Thank you for taking your time to complete this survey! We appreciate your kind words, and we love to make Arlo Nomad a second home to our guest that stay here. We strive to meet each of our guest standards and ensure they leave Arlo Nomad with positive remarks. Arlo is now your second home so we will be happy to host your stay again in the near future! Please do not be afraid to reach out to us at nomadfom@arlohotels.com so we can roll out the red carpet for your future reservation!

Hello there, thank you for the kind words, I will make sure to share them with the team. We are extremely happy you enjoyed your stay and look forward to welcoming you back in the future. Thank you for being our guest!

Good morning, HyunjinThank you for your kind review. We are glad to hear that you enjoyed the location of the hotel and are happy to know that the Arlo is one of the many hotels you would recommend.

Thank you for sharing your honest review. We are pleased to hear that you enjoyed our location, rooms, and rooftop bar. We apologize for the initial difficulties you encountered with your room and appreciate your patience as our staff worked to accommodate you with a nicer room. However, we are very sorry to learn that the service you received in our dining area and rooftop bar did not meet your expectations. This is not the standard of service we strive to provide, and we will address this with our team to ensure improvements are made. Your feedback is very important to us, and we hope to have the opportunity to provide you with a seamless and enjoyable experience on your next visit

Good morning Miguel,We are glad to hear that you enjoyed your stay with us and also our microconcept rooms. We hope to welcome you back soon! - JS

Thank you so much for your kind words and positive review! We are delighted to hear that you loved the hotel and had a great experience with our friendly staff during check-in and check-out. Our team takes pride in providing excellent service, and it’s wonderful to know that we met your expectations. We agree that our location is fantastic, and we're glad you enjoyed it as well. We look forward to welcoming you back soon!

Hello Bo,Thank you for your review. We are glad you enjoyed the views from our hotel and hope to welcome you back to turn the next review into 5 stars!

Hello Andres,Thank you for your 5-star review! We hope to see you again soon!

Thank you so much for your wonderful review! We're thrilled to hear that you and your sister had a great birthday stay with us at Arlo NoMad.It's fantastic to know that our staff, especially the lady at the front desk, could make your stay even more enjoyable by providing a room with a great view. We're also glad you found our location convenient and enjoyed exploring Koreatown and the nearby shops.We look forward to welcoming you back for another memorable stay in the future!

Good Evening Shayna,Thank you for your kind review, We hope to welcome you back as well and want to thank you for being our guest !

Hi Hannah, Thank you for your 5-star rating! We hope to see you again soon!

Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay, especially regarding the hot water and lack of coffee. We understand how important these amenities are and regret that we fell short of your expectations. Our rooms are designed to maximize comfort and efficiency in a compact space, and we appreciate your suggestion regarding luggage size. We will take your comments into consideration as we strive to improve our offerings and ensure a better experience for our guests.We hope you'll consider giving us another chance in the future.

Thank you for sharing your feedback. We're pleased to hear that you found our staff helpful and enjoyed our convenient location. We're sorry to learn that your room did not meet your expectations. Your comments about the room condition and view are concerning, and we will address these issues promptly to improve our guests' experience. We appreciate your review and hope to have the chance to welcome you back, providing you with a stay that better reflects the Arlo standard.- JS

Hi Tawana,Thank you for allowing us the privilege of hosting you. Your feedback has been noted, and we promise to do better the next time around.

Hi Elizabeth!Thank you for your kind words! We strive to meet each of our guest standards and ensure they leave Arlo Nomad with positive remarks. Arlo is now your second home so we will be happy to host your stay again in the near future!

Hi David,Thank you for your feedback. The restaurant is fairly new so we do apologize if th meal us not up to your standards. I will pass on this information to our chefs and makes sure they are aware. Thank you for your feedback.

Hi Ricky, thank you so much for leaving us these kind words, we're delighted you enjoyed your stay and hope to host you again in the future!

Hi Kathryn,Thank you for your lovely review. Good things really do come in small packages, don't they? You know we sell our scent in candle, spray, and diffuser form - just letting you know in case you want to take a little bit of Arlo home with you next time!

Hi Jessica, thank you so much for taking the time to complete our survey! We're delighted to know that you enjoyed your stay and the hotel's prime location! We hope to host you again in the future.

We are glad to hear that you enjoyed your stay with us and hope to welcome you back

Hi Eric,Thanks for the 5 stars!Come again soon!

Thank you, Stephanie! Come again soon!

Hi C,Thank you for your 5-star rating. Hope to see you again soon!

We're deeply sorry to hear about your negative experience. Rest assured, we take allegations of misconduct very seriously. We would like to investigate this matter further to understand what occurred and address any billing discrepancies promptly.Please reach out to our management team directly with your booking details so that we can resolve this issue as quickly as possible. Your satisfaction is our priority, and we are committed to ensuring a fair and transparent experience for all our guests.We apologize for any inconvenience this may have caused and hope to have the opportunity to regain your trust in the future.

We are so delighted you enjoyed your stay with us and our lovely staff! We hope you'll visit us again and give us the pleasure of hosting your next stay!

HI Gajanan,Thanks so much for your wonderful review of our bell team! We will be sure to share your kind words with them.

Hello Anna,Thank you for your rave review!We are glad you enjoyed everything we have to offer here and we hope you'll be back soon for some more good times with Arlo!

Hello Nancy, We are so sorry to hear of the noise disturbances you experienced during your recent stay with us. We do not seem to have a record of your complaint, and we wish it would have been brought to our attention sooner so that we could have acted to address it prior to your departure. We never want our guests to suffer sleepless nights when with us. We hope you'll reconsider your decision not to stay with us again, as we'd love an opportunity to make it up to you.

Good evening, Allison, We are glad to hear that you enjoyed your stay overall and hope to welcome you back soon!

Hi Susan, Thank you for your 5-star rating! We hope to see you again soon!

Thank you so much for those kind words, we hope to host you again in the nearby future! Thank you for being our guest!

Bonjour Maili, Merci pour cette merveilleuse critique. Nous sommes impatients de vous accueillir à nouveau et de vous offrir une autre expérience mémorable à l'avenir.

Thank you so much for those kind words, we hope to host you again in the nearby future! Thank you for being our guest!

Thank you so much for those kind words, we hope to host you again in the nearby future! Thank you for being our guest!

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had an excellent stay at our hotel.It's fantastic to know that you enjoyed watching the sunset from our new rooftop bar and that you were impressed by the amazing view of the city and the quality of our drinks. We're delighted that you found our room top-notch and that your stay was an experience you'll recommend to others who love the city.We appreciate your recommendation and look forward to welcoming you back for another memorable stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!

Thank you so much for taking the time to complete this survey, we hope to host you again in the future! Thank you for being our guest!

Thank you for taking the time to complete our survey and share your experience, Brian. Our microconcept design is certainly unique and we are pleased to hear that our warm staff was able to make up for this and you enjoyed your overall stay!

Hey there Denisha, thank you so much for those kind words, we hope to host you guys again in the nearby future! Thank you for being our guest!

Thanks for being our guest, Adrian! We hope to see you again!

Thank you so much for this lovely score and your feedback, we hope you'll choose us again in the future!

Thank you for sharing your experience! We're thrilled to hear that you found our hotel conveniently located for exploring New York on foot. We strive to offer our guests the best possible experience, and it's great to know that our prime location added to your enjoyment of the city. We look forward to welcoming you back on your next visit to the Big Apple!

Hola Blanca,Muchas gracias por sus palabras. Nos alegra que quedaste encantada con nuestro hotel. Esperamos que regreses pronto. Randy estara aqui a su orden!

Good Evening, Daniela Mesquita,Thank you for taking the time to share your feedback regarding your recent stay at the Arlo Nomad. We sincerely apologize that your experience fell short of expectations and that we failed to provide you with the premium experience we aim to deliver.Your concerns regarding the size of the room, the presence of a cigarette odor, and various maintenance issues are taken seriously. Please know that we are addressing these issues with our housekeeping and maintenance teams to ensure that they are rectified promptly. We understand the importance of cleanliness and functionality, and we regret that we did not meet your expectations in these regards.Regarding the absence of essential amenities, we apologize for any inconvenience this may have caused. We are continuously evaluating and updating our offerings to better meet the needs of our guests, and your feedback will certainly be taken into consideration as we make improvements.We are truly disheartened to hear that you chose to relocate to another hotel for the remainder of your stay in New York City. While we understand your decision, we hope that you will consider giving us another chance to exceed your expectations in the future. Your feedback is invaluable to us, and we are committed to making the necessary improvements to ensure that future guests have a more enjoyable experience.Thank you for being our guest.

Thank you so much for completing our survey, Will! We hope to host you again in the future!

Hi Syntonia, thank you so much for your valued feedback, we're delighted to know you enjoyed your stay with us and we hope to see you again soon!

Thank you for being our guest Carlos!

Hi there! We look forward to welcoming you back for another fantastic stay our bar location will be open very soon! Thank you for being our guest!

Hello there Anna, thank you for choosing the Arlo Nomad to host your recent stay. It's great to hear that you enjoyed your time with us here at the Nomad. We look forward to hosting you once again. Thank you for being out guest!

We sincerely apologize for the inconvenience and disappointment you experienced during your stay at our hotel. Your feedback regarding the bathroom extraction, enclosure, and shower curtain, as well as the layout of the room, blinds, and meeting room availability, are deeply concerning, and we apologize for falling short of your expectations in these areas.Please know that your comments have been shared with our management team, and we will take immediate steps to address and rectify these issues to ensure a more comfortable and functional experience for our guests in the future.We regret any lapse in service you encountered, as providing excellent service is a top priority for us. We are committed to improving our standards and ensuring that all our guests feel valued and well-cared for during their stay.We understand your decision not to stay with us again, but we genuinely hope that you will reconsider and give us another chance to provide you with the exceptional experience you deserve. If you would be willing to discuss your concerns further, please don't hesitate to reach out to us directly.Thank you for bringing these matters to our attention, and we appreciate the opportunity to address them.

Thank you, Yaxin!Come again soon!