank you and have a splendid rest of your Sunday!

10/10 - Excelente

Daniel, London

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Downtown Brooklyn has a great vibe with fantastic bars, restaurants and shopping. Hampton Inn is perfectly located to be part of that vibe. Staff are genuinely helpful.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Crystal em 5 de mai. de 2024
We appreciate your review and are super pleased to hear you've enjoyed your stay with us! We look forword to seeing you again!

10/10 - Excelente

Aaron

Hospedou-se por 2 diárias em abr. de 2024
Resposta de William Collins, General Manager em 22 de mai. de 2024
Greetings Aaron, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn. We appreciate the time you took to leave us a positive review and for rating us 5 out of 5! We’re glad to hear that you had an enjoyable stay with us. We’re always looking for ways to improve and provide an even better experience for our guests. If you have any specific feedback or suggestions on how we could make our hotel better, we would love to hear from you. We look forward to welcoming you back soon. Have a terrific Tuesday!

10/10 - Excelente

Jules

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice and clean hotel. The location is great, right off the Manhattan and Brooklyn bridge. Breakfast was good too. Great hotel for exploring both Manhattan and Brooklyn, and the staff was amazingly helpful. Rooms are quite decent size especially for NY standards. Would recommend.
Hospedou-se por 7 diárias em abr. de 2024
Resposta de William Collins, General Manager em 1 de mai. de 2024
Greetings Jules, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your wonderful review! We're delighted to hear that you found our hotel to be very nice and clean, and that our location near the Manhattan and Brooklyn bridges suited your needs perfectly. It's fantastic that you enjoyed our breakfast offerings and found our staff to be amazingly helpful—we'll be sure to pass along your kind words to them. We're pleased that you found our room sizes to be comfortable, especially considering New York standards. Thank you for recommending us, and we look forward to welcoming you back on your next exploration of Manhattan and Brooklyn! Thank you again and have a terrific Tuesday! :)

8/10 - Boa

Caroline Lesley

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay. Good sized room . Breakfast was ok and having free coffee always available was a nice touch. Location good… short walk to a number of subway stations and DUMBO/ Brooklyn Bridge. Fab little street food hall at Dekalb market a few minutes walk away . Great variety of food and open late . Easy to get into Manhattan . Would definitely recommend .
Hospedou-se por 5 diárias em abr. de 2024
Resposta de William Collins, General Manager em 1 de mai. de 2024
Greetings Caroline Lesley, we hope this message finds you incredibly well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for sharing your experience! We're thrilled to hear that you enjoyed your stay with us and found our room size comfortable. It's fantastic to know that you appreciated our complimentary coffee service and found our location convenient, with easy access to subway stations and iconic spots like DUMBO and the Brooklyn Bridge. We're glad you had the chance to explore the culinary delights of Dekalb Market nearby. We appreciate your recommendation and hope to welcome you back soon! Thank you and have a terrific Tuesday!

10/10 - Excelente

Jessica, Chino Hills

Pontos positivos: Comodidades
Loved the breakfast buffet
Hospedou-se por 1 diária em abr. de 2024
Resposta de William Collins, General Manager em 30 de abr. de 2024
Greetings Jessica, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your glowing review! We're thrilled to hear that you enjoyed our breakfast buffet. We strive to offer a variety of delicious options to start your day off right. We hope to welcome you back soon for another enjoyable stay! Thank you again and have a most terrific Tuesday!

10/10 - Excelente

Makiah

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Crystal em 1 de mai. de 2024
Thank you for choosing us for your brooklyn stay and your review!

10/10 - Excelente

Katerie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were all so helpful and friendly. Great to have coffee all day and bfast until noon. Noon check-out also so nice! Easy walk to the pedestrian entrance of the Brooklyn Bridge. Parking garage right next door. Rooms could use some updating, but great value for the location.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de William Collins, General Manager em 30 de abr. de 2024
Greetings Katerie, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for sharing your feedback with us! We're thrilled to hear that our staff made your stay enjoyable and that you appreciated our complimentary amenities like all-day coffee and breakfast hours. It's wonderful to know that our location near the Brooklyn Bridge and adjacent parking garage were convenient for you. Your comments about the rooms are duly noted, and we'll certainly take them into consideration for future improvements. We hope to welcome you back again soon for another great stay! Thank you again and have a most marvelous Monday! :)

8/10 - Boa

Francisco

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
El Hotel esta bien ubicado.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de William Collins, General Manager em 24 de abr. de 2024
¡Gracias por tu comentario! Nos alegra saber que la ubicación de nuestro hotel fue de tu agrado. Estamos comprometidos en ofrecer a nuestros huéspedes una experiencia cómoda y conveniente. Esperamos poder darte la bienvenida de nuevo en tu próxima visita a la ciudad.¡Hasta pronto! Gracias y que tenga un bien dia!

10/10 - Excelente

Louise

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good
Hospedou-se por 1 diária em abr. de 2024
Resposta de William Collins, General Manager em 23 de abr. de 2024
Greetings Louise, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for sharing your feedback with us! We're delighted to hear that you had a very good experience during your stay. Your satisfaction is important to us, and we appreciate your positive rating. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay! Thank you again and have a most terrific Tuesday!

10/10 - Excelente

Kathleen

Very nice stay. Clean and comfortable. I do wish they had a full length mirror though.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de William Collins, General Manager em 22 de abr. de 2024
Greetings Kathleen, we hope this message finds you very well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for sharing your experience with us! We're delighted to hear that you had a very nice stay and found our hotel clean and comfortable. Your feedback regarding the full-length mirror is valuable, and we will certainly take it into consideration as we continuously strive to enhance our guests' experience. We appreciate your suggestion and hope to welcome you back for another enjoyable stay in the future! Thank you again and have a marvelous Monday! :)

8/10 - Boa

Aubrey

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My stay was very good only thing the traffic noise was constant no matter what time
Hospedou-se por 9 diárias em abr. de 2024
Resposta de William Collins, General Manager em 20 de abr. de 2024
Greetings Aubrey, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn. Thank you for sharing your experience with us. We're delighted to hear that you had a very good stay overall. We understand that traffic noise can sometimes be a challenge in certain locations. Please accept our apologies for any inconvenience caused. Your feedback is valuable to us, and we'll explore ways to mitigate this issue for future guests. We hope to have the opportunity to welcome you back for a more peaceful stay in the future. Thank you again and have a splendid Saturday!

10/10 - Excelente

julius

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very very clean
Hospedou-se por 5 diárias em abr. de 2024
Resposta de William Collins, General Manager em 20 de abr. de 2024
Greetings Julius, we hope this message finds you very well. Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We're thrilled to hear that you found our hotel exceptionally clean! Maintaining a pristine environment for our guests is a top priority for us. Thank you for taking the time to share your feedback, and we hope to welcome you back for another sparkling stay soon! Thank you again and have a splendid Saturday!

10/10 - Excelente

Gene

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pretty good!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Kenneth Aponte em 19 de abr. de 2024
Thank you so much for your positive feedback. We are glad to know you enjoyed your stay. We hope to see you back in the near future.

8/10 - Boa

Jacquelyn

Hospedou-se por 3 diárias em abr. de 2024
Resposta de William Collins, General Manager em 7 de mai. de 2024
Greetings Jacquelyn, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave a review! We're glad you enjoyed your stay with us. If there's anything specific you loved or any suggestions for improvement, feel free to share. We appreciate your feedback and hope to welcome you back soon! Thank you again and have a tremendous Tuesday!

10/10 - Excelente

Xuan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Shyann em 18 de abr. de 2024
Thank you for taking the time out of your day to complete one of our online surveys; we would also like to thank you for choosing to stay with us while in the Brooklyn, New York area. As we aim for all of our guest to experience a perfect "5" stay, it seems we hit our goal! We are extremely happy to hear you enjoyed your stay! We strive for 100% guest satisfaction, and it's always a pleasure to hear when we successfully do so.Was there anything else we could have done for you in order to make your stay with us even more enjoyable? If so, please feel free to contact us in regards to any improvements that we can make to make all future stays with us even better!

10/10 - Excelente

Lynn

Hospedou-se por 3 diárias em abr. de 2024
Resposta de William Collins, General Manager em 6 de mai. de 2024
Greetings Lynn, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave us such a fantastic review! We are absolutely thrilled to hear that you had a wonderful experience during your stay with us. We greatly appreciate your perfect rating. It serves as a tremendous motivation for our team to continue delivering outstanding hospitality to all our guests. We hope to have the pleasure of welcoming you back soon for another delightful stay. Thank you again and have a marvelous Monday!

10/10 - Excelente

LUIS FRANCISCO

Hospedou-se por 2 diárias em fev. de 2024
Resposta de William Collins, General Manager em 13 de abr. de 2024
Greetings Luis Francisco, we hope this message finds you incredibly happy and healthy! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to rate your recent stay with us! We're delighted to see that you rated your experience a perfect 5/5. Your satisfaction is our utmost priority, and we're thrilled to have exceeded your expectations during your time with us. If there's anything specific that made your stay exceptional or if you have any suggestions for how we can continue to improve, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back for another wonderful stay in the near future. Until then, safe travels and best wishes! Thank you again and have a stupendous Saturday!

8/10 - Boa

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de shyann em 11 de abr. de 2024
Thank you for taking the time out of your day to complete one of our online surveys; we would also like to thank you for choosing to stay with us while in the Brooklyn, New York area. As we aim for all of our guest to experience a perfect "5" stay, it seems we almost hit our goal! We are extremely happy to hear you enjoyed your stay! We strive for 100% guest satisfaction, and it's always a pleasure to hear when we successfully do so. We will be sure to pass on your kind words to our Hampton team. Was there anything else we could have done for you in order to make your stay with us even more enjoyable? If so, please feel free to contact us in regards to any improvements that we can make to make all future stays with us even better!

8/10 - Boa

Chloe

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Yeah
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Kenneth Aponte em 10 de abr. de 2024
Thank you so much for choosing to stay with us. We are glad you enjoyed your stay and hope to see you back in the near future

10/10 - Excelente

Amanda

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We had such a great time at this property! Free breakfast. Quiet on a high floor. On premise bar. Clean and comfortable room. Great staff. Highly walkable - we love to walk! Highly recommend the MOCHI ICE CREAM at the front desk market. I’m still craving it a week later!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de William Collins, General Manager em 5 de abr. de 2024
Greetings Amanda, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for choosing to stay with us and for taking the time to share your wonderful experience. We're thrilled to hear that you had such an enjoyable time at our property. It's delightful to know that you appreciated the complimentary breakfast, the peaceful ambiance of your high-floor room, and the convenience of having an on-premises bar. Our team works hard to maintain a clean and comfortable environment for all our guests, so we're glad to hear that this was reflected in your stay. Your kind words about our staff mean a lot to us. Providing exceptional service is always our priority, and we're pleased that our team members made a positive impression on you. We're also delighted that you found our location to be highly walkable. Exploring the area on foot can often be the best way to experience a destination, and we're glad you enjoyed it. Thank you for recommending the mochi ice cream from our suite shop market! We're thrilled to hear that it left such a lasting impression. We'll be sure to pass along your compliments to our team. We appreciate your recommendation and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again and have a fantastic Friday!

10/10 - Excelente

Craig

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good safe area to walkaround.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Kenneth Aponte em 5 de abr. de 2024
Thank you so much for your positive feedback. It was a pleasure to have you and we are glad you had an amazing stay. We hope to see you back again in the near future.

10/10 - Excelente

Christina

Hospedou-se por 1 diária em abr. de 2024
Resposta de William Collins, General Manager em 24 de abr. de 2024
Greetings Christina, we hope this message finds you very well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn and Thank you immensely for choosing to stay with us and for sharing your perfect rating! Your satisfaction is our utmost priority, and we're thrilled to learn that your experience exceeded your expectations. We hope to have the pleasure of welcoming you back for another exceptional stay in the near future. Thank you again and have a most terrific Tuesday!

6/10 - Ok

Alexander, Twinsburg

Viagem com a família
Pontos positivos: Limpeza
Bed was cheap
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Kenneth Aponte em 4 de abr. de 2024
Thank you so much for choosing to stay with us. We truly apologize for the inconvenience. We will address these issues directly with our staff and prevent them from happening again.

8/10 - Boa

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ideally situated in Downtown Brooklyn, a short walk to either the Brooklyn or Manhattan Bridges. Also a short walk to nearest subway stations, making access to Manhattan a breeze! As for the room, bed was comfy, bathroom was spacious and the TV worked! Main issue... room was warm, and A/C unit did not cool it down at bedtime (and, of course, we couldn't open the windows to let some cool, fresh air in); minor issue... the lighting in the room was inadequate, with lights only at bedside and at the desk - nothing overhead... again, minor.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de William Collins, General Manager em 2 de abr. de 2024
Greetings John, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to share your feedback with us. We're delighted to hear that you found our hotel's location convenient and enjoyed the comfort of the bed, spaciousness of the bathroom, and functionality of the TV. Regarding the temperature in your room, we apologize for any discomfort you experienced. Our maintenance team will look into the issue with the A/C unit to ensure it's functioning properly for future guests. We appreciate your note about the lighting in the room as well. Your comments will be shared with our management team for consideration as we strive to continually enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again and have a most terrific Tuesday!

10/10 - Excelente

Lilia, Columbus

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de William Collins, General Manager em 2 de abr. de 2024
Greetings Lilia, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to leave us an awesome review! We're delighted to hear that you found our location great. We strive to provide our guests with convenient and accessible accommodations, and we're thrilled that you found our location to your liking. We hope you had a wonderful stay and that we'll have the pleasure of welcoming you back in the future! If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. Thank you again and have a most terrific Tuesday!

10/10 - Excelente

Steven

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is my 2nd stay at this hotel. I say again, it's the best hotel I've been to in Brooklyn. The staff is friendly, helpful and professional. My room safe failed to open, and I called the front desk. They had someone at my room in less than 5min. The gentleman even followed to make sure everything was well. This is my go to hotel when I visit Brooklyn.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kenneth Aponte em 2 de abr. de 2024
Thank you so much for visiting us again. It is always a pleasure to have you here with us. We hope to see you again soon.

8/10 - Boa

Cecilia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay for the first time in NY!
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Kenneth Aponte em 2 de abr. de 2024
Thank you so much for your feedback. We are glad you had a great time with us and really hope to see you back in the near future.

8/10 - Boa

Jean

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The price was reasonable . The building is modern. The room and its bathroom were clean. The breakfast was fantastic.
Hospedou-se por 1 diária em jan. de 2024
Resposta de William Collins, General Manager em 2 de abr. de 2024
Greetings Jean, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for sharing your wonderful feedback with us! We're thrilled to hear that you found our pricing reasonable and enjoyed the modern ambiance of our building. It's great to know that you found your room and bathroom clean to your satisfaction.We're particularly glad you enjoyed our fantastic breakfast! We strive to offer a wide variety of delicious options to cater to all tastes, and we're delighted that you found it to your liking. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to enhance your experience next time, please feel free to let us know. Thank you again and have a most marvelous Monday!

10/10 - Excelente

Jennifer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Liked the breakfast and easy parking
Hospedou-se por 1 diária em mar. de 2024
Resposta de William Collins, General Manager em 1 de abr. de 2024
Greetings Jennifer, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to share your feedback with us! We're delighted to hear that you enjoyed our breakfast offerings and found our parking facilities convenient during your stay. Your positive review serves as encouragement for our team to continue delivering exceptional service. Should your travels bring you back to our area, we would love to welcome you back for another enjoyable stay. Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again in the future. Thank you again and have a most marvelous Monday!

10/10 - Excelente

Kathleen

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff was great. The room was clean and comfortable. Good location.
Hospedou-se por 1 diária em mar. de 2024
Resposta de William Collins, General Manager em 1 de abr. de 2024
Greetings Kathleen, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and Thank you for sharing your wonderful review with us! We're thrilled to hear that you had such a pleasant experience during your stay. It's fantastic to know that you found our staff to be great and that you enjoyed our clean and comfortable rooms. Additionally, we're glad to hear that our location suited your needs well. Your feedback is greatly appreciated and serves as motivation for our team to continue delivering exceptional service to all our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you again and have a most marvelous Monday!

10/10 - Excelente

Nancy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excelente
Hospedou-se por 2 diárias em mar. de 2024
Resposta de William Collins, General Manager em 5 de abr. de 2024
Greetings Nancy, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We appreciate the time you took to leave us an amazing review. We are elated to hear you found your stay excellent! We hope to see you the next time you find yourself in the Downtown Brooklyn area. Thank you and have a fantastic Friday!

10/10 - Excelente

Ann

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff were friendly and efficient
Hospedou-se por 4 diárias em mar. de 2024
Resposta de William Collins, General Manager em 1 de abr. de 2024
Greetings Ann, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn! We greatly appreciate your positive feedback regarding our staff's friendliness and efficiency! Providing excellent service is our top priority, and we're delighted to hear that we met your expectations. Your kind words motivate us to continue striving for excellence in hospitality. We look forward to welcoming you back for another pleasant stay in the future! Thank you again and have a most splendid Sunday!

10/10 - Excelente

Mary

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Wonderful staff. Accommodations were clean and nice.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de William Collins, General Manager em 30 de mar. de 2024
Greetings Mary, we hope this message finds you very well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your glowing review! We're delighted to hear that you had a wonderful experience with our staff and found our accommodations to be clean and comfortable. Providing exceptional service and maintaining high standards of cleanliness are top priorities for us, so it's fantastic to know that we succeeded in meeting your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything more, we can do to make your next visit even better, please don't hesitate to let us know! Thank you again and have a most spectacular Saturday ahead!

6/10 - Ok

Alexis

Viagem a dois
Property was alright - nothing bad but also nothing great. Location was convenient for exploring the area and taking the subway into manhattan. Due to its central location - lots of noise and sirens all day and all night. The breakfast was average at best.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de William Collins, General Manager em 30 de mar. de 2024
Greetings Alexis, we hope this message finds you very well! Thank you for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to share your feedback with us. We're glad to hear that our property's location suited your needs for exploring the area and accessing Manhattan via the subway. However, we apologize for any inconvenience caused by noise disturbances during your stay. We understand the importance of a peaceful environment for our guests and will explore ways to mitigate noise issues in the future. Regarding breakfast, we regret that it did not meet your expectations. We're constantly evaluating and improving our offerings, so your comments will certainly be taken into consideration as we strive to enhance the guest experience. We appreciate your honest review and hope that despite these shortcomings, you were still able to enjoy your time with us. If there's anything specific, we can do to make your next stay more enjoyable, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back in the future. Thank you again and have a most stupendous Saturday!

10/10 - Excelente

Andreia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were amazing! Breakfast is definitely a perk in New York! Food was very good! I’m definitely going to stay here again :)
Hospedou-se por 1 diária em mar. de 2024
Resposta de Kenneth Aponte em 28 de mar. de 2024
Thank you so much for choosing to stay with us. We are glad you enjoyed your stay with us and hope to see you back again in the near future.