Grazie mille Luciana per il Suo feedback. Mi spiace che la Sua esperienza non fosse in linea con le Sue aspettative. Le sarei grato se potesse fornirci i dettagli di quanto accaduto perché ci aiuterebbe ad identificare meglio le criticità e a trovare le giuste soluzioni.

Grazie Ricardo per la sua recensione. Non vedo l'ora di accoglierla presto

Grazie per la sua recensione 10/10. non vediamo l'ora di vederLa presto

Grazie per il suo feedback positivo. speriamo di vederLa presto!

Dear Fabiane,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back

Dear Roseclair, Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back

Dear Vera,Thank you for taking the time to share your 10 out of 10 rating with us. We look forward to welcoming you back next time you visit Milano!

Dear Alexandre, Than you for your feedback. I was pleased to lean that overall you had a pleasant experience with us and look forward to welcoming you back next time you visit Milano!

Thank you for staying at the Rosa Grand and for spending the time to share your score. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back

. We are happy that you had a plesant experience with us. We work hard every day to offer a high quality service and hope to welcome you back soon!

Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a plesant experience with us. We work hard every day to offer a high quality service and hope to welcome you back in the future!

Dear Mr Santos, Thank you very much for your honest review. We look forward to welcome you, and your family, back at the Rosa Grand Milano. Warmest Regards, Valerio Guest Relation Agent

Dear Benito, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We are glad you decided to stay with us to celebrate such a special occasion. It is very important for us that our guests feel at ‘home away from home’. We hope to welcome you back at Rosa Grand Milano once again. Best Regards,

Dear Paulo, We work hard every day to achieve a high level of service towards our guests and your comments were very gratifying, which in turn, motivates us to continue is this direction. We look forward to welcoming you back.

Dear Luis, We were sorry to read that you did not have a satisfactory experience in our property. On behalf of all the staff, we ask you to accept our most sincere apologies. We hope you will give us a second chance next time you visit Milano

Thank you for leaving your feedback! I am pleased you had a pleasant experience and look forward to welcoming you back!

Dear Antonio, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure to see you enjoyed your stay with us and for this we do thank you wholeheartedly. One of our first service aims is making our guests feeling welcome and comfortable, and your words pay us back for our effort. We really look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best Regards, Denise Bastiancich Front Office Department

Dear Ms. Amelia, Thank you for your excellent raiting and we look forward to welcome you back soon to our Rosa Grand in the heart of Milan! Best regards, Denise Guest Relation Department

Dear Ms. Alda, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Denise Bastiancich Guest Relation Department

Dear Anonymous, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Pamela Guest relation department

Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. We are glad to read that you enjoyed the genuine great service we offer to our guests. I have passed on your feedback to the team and we all hope that you will get the chance to visit us again the next time you are in Milano. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Marialuisa Coniglione Guest relation department

Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Rosa Grand Milano – Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and go shopping. Your feedback is highly valued and we appreciate the time taken to share your experience. We really look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Serena Polettini Guest relation department

Dear Luiz, thank you for taking time to share your experience at Rosa Grand on Hotels.com. We are saddened to read that you did not enjoy our breakfast. Hoping to welcome you back again, best regards, Serena Polettini Guest Relation Department

Thank you so much for raiting us on Expedia. We hope to have the opportunity to welcome you back to Rosa Grand Milano - Starhotels Collezione in the near future. We look forward to welcoming you back to the Rosa Grand Milano – Starhotels Collezione. Best regards, Serena Polettini Guest relation department

Dear Guest, Thank you for sharing your great feedback! It gives us great pleasure to know that our Team made your stay in Milan a memorable one. We look forward to welcoming you back to Rosa Grand Milano - Starhotels Collezione in the near future. Sincerely, Denise Guest Relation

Dear Guest, Thank you for your feedback following your recent stay at the Rosa Grand Milano - Starhotels Collezione. We are sorry if your experience with us did not meet your expectations because of the design of our rooms. We would like to inform you that we have just few rooms like yours designed in order to create an emotional shower for our guests. All the feedback from our Guests are the right way to improve our service more and more. We hope to have you here once again, we will be more than welcome to show you our passion for hospitality. Sincerely,

Dear Guest, Thank you for reviewing us on Hotels.com We really look forward to welcome you back again in our Starhotels Rosa Grand in the near future. With our best regards, Marialuisa Guest Relations

Dear Guest, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Expedia. It is such a pleasure for us to read your review. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and make shopping. We are looking forward to welcoming you back soon in the heart of Milan. With our best regards, Marialuisa Guest Relation Department

Dear Guest, Thank you for sharing your experience on Expedia. We totally agree with you, our location is unbeatable, so convenient for our guests who want to explore Milan landmarks. We really hope to welcoming you back in our Starhotels Rosa Grand. Best Regards, Marialuisa Guest Relation Department

Dear Mr. Rodrigo, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Hotels.com. It is such a pleasure for us to read your review. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and make shopping. We are looking forward to welcoming you back soon in the heart of Milan. With our best regards, Marialuisa Guest Relation Department

Dear Ms. Natalia, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Hotels.com. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and make shopping. We are looking forward to welcoming you back soon in the heart of Milan. With our best regards, Marialuisa Guest Relation Department

Dear Guest, Thank you for sharing your feedback on Expedia. It gives us great pleasure to know that you had a memorable stay with us! We look forward to welcoming you back in our Rosa Grand - Starhotels Collezione in the near future. Sincerely, Denise Guest Relation

Dear Odilson, Thank you for sharing your experience in our Rosa Grand on Hotels.com. We are pleased to know that you chose to stay in our hotel because of its central & strategic location. It is very convenient for our guests who want to explore Milan landmarks! We appreciate and take into consideration any suggestions, comments and experiences our guests desire to share as a way to improve our hospitality. We sincerely thank you for your time and hope to have the chance to welcome you again very soon! Sincerely, Denise Guest Relation

Dear Maisa, Thank you so much for taking time in sharing with us your stay at Rosa Grand Milano - Starhotels Collezione. It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly. We are looking forward to welcoming you back again in the heart of Milan. With our best regards, Jessica - Guest Relation Department

Dear Thais, Thank you for sharing your feedback on Hotels.com We are delighted to know that our service measured up your expectations. We sincerely thank you for your time and hope to have the opportunity of welcoming you again in the heart of Milan. Sincerely yours, Denise Guest Relation

Dear Fatima, Thank you for raiting your experience in our Rosa Grand on Hotels.com. We would appreciate if you could share any suggestions, comments or experience in order to know in which way Starhotels’ hospitality can be improved. We really look forward to welcoming you back in the near future. Sincerely yours, Denise Guest Relation

Dear Carolina, First of all thank you very much for taking time to review the Rosa Grand Milano - Starhotels Collezione on Hotels.com. We are extremely glad to know that you appreciated our strategic location in the heart of Milan, so close to the city attractions and the shopping area. It is a real pleasure as well to read that you enjoyed your overall stay with us. Once again thank you for your time, we all look forward to welcoming you back in the heart of Milan. Best regards, The Hotel Management

Dear valued Guest, Thank you very much for your kind words following your recent stay at the Rosa Grand Milano - Starhotels Collezione. We are delighted to know that you and your family had an overall fantastic stay with us, and we all look forward to welcoming you back in the heart of Milan. Best regards, The Hotel Management

Dear Jose, We thank you for your wonderful review and choosing Rosa Grand Milano – Starhotels Collezione on your recent stay in the heart of Milan. Our hotel believes in quality service for the comfort and satisfaction of all our valued guests. Rest assured we will convey your compliments to our team especially our Guest Relation Officer, Ms Shama. We are happy we have achieved this goal and hope to welcome you back upon your return. With best regards, The Hotel Management

Dear maria teresa, First of all thank you for your feedback. We are sincerely sorry for the inconvenience occurred with the water disruption. Please be informed that it started at 11:30 am and lasted until 03:00 pm only, affecting minimally the guests in arrival on that day whose standard check in time is 02:00 pm. Moreover, as a kind gesture we offered a bottle of water to ensure that our guests could make their own hot drinks in the room. Regarding your room size, we kindly invite you to inform us upon reservation about your specific needs in order to allow us to suggest you the most suitable accommodation type. With reference to the housekeeping issue, we truly apologize and we guarantee you that we will investigate to understand what happened since it does not correspond to our level of service. Finally in regards to the breakfast experience, we are deeply sorry if it was not up to your expectations. We will pass on your comments to the department involved to ensure that you will have a great service on your next visit. Once again thank you for your review, we all hope that you will grant us another chance in the future to have you again as our valued Guest in our property. Kindest regards, The Hotel Management

Dear Durval, We would like to thank you for sharing your kind words following your recent stay at the Rosa Grand Milano - Starhotels Collezione on Hotels.com. We are extremely glad that you appreciated our strategic location in the heart of Milan, and we all look forward to welcoming you back in our property. Best regards, The Hotel Management

Dear renata, thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione. We are pleased to read your review and for this we do thank you wholeheartedly. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and make shopping. We are looking forward to welcoming you back soon in the heart of Milan. With our best regards, The Hotel Management

Dear LUIZ J M, We thank you for your wonderful review and choosing Rosa Grand Milano – Starhotels Collezione on your recent stay in the heart of Milan. Our hotel believes in quality service for the comfort and satisfaction of all our valued guests. We are happy we have achieved this goal and hope to welcome you back upon your return. With best regards, The Hotel Management

Dear Thereza, We thank you for your wonderful review. Our team is continuously working towards delivering excellent hospitality to our valued guests. We hope you had a lovely stay with us and look forward to welcome you soon in the heart of Milan. We wish you a wonderful day. With best regards, The Hotel Management

Dear Tatiana Reis, First of all we would like to thank you for taking time to share your feedback following your recent stay at the Rosa Grand Milano - Starhotels Collezione. We hope you enjoyed your overall experience with us and we all look forward to welcoming you back in the heart of Milan. Our best wishes, The Hotel Management

Dear Valeria Maria, We thank you for your wonderful review and choosing Rosa Grand Milano – Starhotels Collezione on your recent stay in the heart of Milan. Our hotel believes in quality service for the comfort and satisfaction of all our valued guests. We are happy we have achieved this goal and hope to welcome you back upon your return. With best regards, The Hotel Management

Dear Julio,Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and we are glad you enjoyed it. All team hopes to welcome you back soon

Dear Lambros,We are sorry to read that you did not have a satisfactory experience in our property. We are in the process of a soft refurbishment to many hotel rooms, so we are sure upon your next visit you will find even better rooms.Please do not hesitate to contact us upon your next reservation in order to take even more care of you.