Thank you so much for your kind review Merlin! We appreciate your feedback and are thrilled to hear that you enjoyed your experience with us. We hope to see you again soon!

Thank you for taking the time to leave a review Lormil! We appreciate your feedback and are glad to hear that you had a positive experience with us. Please let us know if there is anything else we can do to help improve your experience in the future.

We are truly sorry to hear about your experience. However, we can assure you that our establishment has a strict and thorough pest control protocol in place. We take the cleanliness and comfort of our guests very seriously in our facility. If you believe you encountered bed bugs during your stay, please reach out to us immediately so we can investigate and address the issue promptly. Your satisfaction is of the utmost importance to us. Thank you

Thank you, Victoria, for your feedback! We're thrilled to hear that you and your boys had a great stay with us. We hope to welcome you back again soon for more family fun and adventures in the area.

Dear guest: We are sorry you could not make it last night. We have an automatic reminder sent to guest's email about our lobby hours. If guests are arriving after hours we definitely are able to stay longer to wait for them. However, I just checked and full refund was issued. Please do not hesitate to contact us if there is any further inconvenience.

We are disappointed to hear about your experience with the TV signal and towels during your stay. We take all feedback seriously and strive to provide the best possible experience for our guests. If you had brought these issues to our attention during your stay, we would have been more than happy to assist you and make sure that everything was up to standard. We apologize for any inconvenience this may have caused and appreciate you bringing these issues to our attention. Thank you for your feedback.

We apologize for any confusion caused by the photos on display Liliana. We will make sure to update our listing to provide accurate representations of our rooms. Thank you for bringing this to our attention.

We appreciate your feedback on our hotel. Providing fair and competitive prices is something we prioritize to ensure that our customers feel they are getting good value. Thank you for staying with us! Until next time!

Thank you so much for your positive feedback Eyezell! We are thrilled to hear that you enjoyed your experience with us. We strive to provide excellent service and we are so glad that we were able to meet your expectations. We look forward to welcoming you back soon!

Thank you so much for the positive feedback Thomas! We're so glad to hear that you enjoyed your experience with us. We hope to see you again soon!

We apologize for the negative experience you had with the cleanliness and condition of our rooms. We take your feedback very seriously and will address these issues with our housekeeping and maintenance teams to ensure they are resolved promptly and immediately. Thank you for bringing this to our attention !

Glad to hear you're satisfied with the value for the room David! If you have any other feedback, feel free to let us know.

Thank you for your feedback Manuel. We are dedicated to providing a comfortable and clean stay for all of our guests. We apologize that we fell short of your expectations during your recent visit. Your comments have been noted and will be addressed with our housekeeping team to ensure that this does not happen again in the future. We appreciate you bringing this to our attention and we hope to have the opportunity to make it right for you in the future as we are currently renovating our rooms.

Thank you for your kind words Wayne! We strive to provide exceptional service and cleanliness for all of our guests. We appreciate your feedback and hope to welcome you back again soon!

Your kind review means the world to us Karla! We are delighted to hear that you had a great time with us and that our team was able to make your experience enjoyable. We appreciate your support and we can't wait to have you back for another visit. Thank you for taking the time to leave such a wonderful review!

Thank you for the positive feedback Angela! We are delighted to hear that you are enjoying everything. If you have any suggestions for improvement or specific aspects that you particularly love, please feel free to share your thoughts with us. We appreciate your support!

Thank you for your feedback, David. We appreciate your input and we will work on renovations to ensure a better experience for our guests.

I'm sorry to hear about your disappointing experience during your stay at our hotel Brooke. It's always frustrating when the accommodation provided doesn't meet expectations, especially when there are issues with comfort. It's always helpful for us to receive feedback from guests so that wecan work towards improving our services and ensuring a better experience for all guests in the future. Thank you for sharing your experience.

Thank you for your feedback Bryon. We appreciate your comments about our updated rooms and will certainly consider adding lamps by the beds to improve the overall guest experience. We hope to have the opportunity to welcome you back in the future.

Thank you so much for the wonderful five-star review Stephanie! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority and we are happy to know that we were able to meet your expectations. We truly appreciate your kind words and look forward to serving you again in the future.

Thank you for sharing your feedback with us Sandy. We sincerely apologize for the issues you experienced during your stay.We will address the maintenance issues with the front door and room equipment immediately. Our housekeeping team will also be alerted to ensure the cleanliness standards are improved.We will also work closely with our reception team to ensure they provide a warm and welcoming service to all our guests.We appreciate your comments on the room and bed comfort, and we will take this into consideration for future improvements.Thank you again for bringing these matters to our attention. We hope you will give us another chance to provide you with a more pleasant stay in the future.

We sincerely apologize for any negative experience you may have had. We strive to provide exceptional service and we value your feedback. Please reach out to us directly so we can address your concerns and work to make things right. Your satisfaction is our top priority. Thank you for bringing this to our attention.

I'm really sorry to hear about your experience with roaches and the dirty and moldy conditions in your air conditioning and bathroom vent Gavin. That sounds like a very unpleasant situation to be in. Additionally, having a worn out and uncomfortable mattress must have made your stay even more challenging. Your comfort and well-being should be a top priority, and it's important that these issues are addressed and resolved promptly.

Thank you so much for the positive review Lorismel! We are thrilled to hear that you had a great experience with us. We strive to provide excellent service and products, and we are happy to know that we were able to meet your expectations. We look forward to serving you again in the future. Thank you for your support!

We are sorry to hear about your experience and want to assure you that the safety and cleanliness of our property is our top priority. We take any reports of pests or suspicious activity very seriously and have thorough protocols and investigations in place to address them promptly. Thank you for bringing this to our attention.

I apologize for the condition of the property during your stay. We strive to provide a clean and comfortable environment for all guests and will address these issues with our housekeeping team. Thank you for bringing this to our attention.

Thank you for taking the time to leave us a great review! We're so glad you enjoyed your visit and look forward to serving you again in the future.

Thanks for the Five Stars Jack! We welcome you again anytime!

Thank you for your kind words about your stay in Naples, Florida Jorge. We are delighted to hear that you had a lovely experience and enjoyed your time in our beautiful city. It was a pleasure hosting you and we hope to have the opportunity to welcome you back again in the future. Thank you for choosing to stay with us!

We appreciate your positive feedback! It means a lot to us that you had a great time and were satisfied with our service.

Thank you for your positive feedback Gladys! We are glad to hear that our parking spaces were convenient for you and that your stay was peaceful despite the potential for noise. We hope to welcome you back in the future!

Thank you for your feedback. It is true that having a car can be helpful for exploring areas outside of downtown Naples. However, there are public transportation options available such as buses and taxis that can also be convenient for getting around the city and its surrounding areas. We appreciate your input and will consider this when providing information to future guests.

We sincerely apologize for the inconvenience you experienced during your stay. We take the cleanliness of our rooms very seriously and are investigating the issue with our housekeeping team and Pest Control Services Thank you for bringing this to our attention.

Dear valued guest, PeterThank you for taking the time to share your feedback with us. We are pleased to hear that you found our beds comfortable, the showers great, and our reception friendly. We sincerely apologize for the inconvenience you experienced with the cleaning service during your stay. Your comments have been passed on to our housekeeping team to ensure that necessary improvements are made. We appreciate your kind words about our convenient location and ample parking spaces. We hope you will consider staying with us again in the future. Thank you for choosing our hotel. Warm regards, Spinnaker Inn of Naples, Florida.

Thank you for taking the time to leave a review Eglantina. We appreciate your feedback and are glad to hear that you found our staff friendly and the room clean. We apologize for the oversight with the missing details in the room and the presence of roaches we will report it to pest control. We take your concerns seriously and will address them promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to make it up to you on your next visit. Thank you for choosing to stay with us.

Thank you so much for your kind words Marths! We're thrilled to hear that you enjoyed our staff and had a comfortable stay with us. We strive to provide a clean and welcoming environment for all of our guests. We hope to welcome you back again soon!

Thank you for the positive feedback Mike! We are glad you enjoyed the pool despite the slight aftermath of the hurricane but we are renovating. We appreciate your understanding and are thankful for your kind words about our helpful staff. We hope to continue providing a great experience for all our guests. Thank you for choosing our hotel!

We appreciate your feedback! It's always rewarding to hear that our efforts are making our customers happy.

Thank you for taking the time to leave us a review Brent! We value your feedback and are always looking for ways to improve our guests' experience. We apologize for any inconvenience caused by the comfort of the mattress and will look into addressing that promptly. We're glad to hear you enjoyed the close proximity to many restaurants and the beautiful beach just a short drive away. We appreciate the tip about checking the bus schedule for transportation options. We hope to welcome you back in the future and provide an even better stay. Thank you again for your review!