Parte interna

Avaliações de Quality Inn Nashville - Bloomington

2.5 out of 5
Quality Inn Nashville - Bloomington
51 Chestnut St. West, Nashville, IN

Avaliações

8,6

Excelente

Nota 10 - Excelente. 386 de 728 avaliações" "
Nota 8 - Boa. 233 de 728 avaliações" "
Nota 6 - Ok. 62 de 728 avaliações" "
Nota 4 - Insatisfatória. 29 de 728 avaliações" "
Nota 2 - Terrível. 18 de 728 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Thomas

Hospedou-se por 4 diárias em mai. de 2024
Resposta de Manager em 23 de mai. de 2024
Hello Thomas, We're sorry to hear you didn't fully enjoy your stay. If you have any feedback to share, please reach out to us so we can address any issues. We appreciate your stay with us and hope to welcome you back in the future.

10/10 - Excelente

Charles

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice clean place
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 11 de mai. de 2024
Hello Charles,We are pleased to hear that you found our hotel clean during your stay. Your feedback is valuable to us, and we appreciate your positive comments. Feel free to reach out to our management team if you have any further feedback or suggestions for us to consider.

8/10 - Boa

Adrian

Pontos positivos: Limpeza e serviço e funcionários
Average stay
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Manager em 7 de mai. de 2024
Hello Adrian, We appreciate your feedback and regret to hear that your stay was only average. Your comments will be shared with our team for further improvement. Thank you for choosing our hotel for your accommodation needs.

6/10 - Ok

Erin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were pretty nice. I loved the room, it was comfortable. I just didn’t like that it felt like I was sharing a room with strangers.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 7 de mai. de 2024
Hello Erin, We're glad to hear you found our staff friendly and your room comfortable. We appreciate your feedback regarding your experience, and we will share this with our team for further review and improvement. Thank you for staying with us, and we hope to welcome you back in the future for a more enjoyable stay.

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 30 de abr. de 2024
Hello John,We are thrilled to hear that you had an excellent stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 - Boa

Cynthia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a wonderful stay at Quality Inn! It was ash excellent value for the area of brown county. I love hour there’s a grocery store within steps of the property. The staff was attentive and helpful. We got in quite late but the staff was available to get us checked in. We would highly recommend staying here!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Manager em 23 de abr. de 2024
Hello Cynthia,We are delighted to hear that you had a wonderful stay at Quality Inn and found it to be excellent value in brown county. Our convenient location near a grocery store aims to enhance our guests' experience. It's great to know that our staff's attentiveness and helpfulness left a positive impression. Thank you for recommending us, and we look forward to welcoming you back soon!

10/10 - Excelente

Chotsie

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 19 de abr. de 2024
Hello Chotsie,We are delighted to hear that you had a fantastic stay with us! We look forward to welcoming you back in the future for another memorable experience.

10/10 - Excelente

Amber

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A quiet little hotel. Super clean, had a nice pool for my girls and wasn't too expensive! We would definitely stay again!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 17 de abr. de 2024
Hello Amber,We're delighted to hear you enjoyed your stay with us and that your family had a great time at the pool. Our team looks forward to welcoming you back in the future for another wonderful experience!

2/10 - Terrível

Jennifer

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was rude upon check in. Room and halls were dirty disgusting
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 11 de abr. de 2024
Hello Jennifer, We're disheartened to hear about your experience and apologize for any inconvenience caused. Guest feedback is valuable and will be shared with the team for improvement. Your comfort is our priority, and we hope future visits will exceed your expectations.

10/10 - Excelente

Carol

Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It’s nice to share breakfast with other travelers. The style of the hotel was like a cozy cabin. Staff were helpful and kind.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 12 de abr. de 2024
Hello Carol,We're delighted to hear that you enjoyed the communal breakfast and found the hotel's ambiance cozy. Our team works hard to provide helpful and kind service to all our guests. Your positive feedback is greatly appreciated!

10/10 - Excelente

Carrie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Upon arriving, the staff were very friendly and able to check us in early! The room was clean. Everything was fresh and neat. Great location for Brown County Music Events and shopping! Would definitely recommend!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 9 de abr. de 2024
Hello Carrie,We are pleased to hear that you enjoyed your stay with us and found our staff friendly and efficient. It's wonderful to know that you appreciated the cleanliness of your room and our convenient location for the Brown County Music Events and shopping. Thank you for recommending us, we look forward to welcoming you back in the future.

6/10 - Ok

Marcia

Pontos negativos: Comodidades e condições e instalações da propriedade
Hole in shower wall next to faucet. Room lighting very limited and made room dark. Musty smelling. Location was perfect for the Nashville Music Center which is why we were in town. Paid way too much for this room in the condition it is in but the location and the fact that it was pre eclipse weekend played a huge part in price spike Im sure.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 9 de abr. de 2024
Hello Marcia, Thank you for your feedback on your recent stay. We appreciate your comments and apologize for any inconvenience you experienced. We strive to provide a comfortable stay for all our guests. Your input is valuable to us as we continue to enhance our guest experience.

10/10 - Excelente

Erin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was very comfortable.
Resposta de Manager em 7 de abr. de 2024
Hello Erin,We are delighted to hear that you found your room comfortable during your stay with us. Your comfort is our top priority, and we are pleased that you enjoyed your accommodations. If you have any further feedback or if there is anything we can assist you with in the future, please feel free to reach out to us.

10/10 - Excelente

Irma

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Breakfast was good
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Manager em 7 de abr. de 2024
Hello Irma,We're glad to hear you enjoyed our breakfast during your stay. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing our hotel for your visit.

8/10 - Boa

Deb

Pontos positivos: Limpeza e condições e instalações da propriedade
Beds are SUPER comfortable!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 1 de abr. de 2024
Hello Deb,We're delighted to hear that you found our beds exceptionally comfy. Guest satisfaction is our top priority! We hope to welcome you back for another restful stay soon.

8/10 - Boa

Denise

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Convenient to Nashville, price was good. Breakfast average.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 31 de mar. de 2024
Hello Denise,We are pleased to hear you found our location convenient and our rates satisfactory during your stay in Nashville. Your feedback on our breakfast is duly noted, and we will share it with our team for further review and improvement. Thank you for your valuable input.

10/10 - Excelente

Eric

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Attentive staff, clean room, enjoyable breakfast. All around positive experience.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 27 de mar. de 2024
Hello Eric,We are overjoyed to hear that you had a positive experience during your stay with us. Our team works hard to ensure all guests have a comfortable and enjoyable visit. If you have any future travel plans, we would love to welcome you back to our hotel.

10/10 - Excelente

Marianne, Columbus

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 24 de mar. de 2024
Hello Marianne,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to contact us if there is anything else we can assist you with.

8/10 - Boa

Mary Pat

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property was nice and served our purpose very well.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 20 de mar. de 2024
Hello Mary Pat,We are delighted to hear that our property met your needs during your stay. Your satisfaction is important to us, and we appreciate your feedback. Should you have any further comments or suggestions, please feel free to reach out to us directly.

2/10 - Terrível

Stephen

Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 4 de abr. de 2024
Hello Stephen, We're sorry to hear that your experience didn't meet expectations. Please don't hesitate to contact the hotel directly with any specific feedback you'd like to share so we can address any concerns accordingly. We value your input and hope to welcome you back for a more enjoyable stay.

8/10 - Boa

Leslie

Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 31 de mar. de 2024
Hello Leslie,We appreciate you choosing to stay with us! Please feel free to get in touch with us directly if you would like to share any feedback from your recent stay. We hope to welcome you back soon for an even better experience!

8/10 - Boa

Lydia

Pontos positivos: Comodidades e condições e instalações da propriedade
Great waffles, horrible sausage. Whirpool jets in tub dirty, coffee pot in room scaly maybe dirty didn't use it or the tub. Would still come back here. Overall good deal.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 9 de mar. de 2024
Hello Lydia,We appreciate your feedback on the waffles and apologize for any inconvenience you experienced with the sausage. Your comments regarding the whirlpool jets and coffee pot will be shared with our team for their immediate attention. We look forward to welcoming you back on your next visit for an improved experience.

10/10 - Excelente

Desarhae

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Always a nice little stay when your traveling to Brown County for shops.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 28 de fev. de 2024
Hello Desarhae,We're glad to hear that you enjoyed your stay while visiting Brown County for shopping. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any further comments or suggestions, please feel free to contact us.

10/10 - Excelente

Stephanie

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean, staff super nice, pool was excellent
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 27 de fev. de 2024
Hello Stephanie,We are delighted you found our hotel clean, with friendly staff, and enjoyed our excellent pool facilities. Your positive feedback is truly appreciated. Should you have any future stays planned, we look forward to welcoming you back for another wonderful experience.

10/10 - Excelente

Melinda

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 23 de fev. de 2024
Hello Melinda,We are happy to hear that you had a wonderful experience during your stay with us! Should you have any further feedback to share, please don't hesitate to reach out to us.

10/10 - Excelente

Michael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We have stayed here several times; great location and close to everything and the beds are comfortable!!!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 14 de fev. de 2024
Hello Michael,Thank you for choosing our hotel for your multiple stays and for appreciating our convenient location and comfortable beds. We're delighted to have provided you with a positive experience during your visits. We hope to welcome you back in the future for another enjoyable stay.

6/10 - Ok

Lauren

Viagem em grupo
Pontos positivos: Serviço e funcionários
Comfortable, convenient hotel for the price
Very convenient location, comfortable beds. Room was really warm and muggy when we got there, rooms could use more lighting, they seemed dark. Everything seemed pretty clean but there was crusty stuff and a couple spots on the top white comforter. Even if it was clean & just stained, no one wants to see that on their bedding in a hotel. Workout equipment was decent but getting rusty from being in the room right off the pool. Breakfast was okay, grabbed a couple different bagels out of the case that were soggy/wet in spots. Decent hotel for the price and short stay.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Manager em 7 de fev. de 2024
Hello Lauren, Thank you for sharing your experience with us. We're glad to hear that you found our location convenient and our beds comfortable. We'll take note of your feedback regarding the room temperature and lighting, as well as the cleanliness of the comforter to ensure a more pleasant stay for our future guests. We apologize for any inconvenience caused. Please feel free to reach out to our management team for further assistance.

4/10 - Insatisfatória

Christina

Pontos negativos: Serviço e funcionários
Room was incredibly hot when we checked in after 20 minute wait. Turned the air conditioner on but still seemed stuffy. Rooms could use some tlc.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 6 de fev. de 2024
Hello Christina, Thank you for choosing our hotel for your stay. We apologize for any inconvenience caused by the temperature of your room and appreciate your patience during the check-in process. We appreciate your feedback regarding the air conditioning and the condition of the rooms and will share it with our team for future improvements. We hope to have the opportunity to serve you better in the future.

10/10 - Excelente

Rebecca

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de Manager em 23 de jan. de 2024
Hello Rebecca,We are elevated to hear that you had such a positive experience during your time with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future. Thank you!

10/10 - Excelente

Johnny

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 16 de jan. de 2024
Hello Johnny,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We hope to have the opportunity to welcome you back in the future for another exceptional stay.

6/10 - Ok

daniel, madison township

Viagem com a família
Pontos positivos: Limpeza
The property was in a great location. Easy to find. Convenient to Nashville and to restaurants and sm. Grocery store.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Manager em 2 de jan. de 2024
Hello daniel,Thank you for choosing our property for your recent stay. We appreciate your feedback regarding our convenient location near Nashville and various dining options. We hope you had a great time exploring the area and found everything you needed. If you have any further comments or suggestions, please feel free to reach out to us.

8/10 - Boa

Dorothy

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent food nearby Breakfast
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 30 de dez. de 2023
Hello Dorothy,Thank you for sharing your feedback about the excellent food available near our hotel! We are delighted to know that you enjoyed the breakfast options in the area. Your positive experience is valuable to us, and we appreciate your kind words. Should you have any future travel plans, we hope to welcome you back for another enjoyable stay.

10/10 - Excelente

Desarhae

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de Manager em 6 de fev. de 2024
Hello Desarhae,We are thrilled to hear that you had a extraordinary experience during your stay at our hotel. We strive to provide exceptional service and ensure that our guests have a memorable stay. If you have any further feedback or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.

10/10 - Excelente

Catherine

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I got in late, my room was ready. It was just a few minutes from town which was convenient for dining and shopping.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 5 de dez. de 2023
Hello Catherine,Thank you for choosing our hotel for your recent stay! We're delighted to hear that your room was ready upon your late arrival, making your check-in process seamless. Our convenient location near town allows our guests to easily explore dining and shopping options. We hope you had a great time, and we look forward to welcoming you back in the future.

2/10 - Terrível

Charles

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Please stay somewhere else
I would expect much better from a Quality Inn. Plus, I have never need to write a review like this. Instead of listing the issues, I will save you time by saying: Please stay somewhere else.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Manager em 2 de dez. de 2023
Hello Charles, Thank you for taking the time to share your feedback. We appreciate your concerns and apologize for any inconveniences experienced. At our hotel, we strive to provide a comfortable stay for all guests, and we regret that we did not meet your expectations. We value your input and will use it to improve our services. We hope you will consider giving us another chance in the future to provide you with a better experience.

6/10 - Ok

Sharon

Pontos negativos: Limpeza
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 30 de nov. de 2023
Hello Sharon,Thank you for staying with us. We're sorry to hear that your experience fell short of expectations. Please reach out to us directly so that we can address any specific concerns you may have. We hope to have another opportunity to welcome you back in the future.

8/10 - Boa

Beth

Pontos positivos: Limpeza e serviço e funcionários
The hotel is outdated, but the rooms are big and everything was very clean. It was quiet and close to everything. All in all a good experience.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 30 de nov. de 2023
Hello Beth,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean and conveniently located. We appreciate your comments about the spacious rooms. Your satisfaction is important to us, and we value your input. We hope to welcome you back in the future for another enjoyable stay.

8/10 - Boa

William

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good value
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 29 de nov. de 2023
Hello William,We are glad to hear that you found our hotel to be good value. We strive to provide a comfortable and affordable experience for our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future.

4/10 - Insatisfatória

Karen, Indianapolis

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Unfortunately they had water problems during our stay. No water after returning to our room at 10:00 pm. Then no hot water in the morning.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de nov. de 2023
Hello Karen,Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience you experienced with the water during your stay. We understand the importance of having a comfortable and hassle-free stay, and we assure you that we take this matter seriously. We recommend reaching out to our management team directly to address your concerns further. Thank you again for bringing this to our attention.

6/10 - Ok

Richard

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
The hotel was clean and the beds were comfortable. But the elevator was not working. There was no water in the whole hotel in the evening so unable to brush teeth or wash up before bed. The water was back on in the morning but no hot water so no showers.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 21 de nov. de 2023
Hello Richard, Thank you for choosing our hotel for your stay. We appreciate your positive feedback regarding our cleanliness and comfortable beds. We sincerely apologize for any inconvenience caused due to the temporary elevator outage. Regarding the water issue, we understand the frustration it may have caused and have taken note of your feedback to ensure better service in the future.

10/10 - Excelente

Danny

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to Brown County State Park. Spent all day hiking then went to eat. Check in was easy it had a pool I just basically soaked in sore from hiking 9 miles. Room was a little outdated (sprucing up a little) but very clean and fresh sheets. Also have breakfast in the morning and room had a mini fridge and kitchenette. Would stay again
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 22 de nov. de 2023
Hello Danny,Thank you for taking the time to share your feedback with us! We're glad to hear that you found our check-in process easy and enjoyed our pool after your long day of hiking. We appreciate your comments about our clean rooms and fresh sheets. It's great to know that our breakfast and the in-room amenities such as the mini fridge and kitchenette were convenient for you. We hope to have the opportunity to welcome you back in the future!

6/10 - Ok

Frances

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Over night stay!
Location good for visiting Nashville In. Hotel was clean. Guy checking us in was not real friendly. Cleaning people were more friendly. We did have a problem with water. In evening no water at all. Couldn't take shower or flush toilet. Lucky had some bottled water to brush teeth. Then no hot water in morning. Still couldn't shower. The hotel should of left a sign out informing us of situation. No one informed us other than guests at hotel. We should get at least a 10% refund????? Also this hotel has no elevator. Hard carrying luggage upstairs.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 21 de nov. de 2023
Hello Frances, Thank you for choosing our hotel for your stay and for sharing your feedback. We're glad to hear that you found our location convenient and the hotel clean. However, we apologize for any inconvenience caused by the lack of water and hot water during your stay. We understand the frustration this may have caused and will make sure to address the issue internally. Thank you for bringing the elevator situation to our attention as well. We appreciate your valuable feedback and hope to welcome you back in the future for an improved experience.

8/10 - Boa

sherry

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The only this this hotel is missing is an elevator to aid those who are disabled., elderly, etc in getting themselves & their luggage to the second floor.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 19 de nov. de 2023
Hello sherry,Thank you for sharing your feedback regarding our hotel. We appreciate your suggestion about the need for an elevator for our disabled and elderly guests. We understand the importance of providing accessible facilities and will take your comments into consideration for future improvements. We apologize for any inconvenience caused and appreciate your understanding.

10/10 - Excelente

April

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We enjoyed our stay. It was close to everything. It was clean and the beds was comfortable. We would go back again.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Manager em 19 de nov. de 2023
Hello April,Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us, especially our convenient location, cleanliness, and comfortable beds. We appreciate your feedback and look forward to welcoming you back again in the future.

2/10 - Terrível

Jennifer

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Owner/staff
Hospedou-se por 1 diária em nov. de 2023
Resposta de Paresh patel / Manager em 12 de nov. de 2023
I apologize behalf of team if any inconvenience , I request every our guest to keep valid credit card to avoid cancellation. There is lot of fake reservation coming through web reservation so , I appreciated if can you understand it.Regards,

10/10 - Excelente

Chris

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 12 de nov. de 2023
Hello Chris,Thank you for taking the time to share your feedback with us. We greatly appreciate your positive rating and are thrilled to hear that you had such an exceptional experience during your stay. We strive to provide our guests with outstanding service and it's always rewarding to know that we exceeded your expectations. We hope to welcome you back soon for another outstanding stay.

10/10 - Excelente

terri

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The owners are very nice and caring. My room AC/heat wasn't working properly and while I was at supper, they fixed it and everything worked great. I had been worried about having a room adjacent to the ice and video game area, but they shut the games off at 10 pm and no one used the ice, or it's so quiet I didn't hear it. The bed was super comfortable and had a sealed zip mattress cover, which offers a little bit of assurance that there probably won't be bed bugs.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 8 de nov. de 2023
Hello terri,Thank you for sharing your feedback regarding our hotel. We are pleased to hear that you found the owners to be caring and accommodating during your stay. It's great to know that your AC/heat issue was promptly addressed while you were away. We always aim to create a peaceful environment for our guests, and it's nice to hear that you didn't experience any disturbances from the nearby ice and video game area. We understand the importance of a comfortable bed, and we're glad you found yours to be super comfortable and well-maintained. We appreciate your kind words and hope to welcome you back soon.

8/10 - Boa

susan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall we liked the hotel the entrance is very warming and friendly. Our rooms were fine. The breakfast was a little lacking. It was the same thing both days and they were bagels but no cream cheese, which is a big deal in my family. Everybody likes cream cheese on their bagels.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Manager em 8 de nov. de 2023
Hello susan,Thank you for sharing your feedback on our hotel. We're glad you liked our welcoming entrance and found the rooms to be satisfactory. We appreciate your input on the breakfast and apologize for any inconvenience caused. We'll take your comments into consideration while making improvements. Your satisfaction is important to us and we hope to have the opportunity to welcome you back in the future.

8/10 - Boa

James

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A+
We made reservations for a King room that was supposed to be one the first floor, when we were out in the second floor, which really wouldn’t made much difference, it the hotel has no elevator. Other than that it was a great stay
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 5 de nov. de 2023
Hello James,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback on your overall experience. We apologize for any inconvenience caused by the room location. We strive to accommodate our guests' preferences, however, room assignments are subject to availability. We hope to have the opportunity to welcome you back in the future.

8/10 - Boa

Amy

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
So so breakfast, very nice employees.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 7 de nov. de 2023
Hello Amy,Thank you for your feedback regarding our breakfast and our friendly staff. We appreciate your kind words about our employees. We strive to continuously improve our breakfast offerings, and we will take your comments into consideration. We hope to welcome you back in the future for an even better experience.