Hello, my apologies for the issues you experienced during your stay. I have shared your feedback with the hotel leadership team so we can take steps to improve.

Thank you! Come see us again soon.

Thank you! Come see us again soon.

Hello and thank you for the feedback. I am upset to hear about the experience you had. We always do our best to provide a clean and comfortable stay for our guest so it saddens me to hear we fell short. I will share your feedback with the rest of the management team so we can take steps to improve.

Thank you for the valuable feedback. We hope to see you again soon!

It is our pleasure to have you. Hope to see you again soon!

Thank you! Come see us again soon.

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Apologies about the room not being to your liking and for the noise issues you experienced. We will use your feedback to look into ways we can improve.

Thank you for the feedback. Our apologies for falling short of your expectations.

Thank you! We hope to see you again soon.

Thank you! We hope to see you again soon.

Thank you! We hope to see you again.

Thank you! Hope to see you again.

Thank you for the feedback. We hope to see you again soon.

Thank you for the feedback. Unfortunately we have no control over the noise and they did not give us advance notice about it. We checked and they do have the permits to work until 2 AM. We are speaking with the property manager and trying to come up with a solution. Again, our apologies.

Our apologies for the issues you experienced. I have forwarded your comments to the rest of the management team so we can look for ways to improve.

Thank you. Come see us again soon!

Thank you. Come see us again soon!

Thank you. Come see us again soon!

Thank you! Come see us again soon.

Thank you! Come see us again soon.

Thank you! We hope to see you again soon.

Thank you! Come see us again soon.

Thank you! We hope to see you again.

Thank you! It was our pleasure and we hope to see you again soon.

Dear Manuel, On behalf of the entire hotel team, I want to thank you for sharing about your experience with the hotel staff.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

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Thank you for the feedback. Our apologies about the language barrier. If you ever need something its always best to communicate directly with the front desk. My apologies as well if you feel the staff was unfriendly. This is not at all the experience we want for our guests and we normally get nothing but good compliments about the front desk. I will look into who helped you and do some retraining.

Thank you! Come see us again soon.

Thank you! Come see us again soon.

Thank you! We hope to see you again soon.

Dear Violeta,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you! We hope to see you again soon.

Thank you! We hope to see you again soon.

Our apologies for the delay in receiving your room. We will look into this further and take steps to improve.

Thank you! We hope to see you again soon.

Thank you! We hope to see you again soon.

Thank you! We hope to see you again soon.

Thank you! We hope to see you again soon.

Thank you! We hope to see you again soon.

Thank you! We hope to see you again soon.