Piscina externa, funciona das 8h às 21h, espreguiçadeiras

Avaliações de Travelodge by Wyndham Florida City/Homestead/Everglades

3 out of 5

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 1094 de 1690 avaliações" "
Nota 8 - Boa. 417 de 1690 avaliações" "
Nota 6 - Ok. 105 de 1690 avaliações" "
Nota 4 - Insatisfatória. 41 de 1690 avaliações" "
Nota 2 - Terrível. 33 de 1690 avaliações" "

9,2/10

Limpeza

9,4/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Alan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Bom hotel, limpo, com boa estrutura e bem localizado. O café da manhã é simples mas suficiente. O local de estacionamento é em frente ao quarto e a equipe é muito prestativa.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Guest Relations Specialist em 25 de nov. de 2023
Hi Alan,We appreciate your positive feedback and are pleased to hear that you found our hotel to be good, clean, and well-located. Our team works hard to maintain a comfortable and welcoming environment for our guests. It's great to know that you found our breakfast, though simple, to be sufficient. Additionally, we're glad the parking convenience and helpful staff contributed to your overall positive experience. We hope to have the pleasure of hosting you again in the future.

8/10 - Boa

Max

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Everglades
Bom hotel para quem quer passeios no Everglades. Bons restaurantes próximo ao hotel O café é fraquinho de opções, mas o atendimento é ótimo.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Guest Relations Specialist em 18 de out. de 2023
Hi Max,We're delighted to hear that you found our hotel to be a suitable choice for exploring the Everglades and that there are good dining options in close proximity to our location. Our team strives to provide excellent service at our cafe, and we appreciate your kind words regarding our attentive staff. While our cafe may have a limited selection, we are always looking for ways to enhance our offerings to better cater to our guests' preferences. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable stay.

8/10 - Boa

Pedro

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Guest Relations Specialist em 21 de set. de 2023
Hi Pedro! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are overjoyed to hear that you had a great time with us, and we are looking forward to your next visit!

10/10 - Excelente

LARYSSA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2023
Resposta de Guest Relations Specialist em 11 de mai. de 2023
Hi Laryssa! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!

8/10 - Boa

Guilcy M

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em jan. de 2023
Resposta de Manager em 26 de jan. de 2023
Hello Guilcy M,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 - Boa

Adriana

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel muito limpo, super bem localizado, recepção muito prestativa, só o colchão de molas, não muito confortável.
Hospedou-se por 1 diária em nov. de 2022
Resposta de Manager em 27 de nov. de 2022
Hello Adriana,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 - Boa

Altemar

Hospedou-se por 1 diária em out. de 2022
Resposta de Manager em 31 de out. de 2022
Hello Altemar,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - Excelente

Guilherme

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Localização boa, funcionários muito legais e prestativos. Café da manhã bom. Quarto bem equipado. Lanchonetes como Mc Donalds, Wendys e outras ao lado. Muito bom!!!
Hospedou-se por 1 diária em set. de 2022
Resposta de Manager em 13 de set. de 2022
Hello Guilherme, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 - Excelente

Renato

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Férias na Florida
Foi muito boa
Hospedou-se por 2 diárias em set. de 2022
Resposta de Manager em 9 de set. de 2022
Hello Renato, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 - Excelente

Maria

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Localização otima
Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 2 de set. de 2022
Hello Maria,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Otimo para longa ou curta estadia
Otima localização, fornecem desontos para restaurantes, otimo atendimento, piscina agradável. Estilo motel americano.
Hospedou-se por 1 diária em abr. de 2022
Resposta de Manager em 5 de mai. de 2022
Dear Guest, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2022
Resposta de Manager em 8 de mar. de 2022
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

8/10 - Boa

Thales

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Bom hotel, mas longe.
Não foi minha melhor escolha. 50km de Miami. Mas foi erro meu não pesquisar melhor. Como aluguei um carro, foi ok. Mas é muito fora de mão. Mas falando do hotel, bem tranquilo, pessoal atencioso, boas camas, a limpeza não é feita todos os dias. Café da manhã incluso, mas bem simples. Receberam minhas encomendas e guardaram para mim. Precisei deixar 3 malas por uma semana, e fui bem atendido. É um típico hotel de beira de estrada. Mas para quem quer ir a Miami, não é a melhor escolha. Me hospedaria novamente, se precisasse, mas numa outra viagem, escolherei mais perto de Miami
Hospedou-se por 3 diárias em jan. de 2022
Resposta de Manager em 13 de jan. de 2022
Thank you for taking the time to share. We appreciate your feedback regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 - Excelente

Robin

Viagem a dois
This is the best hotel 🏨 in the area. Great price, super clean and comfortable. Pool is awesome and it’s only 30 minutes to Key Largo! We will definitely stay there next time we travel to south Florida.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 29 de mai. de 2024
Hi Robin,We're thrilled to hear about your fantastic experience at our hotel! Providing exceptional cleanliness, comfort, and value for our guests is always our top priority. Our team takes pride in maintaining our facilities to the highest standards, ensuring that every aspect of your stay exceeds expectations. It's wonderful to know that you enjoyed our pool and found our location convenient for exploring the beautiful Key Largo area. We look forward to welcoming you back on your next visit to South Florida!

10/10 - Excelente

Francisco

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Thank you to all staff See you soon
Hospedou-se por 10 diárias em mai. de 2024
Resposta de Guest Relations Management em 24 de mai. de 2024
Dear Francisco, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you enjoyed your stay with us and that our staff made your experience memorable. Your kind words truly motivate us to continue providing exceptional service to all our guests. We can't wait to welcome you back soon for another fantastic stay! If you need anything at all in the meantime, don't hesitate to reach out. Safe travels until we see you again!

10/10 - Excelente

Roger

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 9 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 23 de mai. de 2024
Hi Roger,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - Excelente

Richard T

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Guest Relations Specialist em 23 de mai. de 2024
Hi Richard,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - Excelente

Elizabeth

Viagem de negócios, Viagem em grupo, Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Always a GO-TO place when we are in suth Florida.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 22 de mai. de 2024
Hi Elizabeth,We're thrilled to hear that our hotel has become your go-to destination whenever you're in South Florida! It's always our aim to provide a consistent and exceptional experience for our guests. Your loyalty means the world to us, and we're committed to maintaining the high standards that keep you coming back. Thank you for your continued support, and we look forward to welcoming you again on your next visit!

10/10 - Excelente

Vathana

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean and comfortable rooms. Close to many restaurants and stores. Kind staffs. Would definitely stay here again.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations Specialist em 22 de mai. de 2024
Hi Vathana,We're thrilled to hear that you enjoyed your stay with us and found our rooms clean and comfortable. Being conveniently located near a variety of dining options and shops is something we take pride in, making it easier for our guests to explore the area. Our dedicated staff strives to provide exceptional service, and we're delighted that their kindness left a positive impression on you. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 - Boa

Ingrid

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Segura y limpia
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 26 de mai. de 2024
Hi Ingrid,We appreciate your feedback and are glad to hear that you found our hotel safe and clean. Maintaining a secure and hygienic environment for our guests is our top priority. We continuously strive to uphold high standards of cleanliness and safety protocols to ensure a comfortable stay for all our visitors. Your positive experience reflects our commitment to providing exceptional hospitality.

10/10 - Excelente

dan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was extremely friendly, the room was very clean, the breakfast option had many choices and a parking spot with your hotel room number was located right in front of the hotel door. Was a great value for the price.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations Specialist em 22 de mai. de 2024
Hi Dan,We're thrilled to hear that you enjoyed your stay with us! Our team takes great pride in delivering exceptional service, ensuring our guests feel welcomed and comfortable throughout their visit. Maintaining high cleanliness standards is a top priority, and we're delighted that you found your room to be very clean. Additionally, our diverse breakfast options aim to cater to various preferences, providing a satisfying start to your day. Your mention of the convenience of parking directly in front of your room underscores our commitment to ensuring a seamless and enjoyable experience for our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

10/10 - Excelente

Alexis Rodriguez, Kissimmee

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great location
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 21 de mai. de 2024
Hi Alexis,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about our great location, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - Excelente

CLAUDIA

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
In our room, the shower faucet dripped non-stop, we warned, but it was not solved; it was not annoying, it was just that we had to take care of the water!
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 21 de mai. de 2024
Hi Claudia,We apologize for the inconvenience you experienced with the shower faucet during your stay. Our team strives to promptly address any reported issues to ensure a comfortable stay for all guests. However, it's regrettable to hear that we fell short in resolving this matter to your satisfaction. We appreciate your feedback and will use it to improve our services for future guests.

10/10 - Excelente

Michael A, Olympia

Pontos positivos: Comodidades
Great place, highly recommend.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 21 de mai. de 2024
Hi Michael,We're thrilled to hear you enjoyed your stay with us! Providing a great experience for our guests is always our top priority. We appreciate your recommendation and are delighted that you found our hotel to your liking. If your travels bring you back to the area, we would love to welcome you again for another enjoyable stay.

10/10 - Excelente

Michael

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean, staff sweeping and picking up the area every day, no litter, no trash. Grounds are a bit old but everything is extremely well maintained. The room was comfortable and the air conditioning worked well and was reasonably quiet for an in wall unit. Breakfast was decent. Staff friendly and attentive. Price was extremely reasonable. Highly recommended
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 21 de mai. de 2024
Hi Michael,We're delighted to hear that you appreciated our dedication to cleanliness and maintenance during your stay. Our team takes great pride in ensuring that our grounds are tidy and inviting for all guests. While we understand your observation about the age of our property, rest assured that we consistently prioritize upkeep to ensure a comfortable experience. It's wonderful to know that you found your room comfortable, and we're pleased that our air conditioning system met your expectations. Your kind words about our breakfast offerings and attentive staff mean a lot to us. We look forward to welcoming you back again soon.

10/10 - Excelente

daniel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing experience, really impressed
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 21 de mai. de 2024
Hi Daniel,We're thrilled to hear that you had an amazing experience during your stay with us. Providing exceptional service and leaving a lasting impression is at the core of what we strive for. Our team works tirelessly to ensure that every guest's needs are met and expectations exceeded. We're grateful for your kind words and hope to welcome you back again soon for another fantastic stay.

10/10 - Excelente

Rene

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 21 de mai. de 2024
Hi Rene,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 - Ok

Horacio, Hillside

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Le gustó el área y la limpieza del sitio, pueden mejorar el desayuno pero está ok
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 20 de mai. de 2024
Hi Horacio,We're delighted to hear that you enjoyed the prime location and the cleanliness standards we uphold at our hotel. Your feedback regarding breakfast is duly noted, and we continuously strive to enhance our offerings to better meet our guests' expectations. Rest assured, your comments will be shared with our team for further consideration. We appreciate your valuable insights and hope to welcome you back for an even more satisfying stay in the future.

10/10 - Excelente

Frank

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Alles gut
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations Specialist em 20 de mai. de 2024
Hi Frank,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - Excelente

Jessica

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Awesome place amazing customer service
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations Specialist em 20 de mai. de 2024
Hi Jessica,We're thrilled to hear that you had an awesome experience at our hotel and appreciated our amazing customer service. Providing top-notch service is always our priority, and we're glad to see it reflected in your review. Our team works diligently to ensure that every guest feels valued and well taken care of throughout their stay. Your kind words serve as great encouragement for us to continue delivering exceptional hospitality.

10/10 - Excelente

terry

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The motel was conveniently located near the Everglades and enter point to the key west! Very clean room and quiet room! The breakfast was outstanding and the staff went over and beyond.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations Specialist em 20 de mai. de 2024
Hi Terry,We're thrilled to hear you found our motel's location convenient for your explorations of the Everglades and Key West. Our commitment to cleanliness and providing a serene environment for our guests is paramount, and we're glad you found your room to be both clean and quiet. It's wonderful to know that you enjoyed our outstanding breakfast offerings, and we appreciate your recognition of our staff's dedication to exceeding expectations. We hope to welcome you back for another exceptional stay in the future!

10/10 - Excelente

Jürgen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 20 de mai. de 2024
Hi Jurgen,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 - Boa

JEAN

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Great place in the middle of Miami and the strip! Good staff very clean could use some mock up.. great pool !
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 20 de mai. de 2024
Hi Jean,We're thrilled to hear you enjoyed your stay at our hotel in the heart of Miami! Our dedicated staff takes pride in maintaining a high level of cleanliness throughout the property, ensuring a comfortable experience for all our guests. While we appreciate your feedback regarding potential improvements, such as mock-ups, we're constantly striving to enhance our amenities to better meet the needs of our guests. Our inviting pool area provides a perfect retreat for relaxation and enjoyment amidst the vibrant atmosphere of the city. We look forward to welcoming you back for another memorable stay in the future!

10/10 - Excelente

Chhay

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Guest Relations Management em 18 de mai. de 2024
Hi Chhay! Absolutely fantastic! A perfect 5-star rating and a comment like "Awesome" is a great way to hear we exceeded expectations. We strive to provide an exceptional experience for all our guests, and it sounds like we achieved that for you! Thank you for choosing our hotel, and we hope to see you again soon for another awesome stay!

10/10 - Excelente

Tania

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quiet and comfortable hotel with nice staff!!
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 15 de mai. de 2024
Hi Tania,We're thrilled to hear that you found our hotel to be a peaceful and cozy retreat during your stay. Our team takes pride in creating a welcoming atmosphere, and it's wonderful to know that their efforts were appreciated. Providing a tranquil environment where guests can relax is one of our top priorities, and we're delighted that you found our accommodations to be comfortable. Your kind words mean a lot to us, and we look forward to welcoming you back for another peaceful stay in the future!

10/10 - Excelente

Ronald

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet and relaxing.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 14 de mai. de 2024
Hi Ronald,We're thrilled to hear that you found our hotel quiet and relaxing! Creating a peaceful atmosphere for our guests is always a top priority for us. Our team works diligently to maintain a serene environment where guests can unwind and rejuvenate. We appreciate your positive feedback and hope to welcome you back for another tranquil stay in the future.

10/10 - Excelente

Jeanette

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was very clean and the grounds were well kept. Breakfast was good. I would recommend this spot. The clerk at the front desk when we checked in was really helpful telling us about different places nearby, like the Robert is here fruit stand which was great!!!
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 14 de mai. de 2024
Hi Jeanette,Thank you for your kind words about our hotel! We're delighted to hear you appreciated the cleanliness of your room and the well-maintained grounds, as well as our breakfast offerings. It's great that our front desk clerk could assist you with local recommendations, enhancing your stay with a visit to the "Robert is Here" fruit stand. We look forward to welcoming you back and continuing to provide exceptional service.

10/10 - Excelente

Alexey

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cleaning every day!! Awesome!
Hospedou-se por 8 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 13 de mai. de 2024
Hi Alexey,We're thrilled to hear that you found our daily cleaning service to be awesome during your stay! Maintaining a clean and comfortable environment for our guests is a top priority for us. We strive to exceed expectations in cleanliness standards to ensure a pleasant experience for all our guests. Your satisfaction is paramount, and we appreciate your acknowledgment of our efforts to uphold high standards of cleanliness.

10/10 - Excelente

William

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was the most immaculate motel we’ve ever been to. It was meticulously kept and you could see the owners took pride in the entire facility. I never rate anyone excellent but I had to do so for this family owned motel. I would easily recommend them to anyone and by the way it was filled told me the secret came out years ago. Bravo!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations Specialist em 13 de mai. de 2024
Hi William,We sincerely appreciate your glowing review and are thrilled to hear that you found our motel immaculate and meticulously maintained. Our dedicated team takes great pride in ensuring that every aspect of our facility exceeds our guests' expectations. It's truly rewarding to hear that our efforts have resonated with you, and we're delighted that you had such a positive experience during your stay. Thank you for your kind words, and we hope to welcome you back again in the future.

8/10 - Boa

Ronald

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet and clean.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 11 de mai. de 2024
Hi Ronald,We're delighted to hear that you found our hotel quiet and clean during your stay. Maintaining a serene atmosphere and impeccable cleanliness are among our top priorities, ensuring a comfortable experience for all our guests. Your satisfaction with these aspects reaffirms our dedication to providing a tranquil and hygienic environment. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay.

10/10 - Excelente

Robert

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Employees were all very personable and provided great service. Pricing was reasonable. I would certainly return.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Guest Relations Management em 11 de mai. de 2024
Hi Robert! Thank you for your positive feedback! We're delighted to hear that you found our employees to be personable and that you received great service during your stay.Ensuring that our guests feel welcome and receive excellent service is a top priority for us, and we're glad that we could meet your expectations in this regard.We're also pleased to hear that you found our pricing reasonable. Providing value for our guests is important to us, and we're glad that you feel you received a fair price for your stay.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 - Excelente

Pamela

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
One of the nicest places we have stayed! Rooms were clean and beds were very comfortable! Loved that you were guaranteed a parking spot right outside your room. No worries about coming back late and searching for parking. The grounds of the motel are nicely decorated and have lots of plants and trees, plus little huts where you can sit outside and enjoy the fresh air. Staff was very friendly as well as the maids, who did an excellent job! They have breakfast in the mornings by the main lobby and have laundry facilities by the pool which came in really handy because we like to pack light. There is a Dennys, a McDonald’s, a cigar bar and 2 gas stations right in the same parking lot. All kinds of things to do in the area, Everglades, close to the Keys, alligator farm, Biscayne Bay, outlet mall, this is the perfect location!
Resposta de Guest Relations Management em 9 de mai. de 2024
Dear Pamela, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your stay was nothing short of exceptional.It brings us immense joy to know that you found our rooms clean and comfortable. Ensuring a cozy and relaxing environment for our guests is always our top priority. We're delighted that you appreciated the convenience of having guaranteed parking right outside your room, allowing you to relax without any worries about finding a spot.We take great pride in maintaining our beautiful grounds, and we're delighted that you enjoyed the lush greenery and cozy sitting areas. Your compliments about our friendly staff and dedicated housekeeping team truly warm our hearts—we'll be sure to pass along your kind words to them!It's fantastic to hear that our breakfast offerings and laundry facilities added extra convenience to your stay. We understand the importance of traveling light and making the most of your time here.And we couldn't agree more about our location—it's indeed a treasure trove of attractions and activities! Whether it's exploring the Everglades, venturing to the Keys, or indulging in some shopping at the outlet mall, there's something for everyone to enjoy right at our doorstep.Thank you once again for choosing to stay with us and for sharing your positive feedback. We can't wait to welcome you back for another memorable stay!

10/10 - Excelente

Jennifer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This was a wonderful place to stay. The room was spotless and comfortable. The staff was very polite and accommodating. Highly recommend especially for the price.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations Management em 9 de mai. de 2024
Dear Jennifer, We're thrilled to hear that you had such a fantastic experience during your stay with us! Providing spotless and comfortable rooms is always a top priority, and we're delighted that you found yours to your liking. Our staff takes great pride in delivering excellent service, so it's wonderful to hear that they were polite and accommodating throughout your visit. Thank you for recommending us, and we hope to have the pleasure of welcoming you back soon!

10/10 - Excelente

Paul

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Had a very late check in but the staff was ready and got me to my room fast... reminding me when breakfast was served... very thoughtful indeed.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations Management em 9 de mai. de 2024
Dear Paul, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that despite your late check-in, our staff was able to provide you with a seamless and efficient experience. Ensuring our guests feel welcomed and informed is always a top priority, so we're delighted that you found our reminders about breakfast helpful and considerate. We hope you had a wonderful stay overall, and we can't wait to welcome you back for another exceptional experience in the future!

8/10 - Boa

Jo-Anne

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Stayed one night on our way to the Everglades. Parked in a dedicated space in front of our door - easy to unload the car!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations Specialist em 8 de mai. de 2024
Hi Jo-Anne,We're thrilled to hear that your experience at our hotel was convenient and accommodating. Our dedicated parking spaces aim to make the check-in process smooth and effortless for our guests, allowing for easy unloading and access to your room. We understand the importance of convenience, especially when you're on a journey to explore destinations like the Everglades. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another comfortable stay.

10/10 - Excelente

Abdul Hai

Hospedou-se por 4 diárias em mai. de 2024
Resposta de Guest Relations Specialist em 27 de mai. de 2024
Hi Abdul,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - Excelente

Steven

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, friendly, quiet, great breakfast, nice big room, plenty of hot water, everything was readily accessible...
Hospedou-se por 1 diária em mai. de 2024
Resposta de Guest Relations Specialist em 7 de mai. de 2024
Hi Steven,We're thrilled to hear that you enjoyed your stay at our hotel! Our team takes great pride in maintaining cleanliness and providing a welcoming environment for our guests. We're glad you found our accommodations spacious and comfortable, along with the convenience of readily accessible amenities. Your positive feedback about our breakfast and hot water availability is truly appreciated, and we hope to have the pleasure of welcoming you back on your next visit to the area.

10/10 - Excelente

Stephanie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
the housekeeping was amazing very clean kind workers loved this hotel
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Guest Relations Specialist em 7 de mai. de 2024
Hi Stephanie,We're delighted to hear that you had such a positive experience with our housekeeping team during your stay! Maintaining a clean and comfortable environment for our guests is a top priority for us, and it's wonderful to know that our hardworking staff exceeded your expectations. We strive to ensure that every guest feels welcomed and well-cared for throughout their time with us, and your compliments serve as a testament to our dedication to exceptional service. We look forward to welcoming you back for another enjoyable stay in the future!

6/10 - Ok

Berenice, Menifee

Viagem com a família
Pontos negativos: Serviço e funcionários
The front desk made me sign but they refuse to give me a copy.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Guest Relations Specialist em 7 de mai. de 2024
Hi Berenice,We sincerely apologize for any inconvenience you experienced during your stay. However, it's standard procedure for guests to sign upon check-in for security purposes. Rest assured, your signature is securely stored in our records to maintain the safety of our guests and property. If you have any further concerns, please don't hesitate to reach out to our management team, and we'll be more than happy to assist you within the bounds of our policies.

10/10 - Excelente

John

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Guest Relations Management em 24 de mai. de 2024
Dear John, Thank you so much for your perfect 5 out of 5 rating! We're thrilled to know you had a great experience with us. Your support and satisfaction mean the world to our team, and we can't wait to welcome you back for another wonderful stay. If you ever have any specific feedback or suggestions in the future, we'd love to hear from you.