Dear Mr.Ricardo, We very much appreciate your comments regarding your stay at the Mercure Milano Agrate Brianza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gentile Ospite, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Milano Agrate Brianza. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, le porgiamo cordiali saluti.

Dear Julio, Thank you for taking the time to tell us about your experience at the ibis Styles Milano Agrate Brianza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We always recommend our guests to take our location into consideration when booking, since it can be convenient for some things and less convenient for others, depending on the reason of your visit. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francesca Guest Experience Manager

Dear Fernando, Thank you for choosing to stay at Ibis Styles Milano Agrate Brianza and taking the time to share such a wonderful review ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you for your comments and we hope to have you again as a guest in the near future. Kind Regards,

Dear Ahmed,Thank you for your comments.We are happy that you felt good at our hotel, it's heartwarming to know that you have good memories from your stay at Mercure Milano Agrate Brianza.Our price range changes every day and your stay dates were dates of an event in Milan, we consider this the reason of why you see the daily rates expensive.We hope to welcome you again for a wonderful stay at hotel as the previous one and send you myBest regardsLusjana

Dear Mr.Guillermo,Thank you for taking your time and sharing your experience with us.We are sorry that you didn't found the pillows comfortable for your sleep, we would have preferred to be informed about during your stay in order to provide another pillow for you.The room booked by your side is a Standard Double Room with 1 Double Bed (Reduced Mobility), means that room is for people with reduced mobility and we assigned you the room as by your request.We understand that these rooms are not the most comfortable for whom doesn't prefer/need them, for this reason we suggest you next time to book a Standard room or Superior room if you don't need the room with reduced mobility.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regardsLucy

Dear Mr.Nandor,Thank you for taking your time and rwrite for us.We are sorry on reading that you do not recommend our hotel since you never were accommodated at Mercure Milano Agrate Brianza and cannot score a hotel that you never been.We hope to welcome you and offer our services in order to give you the opportunity to review our Hotel.Kind regards