Dear Mr. Flavio, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Hotel Manager

Dear André,Thank you for choosing us. We apologize for not meeting your expectations in regard to the coffee maker. We have shared your comments with our management team to ensure these issues are not repeated. We also sincerely apologize for the inconvenience you encountered with the internet connectivity. We will look into this, and we appreciate your comments. Your comments regarding our service show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will consider a return visit so we can provide you with the hospitality you deserve. Hotel Manager

Thank you for choosing the Clevelander South Beach Hotel. We enjoyed reading your review! Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. It was also great to know you enjoyed our convenient location and our clean, comfortable accommodations. Thank you again for allowing us to be of service, and we hope to have the pleasure of doing so again whenever you return to the Miami area. Victoria Palacio, Sales and Marketing Manager

Dear Inoussa, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit so memorable. Thank you for sharing your experience so future guests can see what makes Clevelander South Beach Hotel an excellent choice.Hotel Manager

Dear Pamela, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to rate your visit. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Hotel Manager

Dear Lori-Ann, Thank you for taking the time to share your review. While we are glad to know you liked our front desk associates, we sincerely apologize for your disappointment with the lack of in-room amenities. In the future, please know that our front desk will be available to make your stay as comfortable as possible. We also regret your disappointment with our pool's location. Thank you again for your feedback, and we hope you will give us another chance to host you again. Hotel Manager

Dear Ashley, It is disappointing to learn we let you down during your stay with us. Thank you for sharing your observations so we may have the chance to improve our service. We are sorry your stay was less than perfect, and we hope to have another chance to provide you with the outstanding hospitality you should have received during this visit.Hotel Manager

Dear Charles, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit so memorable. Thank you for sharing your experience so future guests can see what makes Clevelander South Beach Hotel an excellent choice.Hotel Manager

Dear Rogelio, Thank you for choosing Clevelander South Beach Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It is always a joy to see our guests are excited about returning; we look forward to it!Hotel Manager

Dear Sharnice, Thank you for sharing about your experience at our hotel. We apologize for the concerns you had with your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. With that being said, we appreciate your positive comments. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Hotel Manager

Dear Jessica, Thank you for sharing about your experience at our hotel. We sincerely apologize for the cleanliness issues you came across and the inconvenience this caused you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. While we appreciate you letting us know about the friendly service you received from one of our associates, we truly regret any negative instances you had with other team members. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Hotel Manager

Dear Margaret, Thank you for sharing your recent experience at our hotel. We are delighted to hear that you enjoyed the view from your room and that you found our second room satisfactory. That said, we sincerely apologize for the inconvenience you encountered in the first room. We have addressed these issues to ensure they do not reoccur for future guests. We value your business and look forward to welcoming you back for another pleasant stay.Hotel Manager

Dear Kevin, Thank you for providing feedback on your experience. Exceptional service and the cleanest accommodations for every guest are our highest priority, so we apologize that you had an unsatisfactory experience. We completely understand your frustration and the inconvenience this caused you. We have shared your comments with the appropriate individuals and will work diligently to ensure we are more consistent in our delivery. We are very grateful for your patience and hope to have the opportunity to welcome you again so we can show you our devotion to seamless experiences.Hotel Manager

Dear Ashley, Thank you for choosing Clevelander South Beach Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Hotel Manager

Dear Malia, Thank you for choosing the Clevelander South Beach Hotel for your Miami visit. We are delighted we exceeded most of your expectations. We love that our guests can enjoy our waterfront location. We hope you will join us again the next time you are in Miami!Hotel Manager

Dear Athila, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the issues you encountered with the wake-up calls and that our staff was not as responsive as they should have been in working to address your specific concerns. These issues have been addressed with our staff to ensure it will not be repeated. We understand your frustration and are grateful for your patience. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to each and every guest. Hotel Manager

Dear Mr. Ashley,Thank you for taking the time to review our hotel. We are pleased to hear that you found our hotel's location convenient and that our devoted associates took great care of you. We will certainly share your praises with them. We are also happy to know that you loved the amazing views and that you appreciate our complimentary water bottles. However, we sincerely apologize for not meeting your expectations. Please know that the safety and security of our guests are of the utmost importance to us, and we always work closely with local authorities to prevent incidents of this nature. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services and guest experience on all levels.Hotel Manager

Dear Meaghan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clevelander South Beach Hotel; we hope to see you again soon. Hotel Manager

Dear Myriam, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Hotel Manager

Dear Matthew, We apologize for the inconvenience you experienced during your stay at our hotel. It troubles us to learn that your room did not meet the standards of cleanliness we strive to uphold. We understand the importance of a clean and comfortable environment for our guests, and we regret that we fell short in delivering this to you. Please know that your feedback is invaluable to us, and we are taking steps to address the issues you've raised with our housekeeping team. Your comfort and satisfaction are of the utmost importance to us, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. Hotel Manager

Dear Crystal, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Hotel Manager

Dear Manuel, Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you found our staff to be friendly and enjoyed our great location. Providing exceptional service and ensuring our guests have a pleasant stay are our top priorities. We hope to welcome you back to Clevelander South Beach Hotel again soon for another enjoyable visit.Hotel Manager

Dear Anxhela, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms clean and our staff accommodating during your recent stay. It's wonderful to know that our team was able to assist you with any questions you had and that you found our location convenient for enjoying various activities, from beach outings to dining and dancing. We strive to provide a comfortable and enjoyable experience for all our guests, and we're thrilled that you had such a positive impression of your short stay with us. We look forward to welcoming you back to Clevelander South Beach Hotel in the future!Hotel Manager

Dear Tara, Thank you for your recent stay at the Clevelander South Beach Hotel and for posting such a generous rating of our hotel. It is a pleasure to know we exceeded your expectations and had a fantastic stay! We enjoyed having you as our guest, and we hope to see you again on your next visit to Miami. Hotel Manager

Dear Malgorzata, We are thrilled you had an excellent stay at Clevelander South Beach Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Hotel Manager

Dear Anthony, We are thrilled you had an excellent stay at Clevelander South Beach Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Hotel Manager

Dear Dawn, We sincerely apologize for the inconvenience you experienced during your stay at our hotel. It concerns us to hear about the issues you encountered, including the cleanliness of the sheets despite your requests and the lack of friendliness at the front desk. Rest assured, we take your feedback seriously and will address these concerns with our housekeeping and maintenance teams to ensure such lapses do not recur in the future. Additionally, we will strive to improve our communication regarding amenities such as toilet paper and clean towels to better accommodate our guests' needs. We appreciate your feedback as it helps us to continually enhance our services.Hotel Manager

Dear Atiba, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Hotel Manager

Dear Michele, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Hotel Manager

Dear Cecilia, We are delighted to hear that you enjoyed our prime location directly facing the beach along Ocean Drive, amidst the vibrant atmosphere filled with people, restaurants, and social activities. Our hotel strives to provide guests with an immersive experience, allowing them to soak in the energy and charm of our surroundings while enjoying the serene backdrop of the ocean. We appreciate your feedback and look forward to welcoming you back to Clevelander South Beach Hotel for another memorable stay.Hotel Manager

Dear Dwayne, Thank you for staying with us here at Clevelander South Beach Hotel and for the generous rating. We apologize for any inconvenience caused due to a party near the hotel during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful stay.Hotel Manager

Dear Claudio, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Hotel Manager

Dear Guest, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clevelander South Beach Hotel; we hope to see you again soon. Hotel Manager

Dear Vesna, Thank you for choosing to stay at our hotel during your spring break. We're glad to hear that you found our rooms to be clean and our staff, particularly Michelle at the front desk, to be very friendly. While we appreciate your feedback regarding the noise and crowds typical of the spring break period, we're sorry to hear that the size of our pool did not meet your expectations. Our location near the beach and restaurants does offer convenience for those seeking lively surroundings, but we understand that a quieter environment may better suit some. We value your input and hope to have the opportunity to welcome you back in the future.Hotel Manager

Dear Arlene, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clevelander South Beach Hotel; we hope to see you again soon. Hotel Manager

Dear Verenice, Thank you for staying with us and for writing a review. We apologize for the disappointing experience you encountered during your stay with us. We sincerely regret the inconvenience caused by the delay in check-in and the maintenance issues you encountered in the room. This will be shared with respective teams so they can improve moving forward. Also, we apologize for the subsequent issues with communication and service. Your feedback regarding the handling of your situation by some of our associates is concerning and does not reflect the level of hospitality we aim to provide. Rest assured, we take your comments seriously and will address them with our team to ensure improvements are made to prevent such occurrences in the future. One of our associates will reach out to you so we can discuss this further. Please know that your satisfaction is of utmost importance to us, and we hope for the opportunity to regain your trust and welcome you back for a much-improved experience. Hotel Manager

Dear Joseph, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit so memorable. Thank you for sharing your experience so future guests can see what makes Clevelander South Beach Hotel an excellent choice.Hotel Manager

Dear Ivanie, Thank you for staying with us and writing a review. We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that our staff's hospitality fell short of your expectations. Regarding the missing TV remote, we understand the frustration and will ensure that our housekeeping team pays closer attention to room amenities. Your comments are invaluable to us, and we'll strive to address these areas to enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide a more satisfactory stay. Hotel Manager

Dear Guest, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Hotel Manager

Dear Nicole, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit so memorable. Thank you for sharing your experience so future guests can see what makes Clevelander South Beach Hotel an excellent choice.Hotel Manager

Dear Edwin, Thank you for your recent stay at the Clevelander South Beach Hotel and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations with our ideal combination of comfort, convenience, and hospitality! We enjoyed having you as our guest, and we hope to see you again on your next visit to Miami. Hotel Manager

Dear Jennifer, We sincerely appreciate you returning to Clevelander South Beach Hotel for your second visit and choosing us as your pre-cruise accommodation. While we're glad to hear that our facilities served their purpose for your stay, we regret to learn that you weren't able to fully utilize our amenities during your brief visit. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a more memorable experience in the future should your travels bring you back to the area.Hotel Manager

Dear David, We sincerely appreciate your positive feedback regarding Clevelander South Beach and the exceptional service provided by our staff. It's delightful to hear that you found our team to be accommodating and capable of meeting your needs. Our convenient location allows easy access to various dining options and bars, ensuring that your culinary desires are met effortlessly. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience.Hotel Manager

Dear Ronak, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Clevelander South Beach Hotel, and we look forward to welcoming you back soon.Hotel Manager

Dear Mr. Donald, Thank you for your candid review. We are sorry for not meeting your expectations and for the disappointment you felt at check-in with any additional fees. We strive to provide our guests with a seamless stay but regret that this was not your experience. Feedback like yours gives us valuable insight into improving our guest experience; therefore, we appreciate all of your comments. Thank you again; we hope to welcome you back in the future.Hotel Manager

Dear Johanny, Thank you for sharing your feedback regarding your recent stay at Clevelander South Beach Hotel. We are delighted to know that you enjoyed most aspects of your visit. However, we regret not meeting all of your expectations. We appreciate your understanding and look forward to welcoming you back in the future.Hotel Manager

Dear Ginger, We are delighted to hear that you enjoyed your stay at Clevelander South Beach Hotel, conveniently located across from the beach and surrounded by numerous restaurants within walking distance. It's wonderful to know that our dedicated team member provided exceptional service during your check-in, going above and beyond to ensure your satisfaction. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future!Hotel Manager

Dear Alireza, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Hotel Manager

Dear Hanan, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Clevelander South Beach Hotel; we hope to see you again soon.Hotel Manager