4/10 - Insatisfatória
Rafael, Santos
4 de set. de 2016
Pontos positivos: Limpeza
Very hard to find with GPS and full of touts nearb
The hotel is not located where it shows on the map. We tried finding it with Google Maps, but weren't able to. Some touts got to us and we accepted their "help" because there was nothing we could do. They got us there but, of course, demanded money for it. Thankfully I only had a few coins in my wallet, and gave them about 22dh, which they were not at all happy about and kept asking for more. After we punched the hotel door a few times, the owner appeared and they vanished. The owner's wife said that she sent us a text, she didn't say what she wrote, but we didn't get it since we don't have mobile signal outside Brazil. They should send people emails instead.
The owner was nice and even spoke portuguese. But when we complained about the touts and the wrong location of the hotel on hotels.com, he completely ignored us, and seemed annoyed by our question, so we decided to let it go. We memorized the way to the hotel and thankfully didn't get lost again.
The shower head was broken, we had to hold it while taking a shower. There was only a shower curtain, so the bathroom floor got wet.
It is very hard to sleep past 7a.m., there was a lot of noise of plates and silverware being handled.
Breakfast is plain and the guy who serves it takes a long time to prepare it. We had to wait for over 20 minutes on our first day.
I would not stay there again and would not recommend to anyone going to Marrakech, there are many nicer hotels outside the medina with similar prices.