Hi Mauricio, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

Hi Ardalan, your honest review is important to us. Dealing with pests in your space is certainly frustrating, and we apologize for that experience. We are reviewing this space with our team to ensure all cleaning procedures are being followed. Please accept our apologies for the issues you faced with the air conditioner. Should you decide to give us another chance, we'd love to show you a more seamless visit.

Hi Maidy, thank you for leaving a review. Please let us know if there's anything we could have done to improve your stay. Our support team is available 24/7.

Hi Susan, your honest review is important to us. It saddens us that you were disappointed in your visit. Please accept our apologies for dropping the ball with your shower. Our team will review the space to ensure it is handled. We're sorry for any confusion with our reception. We have an online support team available 24/7 through our app, call, text, or email. We would've been happy to deliver a white noise machine and earplugs to alleviate unwanted sounds. Should you decide to give us another chance, we'd love the opportunity to make it up to you at a future visit.

Hi Georg, thanks for staying with us and providing a review. While we're glad you enjoyed the location and our staff, we're sorry your space was disappointing. Cleanliness is one of our top priorities, and we apologize for the frustration. We'll review our procedures with our team to ensure a higher standard is met. Should you decide to stay with us again, we'd love to make it up to you at a future visit.

Hi Massara, your feedback is important to us. We're sorry your space had cleanliness issues. Our team would've been happy to address this during your stay. You can always reach us through our app, call, text, or email 24/7 for help. We hope to make it up to you at a future visit.

Hi Daniel, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Jeff, we appreciate you staying with us and leaving a review. We’re glad you enjoyed your time with us, and we hope you’ll consider us again for your future travels.

We appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.