Olá Paula, Muito obrigado por esse comentário maravilhoso, esperamos vê-lo em breve em sua próxima visita à Cidade do México.

Hola Marisol,Gracias por tomar el tiempo en evaluar tu experiencia con nosotros.Notamos que tu experiencia no fue totalmente satisfactoria y lamentamos no haber satisfacido enteramente tus expectativas.Esperamos en un futuro cercano tengamos la oportunidad de volver a servirte y que en esta ocasiòn si logremos estar a la altura de tus expectativas.

Hi Roxana thanks a lot for takin the time to evaluate your stay with us, we are glad to know that your stay was pleasent and you enjoy the time in the hotel

Hello ClaudiaThank you very much for taking the time to evaluate your stay with us.We are pleased to know that your experience was pleasant and that you enjoyed our service, comforts and amenities, which together create a comfortable and harmonious environment.At Orchid House we are committed to provide a personalized service, so that we can meet each of our guests' needs, which is why we are constantly preparing ourselves to provide the best service!We hope on your next visit to the city we will have the pleasure to serve you again.Kindly

Hola Victor,Nos alegra mucho saber que estuviste feliz en tu estancia, y más aún, que compartas con nosotros tu experiencia.Nos esforzamos todos los días, para logar que cada uno de nuestros huéspedes se sientan bien atendidos y valorados, ya que ustedes son el corazón de Orchid House.Esperamos pronto tengamos el gusto de poder servirte nuevamente en esta tu casaCordialmente

Hola Eric,Agradecemos mucho el tiempo que tomaste en evaluar tu estancia con nosotros.Nos complace saber que la propiedad te gustó y que logramos cumplir con nuestro objetivo de hacerte sentir como en casa.Día a día trabajamos para mejorarnos y lograr satisfacer todas las necesidades de nuestros huéspedes y esperamos que en tu próxima visita, logremos estar a la atura de tus expectativas.Estaremos esperándote con gusto

Hello Mario,Thank you very much for taking the time to evaluate your stay with us.We are pleased to hear that it was a memorable stay and that our team went out of their way to make you feel at home.We hope that on your next visit to the city we will have the pleasure of serving you again,

Hola María,Muchas gracias en tomarte el tiempo en compartir tu experiencia en tu reciente estadía.Nos satisface saber que tuviste una experiencia satisfactoria en lo general y que tuviste una experiencia en lo general buena.Lamentamos que el desayuno incluido (continental) no haya sido de tu entera satisfacción; nosotros ofrecemos plato de fruta, bísquet o rebanada de panqué de plátano (hechos en casa) yogurt, granola, café americano, jugo y té.También contamos con alimentos a la carta, esto con el fin de lograr satisfacer todas las necesidades de nuestros huéspedesEsperamos que en tu futura visita en la ciudad, tengamos el gusto de servirte nuevamente y que logremos mejorar tu estadíaCordialmente

Thanks for your comments Flaviano, we hope to see you soon here in your house Orchid House Polanco

Hello HATIMThank you for taking the time to evaluate your stay with us.We are pleased to know that your stay was pleasant and that our privileged location was convenient for your activities.We hope that in your next visit to the city we will have the pleasure of hosting you again.

Dear Victor,We appreciate the time you took to write your review.At Orchid House the most important thing is our guests and we are pleased to know that your experience was a pleasant one.We hope to have you back soon.

Hello, dear HilaryWe appreciate your comments.We are happy to know that your stay was memorable and that you enjoyed every moment at the hotel, we hope to see you soon again.

Hello Alan,We very much appreciate the time you took to review your stay with us.We are pleased to know that you enjoyed your stay with us, that you liked our facilities and that you had a pleasant time.We will work on the aforementioned aspects to achieve unique experiences for all our guests.

Hola Johannes,Ageradecemos mucho el tiempo que tomaste en evaluar tu estadìa con nostros.Es un gusto saber que el equipo logrò crear una experiencia positiva y que te sentiste satusfecha con el trato recibido.Lamentamos que la habitaciòn no haya sido de tu completo agrado, estamos trabajando constantemente para mejorar nuestras instalaciones.Te esperamos con gusto nuevamente pronto!

Hello VeronicaThank you very much for taking the time to evaluate your stay with us,We feel very satisfied to know that your experience was magnificent, that you enjoyed the facilities and that the work team exceeded your expectations.We hope to see you soon again

Hola Tony gracias por tomarte el tiempo para tu evaluación, nos complace saber que todo fue de tu agrado. Esperamos verte pronto de regreso en ésta tu casa

Hello DennisThank you so much for evaluate your stayWe want to thank you for trust in our service and we feel happy to know that you had a good time with usHope to see you soon again

Hello EliseThank you very much for taking the time to evaluate your stay and share your experience with us.As you mentioned, we are located in a strategic location that makes it very easy to move to the most important attractions in the area and the most visited of the city.Each room of the hotel has been designed to welcome each of our guests and make them feel at home away from home.We hope that on your next visit to the city we have you here again.Kinldy

Hello FarishadThank you very much for taking the time to evaluate your stay with us.We appreciate the time you took to let us know about your experience and are pleased to hear that it was satisfactory overall.We are very sorry to hear about the issue you mentioned, we will review it carefully so that we can provide an immediate solution.We hope to be able to count on your presence again and to be able to provide an incredible experience.

Hi Joel.Thank you very much for giving us your feedback.We are very pleased to know that the hotel was to your liking and that the team did everything necessary to make your stay a pleasant one.We hope to have you back soon.

Hola Jose Gabriel.Agradecemos mucho por haber tomado el tiempo en evaluar tu estadía con nosotros.Nos satisface saber que tuviste una estancia memorable y esperamos pronto contar con tu presencia prontoCordialmente

Hola Erika.Agradecemos que hayas tomado el tiempo en evaluar tu estadía con nostros.Nos complace saber que disfrutaste tu estadía, que el equipo logró el cometido de hacerte sentir cómo en casa.Nos esmeramos en mantener ambientes comodos y que cada espacio del hotel esté en armonia, creando una atmosfera hogareña y que nuestros huespedes se sientan parte de la familia Orchid House.Esperamos que pronto tengamos el gusto de poder volver a servirte.Cordialmente

Hello StephanieThank you for taking the time to evaluate your stay and letting us know that your experience was positive.Our staff always strives to make each guest feel at home away from home. For that reason, they will always go the extra mile to meet the needs of our guests.We know the importance of a good rest, so we keep a lot of focus on the details to find comfortable and clean environments, so you can rest and enjoy your stay.We hope that soon we will have the pleasure to serve you again.Kindly

Hola Alberto,Agradecemos mucho que hayas tomado el tiempo en evaluar tu estadía con nostros.Nos satisface saber que tuviste una estadía grata y que estuvimos a la altura de tus expectativas.Espramos pronto tener el gusto de hospedarte nuevamente

Hola Hector,Gracias por tomar el tiempo en evaluar tu pasadas estadía con nosotros.Lamentamos que el equipo no haya estado a la altura de tus expectativas y no se hayan satisfacido tus necesidades.Vamos a hablar con el equipo involucrado en el servicio para poder crear experiencias positivas y que todos nuestros huespedes se sientan bien atendidos y valorados.Te esperamos en una futura ocasión para poder redimir esta expriencia y lograr cambiar tu punto de vista

Hello Larissa,Thank you for commenting on your past stay with us.We are pleased to hear that you had a good impression of the hotel decor and that the art exhibition was to your liking.We will be attentive to the recommendations you indicate in order to positively impact our future guests, and thus create better experiences.We hope to be able to count on your presence again soon.Kindly

HelloThank you for taking the time to evaluate your stay with us.We are sorry to hear that your stay was not to your liking.As you were told in previous occasions, we do not have cribs for babies or children, our rooms are generally only for 2 people and we let you know the spaces of the property and that we did not have availability of 2 beds.We are already reviewing the butter issue you documented to provide a solution.We hope that in the future we will have the opportunity to provide a better experience and we recommend that prior to your reservation you contact us directly so that we can provide the facilities we have to offer a better experience.Cordially

Hi Jacqueline,Thank you very much for reviewing your stay with us.We are very happy to hear that your stay was memorable,We hope to have the opportunity to host you again soon.

Hello Cesar,Thank you very much for taking the time to review your recent stay.We are pleased to know that our privileged location was convenient for your activities and that the hotel's amenities were to your liking.We look forward to your visit soon.

Hello BrennaWe want to thank you very much for taking the time to comment on your stay with us.We appreciate the feedback and are happy to know that the staff was friendly and helpful in making sure you enjoyed your visit to the city with their recommendations.Every day we work hard to provide a comfortable and enjoyable place for all our guests.We hope that on your next visit to the city we will have the pleasure of having you at the hotel again.

Hello Su,We appreciate the time you took to rate your stay with us.Thank you for your comment, we are working every day with our team members in order to achieve unique and favorable experiences for each and every guest that stays with us,We will continue to work with the customer service team to further improve our service.Kindly

Dear MauricioWe appreciate the time you took to evaluate your stay with us.We deeply regret the negative experience you had, we will analyze each of the points mentioned in order to improve our service.We are working every day with our team members in order to achieve unique and favorable experiences for each of the guests who stay with us,We hope to host you again in your next trip to the city

Hola Aline,Gracias por tomarse el tiempo para revisar su estancia con nosotros.Estamos constantemente improvisando nuestro servicio con el fin de satisfacer todas las necesidades de nuestros huéspedes.Los miembros del equipo están a su disposición para atender sus peticiones y hacer todo lo necesario para que su estancia sea memorable.Esperamos que en su próxima visita a la ciudad tengamos el placer de recibirle de nuevo.

Hello Elyse,Thank you for your time in evaluating your stay with us.We are glad to hear that you had a great time with us and that your experience was excellent.We look forward to seeing you soon

Hello RobertWe greatly appreciate the time you took to evaluate your stay.We are pleased to know that you had a positive experience and that the staff went out of their way to meet your needs.We hope that on your next trip to the city we will have the pleasure of hosting you again.

Hi John,We really appreciate you taking the time to review your recent stay with us.We are happy to hear that you had a memorable experience and look forward to hosting you again soon.Kindly

Hola Pablo.Muchas gracias por tomar el tiempo en evaluar tu estadía con nosotros.Nos complace saber que las instalaciones en general fueron de tu agrado.Lamentamos mucho la mala experiencia que experimentaste durante tu estadía.Estamos trabajando constantemente en mejorar nuestras instalaciones y poder crear experiencias positivas en todos nuestros huéspedes.Vamos a revisar este tema con el equipo involucrado para poder dar una solución inmediata.Esperamos que tengamos el gusto de hospedarte nuevamente y lograr mejorar tu perspectiva

Hello JenniferWe really appreciate the time you took to evaluate your stay with us.We are pleased to know that the staff and the hotel itself was to your satisfaction.We will discuss with the team involved in the points mentioned to improve the guests' experiences and improve the quality of stay.We hope to have the opportunity to host you again and change your perspective.

Hello WolfganfWe really appreciate the time you took to evaluate your stay with us.We are pleased to know that the hotel in general was to your liking and that you enjoyed your stay.We will evaluate the points mentioned with the team to positively impact the expectations of our guests and visitors.We hope that in your next visit to the city we will have the pleasure to host you again.

Hello LeiaThank you very much for taking the time to share with us your experience at the hotel.We are very happy to hear that you enjoyed the hotel, that the environment was pleasant for you and that our team met your needs.Hope to see you soon

Hi RandyWe appreciate the time you took to evaluate your stay with us.We are pleased to know that your stay was satisfactory.We are committed to providing memorable experiences and we work every day to continueimproving our service to our guests.We hope that on your next visit to the city we will have the pleasure of serving you again.See you soon Randy!

Dear KarlaWe appreciate very much that you shared with us the experience of your stay,We strive to create comfortable and pleasant environments so that each guest's stay is unique and enjoyable.We hope that on your next visit to the city we will have the pleasure of hosting you again.Kindly

Hello Hui,Thank you for taking the time to evaluate your stay with us,We would like to thank you for the comment, and we are very happy that you enjoyed your stay and that the environment appealed to you.On your next stay we will continue to do our best to meet all your needs.

Estimado Mauricio,Te agradecemos mucho que hayas tomado el tiempo en evaluar tu estancia con nosotros.Nos sentimos contentos de saber que el tiempo que compartiste con nosotros fue satisfactorio, y que logramos crear una experiencia positivaEsperamos que en tu siguiente visita en la ciudad tengamos el gusto de hospedarte nuevamente

Hello PatriciaWe are glad to hear that your stay was satisfactory, that the hotel location was convenient for your activities and that the surroundings inside and outside the hotel were to your liking.Our team is always ready to provide a warm and friendly service, so that guests feel at home.We hope that soon we will have the pleasure of your presence again.

Hola Fabiola Agradecemos el tiempo que tomaste en comentar su estancia con nosotros.Agradecemos que nos hayas elegido para hospedarte y nos complace saber que su estancia fue placentera.Esperamos tener el placer de volver a verte pronto.

Hello Donald Thank you very much for rating your stay with us.We are pleased to know that the time you stayed with us we were able to meet your expectations, always aiming to exceed them.We look forward to seeing you again soon and we will be waiting for you.

Hi Patricio,We really appreciate Miss Barbara's stay with us and that she enjoyed our prime location.We are very sorry to hear that you were not completely satisfied with your stay and that we failed to create a positive experience.As we mentioned on check out, early check in is an additional service, as check in time is from 3pm. In the case of expedia VIP, other amenities are offered, the same that we mentioned when you made the comment about expedia VIP status, but early check in is not one of them so far.We understand that this is not to your liking, and we will raise this issue with the areas involved for immediate attention to improve our service.

Hola Esteban,Apreciamos mucho el tiempo que tomaste para evaluar tu estadía con nosotros.Nos satisface saber que pasaste un tiempo agradable y que estuvimos a la altura de tus necesidades.Esperamos pronto volver a verteCordialmente