Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Martin, we're truly sorry to hear about your negative experience with one of our staff members and the inconvenience caused during your stay. Providing courteous and respectful service is fundamental to us, and we apologize for any interaction that did not meet this standard. Your feedback regarding the attempted charge for the emotional support animal is concerning, and we will share this issue with our team to ensure that our policies are communicated clearly and applied appropriately. Additionally, we understand the importance of a prompt refund and will expedite the process for the two days you had to cut short. Please accept our sincere apologies for any frustration or inconvenience this may have caused, and we appreciate your patience. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards,Customer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Juan, we're truly sorry to hear about your disappointing experiences during your stay with us. Providing excellent service and accommodations is our top priority, and we apologize for falling short of your expectations. Your feedback is invaluable, and we take it seriously as we continuously strive to improve. We assure you that your concerns will be shared with our team, including the issues with noise, staff interactions, and overall quality. We understand your frustration, and we're committed to making necessary changes to ensure a better experience for all our guests in the future. We appreciate your candidness and hope to have the opportunity to regain your trust in the future. If there's anything else we can do to handle your concerns or if you have any further feedback, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we're dedicated to resolving this matter to your satisfaction.Warm regards,Customer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Yelzhas, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Warm regards,Customer Care Team

Dear Arturo, we're overjoyed to hear that you had such a wonderful experience with our friendly staff, dedicated cleaning crew, and the delightful surroundings of our property! Providing exceptional service and maintaining a pristine environment for our guests are our utmost priorities, and we're thrilled that you found everything to your liking. Your compliments about the rooms being perfect are truly appreciated, and we're delighted that we could contribute to making your stay enjoyable. Should you ever find yourself in need of another relaxing getaway, we'd be honored to welcome you back for another memorable stay.Warm regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Sharwan, we sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. It's concerning to learn about the noise disturbance, issues with the TV, and the lack of response from our team to handle your concerns promptly. Please know that this does not reflect the level of service and quality we strive to provide. We will thoroughly investigate the issues you mentioned and take appropriate measures to ensure they are tackled promptly to prevent similar occurrences in the future. Additionally, we will reinforce our quality control processes to ensure that all rooms meet our guests' expectations before check-in. Your feedback is invaluable to us, and we appreciate your patience and understanding. Should you decide to stay with us again in the future, we would welcome the opportunity to make it right and provide you with a more enjoyable experience. If there's anything further we can do to assist you or if you have any additional concerns, please don't hesitate to contact us directly. Thank you for bringing these matters to our attention.Warm regards,Customer Care Team

Dear Rama, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Warm regards,Customer Care Team

Dear Lonnie, thank you for your continued support and kind words! We're thrilled to hear that you consistently enjoy your stays with us and that we've been able to provide you with positive experiences. We strive to maintain excellent value and service for all our guests, and it's rewarding to know that we've succeeded in your case. We look forward to welcoming you back for another great stay in the future!Warm regards,Customer Care Team

Dear Jordan, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Customer Care Team

Dear Hung, we apologize for any inconvenience caused by noise from the nearby freeway during your stay. We understand the importance of a peaceful environment for our guests' comfort and rest. Please know that we take your feedback seriously and will explore ways to mitigate this issue, such as offering earplugs or soundproofing measures in the rooms facing the freeway. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more tranquil stay in the future.Warm regards,Customer Care Team

Dear José, we're thrilled to hear that you found our check-in process easy and convenient! Providing a seamless and efficient experience for our guests is always our goal. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future!Warm regards,Customer Care Team

Dear Juanluis, we appreciate your feedback and regret to hear that your stay was barely satisfactory. We strive to provide exceptional experiences for all our guests and apologize if we fell short during your visit. Your satisfaction is important to us, and we would appreciate any additional feedback you can provide to help us improve. We hope to have the opportunity to exceed your expectations during your next stay with us. Thank you for choosing our hotel.Warm regards,Customer Care Team

Dear Felipe, we sincerely apologize for the inconvenience you experienced during your stay. Cleanliness is of the utmost importance to us, and we regret that we fell short of your expectations in this regard. Please know that we have shared this issue with our housekeeping team to ensure that such oversights do not occur in the future. Regarding the TV signal, we apologize for any inconvenience this caused and have since rectified the issue to ensure that all our guests can enjoy uninterrupted entertainment during their stay. Your feedback is invaluable to us as it helps us improve our services, and we hope for the opportunity to welcome you back in the future for a much-improved experience. If there's anything else we can assist you with, please don't hesitate to let us know. Warm regards,Customer Care Team

Dear George, thank you for your kind words about our staff! We're delighted to hear that you found them friendly. Providing excellent customer service is a top priority for us, and we're thrilled that our team members made a positive impression on you. If there's anything else we can assist you with during your stay or in the future, please feel free to reach out. We appreciate your feedback and look forward to welcoming you back again soon.Warm regards,Customer Care Team

Dear George, thank you for choosing to stay with us and for your feedback. We're glad to hear that you found our location convenient, but we apologize for any inconvenience caused by traffic noise. Our team is always looking for ways to improve our guests' experience, and we'll certainly consider your comments as we strive to enhance the comfort of our accommodations. If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.Warm regards,Customer Care Team

Dear Jose, thank you for your feedback! We're thrilled to hear that you found our rooms excellent. Providing comfortable and welcoming accommodations is our priority, and we're glad you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the future. If there's anything specific you love about the rooms or anything we can improve upon, please feel free to share. We appreciate your input!Warm regards,Customer Care Team

Dear Leif, we apologize for the inconvenience caused by the presence of individuals in the parking lot. We take the safety and security of our guests very seriously, and we understand the importance of maintaining a comfortable environment for everyone. We will work diligently to handle this issue and ensure that our property remains a safe and welcoming place for all guests. If you have any further concerns or if there's anything else we can assist you with, please feel free to let us know. Your feedback is valuable to us, and we appreciate your understanding. Warm regards,Customer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Jose, we're delighted to hear that you found our location excellent! We aim to provide convenience and accessibility to our guests, and we're glad that you enjoyed it. Should you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another great stay in the future!Warm regards,Customer Care Team

Dear Armando, thank you for sharing your thoughts! We're glad to hear that you found our location convenient, with the mall and various dining options nearby. We understand the importance of accessibility and choice for our guests, and we're pleased that our location met your needs. If there's anything else we can do to enhance your experience or if you have any recommendations for us, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Warm regards,Customer Care Team

Dear guest, thank you for your feedback! We're pleased to hear that you had a positive experience overall during your stay with us. Providing excellent service and accommodations is our top priority, and we're glad we could meet your expectations. If there's anything specific you particularly enjoyed or any suggestions you have for improvement, please feel free to let us know. We appreciate your support and hope to welcome you back for another great stay in the future.Warm regards,Customer Care Team

Dear Henry, we're sincerely sorry to learn that cleanliness fell short of expectations during your recent stay with us. Maintaining a high standard of cleanliness is of utmost importance to us, and we regret any inconvenience this may have caused you. Your feedback is valuable, and we will share this issue promptly with our housekeeping team to ensure that all areas of the property meet our guests' expectations. We appreciate you bringing this to our attention and hope to have the opportunity to regain your trust during future visits. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us.Warm regards,Customer Care Team

Dear Sonia, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Warm regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Hung, we're delighted to hear that you find our hotel convenient for your visits to California! Providing a comfortable and convenient experience for our guests is our top priority, and we're thrilled to know that we've met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next trip to the area. If there's anything specific you need during your stay, please don't hesitate to let us know. We're here to ensure you have a pleasant experience every time you stay with us. Safe travels, and see you soon!Warm regards,Customer Care Team

Dear Antonio, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Customer Care Team

Dear Janely, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Warm regards,Customer Care Team

Dear Armando, thank you for choosing to stay with us and taking the time to share your positive feedback. We are delighted to hear that you appreciated our convenient location and competitive pricing. Our team strives to provide a comfortable and enjoyable experience for our guests. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Warm regards,Customer Care Team

Dear Pankaj, thank you for your positive feedback regarding our excellent staff. We are delighted to hear that our team made a positive impression on your stay. Providing exceptional service is our top priority, and we are pleased that our staff's efforts contributed to your experience. Your kind words are truly appreciated, and we look forward to welcoming you back for another outstanding stay in the future.Warm regards,Customer Care Team

Dear Ebony, thank you for taking the time to share your feedback. We sincerely apologize for any shortcomings in cleanliness and property conditions that you experienced during your stay. Your comments are crucial in helping us identify areas for improvement, and we want to assure you that we are taking immediate steps to handle these concerns. Our commitment is to provide a clean and comfortable environment for our guests, and we are working diligently to rectify any issues you encounter. We appreciate your valuable input and hope you will consider giving us another chance to exceed your expectations on your next visit.Warm regards,Customer Care Team

Dear Serena, thank you for choosing our hotel, and we appreciate your kind words about our staff. We're delighted to hear that our team contributed to making your stay enjoyable. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another positive experience.Warm regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Rahul,Thank you for sharing your experience. We sincerely apologize for the oversight regarding your check-in status and any disturbance you faced. We are reviewing our staff training and procedures to ensure our guests' comfort is paramount. Additionally, we are addressing the cleanliness and amenities concerns you've highlighted to improve our service quality. We hope to have the opportunity to demonstrate our commitment to excellence should you choose to stay with us again.Warm regards,Customer Care Team

Hi Iván,Thank you for taking the time to leave us a review. We're delighted to hear that you found our hotel a good place to spend the night and appreciated our affordable pricing. We strive to offer great value and comfort to our guests. Looking forward to welcoming you back soon for another pleasant stay.Warm regards,Customer Care Team

Hi Marissa,We deeply regret to hear about your disappointing experience at our hotel. Please accept our sincerest apologies for the cleanliness issues, the behavior of our staff, and the condition of your room. This falls far below the standards we aim to maintain. Rest assured, we are taking immediate action to address these concerns and ensure they do not recur. Your feedback is invaluable to us, and we hope to have the opportunity to regain your trust in the future.Warm regards,Customer Care Team

Hi Jose,Thank you for your positive feedback regarding our hotel's excellent location. We're thrilled to know that our convenient location added to your overall experience. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Customer Care Team

Hi Armando,Thank you for your review! We're delighted to hear that you found our hotel clean with a nice view. Providing a comfortable and pleasant experience for our guests is our top priority, and we're thrilled that we met your expectations. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,Customer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Alicia, thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found great value in your stay. However, we apologize if you found the condition of the property to be only okay. Your satisfaction is important to us, and we appreciate your comments as they help us identify areas for improvement. If there are specific aspects you think we could enhance to make your future visits even more enjoyable, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an improved experience. Warm regards,Customer Care Team

Dear Barney, we genuinely apologize for any dissatisfaction you experienced during your stay. Your feedback is crucial to us, and we regret falling short of your expectations. To better understand your concerns and handle them effectively, we would appreciate more details about your experience. Our goal is to ensure every guest has a positive stay, and we are committed to making improvements based on your feedback. If you could share more information or contact us directly, we would be grateful for the opportunity to address your specific concerns and work towards a resolution. We appreciate your input and hope to have the chance to welcome you back for a more satisfying stay in the future.Warm regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Crystal, we sincerely apologize for any inconvenience you experienced during your stay. Cleanliness is a top priority for us, and we regret that the condition of the room did not meet your expectations. Your feedback is invaluable, and we will handle the issues you've raised with our team to ensure improvements are made. We appreciate your understanding and thank you for bringing this matter to our attention. If there's anything else you would like to share or if you have additional details, please feel free to let us know. We value your feedback and are committed to providing a better experience for our guests.Warm regards,Customer Care Team

Dear Toa, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Warm regards,Customer Care Team