Sunrise | Roupas de cama premium, frigobar, cofres nos quartos, Wi-Fi de cortesia

Avaliações de Hotel Belmar

3.5 out of 5
Hotel Belmar
300 Metros Noreste, De La Gasolinera De Monteverde, Monteverde, Puntarenas

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 152 de 199 avaliações" "
Nota 8 - Boa. 30 de 199 avaliações" "
Nota 6 - Ok. 13 de 199 avaliações" "
Nota 4 - Insatisfatória. 3 de 199 avaliações" "
Nota 2 - Terrível. 1 de 199 avaliações" "

9,6/10

Limpeza

9,4/10

Serviço e funcionários

9,0/10

Comodidades

9,2/10

Condições e instalações da propriedade

9,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Nicolas

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de MariaJ -Guest Relations em 13 de mai. de 2024
Gracias Nicolas! Showcasing Monteverde's unique charm and intense natural beauty drives our hospitality. We are genuinely thrilled to learn that your stay was stellar!

10/10 - Excelente

Ivan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Going to The Cloud Forest was a very short distance and an unforgettable experience
Hospedou-se por 3 diárias em abr. de 2024
Resposta de MariaJ -Guest Relations em 2 de mai. de 2024
Hello Ivan! We're delighted to hear that you had an unforgettable experience exploring the Cloud Forest during your stay with us at Hotel Belmar. At Hotel Belmar, we strive to provide our guests with memorable experiences that they'll cherish long after they've returned home. We're thrilled that your time in the Cloud Forest was nothing short of unforgettable.

10/10 - Excelente

Praveen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent place
Hospedou-se por 2 diárias em abr. de 2024
Resposta de MariaJ -Guest Relations em 2 de mai. de 2024
Thank you for your kind words Praveen! We're thrilled that you enjoyed your time at Hotel Belmar. We hope to welcome you back soon for another excellent experience!

10/10 - Excelente

Takeo

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful property, very good food, good casual dining at the mini brewery, great lodge offered tours at Savia reserve, and last but not the least, very nice touch on service such as initial content of fridge being free and charged just for refills.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de MariaJ -Guest Relations em 2 de mai. de 2024
Thank you so much for your lovely feedback Takeo! We're thrilled to hear that you had a wonderful experience at Hotel Belmar.It's fantastic to know that you found our property beautiful and enjoyed the delicious food. We take pride in offering a variety of dining experiences, including the casual atmosphere at our Belmar brewery. Hope you enjoyed our special and seasonal beers!We're delighted that you had the opportunity to explore the Savia reserve through our themed immersion experiences. The natural beauty of the area truly is something that truly uplifts the soul.

10/10 - Excelente

zhangchi

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
云雾森林最好的酒店!位于山顶视野非常开阔,很适合看日落。并且有自己的私人保护区和self guided trail,酒店的相关活动都很值得参加(多数都仅限6人)可以体验到非常私密的雨淋探险!
Hospedou-se por 1 diária em mar. de 2024
Resposta de MariaJ -Guest Relations em 2 de abr. de 2024
问候Thank you very much for your heartfelt review of Hotel Belmar and the unique hospitality that we take pride in crafting for our guests. Connecting our guests with the natural intensity of Monteverde is central to our ethos, which is why we prioritize offering bespoke experiences that are both unique and intimate. We eagerly await your return and the opportunity to welcome you back again in the future.

10/10 - Excelente

Lauren

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de MariaJ -Guest Relations em 2 de abr. de 2024
Warm regards Lauren! We genuinely appreciate your feedback. Knowing that you enjoyed a superlative experience at Hotel Belmar. Sharing Monteverde's charming settings and intense cloud forest wonders is a privilege that we embrace wholeheartedly.

8/10 - Boa

Dan, canton

Viagem com a família
Pontos positivos: Comodidades
Beautiful view and gardens
Hospedou-se por 2 diárias em mar. de 2024
Resposta de MariaJ -Guest Relations em 25 de mar. de 2024
Warmest greetings Dan! We are grateful for your celebration of the views and gardens that single out Hotel Belmar among Monteverde's beautiful hotel destinations. We were thrilled to be your hosts and hope that your experience inspires many wonderful dreams and memories of Costa Rica.

10/10 - Excelente

Karine

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel has quiet and beautiful grounds. My room had an incredible view. The staff support the arts. I loved their Women’s Day celebration concert.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de MariaJ em 12 de mar. de 2024
Thanks Karine! We read your kind words with enthusiasm. It is wonderful to learn that your accommodations fully connected you to Monteverde's stunning location. And our heartfelt thanks for highlighting our special connection to the arts. Our hospitality mantra is The Art of Nature, a philosophy that embraces the beauty of our cloud forest surroundings and the best elements of human expression. We love the arts and love to share music, visual presentations, dance, and poetry with our visitors. Please return to enjoy our many events throughout the year!

10/10 - Excelente

Tarance

Pontos positivos: Limpeza
Hospedou-se por 6 diárias em fev. de 2024
Resposta de MariaJ em 12 de mar. de 2024
Thanks for choosing Hotel Belmar as your special Monteverde destination. We love to see that your experience was superlative!

8/10 - Boa

Eric

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed in room 12 (The Belmar Room) for two additional nights in Monteverde to add to our CR vacation. The hotel is quaint and clean with a big house feel. The room had an extremely comfortable bed, it was a nice size with a phenomenal view. The room amenities were a nice touch. It was quiet and perfect with a large flowered bush beneath our balcony with daily visiting hummingbirds. Natalia, the concierge, was great with assisting with our desired activities before we arrived and while we were there. Her local expertise was extremely helpful in facilitating our enjoyment. Celajes, the onsite restaurant, was just okay and well overpriced. We enjoyed the local Sodas much better. I would recommend Hotel Belmar and would love to visit again in the future.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de MariaJ em 5 de mar. de 2024
Thank you so much Eric for taking the time to share your impressions of Hotel Belmar with us! We're thrilled that you chose to extend your Costa Rican vacation with us and that you had such a delightful stay in room 12, The Belmar Room.Thanks for celebrating our hotel's intimate vibe. As a family project, Hotel Belmar crafts personalized experiences of delightful charm. And those hummingbirds! They truly add a magical touch to the serene ambiance, don't they?We're delighted that Natalia could assist in making your stay even more enjoyable by helping with activity arrangements. We'll be sure to pass along your kind words to her.Your feedback regarding Celajes is valuable to us, and we're sorry to hear that it didn't quite hit the mark for you. We're always looking for ways to improve, so if you have any further thoughts on how we can enhance our dining experience, we'd love to hear them!Thank you for your heartfelt recommendation of Hotel Belmar. We would be honored to host you again in the future, perhaps with some exciting new offerings to make your stay even more memorable!

10/10 - Excelente

Neil

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful, great food, relaxing, excellent service at the front desk. Cesar was an enormous help! Muchas gracias! Pura Vida!
Hospedou-se por 3 diárias em fev. de 2024
Resposta de MariaJ em 5 de mar. de 2024
Wonderful to hear from you Nel! Thank you for sharing your glowing review of your recent stay with us! We're thrilled to hear that you found Hotel Belmar to be beautiful, relaxing, and that you enjoyed our delicious food. These are the hallmarks of our hospitality ethos and we are grateful for your enthusiastic praise.We're delighted to hear that Cesar made such a positive impression on you with his excellent service at the front desk. We'll be sure to pass along your kind words to him.Your appreciation means the world to us, and we're so grateful for your enthusiastic endorsement of the "pura vida" spirit! We can't wait to welcome you back for another unforgettable experience filled with relaxation, delicious food, and excellent service.Muchas gracias, and until next time!

10/10 - Excelente

Marcia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was a beautiful hotel and property! So peaceful there. The private path that lead to this small river was beautiful! Saw and heard so many birds! Staff was great!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de MariaJ em 1 de mar. de 2024
Thank you Marcia for choosing Hotel Belmar during your Costa Rica visit. As Monteverde's premier hotel, we're proud to offer unique experiences that highlight our region's natural and cultural wonders. We're thrilled you enjoyed our exceptional hospitality and extraordinary birdwatching settings. Travel, for us, is about connecting with the land and its culture, and we aim to deepen this connection for our guests. We eagerly await your return to share even more of Monteverde's beauty.

10/10 - Excelente

Ramnath

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location & awesome staff
Resposta de MariaJ em 22 de fev. de 2024
Warmest regards Ramnath! Thanks for joining us in Monteverde's stunning wonderlands! We were delighted to be your hosts and hope you had ample opportunities to enjoy our facilities and services while exploring the ethereal beauty of the cloud forest. From Restaurante Celajes to the SAVIA forest-immersion experiences, Hotel Belmar welcomes travelers with caring hospitality and authentic Pura Vida charm. We look forward to your return!

10/10 - Excelente

Carole

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We had a great family time with children and grandchildren. The room are spacious and well kept. We all enjoyed the pools.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de MariaJ em 20 de fev. de 2024
Thanks for choosing Hotel Belmar as your special extended family getaway in Monteverde! We were delighted and honored to be your hosts and love to learn that you felt entirely welcome. Thank you for celebrating the comfort of our facilities and the special details that transport our guests to an unforgettable forest wonderland. Although we don't feature a traditional pool, our guests can enjoy a relaxing soak in our glass-enclosed gazebo jet pool. Perfect to take in the sights!

10/10 - Excelente

Kathleen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Such a nice hotel in Monteverde! Walkable to town, but hilly on the return trip. We stayed in the Chalet (forest view) - it was quite windy at night but overall such a nice experience. One free yoga class and complimentary beverages in the mini bar! We ate at the restaurant onsite and the brewery, both were great. We also took the concierge's recommendation for the ficus tour at savia - so fun!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de MariaJ em 13 de fev. de 2024
Warm greetings from the cloud forest! Thank you, Kathleen, for sharing the highlights and memorable experiences that made your stay at Hotel Belmar truly exceptional. Our hospitality is designed to provide a charming collection of settings and options, catering to every kind of traveler. With our unique blend of nature-inspired culinary delights, expertly crafted beers, and immersive forest adventures, we strive to envelop our guests in a world of wonder and delight.

10/10 - Excelente

Richard

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Unbelievable Views
We didn’t really know what to expect after booking and were amazed at what we found. The view from our room (#31 and our friends’ rooms next door) were simply amazing. The hotel is high up on a hill with views all the way to the ocean. Simply gorgeous!
Hospedou-se por 1 diária em jan. de 2024
Resposta de MariaJ em 2 de fev. de 2024
Wow! Our heartfelt thanks for taking the time to share your marvelous experience at Hotel Belmar. The stunning vistas you enjoyed from room #31, as well as from your friends' adjoining rooms, are indeed a highlight for many of our visitors. Perched high upon a hill, our hotel proudly offers unparalleled views that on clear days stretch all the way to the Gulf of Nicoya, a spectacle we're thrilled you found breathtaking. It was truly our pleasure to host you, and we eagerly anticipate the opportunity to welcome you back for more memorable moments and awe-inspiring scenery. Thank you for choosing Hotel Belmar as part of your journey through Costa Rica.

10/10 - Excelente

William

Hospedou-se por 2 diárias em jan. de 2024
Resposta de MariaJ em 30 de jan. de 2024
Saludos William y muchísimas gracias por tomarse el tiempo para brindarnos su retroalimentación. Nos emociona mucho saber que su experiencia en Hotel Belmar mereció una calificación perfecta. Estamos felices de compartir el encanto de Monteverde y esperamos recibirle nuevamente muy pronto.

10/10 - Excelente

Diane, Denver

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is a unique property. Its buildings and decor look part ski chalet, part summer camp, which is part of the charm. oh, the views from our deck sitting on top of the cloud forest were divine. The staff are behind friendly and helpful. Without a car we were somewhat captive there for our two days, but the meals were very, very good. We took a fun tour through the dry forest adjacent to the property and did some tree “climbing” which was great fun. We arranged rides from the airport and to our next area from the Belmar, and they were affordable and professional. Would highly highly recommend!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Abdaly em 24 de jan. de 2024
Dear Diane,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde. We are pleased to hear you had a great time with us.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Manuel

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hands down to the staff !
Hospedou-se por 2 diárias em jan. de 2024
Resposta de MariaJ em 22 de jan. de 2024
¡Saludos Manuel! Muchísimas gracias por celebrar la experiencia vivida en Hotel Belmar. Nos encanta tener oportunidad de recibir a viajeros de todo el mundo para compartir la magia natural de Monteverde y el Pura Vida costarricense. Estamos felices de saber que la estadía fue extraordinaria. Esperamos tener oportunidad de recibirles nuevamente en un futuro muy cercano.

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de MariaJ em 16 de jan. de 2024
Thank you for choosing Hotel Belmar as your special retreat in Monteverde. We were delighted to be your hosts and are thrilled to learn that your experience earned us a perfect 10. Here's to wishing you a marvelous and well-traveled 2024. We hope to host you again!

10/10 - Excelente

Nicolas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Abdaly em 13 de jan. de 2024
Dear Nicolas,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde. We are pleased to hear you had a great time with us.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

8/10 - Boa

Jacqueline

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Beautiful hotel, slow restaurant service
Hotel Belmar is beautiful and the views are stunning. There is no swimming pool but the guests have access to a hot tub located in the gardens where you can watch hummingbirds on the surrounding bushes. Our room (Superior Peninsula) was stunning with top quality linens, robes etc and a shower with a window into the bedroom so you could see straight across the balcony to the Nicoya Peninsula. The first round of mini bar was included in the price of the room which was a nice touch. Service on Reception was great and excursions organised very efficiently. We did the early morning guided bird watching tour which was fantastic. We visited several reserves including the hotels own private reserve where we were served breakfast on a platform half ways up a tree in the cloud forest canopy. However, the hotel disappointed when it came to the restaurants. We arrived mid afternoon hungry and were directed to the snacks menu in the micro-brewery - There were only a handful of other customers, but it took 35 minutes to deliver our drinks and 50 minutes after ordering to get our food (despite chasing) and when it arrived we were presented with food so dry it was almost inedible. We ate in the Celajes restaurant on one evening, sadly we felt although the food was perfectly fine, it did not live up to the reviews we had read. In addition, although the restaurant staff were charming, the service was again incredibly slow. On the positive Happy Hour at sunset worthwhile for views.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Abdaly em 8 de jan. de 2024
Dear Jacqueline,Thank you for having chosen Hotel Belmar for your past stay in Monteverde! We also want to thank you for taking the time to complete this survey. Your feedback helps us improve our service every day.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Robert

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
12/10 absolutely recommend!
Amazing hotel. One of the best I’ve ever stayed at. From quick responses leading up to the stay, to going out of their way to help me plan activities/meals, to the incredible service while we were there, to remembering my kids’ food allergies the whole time . . . If you’re going to Monteverde and Hotel Belmar is available, grab it. Their activities were equally amazing. We did Nightfall and Santa Elena cloud forest with Daniel, and horseback riding with Memo. Absolute highlights of our Costa Rica trip. My family’s still talking about it. Will absolutely come back to do it all again.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Abdaly em 8 de jan. de 2024
Dear Robert,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde. We are pleased to hear you had a great time with us.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Devon

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Abdaly em 21 de jan. de 2024
Dear Devon,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde. We are pleased to hear you had a great time with us.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Brian

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel Belmar in Monteverde offers a five-star retreat in the heart of Costa Rica's natural paradise. While lacking air conditioning, the mountain breeze provides a refreshing ambiance, aligning with the hotel's commitment to sustainability. The standout restaurant delights with creative flavors and attentive service. Set amidst the stunning landscapes of Monteverde, this eco-friendly gem is a perfect escape for nature lovers seeking a luxurious yet authentic experience.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Abdaly em 30 de dez. de 2023
Dear Brian,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde. We are pleased to hear you had a great time with us.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Paroma

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We got the room that had both sunrise and sunset views, and it was absolutely breathtaking. The short hike on the property was also pretty cool, and the front desk helped us with reservations for the Curi Cancha night walk. I only wish that the breakfast would have been included in the price, and also that they had more traditional breakfast options on the menu. Apart from that, our stay was wonderful, and we wouldn't hesitate to book the same room again.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Abdaly em 26 de dez. de 2023
Dear Paroma,Thank you for having chosen Hotel Belmar for your past stay in Monteverde! We also want to thank you for taking the time to complete this survey. Your feedback helps us improve our service every day.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

8/10 - Boa

paul

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Abdaly em 20 de dez. de 2023
Dear Paul,Thank you for having chosen Hotel Belmar for your past stay in Monteverde! We also want to thank you for taking the time to complete this survey. Your feedback helps us improve our service every day.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Andrew

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Abdaly em 5 de dez. de 2023
Dear Andrew,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde. We are pleased to know you had a great time with us.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Eugene

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice staff. Amazing room with views. Would definitely come back 😊
Hospedou-se por 1 diária em nov. de 2023
Resposta de Abdaly em 28 de nov. de 2023
Dear Eugene,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde. We are pleased to hear you had a great time with us.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Melissa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is a beautiful property but getting to it takes nerves of steel. Driving in Costa Rica is a challenge and going to Monte Verde is no picnic! Get a driver and GO see it! The town is picturesque and great food, go to Amigos Bar, oldest in Monte Verde, it will take you back in time to a more simplistic way of life. Pura Vida!
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Abdaly em 28 de nov. de 2023
Dear Melissa,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde. We are pleased to hear you had a Pura Vida time.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Abdaly em 23 de nov. de 2023
Dear Guest,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

6/10 - Ok

Janet, Prescott Valley

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Abdaly em 15 de nov. de 2023
Dear Janer,Thank you for having chosen Hotel Belmar for your past stay in Monteverde! We also want to thank you for taking the time to complete this survey. Your feedback helps us improve our service every day.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

SWATI

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mountainview hotel with craft brewery on property
This was our first trip to Monteverde and it won't be our last. Hotel room was clean and bed was comfortable. Loved the view from our balcony. All the employees are warm and welcoming. When we mentioned we were celebrating our 30th anniversary upon check-in, they had a beautiful note and a bottle of champagne waiting for us in our room. What a wonderful surprise!! I would highly recommend signing up for the Savia Nightfall tour. Our tour guide, Daniel, was amazing! He is very knowledgable and passionate about his work. The onsite craft brewery is an added bonus feature. Be sure to catch the beer tasting event! Isaac was very knowledgeable and welcoming. We also enjoyed the food at the brewery. We will definitely stay here again.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Abdaly em 13 de nov. de 2023
Dear Swati,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde. We are pleased to hear you had a great time with us.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

6/10 - Ok

Michael

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Lovely property,; the room lack curtains. In addition at a little past 11 am, I was called by the front desk asking why I was still in the room and the person from the front desk rudely hung up on me. The rules clearly stated checkout was noon. In addition, the check-in process is a bit "over the top."
Hospedou-se por 1 diária em set. de 2023
Resposta de Abdaly em 24 de set. de 2023
Dear Michael, thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay at Hotel Belmar. We strive to improve our services and ensure a pleasant experience for all our guests. Thank you for bringing these matters to our attention and we hope to welcome you back to the cloud forest in Costa Rica.Warm regards,Hotel Belmar

10/10 - Excelente

Danielle

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the balcony. Food at the restaurant in the property was FANTASTIC!
Hospedou-se por 1 diária em set. de 2023
Resposta de Abdaly em 11 de set. de 2023
Dear Danielle,Thank you for staying at Hotel Belmar! We also want to thank you for sharing your recent experience in Monteverde. We are pleased to hear you had a great time with us.We can’t wait to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Patrick

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was the most beautiful and luxurious hotel we have ever stayed in. The rooms are incredible with outdoor bed swing and hot tub on balcony. Amazing views. Farm to table dining. Incredibly attentive staff. Highly recommend
Hospedou-se por 1 diária em ago. de 2023
Resposta de Concierge em 26 de ago. de 2023
Dear Patrick,Thank you for having chosen Hotel Belmar as your destination in the cloud forest! It was a pleasure having you stay with us, and we are very happy to hear that you enjoyed our rooms, views, farm-to-table dining, and staff! We will be sure to share your compliments with the rest of the team.Thank you again for taking the time to share your recent experience. We hope to welcome you back to Hotel Belmar in the future!Sincerely,Hotel Belmar

10/10 - Excelente

Jakob

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Hotel Belmar in Monteverde em 22 de ago. de 2023
Dear Jakob,Thank you for staying at Hotel Belmar! We also want to thank you for having shared your recent experience in Monteverde. We are pleased to hear you had a great time with us.We can’t wait to welcome you back to paradise soon!Sincerely,Hotel Belmar

10/10 - Excelente

Lisa

Hospedou-se por 4 diárias em jul. de 2023
Resposta de Abdaly em 25 de jul. de 2023
Dear Lisa,Thank you for staying at Hotel Belmar! We also want to thank you for have shared your recent experience in Monteverde. We are pleased to hear you had a great time with us.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Mariana

Hospedou-se por 1 diária em jul. de 2023
Resposta de Abdaly em 18 de jul. de 2023
Dear Mariana,Thank you for staying at Hotel Belmar! We also want to thank you for have shared your recent experience in Monteverde. We are pleased to hear you had a great time with us.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

8/10 - Boa

PINKESH

Hospedou-se por 1 diária em jul. de 2023
Resposta de Concierge em 1 de ago. de 2023
Dear PINKESH,Thank you for staying at Hotel Belmar! We also want to thank you for having shared your recent experience in Monteverde. We are pleased to hear you had a great time with us.We can’t wait to welcome you back to paradise soon!Sincerely,Diane MahoneyHotel Belmar Concierge

2/10 - Terrível

elizabeth ., Cincinnati

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bugs were everywhere
Hospedou-se por 1 diária em jul. de 2023
Resposta de Abdaly em 7 de ago. de 2023
Dear Elizabeth,Thank you for having chosen Hotel Belmar as your destination in Monteverde! We appreciate you have taken the time to share your feedback with us. Hotel Belmar has a prestige location in the middle of a Cloud Forest and Costa Rica is a tropical country with 2% of the biodiversity of the planet. Belmar is committed to preservation and sustainability. Our rooms have screens for insects, and It is also important to know that most of the insects or animals that you can find are harmless and we support their preservation, our staff will be more than glad to help you in case any unwelcome guest visits your room. We would be honored to welcome you back to Hotel Belmar in the future.Sincerely,Hotel Belmar

10/10 - Excelente

Viajante verificado

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
A must stay
AMAZING!
Cheese tray at excellent restaurant
Sunset
 View from room
BIG tub to soak
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Abdaly em 12 de jul. de 2023
Dear Guest,Thank you for staying at Hotel Belmar! We also want to thank you for have shared your recent experience in Monteverde. We are pleased to hear you had a great time with us.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Cassondra, ROSEMONT

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de Abdaly em 4 de jul. de 2023
Dear Cassondra,Thank you for staying at Hotel Belmar! We also want to thank you for have shared your recent experience in Monteverde. We are pleased to hear you had a great time with us.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

4/10 - Insatisfatória

Alison

Viagem em grupo
Pontos negativos: Limpeza e condições e instalações da propriedade
Very noisy- not just wind as you might expect, but we could hear neighbouring guests talking, flushing the toilet, opening and closing doors. Everytime someone walked up the stairs we could hear steps as if they were in our room. Our room (room 5- cloud forest suite) overlooked the driveway so we could also hear people arriving leaving in their cars. We did not sleep at all the first night due to this and the very uncomfortable bed. Ended up changing rooms. They initially only offered a downgrade room but when I saw availability online for a superior room (peninsula suite) they agreed to move us there. Unfortunately this was only an upgrade in name as the room was so dirty- pubic hair in bed and jacuzzi had hair and insects clogging drain. It is also much more affected by wind, so very noisy at night and quite scary in storms. Restaurant food is very overpriced (over $20 for vegetarian pesto pasta that was way too salty). The brewery was great, so if you have to eat in the hotel, go there. Don't have breakfast at the hotel , lots of better places to choose in Monteverde. Staff were all robotic, though pleasant enough. Would not return to this hotel.
Hospedou-se por 4 diárias em jun. de 2023
Resposta de Abdaly em 21 de jun. de 2023
Dear Alison,Thank you for taking the time to bring your comments to our attention!Please accept our sincere apology for this situation, at Belmar we are highly committed to providing high customer service and experiences. Your feedback helps us improve our service every day and continue delivering luxury services.We hope to have the opportunity to welcome you back at Belmar.Sincerely,Hotel Belmar

8/10 - Boa

Mehnaz

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is a nice property overlooking the cloud forest, there will be bugs and etc. property is clean and service as great. There is also a jacuzzi and beer garden and restaurant/bar. There was no tv in my room and the walls were thin - you can hear everything.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Abdaly em 21 de jun. de 2023
Dear Mehnaz,Thank you for having chosen Hotel Belmar for your past stay in Monteverde! We also want to thank you for taking the time to complete this survey. Your feedback helps us improve our service every day.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Maksym

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
A lot of coffee in the room = good))
Hospedou-se por 1 diária em jun. de 2023
Resposta de Abdaly em 21 de jun. de 2023
Dear Maksym,Thank you for staying at Hotel Belmar! We also want to thank you for have shared your recent experience in Monteverde. We are pleased to hear you had a great time with us.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Mario

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful
One word! OUTSTANDING!
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Abdaly em 13 de jun. de 2023
Dear Mario,Thank you for staying at Hotel Belmar! We also want to thank you for have shared your recent experience in Monteverde. We are pleased to hear you had a great time with us.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Dan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hotel Belmar was great. My girlfriend enjoyed the massage services and the food at the restaurant there was great. Parking was easy and all the staff were excellent.
Hospedou-se por 1 diária em mai. de 2023
Resposta de Abdaly em 3 de jun. de 2023
Dear Dan,Thank you for staying at Hotel Belmar! We also want to thank you for have shared your recent experience in Monteverde. We are pleased to hear you had a great time with us.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

10/10 - Excelente

Judith

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We loved the Belmar, staff, food everything was excellent! We did the farm to table lunch which was wonderful, love how they make good use of all their waste & provide a good amount of produce for the hotel/ restaurant in their own farm/gardens! Their own brewery is also worth a visit. Enjoy the wildlife close by, walk the hotel hiking path. We also did the bird watching tree top breakfast, also a great experience!
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Abdaly em 3 de jun. de 2023
Dear Judith,Thank you for staying at Hotel Belmar! We also want to thank you for have shared your recent experience in Monteverde. We are pleased to hear you had a great time with us.We hope to welcome you back soon in paradise!Sincerely,Hotel Belmar

6/10 - Ok

Lucy

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Really strange to have a shower on a separate room about 30 feet from the bathroom made it so inconvenient to get ready. We went with another couple who also reserved the same priced room but yet their shower, toilet and sink were are in the same room AS IT SHOULD BE. The staff are nice; food was really good in their hotel restaurant but the bathroom accommodations were definitely weird. Also, ours had no headboard, just the wall. Theirs had a headboard. Note to self: make sure they don’t give you room 10.
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Abdaly em 3 de jun. de 2023
Dear Lucy,Thank you so much for taking the time to share with us the comments related to your recent stay at Hotel Belmar.We are very surprised to hear you were disappointed with your stay. We are highly committed to providing customized experiences and we ensure that every platform where our guests are able to book specifies the hotel details and information such as our sustainability practices. Hotel Belmar doesn’t have AC available in any of our rooms since we are a sustainable property and the average temperature in Monteverde is very comfortable ranging between 16-18 C. Very limited hotels offer this amenity on the property in the area for the same reason. Although you are correct and we do not have a pool, we do have a spring water lake where guests like to swim when the weather is nice!Since we are a small hotel with a historic background some of our rooms have small differences, no room is identical or standard and it's one of the things guests love about our hotel! That said, all the rooms in the same category have available the same amenities. The room you stayed in during your visit was probably one that has an open shower concept to look at the forest while you take a which is meant to provide our guests with an opportunity to relax surrounded by nature.We are really sorry to hear that we didn't meet your expectations of our hotel, we hope to get a chance to welcome you again in the near future.Best regards,Hotel Belmar